2026-07-06T14:31:08-05:00 2025-12-31 161468002 CHIAMPOU TRAVIS BESAW & KERSHNER LLP 45 BRYANT WOODS NORTH AMHERST NY 14228 990 2025-01-01 160365335 THE BETTER BUSINESS BUREAU INC BETT 7168815222 100 BRYANT WOODS SOUTH AMHERST NY 14228 WARREN E CLARK PRESIDENT & CEO 7168815222 2026-06-24 1 EUGENE G KERSHNER P01360063 7166302400 2026-06-25 2025 2025-03-06 01:10:19Z WARREN E CLARK 100 BRYANT WOODS SOUTH AMHERST NY 14228 4380465 0 X WWW.BBB.ORG X 1923 NY THE BETTER BUSINESS BUREAU, INC. PROVIDES INFORMATION ABOUT BUSINESSES AND CHARITIES TO ASSIST IN BUYING/DONATION DECISIONS, WORKS WITH BUSINESSES AND CONSUMERS TO SETTLE COMPLAINTS, AND EDUCATES THE PUBLIC IN UPSTATE NEW YORK ABOUT SCAMS AND OTHER MARKETPLACE ISSUES. 26 25 46 25 138689 0 25307 25120 4089079 4025507 234593 172370 24329 8134 4373308 4231131 0 0 0 0 3161271 3206311 0 0 0 1324546 1298468 4485817 4504779 -112509 -273648 5426553 5370142 1386660 1463657 4039893 3906485 X THE BETTER BUSINESS BUREAU'S MISSION IS TO BE THE LEADER IN ADVANCING MARKETPLACE TRUST. WE DO THIS BY SETTING STANDARDS FOR MARKETPLACE TRUST; ENCOURAGING AND SUPPORTING BEST PRACTICES BY ENGAGING WITH AND EDUCATING CONSUMERS AND BUSINESS; CELEBRATING MARKETPLACE ROLES; CALLING OUT AND ADDRESSING SUBSTANDARD MARKETPLACE BEHAVIOR; AND CREATING A COMMUNITY OF TRUSTWORTHY BUSINESSES AND CHARITIES.THE BETTER BUSINESS BUREAU SEES TRUST AS A FUNCTION OF TWO PRIMARY FACTORS - INTEGRITY AND PERFORMANCE. INTEGRITY INCLUDES RESPECT, ETHICS, INTENT, AND WORKING TOWARD A DIVERSE, INCLUSIVE AND EQUITABLE MARKETPLACE. PERFORMANCE SPEAKS TO A BUSINESS'S TRACK RECORD OF DELIVERING RESULTS IN ACCORDANCE WITH BBB STANDARDS AND/OR ADDRESSING CUSTOMER CONCERNS IN A TIMELY, SATISFACTORY MANNER. 0 0 1759239 THE BETTER BUSINESS BUREAU, INC. PROVIDES INFORMATION ABOUT BUSINESSES AND CHARITIES TO ASSIST IN BUYING/DONATION DECISIONS, WORKS WITH BUSINESSES AND CONSUMERS TO SETTLE COMPLAINTS, AND EDUCATES THE PUBLIC IN UPSTATE NEW YORK ABOUT SCAMS AND OTHER MARKETPLACE ISSUES. 1759239 0 0 0 0 0 0 0 0 0 1 1 0 0 1 0 1 0 0 0 0 0 0 0 0 0 0 0 0 1 0 0 0 0 0 0 0 0 0 0 0 0 0 0 1 6 0 46 1 1 1 0 0 0 0 0 0 0 X 26 25 0 0 0 0 0 0 0 1 1 0 0 0 1 1 1 1 1 1 0 0 NY X WARREN E CLARK 7168815222 100 BRYANT WOODS SOUTH AMHERST NY 14228 WARREN CLARK PRESIDENT & CEO 40.00 X X 250380 0 14432 DAWN CARLSON EXECUTIVE VICE PRESIDENT 40.00 X X 167177 0 7523 JASON BOTTICELLI DIRECTOR 2.00 X 0 0 0 JILL JOHNSON DIRECTOR 2.00 X 0 0 0 PATRICIA MCGRATH DIRECTOR 2.00 X 0 0 0 JENNIFER PAGE DIRECTOR 2.00 X 0 0 0 DAVID CARR DIRECTOR 2.00 X 0 0 0 PHILLIP TOOHEY DIRECTOR 2.00 X 0 0 0 JENNIFER LAROSE DIRECTOR 2.00 X 0 0 0 CATHERINE MILLER DIRECTOR 2.00 X 0 0 0 LUCY MUTO SECRETARY 2.00 X X 0 0 0 JOSEPH PINKANS DIRECTOR 2.00 X 0 0 0 JOSHUA GREGORY DIRECTOR 2.00 X 0 0 0 KARYN RANDO VICE CHAIR 2.00 X X 0 0 0 GARY BENNETT BOARD CHAIR 2.00 X X 0 0 0 JORDAN GENTILE TREASURER 2.00 X X 0 0 0 LYNN FULMORE DIRECTOR 2.00 X 0 0 0 GUINEVERE GORMAN DIRECTOR 2.00 X 0 0 0 JOHN IPE DIRECTOR 2.00 X 0 0 0 WILLIAM LOECHER DIRECTOR 2.00 X 0 0 0 LURA LUNKENHEIMER DIRECTOR 2.00 X 0 0 0 LYNN OSWALD DIRECTOR 2.00 X 0 0 0 TAI BOON TAN DIRECTOR 2.00 X 0 0 0 SUSAN MCCARTNEY DIRECTOR 2.00 X 0 0 0 TOM NOLTE DIRECTOR 2.00 X 0 0 0 RON PAPA DIRECTOR 2.00 X 0 0 0 DENNIS THOMAS II DIRECTOR 2.00 X 0 0 0 KATE DONOVAN CHIEF FINANCIAL OFFICER 40.00 X 156701 0 7495 NADINE TASEVSKI VP OF BUSINESS RELATIONS 40.00 X 136454 0 6823 DEBBIE BENDER BUSINESS RELATIONS REPRESE 40.00 X 112323 0 5616 823035 0 41889 5 0 1 0 0 25120 25120 MEMBERSHIP DUES 561000 3877388 3877388 ADVERTISING FEES 541800 138689 138689 ARBITRATION 561499 9430 9430 4025507 26812 26812 294892 149334 145558 145558 145558 MISCELLANEOUS INCOME 561499 8134 1022 7112 8134 4231131 3887840 138689 179482 574257 225109 349148 2057209 806425 1250784 85078 33351 51727 282216 110628 171588 207551 81361 126190 41561 16292 25269 51466 20174 31292 16918 16918 2877 1129 1748 219266 85952 133314 389008 152491 236517 138757 54392 84365 72628 28469 44159 74406 29167 45239 STATE UBIT TAX 3224 1264 1960 FEDERAL UBIT TAX -20499 -8036 -12463 DUES 242508 95062 147446 MISCELLANEOUS 66161 25936 40225 187 73 114 4504779 1759239 2745540 0 16086 23228 247329 211554 1765917 1785315 53343 41657 2232158 1116772 1116623 1115386 1357134 1369152 676686 678847 193435 145003 5426553 5370142 218861 279271 955328 1033480 212471 150906 1386660 1463657 X 4039893 3906485 4039893 3906485 5426553 5370142 -273648 140240 0 X X 0 1 X 1 0 209282 209282 1318380 534700 783680 704496 582072 122424 1115386 JACKSON ANNUITY 678847 F 678847 DEFERRED COMP LIABILITY 22639 DEFERRED RETIREMENT LIABILITY 126215 HELD FUNDS FOR OTHERS- FIN CONF 2052 150906 4354453 140240 140240 4214213 16918 16918 4231131 4487861 0 4487861 16918 16918 4504779 X X 0 0 0 WARREN CLARK PRESIDENT & CEO 250380 0 0 0 0 0 5481 0 8951 0 264812 0 0 0 DAWN CARLSON EXECUTIVE VICE PRESIDENT 167177 0 0 0 0 0 7523 0 0 0 174700 0 0 0 KATE DONOVAN CHIEF FINANCIAL OFFICER 156701 0 0 0 0 0 7495 0 0 0 164196 0 0 0 FORM 990, PART VI, SECTION B, LINE 11B A COPY OF THE RETURN IS REVIEWED BY THE BOARD CHAIR, TREASURER, AND MEMBERS OF THE FINANCE COMMITTEE PRIOR TO FILING. A FULL COPY IS PROVIDED TO THE BOARD IN A SUBSEQUENT MEETING. FORM 990, PART VI, SECTION B, LINE 12C THE BOARD OF DIRECTORS REVIEW THE CONFLICT POLICY ANNUALLY AT THE FIRST MEETING OF THE FISCAL YEAR OF THE BOARD OF DIRECTORS. DIRECTORS AND KEY EMPLOYEES ARE REQUIRED TO COMPLETE A CONFLICT OF INTEREST QUESTIONNAIRE AND ARE PROVIDED THE DISCLOSURE ONCE PER YEAR TO REVIEW FOR ACCURACY AND IDENTIFY CHANGES. AT THIS TIME, THE CONFLICT OF INTEREST POLICY IS REVIEWED AS WELL AS PROCEDURES AROUND MANAGING CONFLICTS OF INTEREST. AFTER EACH INDIVIDUAL REVIEWS THEIR QUESTIONNAIRE AND IDENTIFIED ANY CHANGES, UPDATED QUESTIONNAIRES ARE SUBMITTED TO THE GOVERNANCE COMMITTEE FOR REVIEW. FORM 990, PART VI, SECTION B, LINE 15A COMPENSATION FOR THE ORGANIZATION'S TOP OFFICER IS DETERMINED AT A MEETING OF THE BOARD OF DIRECTORS. FORM 990, PART VI, SECTION C, LINE 19 THESE DOCUMENTS ARE PROVIDED TO THE PUBLIC UPON REQUEST. FORM 990, PART XII, LINE 2C: THE PROCESS HAS NOT CHANGED FROM THE PRIOR YEAR.