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Nonprofit · EIN 23-7083169

CONTACT HELPLINE

Tax-exempt · HARRISBURG, PA 17109

Financials

$808K$916K2022$748K$938K2024
Revenue Expenses · by fiscal year end
Financials of CONTACT HELPLINE by year, from its e-filed returns
Year endedFormRevenueExpensesNet incomeTotal assetsLiabilitiesNet assets
June 30, 2025990$748,181$937,826-$189,645$1,350,957$53,839$1,297,118
June 30, 2023990$808,018$916,468-$108,450$1,553,748$35,431$1,518,317
Financial details: 990 for the year ended June 30, 2025

Revenue

Contributions, gifts and grants
$155,987
Program service revenue
$400,349
Investment income
$188,885
Net gain from sales of assets
$158,370
Net income from fundraising events
$2,960
Other revenue
$2,960

Expenses

Grants and similar amounts paid
$0
Compensation of officers, directors and key employees
$85,381
Other salaries and wages
$545,031
Salaries, compensation and benefits (total)
$779,915
Professional fundraising fees
$0
Accounting fees
$29,900
Occupancy
$19,798
Program services (functional)
$892,696
Management and general (functional)
$31,337
Fundraising (functional)
$13,793

Balance sheet and other

Total assets, start of year
$1,571,950
Total assets, end of year
$1,350,957
Total liabilities, end of year
$53,839
Net assets, end of year
$1,297,118
Publicly traded securities
$1,294,773
Net assets without donor restrictions
$1,286,993
Net assets with donor restrictions
$10,125
Gross receipts
$956,832
Employees
40
Volunteers
28
Year formed
1970
State of legal domicile
PA

From the e-filed returns the IRS publishes as XML (latest three processing years; amended returns replace the original). PDF copies at the IRS.

Officers, directors and key employees

As listed on the 990 for the year ended June 30, 2025, highest compensation first.

NameTitleHours / weekCompensation
CHRISTINE MARRIOTTEXECUTIVE DI
Officer
40$85,381
GARY DUBASPRESIDENT
Trustee or director, Officer
2$0
JENNIFER COLLINSVICE PRESIDE
Trustee or director, Officer
2$0
RICHARD KRAMPESECRETARY
Trustee or director, Officer
2$0
CLAIRE SHAAKTREASURER
Trustee or director, Officer
2$0
AMY KITCHINGBOARD MEMBER
Trustee or director
2$0
REV DR LARRY D PICKENSBOARD MEMBER
Trustee or director
2$0
990 for the year ended June 30, 2023: 4 people
NameTitleHours / weekCompensation
CHRISTINE MARRIOTTEXECUTIVE DI
Officer
40$79,840
DIANE ROSKOSPRESIDENT
Trustee or director, Officer
2$0
RICHARD KRAMPESECRETARY
Trustee or director, Officer
2$0
GARY DUBASTREASURER
Trustee or director, Officer
2$0

Address and contacts

Address (IRS master file)
900 S ARLINGTON AVE, HARRISBURG, PA 17109-5027
Principal officer (990 for 2024)
CHRISTINE MARRIOTT, 900 S ARLINGTON AVENUE, HARRISBURG, PA 17109
Signed the 990
GARY DUBAS, PRESIDENT
Phone
(717) 652-4987
Return prepared by
MACK GERBERICH & ASSOCIATES PC

Mission

TO PROVIDE A 24 HOUR TELEPHONE HELPLINE INCLUDING INFORMATION, REFERRAL AND LISTENING SERVICES.

990 for the year ended June 30, 2025

Program accomplishments

  • INFORMATION & REFERRAL: DURING THE 2024/2025 FISCAL YEAR, CONTACT HELPLINE RESPONDED TO 19,212 CONTACTS FROM 11,570 DISTINCT CLIENTS IN THE SOUTH- CENTRAL REGION OF PENNSYLVANIA, NAMELY, ADAMS, CUMBERLAND, DAUPHIN, FRANKLIN, FULTON, HUNTINGTON, JUNIATA, MIFFLIN, PERRY, AND YORK COUNTIES. THOSE WHO CONTACTED THE ORGANIZATION RECEIVED 67,436 REFERRALS TO 1,458 DISTINCT COMMUNITY AGENCIES TO ADDRESS THEIR IDENTIFIED NEEDS. COMMUNITY RESIDENTS CAN ALSO CONDUCT A DIRECT SEARCH OF THE 211 DATABASE TO MEET THEIR NEEDS WITHOUT CONTACTING A RESOURCE NAVIGATOR. WITHIN THE FISCAL YEAR, 90,458 SEARCHES WERE CONDUCTED. THE TOP REFERRALS AND SEARCHES WERE FOR HOUSING, UTILITIES, FOOD/MEALS, INDIVIDUAL/FAMILY/COMMUNITY SUPPORT, AND CLOTHING/PERSONAL/HOUSEHOLD NEEDS. WITHIN THE 2024/2025 FISCAL YEAR, DAUPHIN COUNTY ENDED ITS EMERGENCY RENTAL ASSISTANCE PROGRAM (ERAP). SINCE COVID-19 CONTACT HELPLINE ALSO FUNCTIONED AS THE CONTACT CENTER FOR THOSE IN NEED OF RENT PAYMENT ASSISTANCE AS A RESULT OF EMPLOYMENT DISRUPTION CAUSED BY COVID-19.
    Expenses $712,187 · revenue $400,349
  • HELPLINE SERVICES: CONTACT HELPLINE'S EMOTIONAL LISTENING LINE RESPONDED TO 27,880 CALLS OF THE 66,749 CALLS PRESENTED. CALLERS CONTACTED THE EMOTIONAL LISTENING LINE FOR VARIOUS REASONS, INCLUDING STRESS/ANXIETY, MENTAL/EMOTIONAL ISSUES, NON-FAMILY RELATIONS, LONELINESS/REASSURANCE, AND HEALTH ISSUES.
    Expenses $180,509

What it must file and when

IRS records say it files Form 990 or 990-EZ. Based on its last return; a smaller organization may file the 990-N. Its accounting year ends in June, so each return is due on the 15th day of the 5th month after that.

Tax yearYear endedDueIRS public records
2025June 30, 2026November 16, 2026Not due yet
2024June 30, 2025November 17, 2025990 on file
2023June 30, 2024November 15, 2024990 on file

IRS record

EIN
23-7083169
Tax-exempt status
501(c)(3): Charitable, religious, educational or scientific organization
Foundation status
Publicly supported organization (170(b)(1)(A)(vi))
Donations deductible (Pub 78)
Public charity, 50% deduction limit
Exempt since
1971
Accounting year ends
June
Files
Form 990 or 990-EZ
Assets (IRS master file)
$1,350,957
Income (IRS master file)
$956,832

Filing history

FormYear endedRevenueExpensesAssetsReturn
990June 2025$748,181$937,826$1,350,957XML
990June 2024–––IRS
990June 2023$808,018$916,468$1,553,748XML
990June 2022$697,230$823,699$1,610,883IRS
990June 2021–––IRS
990June 2020–––IRS
990June 2019–––IRS
990June 2018–––IRS

990-N: the IRS publishes only the latest e-Postcard per organization; earlier years appear here as 990.tax collects the monthly files. 990, 990-EZ, 990-PF, 990-T: every e-filed return in the IRS e-file index since 2019; XML for the latest three processing years, amounts from the IRS Statistics of Income extracts before that. PDF copies and determination letters at the IRS.

Questions about CONTACT HELPLINE

What is the EIN of CONTACT HELPLINE?
The employer identification number (EIN) of CONTACT HELPLINE is 23-7083169.
Is CONTACT HELPLINE tax-exempt?
Yes. The IRS lists it as tax-exempt under section 501(c)(3) since 1971.
Are donations to CONTACT HELPLINE tax-deductible?
Yes. It is listed in IRS Publication 78 (Public charity, 50% deduction limit).
Which annual return does CONTACT HELPLINE file?
Form 990 or 990-EZ. Based on its last return; a smaller organization may file the 990-N.
When is the next return of CONTACT HELPLINE due?
The return for tax year 2025 (the year ending June 30, 2026) is due November 16, 2026. Form 8868 extends it by six months; the 990-N cannot be extended.
When did CONTACT HELPLINE last file with the IRS?
The latest return in the IRS public files is the 990 for the year ended June 2025.
Who is the principal officer of CONTACT HELPLINE?
The 990 for the year ended June 30, 2025 names CHRISTINE MARRIOTT.
Who are the officers and directors of CONTACT HELPLINE?
The 990 for the year ended June 30, 2025 lists 7 people; 1 received compensation from the organization, the highest $85,381 (CHRISTINE MARRIOTT, EXECUTIVE DI).
How much revenue does CONTACT HELPLINE have?
On its 990 for the year ended June 30, 2025 it reported revenue of $748,181, expenses of $937,826 and total assets of $1,350,957 at year end.

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