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Nonprofit · EIN 56-0991888

BETTER BUSINESS BUREAU OF EASTERN CAROLINAS INC

Tax-exempt · RALEIGH, NC 27612

Financials

$2.3M$2.3M2023$2.4M$2.6M2024
Revenue Expenses · by fiscal year end
Financials of BETTER BUSINESS BUREAU OF EASTERN CAROLINAS INC by year, from its e-filed returns
Year endedFormRevenueExpensesNet incomeTotal assetsLiabilitiesNet assets
December 31, 2024990$2,407,737$2,574,526-$166,789$2,143,106$0$2,143,106
December 31, 2023990$2,299,707$2,337,406-$37,699$2,309,895$0$2,309,895
Financial details: 990 for the year ended December 31, 2024

Revenue

Contributions, gifts and grants
$0
Program service revenue
$2,264,489
Investment income
$47,239
Net rental income
$19,893
Other revenue
$96,009

Expenses

Grants and similar amounts paid
$6,000
Compensation of officers, directors and key employees
$216,570
Other salaries and wages
$1,346,684
Salaries, compensation and benefits (total)
$1,845,083
Professional fundraising fees
$0
Occupancy
$24,252
Travel
$3,046
Depreciation
$50,019

Balance sheet and other

Total assets, start of year
$2,309,895
Total assets, end of year
$2,143,106
Total liabilities, end of year
$0
Net assets, end of year
$2,143,106
Land, buildings and equipment
$1,225,608
Net assets without donor restrictions
$2,143,106
Gross unrelated business income
$192,382
Gross receipts
$2,411,995
Employees
36
Volunteers
27
Year formed
1970
State of legal domicile
NC

From the e-filed returns the IRS publishes as XML (latest three processing years; amended returns replace the original). PDF copies at the IRS.

Officers, directors and key employees

As listed on the 990 for the year ended December 31, 2024, highest compensation first.

NameTitleHours / weekCompensationOther / benefits
MALLORY WOJCIECHOWSKICEO
Officer
35$199,555$17,015
CHUCK DRAFFINVP, CHIEF OPERATING OFFICER
Highest-paid employee
37$117,357$14,532
STEVE FROMMEEXECUTIVE DIRECTOR OF BBB ED.FND.
Highest-paid employee
7.5$109,410$5,018
ANN HOLSINGCHAIR
Trustee or director, Officer
2$0$0
JANICE WILLIAMSVICE-CHAIR
Trustee or director, Officer
2$0$0
MELANIE DIEHLPAST- CHAIR
Trustee or director, Officer
2$0$0
STERLING PRICETREASURER
Trustee or director, Officer
2$0$0
CAROLINE BLAIR ANDERSONBOARD MEMBER
Trustee or director
1$0$0
HARON BEATTYBOARD MEMBER
Trustee or director
1$0$0
ELAINE BUXTONBOARD MEMBER
Trustee or director
1$0$0
ROBERT CRATCHBOARD MEMBER
Trustee or director
1$0$0
DOUG SUTTONBOARD MEMBER
Trustee or director
1$0$0
NEAL ISAACSBOARD MEMBER
Trustee or director
1$0$0
ADAM VILLAREALBOARD MEMBER
Trustee or director
1$0$0
MICHELLE CAMPBELLBOARD MEMBER
Trustee or director
1$0$0
8 more people on this return
NameTitleHours / weekCompensation
MICHAEL BURGERBOARD MEMBER
Trustee or director
1$0
GREG TAYLORBOARD MEMBER
Trustee or director
1$0
MICHELLE CANTEYBOARD MEMBER
Trustee or director
1$0
BILL DREWRYBOARD MEMBER
Trustee or director
1$0
TODD LESLEYBOARD MEMBER
Trustee or director
1$0
RACHEL DAVISBOARD MEMBER
Trustee or director
1$0
JIM WILCOXEX-OFFCIO
Trustee or director
0.1$0
JIM ELKINSEX-OFFCIO
Trustee or director
0.1$0
990 for the year ended December 31, 2023: 28 people
NameTitleHours / weekCompensationOther / benefits
MALLORY WOJCIECHOWSKIPRESIDENT & CEO
Officer
38$193,230$5,496
ANN HOLSINGVICE - CHAIR
Trustee or director, Officer
2$0$0
JANICE WILLIAMSDIRECTOR
Trustee or director
1$0$0
STERLING PRICETREASURER
Trustee or director, Officer
2$0$0
MELANIE DIEHLCHAIR
Trustee or director, Officer
2$0$0
CAROLINE BLAIR ANDERSONPAST CHAIR
Trustee or director, Officer
2$0$0
HARON BEATTYDIRECTOR
Trustee or director
1$0$0
TODD LESLEYDIRECTOR
Trustee or director
1$0$0
ELAINE BUXTONDIRECTOR
Trustee or director
1$0$0
ROBERT CRATCHDIRECTOR
Trustee or director
1$0$0
DOUG SUTTONDIRECTOR
Trustee or director
1$0$0
RACHEL DAVISDIRECTOR
Trustee or director
1$0$0
NEAL ISAACSDIRECTOR
Trustee or director
1$0$0
ADAM VILLAREALDIRECTOR
Trustee or director
1$0$0
MICHELLE CAMPBELLDIRECTOR
Trustee or director
1$0$0
MICHAEL BURGERDIRECTOR
Trustee or director
1$0$0
BILL DREWRYDIRECTOR
Trustee or director
1$0$0
MICHELLE CANTEYDIRECTOR
Trustee or director
1$0$0
GREG TAYLORDIRECTOR
Trustee or director
1$0$0
JIM WILCOXDIRECTOR
Trustee or director
1$0$0
JIM ELKINSEX-OFFICIO
Trustee or director
1$0$0
BLAKE PHILLIPSDIRECTOR
Trustee or director
1$0$0
MARIA SATIRADIRECTOR
Trustee or director
1$0$0
STEVE GOLDFINCHDIRECTOR
Trustee or director
1$0$0
ANNE MARIE HANNADIRECTOR
Trustee or director
1$0$0
CHUCK DRAFFINVP AND COO
Trustee or director
2$0$0
ALYSSA PARKERDIRECTOR OF COMMS
Trustee or director
2$0$0
STEVE FROMMEED OF EF
Trustee or director
2$0$0

Address and contacts

Address (IRS master file)
5540 MUNFORD RD STE 130, RALEIGH, NC 27612-2655
Principal officer (990 for 2024)
MALLORY WOJCIECHOWSKI, 5540 MUNFORD ROAD 130, RALEIGH, NC 27612
Signed the 990
MALLORY WOJCIECHOWSKI, PRESIDENT & CEO
Phone
(919) 277-4202
Return prepared by
BLACKMAN & SLOOP ADVISORS INC

Mission

WORK TO PROMOTE AND FOSTER THE HIGHEST ETHICAL RELATIONSHIP BETWEEN BUSINESSES AND THE PUBLIC THROUGH VOLUNTARY SELF-REGULATION, EDUCATION AND SERVICE EXCELLENCE.GENERAL MONITORING OF ADVERTISING IN THE MARKETPLACE, CONSUMER/BUSINESS EDUCATION PROGRAMS AND DISPUTE RESOLUTION SERVICES. WE DO THIS BY: - SETTING STANDARDS FOR MARKETPLACE TRUST - ENCOURAGING AND SUPPORTING BEST PRACTICES BY ENGAGING WITH AND EDUCATING CONSUMERS AND BUSINESSES - CELEBRATING MARKETPLACE ROLE MODELS - CALLING OUT AND ADDRESSING SUBSTANDARD MARKETPLACE BEHAVIOR - CREATING A COMMUNITY OF TRUSTWORTHY BUSINESSES AND CHARITIES

990 for the year ended December 31, 2024

Program accomplishments

  • BBB WORKS TO PROMOTE AND FOSTER THE HIGHEST ETHICAL RELATIONSHIP BETWEEN BUSINESS AND THE PUBLIC THROUGH VOLUNTARY SELF-REGULATION RELATIONSHIP EDUCATION AND SERVICE EXCELLENCE. WE DO SO THROUGH THE FOLLOWING PROGRAMS:1. DISPUTE RESOLUTION: 12,187 COMPLAINTS HANDLED AND CLOSED AGAINST ACCREDITED AND NON-ACCREDITED BUSINESSES IN OUR SERVICE AREA IN 20242. BUSINESS/CHARITY REVIEWS AND CONSUMER HOTLINE: CONSUMERS CAN FIND INFORMATION ON BUSINESSES AND CHARITIES FROM OUR COMPREHENSIVE DATABASE. CONSUMERS ALSO SEEK INFORMATION ON SCAMS. INQUIRIES CAN BE MADE VIA WEBSITE AND PHONE. 2,966,485 INQUIRIES IN 2024.3. AD REVIEWS AND INVESTIGATIONS: 12 ADVERTISING REVIEWS AND INVESTIGATIONS CASE HANDLED.4. CUSTOMER REVIEWS APPROVED: CONSUMERS CAN LEAVE BOTH POSITIVE AND NEGATIVE REVIEWS ON BUSINESSES IN OUR SERVICE AREA. REVIEWS ARE VERIFIED BY BBB PRIOR TO BEING PUBLISHED. 8,631 CUSTOMER REVIEWS WERE APPROVED BY BBB.5. ARBITRATIONS: OFFERED TO BOTH ACCREDITED BUSINESSES, AS WELL AS CONSUMERS LOOKING TO RESOLVE LEMON LAW COMPLAINTS. 17 ARBITRATIONS HELD IN 20246. OUTREACH EVENTS, SPEECHES, PRESENTATION, EVENTS REACHED 3,899 IN 2024 7. ACCREDITED BUSINESS NEWSLETTER: 49,5528. PROGRAMS GEARED TOWARD ACCREDITED BUSINESSES:BIG BLUE BASH - IN EARLY NOVEMBER, 2024, BBB HOSTED THE BIG BLUE BASH IN MYRTLE BEACH, SC, FOR THE BUSINESS COMMUNITY TO NETWORK AND LEARN MORE ABOUT BBB. THE EVENT WAS HOSTED OUTSIDE OF BBB'S MYRTLE BEACH OFFICE AND WAS A HUGE SUCCESS WITH GREAT INTERACTIONS AND SOCIALIZATIONS. IN ADDITION TO THE NETWORKING, BBB OFFERED FREE PROFESSIONAL HEADSHOTS, INCREDIBLE GIVEAWAYS FROM LOCAL ACCREDITED BUSINESSES, AND MORE. SPONSORSHIP WAS KEY IN MAKING THIS A GREAT EVENT WITH BARTERS IN PLACE TO HELP COVER FOOD, DESSERT, AND BARTENDING SERVICES.BBB COMMUNITY SHRED EVENTS - BBB PARTNERED WITH SHRED360 TO HOST NINE COMMUNITY SHRED EVENTS THROUGHOUT THE YEAR ACROSS ITS SERVICE AREA. COMMUNITIES SERVED INCLUDED: MYRTLE BEACH (3), GEORGETOWN, FLORENCE, WILMINGTON (2), RALEIGH (2).BBB PROFESSIONAL HEADSHOT EVENTS - IN 2024, BBB HELD FIVE HEADSHOT POPUP EVENTS AND MONTHLY HEADSHOT APPOINTMENTS FOR ACCREDITED BUSINESSES. OVERALL, WE TOOK AND EDITED PHOTOS FOR APPROXIMATELY 200 INDIVIDUALS. EVENTS TOOK PLACE IN RALEIGH, GREENVILLE, MYRTLE BEACH (2), FAYETTEVILLE, AND FLORENCE. THESE EVENTS ALSO DOUBLED AS NETWORKING OPPORTUNITIES AND PROVIDED AN ADDITIONAL TOUCHPOINT FOR BBB STAFF TO CONNECT WITH ABS OR NON-ABS LEARNING MORE ABOUT OUR ORGANIZATION.BBB GOOD GUIDE TO BUSINESS PODCAST - THE GOOD GUIDE TO BUSINESS PODCAST IS FOCUSED ON BUSINESSES, ORGANIZATIONS, AND LOCAL LEADERS WHO ARE GOING ABOVE AND BEYOND THE AVERAGE. THEY'RE DOING SOMETHING EXTRA FOR THEIR COMMUNITY, THE ENVIRONMENT, THEIR EMPLOYEES, OR SOME OTHER FACET OF THEIR WORK. HOSTS MEREDITH RADFORD, BBB'S SR. COMMUNICATIONS SPECIALIST, AND NICK HILL, BBB'S SR. DIGITAL MARKETING SPECIALIST, RELEASED 14 EPISODES IN 2024. THEY ALSO DESIGNED AND DEVELOPED A NEW PODCAST STUDIO SPACE WITH UPDATED EQUIPMENT AND SOUNDPROOFING, ALONG WITH FUN AND VIBRANT DECOR TO CREATE AN ENVIRONMENT THAT'S INVITING FOR PODCAST GUESTS, VIEWERS, AND FOR ACCREDITED BUSINESSES TO USE IN THE FUTURE FOR THEIR OWN PROJECTS.BBB NEW BUSINESS ROADMAP - IN SPRING 2024, BBB LAUNCHED THE NEW BUSINESS ROADMAP, AN ONLINE PROGRAM THAT HELPS GUIDE NEW ENTREPRENEURS OR NEW BUSINESS OWNERS AS THEY GET THEIR COMPANY STARTED. MODULES INCLUDE INFORMATION ON CREATING A BUSINESS PLAN, THE BASICS ON MARKETING, AND MORE. BBB WAS ABLE TO SELL SPONSORSHIPS THAT WOULD ALLOW BUSINESSES TO HELP THE ENROLLEES WITH ANY QUESTIONS THEY MAY HAVE ON A PARTICULAR TOPIC THAT WAS COVERED IN THE PROGRAM.MEDIA - THROUGHOUT 2024, WE WERE ABLE TO MAINTAIN STRONG RELATIONSHIPS WITH ALL OF THE MEDIA CONTACTS ACROSS OUR 48-COUNTY SERVICE AREA. THIS HAS LED TO REGULAR TELEVISION COVERAGE WITH WTVD, WNCN, AND SPECTRUM NEWS (WHICH REACHES ACROSS NC) IN THE RALEIGH-DURHAM DMA AS WELL AS WITN AND WNCT IN THE GREENVILLE-NEW BERN-WASHINGTON DMA. BBB HAS WORKED HARD TO CULTIVATE STRONG RELATIONSHIPS WITH STATIONS IN MYRTLE BEACH, SC (WBTW, WPDE, WMBF) AND IN WILMINGTON, NC (WECT, WWAY, WILM). OUR EFFORTS RESULTED IN A TOTAL OF 2,340 MEDIA HITS AND TOOK PART IN APPROXIMATELY 130 INTERVIEWS IN 2024.TORCH PROGRAMS - IN MARCH, BBB AND THE BBB EDUCATIONAL FOUNDATION HOSTED THE BBB TORCH AWARDS CEREMONY TO RECOGNIZE THE WINNERS OF THE BBB TORCH AWARDS, BBB TORCH SCHOLARSHIPS, BBB SPARK AWARDS, AND BBB SPARK JR AWARDS AT THE PRESTONWOOD COUNTRY CLUB IN CARY, NC. BBB AND THE EF WERE ABLE TO RECOGNIZE NINE TORCH AWARDS WINNERS AND FINALISTS, AWARD $25,000 IN SCHOLARSHIPS TO LOCAL HIGH SCHOOL AND COLLEGE STUDENTS, $500 TO THE SPARK JR AWARDS WINNER AND $2,000 TO THE BBB SPARK AWARDS WINNER.BBB ADVERTISING - BBB OFFERS SEVERAL ADVERTISING OPPORTUNITIES TO ACCREDITED BUSINESSES, INCLUDING GOOGLE DISPLAY ADS AND ENHANCED LISTING ADS ON BBB.ORG. THE PROGRAMS HAVE A COMBINED 149 PARTICIPANTS.

What it must file and when

IRS records say it files Form 990 or 990-EZ. Based on its last return; a smaller organization may file the 990-N. Its accounting year ends in December, so each return is due on the 15th day of the 5th month after that.

Tax yearYear endedDueIRS public records
2025December 31, 2025May 15, 2026Not on file
2024December 31, 2024May 15, 2025990 on file
2023December 31, 2023May 15, 2024990 on file

IRS record

EIN
56-0991888
Tax-exempt status
501(c)(6): Business league or chamber of commerce
Donations deductible
No
Exempt since
1976
Accounting year ends
December
Files
Form 990 or 990-EZ
Assets (IRS master file)
$2,143,106
Income (IRS master file)
$2,411,995

Filing history

FormYear endedRevenueExpensesAssetsReturn
990December 2024$2,407,737$2,574,526$2,143,106XML
990December 2023$2,299,707$2,337,406$2,309,895XML
990December 2022$1,948,497$1,888,186$1,823,815IRS
990December 2021–––IRS
990December 2020–––IRS
990December 2018–––IRS

990-N: the IRS bulk file holds only the latest e-Postcard per organization; earlier years come from archived copies of that file since 2020 and can have gaps (the IRS e-Postcard search lists every one). 990, 990-EZ, 990-PF, 990-T: every e-filed return in the IRS e-file index since 2019; XML for the latest three processing years, amounts from the IRS Statistics of Income extracts before that. PDF copies and determination letters at the IRS (search EIN 56-0991888).

Questions about BETTER BUSINESS BUREAU OF EASTERN CAROLINAS INC

What is the EIN of BETTER BUSINESS BUREAU OF EASTERN CAROLINAS INC?
The employer identification number (EIN) of BETTER BUSINESS BUREAU OF EASTERN CAROLINAS INC is 56-0991888.
Is BETTER BUSINESS BUREAU OF EASTERN CAROLINAS INC tax-exempt?
Yes. The IRS lists it as tax-exempt under section 501(c)(6) since 1976.
Are donations to BETTER BUSINESS BUREAU OF EASTERN CAROLINAS INC tax-deductible?
No. The IRS master file says contributions to it are not deductible.
Which annual return does BETTER BUSINESS BUREAU OF EASTERN CAROLINAS INC file?
Form 990 or 990-EZ. Based on its last return; a smaller organization may file the 990-N.
When is the next return of BETTER BUSINESS BUREAU OF EASTERN CAROLINAS INC due?
The return for tax year 2025 (the year ending December 31, 2025) is due May 15, 2026. Form 8868 extends it by six months; the 990-N cannot be extended.
When did BETTER BUSINESS BUREAU OF EASTERN CAROLINAS INC last file with the IRS?
The latest return in the IRS public files is the 990 for the year ended December 2024.
Who is the principal officer of BETTER BUSINESS BUREAU OF EASTERN CAROLINAS INC?
The 990 for the year ended December 31, 2024 names MALLORY WOJCIECHOWSKI.
Who are the officers and directors of BETTER BUSINESS BUREAU OF EASTERN CAROLINAS INC?
The 990 for the year ended December 31, 2024 lists 23 people; 3 received compensation from the organization, the highest $199,555 (MALLORY WOJCIECHOWSKI, CEO).
How much revenue does BETTER BUSINESS BUREAU OF EASTERN CAROLINAS INC have?
On its 990 for the year ended December 31, 2024 it reported revenue of $2,407,737, expenses of $2,574,526 and total assets of $2,143,106 at year end.

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