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Nonprofit · EIN 77-0307947

CUSTOMER EDUCATION MANAGEMENT ASSOCIATION

Tax-exempt · SALT LAKE CTY, UT 84101

Financials

$160K$243K2023$215K$91K2024$223K$204K2025
Revenue Expenses · by fiscal year end
Financials of CUSTOMER EDUCATION MANAGEMENT ASSOCIATION by year, from its e-filed returns
Year endedFormRevenueExpensesNet incomeTotal assetsLiabilitiesNet assets
December 31, 2025990$222,558$203,681$18,877$185,904$0$185,904
December 31, 2024990$215,233$90,823$124,410$196,374$0$196,374
December 31, 2023990-EZ$159,826$243,068-$83,242$71,964–$71,964
Financial details: 990 for the year ended December 31, 2025

Revenue

Contributions, gifts and grants
$0
Program service revenue
$222,554
Investment income
$4
Other revenue
$0

Expenses

Grants and similar amounts paid
$0
Compensation of officers, directors and key employees
$0
Salaries, compensation and benefits (total)
$0
Professional fundraising fees
$0
Legal fees
$1,160
Accounting fees
$188
Travel
$1,608
Program services (functional)
$192,517
Management and general (functional)
$11,164

Balance sheet and other

Total assets, start of year
$196,374
Total assets, end of year
$185,904
Total liabilities, end of year
$0
Net assets, end of year
$185,904
Net assets without donor restrictions
$185,909
Gross receipts
$222,558
Employees
0
Volunteers
11
Year formed
2013
State of legal domicile
UT

From the e-filed returns the IRS publishes as XML (latest three processing years; amended returns replace the original). PDF copies at the IRS.

Officers, directors and key employees

As listed on the 990 for the year ended December 31, 2025, highest compensation first.

NameTitleHours / weekCompensation
Debbie SmithPresident
Officer
4$0
CHRISTINE SOUZAVice President
Officer
4$0
Thomas RandallTreasurer
Officer
4$0
Sarah SedgmanSecretary
Officer
4$0
SHANNON HOWARDMarketing Trustee
Trustee or director
4$0
JESSICA JOHNSONProgram Trustee
Trustee or director
4$0
RICHARD HUIE-BUCKIUSMembership Trustee
Trustee or director
4$0
DAN BRAITHWAITESystems Trustee
Trustee or director
4$0
Kristine KukichConference Trustee
Trustee or director
4$0
SARAH REEVESPartner Trustee
Trustee or director
4$0
MELISSA KRUMINASCommunity Trustee
Trustee or director
4$0
990 for the year ended December 31, 2024: 11 people
NameTitleHours / weekCompensation
Debbie SmithPresident
Officer
4$0
CHRISTINE SOUZAVice President
Officer
4$0
Thomas RandallTreasurer
Officer
4$0
Sarah SedgmanSecretary
Officer
4$0
SHANNON HOWARDMarketing Trustee
Trustee or director
4$0
JESSICA JOHNSONProgram Trustee
Trustee or director
4$0
RICHARD HUIE-BUCKIUSMembership Trustee
Trustee or director
4$0
DAN BRAITHWAITESystems Trustee
Trustee or director
4$0
Kristine KukichConference Trustee
Trustee or director
4$0
SARAH REEVESPartner Trustee
Trustee or director
4$0
MELISSA KRUMINASCommunity Trustee
Trustee or director
4$0
990-EZ for the year ended December 31, 2023: 11 people
NameTitleHours / weekCompensation
Debbie SmithPresident4$0
Bonnie WilloughbyVice President4$0
Richard Huie-BuckiusTreasurer4$0
Sarah SedgmanSecretary4$0
Traci McIntyreMarketing Trustee4$0
Niyati ShahPrograms Trustee4$0
Latha SethuramanMembership Trustee4$0
Sharon CastilloSystems Trustee4$0
Kristine KukichConference Trustee4$0
Christine SouzaPartner Trustee4$0
James KantorConference Trustee4$0

Address and contacts

Address (IRS master file)
32 W 200 S STE 238, SALT LAKE CTY, UT 84101-1603
In care of
% THOMAS RANDALL
Principal officer (990 for 2025)
Thomas Randall, 32 W 200 S STE 238, SALT LAKE CTY, UT 84101
Signed the 990
Debbie Smith, President
Phone
(801) 449-0546

Mission

Career Development of technology training professionals

990 for the year ended December 31, 2025

Program accomplishments

  • Conduct in-person conference Spring 2025
    Expenses $135,884 · revenue $183,359
  • Miscellaneous member services for more than 500 members including: Education Groups Marketing Curriculum Development Certification Learning Technologies and others; Data Benchmark Surveys Business Metrics; Networking Channels Slack; Knowledge base Slack and website; Blogs and Newsletters; Webinars; and Award Program.
    Expenses $54,438 · revenue $39,195
  • Trade show expenses incurred in 2025 in support of member networking and professional development activities.
    Expenses $2,195

What it must file and when

IRS records say it files Form 990 or 990-EZ. Based on its last return; a smaller organization may file the 990-N. Its accounting year ends in December, so each return is due on the 15th day of the 5th month after that.

Tax yearYear endedDueIRS public records
2025December 31, 2025May 15, 2026990 on file
2024December 31, 2024May 15, 2025990 on file
2023December 31, 2023May 15, 2024990-EZ on file

IRS record

EIN
77-0307947
Tax-exempt status
501(c)(3): Charitable, religious, educational or scientific organization
Foundation status
Publicly supported organization (509(a)(2))
Donations deductible (Pub 78)
Public charity, 50% deduction limit
Exempt since
1994
Accounting year ends
December
Files
Form 990 or 990-EZ
Assets (IRS master file)
$185,904
Income (IRS master file)
$222,558

Filing history

FormYear endedRevenueExpensesAssetsReturn
990December 2025$222,558$203,681$185,904IRS
990December 2024$215,233$90,823$196,374XML
990-EZDecember 2023$159,826$243,068$71,964XML
990December 2022$204,183$177,953$155,206IRS
990-EZDecember 2021–––IRS
990December 2018–––IRS
990December 2017–––IRS

990-N: the IRS bulk file holds only the latest e-Postcard per organization; earlier years come from archived copies of that file since 2020 and can have gaps (the IRS e-Postcard search lists every one). 990, 990-EZ, 990-PF, 990-T: every e-filed return in the IRS e-file index since 2019; XML for the latest three processing years, amounts from the IRS Statistics of Income extracts before that. PDF copies and determination letters at the IRS (search EIN 77-0307947).

Questions about CUSTOMER EDUCATION MANAGEMENT ASSOCIATION

What is the EIN of CUSTOMER EDUCATION MANAGEMENT ASSOCIATION?
The employer identification number (EIN) of CUSTOMER EDUCATION MANAGEMENT ASSOCIATION is 77-0307947.
Is CUSTOMER EDUCATION MANAGEMENT ASSOCIATION tax-exempt?
Yes. The IRS lists it as tax-exempt under section 501(c)(3) since 1994.
Are donations to CUSTOMER EDUCATION MANAGEMENT ASSOCIATION tax-deductible?
Yes. It is listed in IRS Publication 78 (Public charity, 50% deduction limit).
Which annual return does CUSTOMER EDUCATION MANAGEMENT ASSOCIATION file?
Form 990 or 990-EZ. Based on its last return; a smaller organization may file the 990-N.
When is the next return of CUSTOMER EDUCATION MANAGEMENT ASSOCIATION due?
The return for tax year 2026 (the year ending December 31, 2026) is due May 17, 2027. Form 8868 extends it by six months; the 990-N cannot be extended.
When did CUSTOMER EDUCATION MANAGEMENT ASSOCIATION last file with the IRS?
The latest return in the IRS public files is the 990 for the year ended December 2025.
Who is the principal officer of CUSTOMER EDUCATION MANAGEMENT ASSOCIATION?
The 990 for the year ended December 31, 2025 names Thomas Randall.
Who are the officers and directors of CUSTOMER EDUCATION MANAGEMENT ASSOCIATION?
The 990 for the year ended December 31, 2025 lists 11 people; 0 received compensation from the organization.
How much revenue does CUSTOMER EDUCATION MANAGEMENT ASSOCIATION have?
On its 990 for the year ended December 31, 2025 it reported revenue of $222,558, expenses of $203,681 and total assets of $185,904 at year end.

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