2026-01-13T11:39:30-05:00 2025-06-30 251776369 MACK GERBERICH & ASSOCIATES PC PO BOX 6595 HARRISBURG PA 17112 990 2024-07-01 237083169 CONTACT HELPLINE CONT 7176524987 900 S ARLINGTON AVENUE HARRISBURG PA 17109 GARY DUBAS PRESIDENT 7176524987 2026-01-13 true true JAMES E BRITTON P00236696 7176529692 2026-01-13 2024 2025-03-06 01:10:19Z CHRISTINE MARRIOTT 900 S ARLINGTON AVENUE HARRISBURG PA 17109 956832 false X WWW.CONTACTHELPLINE.ORG X 1970 PA TO PROVIDE A 24 HOUR TELEPHONE HELPLINE INCLUDING INFORMATION, REFERRAL AND LISTENING SERVICES. 6 6 40 28 0 234434 155987 686164 400349 62325 188885 8394 2960 991317 748181 0 0 956050 779915 0 13793 154978 157911 1111028 937826 -119711 -189645 1571950 1350957 44110 53839 1527840 1297118 X TO PROVIDE A 24 HOUR TELEPHONE HELPLINE INCLUDING INFORMATION, REFERRAL AND LISTENING SERVICES. false false 712187 400349 INFORMATION & REFERRAL: DURING THE 2024/2025 FISCAL YEAR, CONTACT HELPLINE RESPONDED TO 19,212 CONTACTS FROM 11,570 DISTINCT CLIENTS IN THE SOUTH- CENTRAL REGION OF PENNSYLVANIA, NAMELY, ADAMS, CUMBERLAND, DAUPHIN, FRANKLIN, FULTON, HUNTINGTON, JUNIATA, MIFFLIN, PERRY, AND YORK COUNTIES. THOSE WHO CONTACTED THE ORGANIZATION RECEIVED 67,436 REFERRALS TO 1,458 DISTINCT COMMUNITY AGENCIES TO ADDRESS THEIR IDENTIFIED NEEDS. COMMUNITY RESIDENTS CAN ALSO CONDUCT A DIRECT SEARCH OF THE 211 DATABASE TO MEET THEIR NEEDS WITHOUT CONTACTING A RESOURCE NAVIGATOR. WITHIN THE FISCAL YEAR, 90,458 SEARCHES WERE CONDUCTED. THE TOP REFERRALS AND SEARCHES WERE FOR HOUSING, UTILITIES, FOOD/MEALS, INDIVIDUAL/FAMILY/COMMUNITY SUPPORT, AND CLOTHING/PERSONAL/HOUSEHOLD NEEDS. WITHIN THE 2024/2025 FISCAL YEAR, DAUPHIN COUNTY ENDED ITS EMERGENCY RENTAL ASSISTANCE PROGRAM (ERAP). SINCE COVID-19 CONTACT HELPLINE ALSO FUNCTIONED AS THE CONTACT CENTER FOR THOSE IN NEED OF RENT PAYMENT ASSISTANCE AS A RESULT OF EMPLOYMENT DISRUPTION CAUSED BY COVID-19. 180509 HELPLINE SERVICES: CONTACT HELPLINE'S EMOTIONAL LISTENING LINE RESPONDED TO 27,880 CALLS OF THE 66,749 CALLS PRESENTED. CALLERS CONTACTED THE EMOTIONAL LISTENING LINE FOR VARIOUS REASONS, INCLUDING STRESS/ANXIETY, MENTAL/EMOTIONAL ISSUES, NON-FAMILY RELATIONS, LONELINESS/REASSURANCE, AND HEALTH ISSUES. 892696 true true false false false false false false false true true false false false false true true false false false false false false false false false false false false false false false false false false false false false false false false false false false false false false true 0 0 40 true false false false false false false false false false false false false X 6 6 false false false false false false false true true false false true true true true true true true false false PA X CHRISTINE MARRIOTT 7176524987 900 S ARLINGTON AVENUE HARRISBURG PA 17109 CHRISTINE MARRIOTT EXECUTIVE DI 40.00 X 85381 0 0 GARY DUBAS PRESIDENT 2.00 X X 0 0 0 JENNIFER COLLINS VICE PRESIDE 2.00 X X 0 0 0 RICHARD KRAMPE SECRETARY 2.00 X X 0 0 0 CLAIRE SHAAK TREASURER 2.00 X X 0 0 0 AMY KITCHING BOARD MEMBER 2.00 X 0 0 0 REV DR LARRY D PICKENS BOARD MEMBER 2.00 X 0 0 0 85381 false false false 92474 63513 155987 GOVERNMENT CONTRACTS 211147 211147 PA 211 GRANTS & ALLOCATIONS 189202 189202 400349 30515 30515 363208 204838 158370 158370 158370 6773 3813 2960 2960 748181 400349 191845 85381 77693 4423 3265 545031 534839 6801 3391 13092 12182 572 338 82773 79581 2208 984 53638 48274 3219 2145 29900 28028 1347 525 7066 7066 10819 9745 485 589 19798 18230 1023 545 COMMUNICATION SYSTEMS 71585 67326 2718 1541 MEMBERSHIP DUES 6643 6600 26 17 SOFTWARE 4210 3782 338 90 INSURANCE 3884 3496 233 155 4006 2920 878 208 937826 892696 31337 13793 42620 18238 70271 36562 983 1384 68715 68715 1458076 1294773 1571950 1350957 44110 53839 44110 53839 X 1518555 1286993 9285 10125 1527840 1297118 1571950 1350957 X -189645 -41077 X false true X true false X 442761 185649 190448 234434 155987 1209279 442761 185649 190448 234434 155987 1209279 205705 1003574 24573 35916 34360 32666 30515 158030 30 30 1367339 2345935 0.73400 0.71650 X PART II, LINE 10 MISCELLANEOUS 30 RESTRICTED RESTRICTED RESTRICTED RESTRICTED RESTRICTED RESTRICTED RESTRICTED RESTRICTED 9285 1494 654 10125 7944 1496 155 9285 6955 1221 232 7944 8311 -1202 154 6955 5650 250 2540 129 8311 1.00000 true false 68715 68715 X 710556 -41077 6705 3813 -30559 741115 7066 7066 748181 941278 6705 3813 10518 930760 7066 7066 937826 SCHEDULE D, PAGE 2, PART V, LINE 4 SUPPORT THE MISSION OF THE AGENCY. SCHEDULE D, PAGE 3, PART X THE AGENCY BELIEVES THAT IT HAS APPROPRIATE SUPPORT FOR ANY TAX POSITIONS TAKEN, AND AS SUCH, DOES NOT HAVE ANY UNCERTAIN TAX POSITIONS THAT ARE MATERIAL TO THE FINANCIAL STATEMENTS. SCHEDULE D, PAGE 4, PART XI, LINE 2D FUNDRAISING EXPENSES 3,813 SCHEDULE D, PAGE 4, PART XII, LINE 2D FUNDRAISING EXPENSES 3,813 FORM 990, PAGE 2, PART III, LINE 4A INFORMATION & REFERRAL: DURING THE 2024/2025 FISCAL YEAR, CONTACT HELPLINE RESPONDED TO 19,212 CONTACTS FROM 11,570 DISTINCT CLIENTS IN THE SOUTH- CENTRAL REGION OF PENNSYLVANIA, NAMELY, ADAMS, CUMBERLAND, DAUPHIN, FRANKLIN, FULTON, HUNTINGTON, JUNIATA, MIFFLIN, PERRY, AND YORK COUNTIES. THOSE WHO CONTACTED THE ORGANIZATION RECEIVED 67,436 REFERRALS TO 1,458 DISTINCT COMMUNITY AGENCIES TO ADDRESS THEIR IDENTIFIED NEEDS. COMMUNITY RESIDENTS CAN ALSO CONDUCT A DIRECT SEARCH OF THE 211 DATABASE TO MEET THEIR NEEDS WITHOUT CONTACTING A RESOURCE NAVIGATOR. WITHIN THE FISCAL YEAR, 90,458 SEARCHES WERE CONDUCTED. THE TOP REFERRALS AND SEARCHES WERE FOR HOUSING, UTILITIES, FOOD/MEALS, INDIVIDUAL/FAMILY/COMMUNITY SUPPORT, AND CLOTHING/PERSONAL/HOUSEHOLD NEEDS. WITHIN THE 2024/2025 FISCAL YEAR, DAUPHIN COUNTY ENDED ITS EMERGENCY RENTAL ASSISTANCE PROGRAM (ERAP). SINCE COVID-19 CONTACT HELPLINE ALSO FUNCTIONED AS THE CONTACT CENTER FOR THOSE IN NEED OF RENT PAYMENT ASSISTANCE AS A RESULT OF EMPLOYMENT DISRUPTION CAUSED BY COVID-19. FORM 990, PAGE 6, PART VI, LINE 11B THE BOARD TREASURER REVIEWS THE 990 PREPARED BY THE ACCOUNTANTS AND ANY CHANGES ARE MADE. A COPY OF THE FINAL 990 IS PROVIDED TO THE BOARD OF DIRECTORS PRIOR TO FILING. FORM 990, PAGE 6, PART VI, LINE 12C CONFLICT OF INTEREST STATEMENTS ARE REVIEWED ANNUALLY. FORM 990, PAGE 6, PART VI, LINE 15A BOARD OF DIRECTORS DOES AN ANNUAL REVIEW AND APPROVES COMPENSATION PACKAGE FOR THE EXECUTIVE DIRECTOR. FORM 990, PAGE 6, PART VI, LINE 19 UPON REQUEST. FORM 990, PART XI, LINE 9 FUNDRAISING EXPENSES 3,813 FUNDRAISING EXPENSES -3,813