THE CRISIS CENTER OF TAMPA BAY INC

Financials

From the e-filed returns the IRS publishes as XML (latest three processing years; amended returns replace the original). PDF copies at the IRS.

Officers, directors and key employees

As listed on the 990 for the year ended September 30, 2025, highest compensation first.

Address and contacts

Address (IRS master file)

1 CRISIS CENTER PLZ, TAMPA, FL 33613-1238

Principal officer (990 for 2024)

CLARA A REYNOLDS, ONE CRISIS CENTER PLAZA, TAMPA, FL 33613

Signed the 990

CLARA A REYNOLDS, PRESIDENT/CEO

Phone

(813) 964-1964

Website

WWW.CRISISCENTER.COM

Return prepared by

RIVERO GORDIMER & COMPANY PA

Mission

THE MISSION OF THE CRISIS CENTER OF TAMPA BAY (THE CRISIS CENTER, OR "AGENCY") IS TO ENSURE THAT NO ONE IN OUR COMMUNITY HAS TO FACE CRISIS ALONE.

Program accomplishments

• TRANSCARE WAS ORIGINALLY ESTABLISHED TO PROVIDE BAKER ACT TRANSPORTS AS AN ALTERNATIVE TO TRANSPORTING INDIVIDUALS EXPERIENCING A BEHAVIORAL HEALTH CRISIS VIA LAW ENFORCEMENT. SERVICES EXPANDED TO INCLUDE 911 BASIC LIFE SUPPORT AND ADVANCED LIFE SUPPORT INTER-FACILITY TRANSPORTS TO LESSEN THE BURDEN ON OTHER 911 SERVICES THROUGHOUT OUR COMMUNITY. ADDITIONALLY, TRANSCARE RUNS A COMMUNITY PARAMEDICINE PROGRAM, WHERE PARAMEDICS PROVIDE MEDICALLY ASSISTED TREATMENT TO INDIVIDUALS STRUGGLING WITH SUBSTANCE ABUSE WHILE THEY WORK TO GET THEM SET-UP WITH ONGOING IN-PATIENT OR OUT-PATIENT SERVICES. (SEE SCHEDULE O).LAST YEAR, TRANSCARE PROVIDED BEHAVIORAL HEALTH TRANSPORTS TO 7,660 INDIVIDUALS, WITH AN ADDITIONAL 27,992 RECEIVING MEDICAL TRANSPORTATION FOR BASIC OR ADVANCED LIFE SUPPORT SERVICES. TRANSCARE STAFF CONTINUE TO GO ABOVE AND BEYOND WHEN PROVIDING PATIENT CARE THROUGHOUT OUR COMMUNITY. RECENTLY, OUR COMMUNITY PARAMEDICINE TEAM WORKED ALONGSIDE OUR RECOVERY NAVIGATION TEAM TO PROVIDE SUPPORT TO TYLER. TYLER'S GIRLFRIEND CALLED 988 SEEKING HELP FOR HIM. HE WAS STRUGGLING WITH A SEVERE FENTANYL ADDICTION AND NEEDED SUPPORT. THANKFULLY, THE INTERVENTION SPECIALIST WHO ANSWERED THE CALL WAS ABLE TO CONNECT THEM TO THE RECOVERY NAVIGATION TEAM IMMEDIATELY. TYLER HAD STRUGGLED WITH ADDICTION FOR YEARS AND WAS CURRENTLY ON PROBATION AND FACING PRISON TIME. HIS LAWYER WAS ABLE TO PETITION FOR TYLER TO AVOID JAIL TIME SINCE HE WAS WORKING TO GET INTO TREATMENT. THE PEER RECOVERY NAVIGATOR WHO CONNECTED WITH TYLER WAS ALSO ABLE TO TAP INTO THE CRISIS CENTER'S COMMUNITY PARAMEDICINE PROGRAM TO BEGIN PROVIDING MEDICALLY ASSISTED TREATMENT. TOGETHER, THEY WORKED TO GET TYLER ENROLLED IN OUTPATIENT SERVICES AT COVE BEHAVIORAL HEALTH WITHIN A FEW DAYS. WHEN MEETING AT HIS HOME TO DISCUSS AN ONGOING RECOVERY PLAN, TYLER EXPERIENCED AN EMOTIONAL CRISIS AND THE TEAM WAS ABLE TO PROVIDE PSYCHOLOGICAL FIRST AID TO DE-ESCALATE THE SITUATION. TYLER CONTINUED TO STRUGGLE FOR A FEW WEEKS BEFORE FINALLY COMMITTING TO HIS OUTPATIENT PROGRAM AND MEDICATION REGIMEN. TODAY, HE IS BACK IN SCHOOL, ATTENDING INTENSIVE OUTPATIENT GROUPS, AND IS OPTIMISTIC FOR HIS FUTURE.
  Expenses $10,709,628 · revenue $8,788,433
• THE GATEWAY CONTACT CENTER OFFERS A COLLABORATIVE APPROACH TO ADDRESSING COMMUNITY HEALTH AND HUMAN SERVICES ISSUES IN TAMPA BAY. THE GATEWAY INCLUDES THE 211 CALL CENTER, WHERE CLIENTS RECEIVE IMMEDIATE INFORMATION AND REFERRALS FOR SOCIAL SERVICES; THE 988 SUICIDE & CRISIS LIFELINE; THE STATEWIDE RAPE CRISIS HOTLINE; THE NCADI STATEWIDE SUBSTANCE MISUSE HOTLINE; THE STATEWIDE FLORIDA VETERANS SUPPORT LINE; AND THE FIRST RESPONDER HOPE LINE. STAFF ARE AVAILABLE 24/7 TO PROVIDE EMOTIONAL SUPPORT AND LINKAGES TO RESOURCES BOTH WITHIN THE CRISIS CENTER AND THROUGH COMMUNITY PARTNERS. (SEE SCHEDULE O).THE GATEWAY CONTACT CENTER ANSWERED 106,572 CALLS LAST YEAR. OVER 5,330 SUICIDE PREVENTION ASSESSMENTS WERE PROVIDED TO INDIVIDUALS WHO CALLED THE 988 SUICIDE & CRISIS LIFELINE. THE FLORIDA VETERANS SUPPORT LINE RESPONDED TO 14,051 REQUESTS FOR HELP FROM VETERANS AND THEIR LOVED ONES, AND PROVIDED ONGOING CARE COORDINATION TO 4,844 INDIVIDUALS.ONE INDIVIDUAL WHO WAS HELPED THROUGH THE CONTACT CENTER WAS JUSTIN. WHEN JUSTIN, A U.S. ARMY VETERAN, CALLED THE FLORIDA VETERAN SUPPORT LINE, HE WAS WORRIED AND OVERWHELMED. HIS BROTHER'S HEALTH HAD BEEN DECLINING, AND HE URGENTLY NEEDED HOME HEALTH SERVICES. HE REACHED OUT LOOKING FOR GUIDANCE BUT WASN'T EXPECTING MUCH SUPPORT. AN INTERVENTION SPECIALIST ANSWERED THE CALL AND REASSURED HIM THAT HIS CONCERNS WERE VALID AND OFFERED TO CONNECT JUSTIN WITH A VETERAN CARE COORDINATOR FOR FOLLOW-UP. WHEN THE VETERAN CARE COORDINATOR CALLED JUSTIN, THEY NOT ONLY IDENTIFIED PROGRAMS IN HIS AREA THAT COULD EVALUATE HIS BROTHER'S NEEDS AND PROVIDE THE NECESSARY MEDICAL DOCUMENTATION BUT ALSO REMAINED ON THE LINE TO SUPPORT HIM WHILE HE SCHEDULED THE APPOINTMENT. THE VERY NEXT DAY, THE CARE COORDINATOR FOLLOWED UP AGAIN TO CHECK ON PROGRESS. JUSTIN SHARED HOW RELIEVED AND GRATEFUL HE WAS.
  Expenses $5,549,575 · grants $1,350,863 · revenue $293,492
• THE CORBETT TRAUMA CENTER CONSISTS OF SEXUAL ASSAULT SERVICES AND TRAUMA COUNSELING. AS THE CERTIFIED RAPE CRISIS CENTER FOR HILLSBOROUGH COUNTY, ANY INDIVIDUAL 13 YEARS AND OLDER WHO SEEKS SUPPORT FOLLOWING A SEXUAL ASSAULT IS BROUGHT TO ONE OF OUR CLINICS TO RECEIVE ONE-ON-ONE SERVICES. WE ARE THE ALTERNATIVE TO A HOSPITAL EMERGENCY ROOM, WITH CLIENTS IMMEDIATELY BEING GREETED BY A SEXUAL ASSAULT NURSE EXAMINER AND A VICTIM ADVOCATE. THESE STAFF MEMBERS COLLECT EVIDENCE FOR THE RAPE KIT WHILE ALSO PROVIDING EMOTIONAL SUPPORT AND ONGOING ADVOCACY AS CLIENTS BEGIN TO HEAL FROM THEIR TRAUMA AND MOVE THEIR CASES THROUGH THE COURT SYSTEM. (SEE SCHEDULE O). MANY INDIVIDUALS THROUGHOUT OUR COMMUNITY SEEK OUR SERVICES FOLLOWING A SIGNIFICANT LIFE EVENT. DUE TO THIS, THE CRISIS CENTER OFFERS EVIDENCE-BASED TRAUMA COUNSELING SERVICES. LICENSED MENTAL HEALTH CLINICIANS PROVIDE THERAPY SERVICES TO CLIENTS OF ALL AGES. COUNSELING SERVICES ARE AVAILABLE IN FOUR LOCATIONS IN HILLSBOROUGH COUNTY, AS WELL AS VIA TELETHERAPY TO CLIENTS 13 YEARS AND OLDER. THE SEXUAL ASSAULT SERVICES TEAM PROVIDED 270 FORENSIC EXAMS, AND ADVOCACY AND SUPPORT TO AN ADDITIONAL 520 CLIENTS LAST YEAR. THE TRAUMA COUNSELING TEAM PROVIDED 7,132 COUNSELING SESSIONS. A TOTAL OF 430 CLIENTS WERE SERVED, WITH 148 OF THESE INDIVIDUALS BEING KIDS.SKYE NEEDED SEXUAL ASSAULT SERVICES FOLLOWING A NIGHT OUT WITH FRIENDS. SHE FIRST WENT TO A HOSPITAL EMERGENCY ROOM FOR HELP BEFORE BEING REFERRED TO THE CRISIS CENTER OF TAMPA BAY. BY THE TIME SHE ARRIVED AT THE DOOR AND WAS GREETED BY HER ADVOCATE AND NURSE, SHE WAS SHAKING WITH ANXIETY. SKYE SHARED THAT SHE WAS ESPECIALLY ANXIOUS FOR HER PARENTS TO FIND OUT ABOUT THE ASSAULT. THE ADVOCATE AND NURSE PROVIDED SUPPORT AND EDUCATION ON HER RIGHTS AS A CLIENT TO KEEP THE ASSAULT TO HERSELF. WITH THE EXAM BEING FREE, INSURANCE INFORMATION WOULDN'T BE SENT TO HER PARENTS EITHER. AS PART OF HER TREATMENT, SKYE CHOSE TO RECEIVE SEXUALLY TRANSMITTED DISEASE PREVENTION MEDICATION. SHE WAS WORRIED FOR THE INJECTION, BUT THE ADVOCATE HELD HER HAND AND REASSURED HER THROUGHOUT THE ENTIRE PROCESS. AFTER THE EXAM, SKYE CHOSE TO CONTINUE SERVICES AND WAS ALSO CONNECTED TO THE ON-CAMPUS SEXUAL ASSAULT SERVICES TEAM. WHEN HER SERVICES WITH THE CRISIS CENTER CONCLUDED, SHE STATED HOW APPRECIATIVE SHE WAS TO HAVE BEEN SUPPORTED BY SUCH A CALM, SWEET AND KIND TEAM THROUGHOUT THE ENTIRE PROCESS.
  Expenses $2,109,591 · grants $84,263
• THE SUCCESS 4 KIDS & FAMILIES DIVISION PROVIDES SUPPORT AND SERVICES FOR INDIVIDUALS AND FAMILIES COPING WITH BEHAVIORAL, EMOTIONAL, OR MENTAL HEALTH CHALLENGES. OUR WIDE RANGE OF SERVICES LEND A HELPING HAND TO FAMILIES, CHILDREN, YOUTH, AND YOUNG ADULTS IN HILLSBOROUGH COUNTY. THESE SERVICES ARE PROVIDED THROUGH SEVERAL PROGRAMS: SUCCESSFUL KIDS, SUCCESSFUL PARENTS, SUCCESSFUL FAMILIES, HEALTHY TRANSITIONS, MULTI-SYSTEMIC THERAPY, SUCCESSFUL STUDENTS, YOUTH EXPERIENCING SUCCESS, HILLSBOROUGH HIPPY PARENT INVOLVEMENT PROJECT, AND SUCCESSFUL CONNECTIONS. THE SUCCESS 4 KIDS & FAMILIES TEAM SERVED 859 CLIENTS THROUGHOUT ALL OF THEIR PROGRAMS. THEY RECEIVED OVER 1,670 REFERRALS FOR SERVICES AND PROVIDED 17,750 VISITS TO THEIR CLIENTS AND THEIR FAMILIES THROUGHOUT THE YEAR. KAYLA WAS SUPPORTED THROUGH THE YES (YOUTH EXPERIENCING SUCCESS) PROGRAM WHEN SHE WAS 16 YEARS OLD. AFTER GROWING UP IN A HOME THAT WAS AFFECTED BY DOMESTIC VIOLENCE, SHE STRUGGLED WITH DEPRESSION AND ANXIETY BEFORE BEING ARRESTED FOR A BATTERY CHARGE. JUVENILE MENTAL HEALTH COURT REFERRED HER TO THE YES PROGRAM. KAYLA BEGAN TO REGULARLY MEET WITH HER THERAPIST AND WAS INITIALLY VERY RESERVED AND WITHDRAWN. AFTER BUILDING A RAPPORT WITH HER THERAPIST, SHE WAS MORE ENGAGED IN SESSIONS WHICH LED TO IMPROVEMENTS IN HER EMOTIONAL REGULATION AND HER PERFORMANCE IN SCHOOL. KAYLA EVEN DEVELOPED NEW CREATIVE OUTLETS BY DESIGNING CLOTHES AND CREATING NAIL ART, WHICH SUPPORTED HER SELF-EXPRESSION, CONFIDENCE AND GROWING SENSE OF IDENTITY. THROUGH CONSISTENT PARTICIPATION IN INDIVIDUAL COUNSELING AND FAMILY THERAPY WITH YES, KAYLA AND HER FAMILY ARE REBUILDING TRUST, IMPROVING COMMUNICATION, AND STRENGTHENING THEIR RELATIONSHIP. KAYLA CONTINUES TO SHOW GROWTH IN MANAGING HER MOOD, REFRAMING NEGATIVE THOUGHTS, AND INCREASING SOCIAL CONNECTIONS THANKS TO HER PARTICIPATING IN THE YES PROGRAM.
  Expenses $5,861,199

What it must file and when

IRS records say it files Form 990 or 990-EZ. Based on its last return; a smaller organization may file the 990-N. Its accounting year ends in September, so each return is due on the 15th day of the 5th month after that.

IRS record

EIN

59-1785265

Tax-exempt status

501(c)(3): Charitable, religious, educational or scientific organization

Foundation status

Publicly supported organization (170(b)(1)(A)(vi))

Donations deductible (Pub 78)

Public charity, 50% deduction limit

Exempt since

1980

Accounting year ends

September

Files

Form 990 or 990-EZ

Category (NTEE)

Mental health and crisis intervention (F400)

Assets (IRS master file)

$12,469,946

Income (IRS master file)

$28,155,836

Filing history

990-N: the IRS bulk file holds only the latest e-Postcard per organization; earlier years come from archived copies of that file since 2020 and can have gaps (the IRS e-Postcard search lists every one). 990, 990-EZ, 990-PF, 990-T: every e-filed return in the IRS e-file index since 2019; XML for the latest three processing years, amounts from the IRS Statistics of Income extracts before that. PDF copies and determination letters at the IRS (search EIN 59-1785265).

Questions about THE CRISIS CENTER OF TAMPA BAY INC

What is the EIN of THE CRISIS CENTER OF TAMPA BAY INC?

The employer identification number (EIN) of THE CRISIS CENTER OF TAMPA BAY INC is 59-1785265.

Is THE CRISIS CENTER OF TAMPA BAY INC tax-exempt?

Yes. The IRS lists it as tax-exempt under section 501(c)(3) since 1980.

Are donations to THE CRISIS CENTER OF TAMPA BAY INC tax-deductible?

Yes. It is listed in IRS Publication 78 (Public charity, 50% deduction limit).

Which annual return does THE CRISIS CENTER OF TAMPA BAY INC file?

Form 990 or 990-EZ. Based on its last return; a smaller organization may file the 990-N.

When is the next return of THE CRISIS CENTER OF TAMPA BAY INC due?

The return for tax year 2025 (the year ending September 30, 2026) is due February 16, 2027. Form 8868 extends it by six months; the 990-N cannot be extended.

When did THE CRISIS CENTER OF TAMPA BAY INC last file with the IRS?

The latest return in the IRS public files is the 990 for the year ended September 2025.

Who is the principal officer of THE CRISIS CENTER OF TAMPA BAY INC?

The 990 for the year ended September 30, 2025 names CLARA A REYNOLDS.

Who are the officers and directors of THE CRISIS CENTER OF TAMPA BAY INC?

The 990 for the year ended September 30, 2025 lists 31 people; 5 received compensation from the organization, the highest $220,028 (CLARA A REYNOLDS, PRESIDENT & CEO).

How much revenue does THE CRISIS CENTER OF TAMPA BAY INC have?

On its 990 for the year ended September 30, 2025 it reported revenue of $28,108,626, expenses of $28,245,417 and total assets of $12,469,946 at year end.

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