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Nonprofit · EIN 16-0365335

BETTER BUSINESS BUREAU INC

Tax-exempt · AMHERST, NY 14228

Financials

$4.1M$4.4M2023$4.4M$4.5M2024$4.2M$4.5M2025
Revenue Expenses · by fiscal year end
Financials of BETTER BUSINESS BUREAU INC by year, from its e-filed returns
Year endedFormRevenueExpensesNet incomeTotal assetsLiabilitiesNet assets
December 31, 2025990$4,231,131$4,504,779-$273,648$5,370,142$1,463,657$3,906,485
December 31, 2024990$4,373,308$4,485,817-$112,509$5,426,553$1,386,660$4,039,893
December 31, 2023990$4,120,547$4,409,318-$288,771$5,400,813$1,361,975$4,038,838
Financial details: 990 for the year ended December 31, 2025

Revenue

Contributions, gifts and grants
$25,120
Program service revenue
$4,025,507
Investment income
$172,370
Net gain from sales of assets
$145,558
Other revenue
$8,134

Expenses

Grants and similar amounts paid
$0
Compensation of officers, directors and key employees
$574,257
Other salaries and wages
$2,057,209
Salaries, compensation and benefits (total)
$3,206,311
Professional fundraising fees
$0
Legal fees
$41,561
Accounting fees
$51,466
Occupancy
$138,757
Depreciation
$74,406
Program services (functional)
$1,759,239
Management and general (functional)
$2,745,540

Balance sheet and other

Total assets, start of year
$5,426,553
Total assets, end of year
$5,370,142
Total liabilities, end of year
$1,463,657
Net assets, end of year
$3,906,485
Land, buildings and equipment
$1,115,386
Publicly traded securities
$1,369,152
Net assets without donor restrictions
$3,906,485
Gross unrelated business income
$138,689
Gross receipts
$4,380,465
Employees
46
Volunteers
25
Year formed
1923
State of legal domicile
NY

From the e-filed returns the IRS publishes as XML (latest three processing years; amended returns replace the original). PDF copies at the IRS.

Officers, directors and key employees

As listed on the 990 for the year ended December 31, 2025, highest compensation first.

NameTitleHours / weekCompensationOther / benefits
WARREN CLARKPRESIDENT & CEO
Trustee or director, Officer
40$250,380$14,432
DAWN CARLSONEXECUTIVE VICE PRESIDENT
Trustee or director, Officer
40$167,177$7,523
KATE DONOVANCHIEF FINANCIAL OFFICER
Officer
40$156,701$7,495
NADINE TASEVSKIVP OF BUSINESS RELATIONS
Highest-paid employee
40$136,454$6,823
DEBBIE BENDERBUSINESS RELATIONS REPRESE
Highest-paid employee
40$112,323$5,616
JASON BOTTICELLIDIRECTOR
Trustee or director
2$0$0
JILL JOHNSONDIRECTOR
Trustee or director
2$0$0
PATRICIA MCGRATHDIRECTOR
Trustee or director
2$0$0
JENNIFER PAGEDIRECTOR
Trustee or director
2$0$0
DAVID CARRDIRECTOR
Trustee or director
2$0$0
PHILLIP TOOHEYDIRECTOR
Trustee or director
2$0$0
JENNIFER LAROSEDIRECTOR
Trustee or director
2$0$0
CATHERINE MILLERDIRECTOR
Trustee or director
2$0$0
LUCY MUTOSECRETARY
Trustee or director, Officer
2$0$0
JOSEPH PINKANSDIRECTOR
Trustee or director
2$0$0
15 more people on this return
NameTitleHours / weekCompensation
JOSHUA GREGORYDIRECTOR
Trustee or director
2$0
KARYN RANDOVICE CHAIR
Trustee or director, Officer
2$0
GARY BENNETTBOARD CHAIR
Trustee or director, Officer
2$0
JORDAN GENTILETREASURER
Trustee or director, Officer
2$0
LYNN FULMOREDIRECTOR
Trustee or director
2$0
GUINEVERE GORMANDIRECTOR
Trustee or director
2$0
JOHN IPEDIRECTOR
Trustee or director
2$0
WILLIAM LOECHERDIRECTOR
Trustee or director
2$0
LURA LUNKENHEIMERDIRECTOR
Trustee or director
2$0
LYNN OSWALDDIRECTOR
Trustee or director
2$0
TAI BOON TANDIRECTOR
Trustee or director
2$0
SUSAN MCCARTNEYDIRECTOR
Trustee or director
2$0
TOM NOLTEDIRECTOR
Trustee or director
2$0
RON PAPADIRECTOR
Trustee or director
2$0
DENNIS THOMAS IIDIRECTOR
Trustee or director
2$0
990 for the year ended December 31, 2024: 29 people
NameTitleHours / weekCompensationOther / benefits
WARREN CLARKPRESIDENT & CEO
Trustee or director, Officer
40$235,606$28,324
NADINE TASEVSKIVP OF BUSINESS RELATIONS
Highest-paid employee
40$162,771$0
DAWN CARLSONEXECUTIVE VICE PRESIDENT
Trustee or director, Officer
40$158,701$0
KATE DONOVANCHIEF FINANCIAL OFFICER
Officer
40$132,768$0
DEBBIE BENDERBUSINESS RELATIONS REPRESE
Highest-paid employee
40$103,746$0
JASON BOTTICELLIDIRECTOR
Trustee or director
2$0$0
JILL JOHNSONDIRECTOR
Trustee or director
2$0$0
PATRICIA MCGRATHDIRECTOR
Trustee or director
2$0$0
JENNIFER PAGEDIRECTOR
Trustee or director
2$0$0
CRAIG ROGERSDIRECTOR
Trustee or director
2$0$0
KEVIN O'CONNELLDIRECTOR
Trustee or director
2$0$0
DAVID CARRDIRECTOR
Trustee or director
2$0$0
PHILLIP TOOHEYDIRECTOR
Trustee or director
2$0$0
JENNIFER LAROSEDIRECTOR
Trustee or director
2$0$0
CATHERINE MILLERDIRECTOR
Trustee or director
2$0$0
LUCY MUTOSECRETARY
Trustee or director, Officer
2$0$0
JOSEPH PINKANSDIRECTOR
Trustee or director
2$0$0
JOSHUA GREGORYDIRECTOR
Trustee or director
2$0$0
KARYN RANDOVICE CHAIR
Trustee or director, Officer
2$0$0
GARY BENNETTBOARD CHAIR
Trustee or director, Officer
2$0$0
MEGHAN FLORKOWSKIDIRECTOR
Trustee or director
2$0$0
JORDAN GENTILETREASURER
Trustee or director, Officer
2$0$0
LYNNE FULMOREDIRECTOR
Trustee or director
2$0$0
GUINEVERE GORMANDIRECTOR
Trustee or director
2$0$0
JOHN IPEDIRECTOR
Trustee or director
2$0$0
WILLIAM LOECHERDIRECTOR
Trustee or director
2$0$0
LURA LUNKENHEIMERDIRECTOR
Trustee or director
2$0$0
LYNN OSWALDDIRECTOR
Trustee or director
2$0$0
TAI BOON TANDIRECTOR
Trustee or director
2$0$0
990 for the year ended December 31, 2023: 27 people
NameTitleHours / weekCompensationOther / benefits
WARREN CLARKPRESIDENT & CEO
Trustee or director, Officer
40$229,909$25,771
DAWN CARLSONVICE PRESIDENT
Trustee or director, Officer
40$147,506$0
KATE DONOVANCHIEF FINANCIAL OFFICER
Officer
40$118,565$0
NADINE TASEVSKIVP OF BUSINESS RELATIONS
Highest-paid employee
40$111,949$0
DEBBIE BENDERBUSINESS RELATIONS REPRESENTATIVE
Highest-paid employee
40$110,070$0
JASON BOTTICELLIDIRECTOR
Trustee or director
2$0$0
JILL JOHNSONBOARD CHAIR
Trustee or director, Officer
2$0$0
MICHELLE LIGHT-CANARELLIDIRECTOR
Trustee or director
2$0$0
PATRICIA MCGRATHDIRECTOR
Trustee or director
2$0$0
TOM NOLTEDIRECTOR
Trustee or director
2$0$0
JENNIFER PAGEDIRECTOR
Trustee or director
2$0$0
RON PAPADIRECTOR
Trustee or director
2$0$0
CRAIG ROGERSDIRECTOR
Trustee or director
2$0$0
KEVIN O'CONNELLDIRECTOR
Trustee or director
2$0$0
EUGENE WELCHDIRECTOR
Trustee or director
2$0$0
DAVID CARRDIRECTOR
Trustee or director
2$0$0
PHILLIP TOOHEYDIRECTOR
Trustee or director
2$0$0
JENNIFER LAROSEDIRECTOR
Trustee or director
2$0$0
CATHERINE MILLERDIRECTOR
Trustee or director
2$0$0
LUCY MUTOSECRETARY
Trustee or director, Officer
2$0$0
JOSEPH PINKANSDIRECTOR
Trustee or director
2$0$0
JOSHUA GREGORYDIRECTOR
Trustee or director
2$0$0
KARYN RANDOTREASURER
Trustee or director, Officer
2$0$0
GARY BENNETTVICE CHAIR
Trustee or director, Officer
2$0$0
MEGHAN FLORKOWSKIDIRECTOR
Trustee or director
2$0$0
JORDAN GENTILEDIRECTOR
Trustee or director
2$0$0
STEPHANIE GELBERDIRECTOR
Trustee or director
2$0$0

Address and contacts

Address (IRS master file)
100 BRYANT WOODS S, AMHERST, NY 14228-3606
Principal officer (990 for 2025)
WARREN E CLARK, 100 BRYANT WOODS SOUTH, AMHERST, NY 14228
Signed the 990
WARREN E CLARK, PRESIDENT & CEO
Phone
(716) 881-5222
Return prepared by
CHIAMPOU TRAVIS BESAW & KERSHNER LLP

Mission

THE BETTER BUSINESS BUREAU'S MISSION IS TO BE THE LEADER IN ADVANCING MARKETPLACE TRUST. WE DO THIS BY SETTING STANDARDS FOR MARKETPLACE TRUST; ENCOURAGING AND SUPPORTING BEST PRACTICES BY ENGAGING WITH AND EDUCATING CONSUMERS AND BUSINESS; CELEBRATING MARKETPLACE ROLES; CALLING OUT AND ADDRESSING SUBSTANDARD MARKETPLACE BEHAVIOR; AND CREATING A COMMUNITY OF TRUSTWORTHY BUSINESSES AND CHARITIES.THE BETTER BUSINESS BUREAU SEES TRUST AS A FUNCTION OF TWO PRIMARY FACTORS - INTEGRITY AND PERFORMANCE. INTEGRITY INCLUDES RESPECT, ETHICS, INTENT, AND WORKING TOWARD A DIVERSE, INCLUSIVE AND EQUITABLE MARKETPLACE. PERFORMANCE SPEAKS TO A BUSINESS'S TRACK RECORD OF DELIVERING RESULTS IN ACCORDANCE WITH BBB STANDARDS AND/OR ADDRESSING CUSTOMER CONCERNS IN A TIMELY, SATISFACTORY MANNER.

990 for the year ended December 31, 2025

Program accomplishments

  • THE BETTER BUSINESS BUREAU, INC. PROVIDES INFORMATION ABOUT BUSINESSES AND CHARITIES TO ASSIST IN BUYING/DONATION DECISIONS, WORKS WITH BUSINESSES AND CONSUMERS TO SETTLE COMPLAINTS, AND EDUCATES THE PUBLIC IN UPSTATE NEW YORK ABOUT SCAMS AND OTHER MARKETPLACE ISSUES.
    Expenses $1,759,239

What it must file and when

IRS records say it files Form 990 or 990-EZ. Based on its last return; a smaller organization may file the 990-N. Its accounting year ends in December, so each return is due on the 15th day of the 5th month after that.

Tax yearYear endedDueIRS public records
2025December 31, 2025May 15, 2026990 on file
2024December 31, 2024May 15, 2025990 on file
2023December 31, 2023May 15, 2024990 on file

IRS record

EIN
16-0365335
Tax-exempt status
501(c)(6): Business league or chamber of commerce
Donations deductible
No
Exempt since
1942
Accounting year ends
December
Files
Form 990 or 990-EZ
Assets (IRS master file)
$5,370,142
Income (IRS master file)
$4,380,465

Filing history

FormYear endedRevenueExpensesAssetsReturn
990December 2025$4,231,131$4,504,779$5,370,142XML
990December 2024$4,373,308$4,485,817$5,426,553XML
990December 2023$4,120,547$4,409,318$5,400,813XML
990December 2022$3,794,201$3,778,043$5,241,850IRS
990December 2021–––IRS
990December 2020–––IRS
990December 2019–––IRS
990December 2018–––IRS

990-N: the IRS bulk file holds only the latest e-Postcard per organization; earlier years come from archived copies of that file since 2020 and can have gaps (the IRS e-Postcard search lists every one). 990, 990-EZ, 990-PF, 990-T: every e-filed return in the IRS e-file index since 2019; XML for the latest three processing years, amounts from the IRS Statistics of Income extracts before that. PDF copies and determination letters at the IRS (search EIN 16-0365335).

Questions about BETTER BUSINESS BUREAU INC

What is the EIN of BETTER BUSINESS BUREAU INC?
The employer identification number (EIN) of BETTER BUSINESS BUREAU INC is 16-0365335.
Is BETTER BUSINESS BUREAU INC tax-exempt?
Yes. The IRS lists it as tax-exempt under section 501(c)(6) since 1942.
Are donations to BETTER BUSINESS BUREAU INC tax-deductible?
No. The IRS master file says contributions to it are not deductible.
Which annual return does BETTER BUSINESS BUREAU INC file?
Form 990 or 990-EZ. Based on its last return; a smaller organization may file the 990-N.
When is the next return of BETTER BUSINESS BUREAU INC due?
The return for tax year 2026 (the year ending December 31, 2026) is due May 17, 2027. Form 8868 extends it by six months; the 990-N cannot be extended.
When did BETTER BUSINESS BUREAU INC last file with the IRS?
The latest return in the IRS public files is the 990 for the year ended December 2025.
Who is the principal officer of BETTER BUSINESS BUREAU INC?
The 990 for the year ended December 31, 2025 names WARREN E CLARK.
Who are the officers and directors of BETTER BUSINESS BUREAU INC?
The 990 for the year ended December 31, 2025 lists 30 people; 5 received compensation from the organization, the highest $250,380 (WARREN CLARK, PRESIDENT & CEO).
How much revenue does BETTER BUSINESS BUREAU INC have?
On its 990 for the year ended December 31, 2025 it reported revenue of $4,231,131, expenses of $4,504,779 and total assets of $5,370,142 at year end.

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