2025-09-15T12:32:19-05:00 2024-12-31 161468002 CHIAMPOU TRAVIS BESAW & KERSHNER LLP 45 BRYANT WOODS NORTH AMHERST NY 14228 990 2024-01-01 160365335 THE BETTER BUSINESS BUREAU INC BETT 7168815222 100 BRYANT WOODS SOUTH AMHERST NY 14228 WARREN E CLARK PRESIDENT & CEO 7168815222 2025-09-15 1 0 EUGENE G KERSHNER P01360063 7166302400 2025-09-15 2024 2025-03-06 01:10:19Z WARREN E CLARK 100 BRYANT WOODS SOUTH AMHERST NY 14228 4685059 0 X WWW.BBB.ORG X 1923 NY THE BETTER BUSINESS BUREAU, INC. PROVIDES INFORMATION ABOUT BUSINESSES AND CHARITIES TO ASSIST IN BUYING/DONATION DECISIONS, WORKS WITH BUSINESSES AND CONSUMERS TO SETTLE COMPLAINTS, AND EDUCATES THE PUBLIC IN UPSTATE NEW YORK ABOUT SCAMS AND OTHER MARKETPLACE ISSUES. 25 24 49 0 46907 9863 29387 25307 3917531 4089079 136647 234593 36982 24329 4120547 4373308 0 0 0 0 3068615 3161271 0 0 0 1340703 1324546 4409318 4485817 -288771 -112509 5400813 5426553 1361975 1386660 4038838 4039893 X THE BETTER BUSINESS BUREAU'S MISSION IS TO BE THE LEADER IN ADVANCING MARKETPLACE TRUST. WE DO THIS BY SETTING STANDARDS FOR MARKETPLACE TRUST; ENCOURAGING AND SUPPORTING BEST PRACTICES BY ENGAGING WITH AND EDUCATING CONSUMERS AND BUSINESS; CELEBRATING MARKETPLACE ROLES; CALLING OUT AND ADDRESSING SUBSTANDARD MARKETPLACE BEHAVIOR; AND CREATING A COMMUNITY OF TRUSTWORTHY BUSINESSES AND CHARITIES.THE BETTER BUSINESS BUREAU SEES TRUST AS A FUNCTION OF TWO PRIMARY FACTORS - INTEGRITY AND PERFORMANCE. INTEGRITY INCLUDES RESPECT, ETHICS, INTENT, AND WORKING TOWARD A DIVERSE, INCLUSIVE AND EQUITABLE MARKETPLACE. PERFORMANCE SPEAKS TO A BUSINESS'S TRACK RECORD OF DELIVERING RESULTS IN ACCORDANCE WITH BBB STANDARDS AND/OR ADDRESSING CUSTOMER CONCERNS IN A TIMELY, SATISFACTORY MANNER. 0 0 1823653 THE BETTER BUSINESS BUREAU, INC. PROVIDES INFORMATION ABOUT BUSINESSES AND CHARITIES TO ASSIST IN BUYING/DONATION DECISIONS, WORKS WITH BUSINESSES AND CONSUMERS TO SETTLE COMPLAINTS, AND EDUCATES THE PUBLIC IN UPSTATE NEW YORK ABOUT SCAMS AND OTHER MARKETPLACE ISSUES. 1823653 0 0 0 0 0 0 0 0 0 1 1 0 0 1 0 0 0 0 0 0 0 0 0 0 0 0 0 0 1 0 0 0 0 0 0 0 0 0 0 0 0 0 0 1 5 0 49 0 1 1 0 0 0 0 0 0 0 X 25 24 0 0 0 0 0 0 0 1 1 0 0 0 1 1 1 1 1 1 0 0 NY X WARREN E CLARK 7168815222 100 BRYANT WOODS SOUTH AMHERST NY 14228 WARREN CLARK PRESIDENT & CEO 40.00 X X 235606 0 28324 DAWN CARLSON EXECUTIVE VICE PRESIDENT 40.00 X X 158701 0 0 JASON BOTTICELLI DIRECTOR 2.00 X 0 0 0 JILL JOHNSON DIRECTOR 2.00 X 0 0 0 PATRICIA MCGRATH DIRECTOR 2.00 X 0 0 0 JENNIFER PAGE DIRECTOR 2.00 X 0 0 0 CRAIG ROGERS DIRECTOR 2.00 X 0 0 0 KEVIN O'CONNELL DIRECTOR 2.00 X 0 0 0 DAVID CARR DIRECTOR 2.00 X 0 0 0 PHILLIP TOOHEY DIRECTOR 2.00 X 0 0 0 JENNIFER LAROSE DIRECTOR 2.00 X 0 0 0 CATHERINE MILLER DIRECTOR 2.00 X 0 0 0 LUCY MUTO SECRETARY 2.00 X X 0 0 0 JOSEPH PINKANS DIRECTOR 2.00 X 0 0 0 JOSHUA GREGORY DIRECTOR 2.00 X 0 0 0 KARYN RANDO VICE CHAIR 2.00 X X 0 0 0 GARY BENNETT BOARD CHAIR 2.00 X X 0 0 0 MEGHAN FLORKOWSKI DIRECTOR 2.00 X 0 0 0 JORDAN GENTILE TREASURER 2.00 X X 0 0 0 LYNNE FULMORE DIRECTOR 2.00 X 0 0 0 GUINEVERE GORMAN DIRECTOR 2.00 X 0 0 0 JOHN IPE DIRECTOR 2.00 X 0 0 0 WILLIAM LOECHER DIRECTOR 2.00 X 0 0 0 LURA LUNKENHEIMER DIRECTOR 2.00 X 0 0 0 LYNN OSWALD DIRECTOR 2.00 X 0 0 0 TAI BOON TAN DIRECTOR 2.00 X 0 0 0 KATE DONOVAN CHIEF FINANCIAL OFFICER 40.00 X 132768 0 0 NADINE TASEVSKI VP OF BUSINESS RELATIONS 40.00 X 162771 0 0 DEBBIE BENDER BUSINESS RELATIONS REPRESE 40.00 X 103746 0 0 793592 0 28324 5 0 1 0 0 25307 25307 MEMBERSHIP DUES 561000 4036992 4036992 ADVERTISING FEES 541800 46907 46907 ARBITRATION 561499 5180 5180 4089079 28874 28874 517470 311751 205719 205719 205719 MISCELLANEOUS INCOME 561499 24329 13939 10390 24329 4373308 4056111 46907 244983 527075 215099 311976 2103747 858539 1245208 91709 37426 54283 236203 96395 139808 202537 82656 119881 18235 7442 10793 34327 14009 20318 17174 17174 30815 12576 18239 299554 122248 177306 363106 148183 214923 127476 52023 75453 87678 35781 51897 64558 26346 38212 FEDERAL UBIT TAX 8046 3284 4762 STATE UBIT TAX 4200 1714 2486 DUES 225492 92023 133469 MISCELLANEOUS 43128 17600 25528 757 309 448 4485817 1823653 2662164 0 8478 16086 180084 247329 1693947 1765917 45132 53343 2158989 1042366 1104733 1116623 1435634 1357134 752953 676686 179852 193435 5400813 5426553 251795 218861 909053 955328 201127 212471 1361975 1386660 X 4038838 4039893 4038838 4039893 5400813 5426553 -112509 113564 0 X X 0 1 X 1 0 209283 209283 1282776 494162 788614 666930 548204 118726 1116623 LONG TERM ANNUITY 676686 F 676686 DEFERRED COMPENSATION LIABILITY 210471 FUNDS HELD FOR OTHERS 2000 212471 4469698 113564 -17174 96390 4373308 0 4373308 4468643 0 4468643 17174 17174 4485817 PART XI, LINE 2D - OTHER ADJUSTMENTS: INVESTMENT FEES -17,174. X X 0 0 0 WARREN CLARK PRESIDENT & CEO 195606 0 40000 0 0 0 20856 0 7468 0 263930 0 0 0 NADINE TASEVSKI VP OF BUSINESS RELATIONS 126178 0 0 0 36593 0 0 0 0 0 162771 0 0 0 DAWN CARLSON EXECUTIVE VICE PRESIDENT 158701 0 0 0 0 0 0 0 0 0 158701 0 0 0 FORM 990, PART VI, SECTION B, LINE 11B A COPY OF THE RETURN IS REVIEWED BY THE BOARD CHAIR, TREASURER, AND MEMBERS OF THE FINANCE COMMITTEE PRIOR TO FILING. A FULL COPY IS PROVIDED TO THE BOARD IN A SUBSEQUENT MEETING. FORM 990, PART VI, SECTION B, LINE 12C THE BOARD OF DIRECTORS REVIEW THE CONFLICT POLICY ANNUALLY AT THE FIRST MEETING OF THE FISCAL YEAR OF THE BOARD OF DIRECTORS. DIRECTORS AND KEY EMPLOYEES ARE REQUIRED TO COMPLETE A CONFLICT OF INTEREST QUESTIONNAIRE AND ARE PROVIDED THE DISCLOSURE ONCE PER YEAR TO REVIEW FOR ACCURACY AND IDENTIFY CHANGES. AT THIS TIME, THE CONFLICT OF INTEREST POLICY IS REVIEWED AS WELL AS PROCEDURES AROUND MANAGING CONFLICTS OF INTEREST. AFTER EACH INDIVIDUAL REVIEWS THEIR QUESTIONNAIRE AND IDENTIFIED ANY CHANGES, UPDATED QUESTIONNAIRES ARE SUBMITTED TO THE GOVERNANCE COMMITTEE FOR REVIEW. FORM 990, PART VI, SECTION B, LINE 15A COMPENSATION FOR THE ORGANIZATION'S TOP OFFICER IS DETERMINED AT A MEETING OF THE BOARD OF DIRECTORS. FORM 990, PART VI, SECTION C, LINE 19 THESE DOCUMENTS ARE PROVIDED TO THE PUBLIC UPON REQUEST. FORM 990, PART XII, LINE 2C: THE PROCESS HAS NOT CHANGED FROM THE PRIOR YEAR.