Nonprofit · EIN 56-0689235
FAMILY SERVICES INC
Tax-exempt · WINSTON SALEM, NC 27101
Financials
| Year ended | Form | Revenue | Expenses | Net income | Total assets | Liabilities | Net assets |
|---|---|---|---|---|---|---|---|
| June 30, 2025 | 990 | $12,992,586 | $15,930,731 | -$2,938,145 | $12,614,029 | $6,244,540 | $6,369,489 |
| June 30, 2024 | 990 | $12,861,373 | $12,908,379 | -$47,006 | $15,441,717 | $5,996,791 | $9,444,926 |
| June 30, 2023 | 990 | $12,153,365 | $11,645,241 | $508,124 | $14,499,750 | $6,316,002 | $8,183,748 |
Financial details: 990 for the year ended June 30, 2025
Revenue
- Contributions, gifts and grants
- $13,970,428
- of which government grants
- $10,544,813
- Program service revenue
- $821,705
- Investment income
- -$1,935,476
- Net rental income
- -$89,668
- Net gain from sales of assets
- -$1,963,186
- Other revenue
- $135,929
Expenses
- Grants and similar amounts paid
- $40,508
- Other salaries and wages
- $6,699,002
- Salaries, compensation and benefits (total)
- $10,162,868
- Professional fundraising fees
- $0
- Legal fees
- $15,803
- Accounting fees
- $108,773
- Occupancy
- $126,375
- Travel
- $266,479
- Depreciation
- $549,431
- Program services (functional)
- $13,716,952
- Management and general (functional)
- $1,749,530
- Fundraising (functional)
- $464,249
Balance sheet and other
- Total assets, start of year
- $15,441,717
- Total assets, end of year
- $12,614,029
- Total liabilities, end of year
- $6,244,540
- Net assets, end of year
- $6,369,489
- Land, buildings and equipment
- $7,865,495
- Net assets without donor restrictions
- $6,289,670
- Net assets with donor restrictions
- $79,819
- Gross receipts
- $15,191,080
- Employees
- 195
- Volunteers
- 707
- Year formed
- 1962
- State of legal domicile
- NC
From the e-filed returns the IRS publishes as XML (latest three processing years; amended returns replace the original). PDF copies at the IRS.
Officers, directors and key employees
As listed on the 990 for the year ended June 30, 2025, highest compensation first.
| Name | Title | Hours / week | Compensation |
|---|---|---|---|
| TRACI ANN ROSS | FORMER PRESIDENT & CEO Former | 40 | $188,753 |
| MICHELLE SPEAS | CHIEF DEVELOPMENT OFFICER Highest-paid employee | 40 | $185,648 |
| SHEILA MCCLELLAND | CHIEF FINANCIAL OFFICER Highest-paid employee | 40 | $135,635 |
| JENNIFER NELSON-WEAVER | CHIEF PROGRAM OFFICER Highest-paid employee | 40 | $105,144 |
| TONIA SHORE | CHIEF HUMAN RESOURCES OFFICER Highest-paid employee | 40 | $100,538 |
| PAUL ROBESON FORD | CHAIR Trustee or director, Officer | 1 | $0 |
| ERNEST LOGEMANN CPA | TREASURER Trustee or director, Officer | 1 | $0 |
| HERBERT MILLER III DMIN | VICE CHAIR Trustee or director, Officer | 1 | $0 |
| KIA CHAVIOUS | SECRETARY Trustee or director, Officer | 1 | $0 |
| JENNIFER HOULIHAN | BOARD MEMBER Trustee or director | 1 | $0 |
| MATTHEW MACERON | BOARD MEMBER Trustee or director | 1 | $0 |
| TRICIA MCMANUS | BOARD MEMBER Trustee or director | 1 | $0 |
| ANNETTE SCIPPIO | BOARD MEMBER Trustee or director | 1 | $0 |
| PAULA WILKINS | BOARD MEMBER Trustee or director | 1 | $0 |
| CHARLES CHAD ARMSTRONG | BOARD MEMBER Trustee or director | 1 | $0 |
7 more people on this return
| Name | Title | Hours / week | Compensation |
|---|---|---|---|
| DEAN CLIFFORD PHD | BOARD MEMBER Trustee or director | 1 | $0 |
| PAMELA DOCKERY-HOWARD MD | BOARD MEMBER Trustee or director | 1 | $0 |
| JAMIE GADSON | BOARD MEMBER Trustee or director | 1 | $0 |
| MICHAEL GRACE JR JD | BOARD MEMBER Trustee or director | 1 | $0 |
| GREGORY HAIRSTON SR | BOARD MEMBER Trustee or director | 1 | $0 |
| MICHA JAMES | BOARD MEMBER Trustee or director | 1 | $0 |
| DAISY RODRIGUEZ | BOARD MEMBER Trustee or director | 1 | $0 |
990 for the year ended June 30, 2024: 14 people
| Name | Title | Hours / week | Compensation |
|---|---|---|---|
| TRACI ANN ROSS | FORMER PRESIDENT & CEO Former | 40 | $174,339 |
| MICHELLE C SPEAS | CHIEF OPERATING OFFICER Highest-paid employee | 40 | $147,673 |
| SHEILA MCCLELLAND | ACTING PRESIDENT & CEO Officer | 40 | $73,506 |
| PAUL ROBESON FORD | CHAIR Trustee or director, Officer | 1 | $0 |
| NATHAN SCOVENS | VICE CHAIR Trustee or director, Officer | 1 | $0 |
| ERNEST LOGEMANN | TREASURER Trustee or director, Officer | 1 | $0 |
| KIA CHAVIOUS | SECRETARY Trustee or director, Officer | 1 | $0 |
| JENNIFER HOULIHAN | AT LARGE MEMBER Trustee or director, Officer | 1 | $0 |
| MATTHEW MACERON | AT LARGE MEMBER Trustee or director, Officer | 1 | $0 |
| LIA ERICKSON MD | BOARD MEMBER Trustee or director | 1 | $0 |
| CANDACE FRIEL | BOARD MEMBER Trustee or director | 1 | $0 |
| TRICIA MCMANUS | BOARD MEMBER Trustee or director | 1 | $0 |
| ANNETTE SCIPPIO | BOARD MEMBER Trustee or director | 1 | $0 |
| PAULA WILKINS | BOARD MEMBER Trustee or director | 1 | $0 |
990 for the year ended June 30, 2023: 13 people
| Name | Title | Hours / week | Compensation | Other / benefits |
|---|---|---|---|---|
| TRACI ROSS | PRESIDENT & Officer | 40 | $181,374 | $5,944 |
| MICHELLE SPEAS | EMPLOYEE Highest-paid employee | 40 | $148,880 | $4,987 |
| LORIS DIXON | VP FINANCE & Highest-paid employee | 40 | $108,583 | $2,267 |
| LIA ERICKSON | BOARD MEMBER Trustee or director | 1 | $0 | $0 |
| CANDACE FRIEL | BOARD MEMBER Trustee or director | 1 | $0 | $0 |
| JENNIFER HOULIHAN | BOARD MEMBER Trustee or director | 1 | $0 | $0 |
| MATTHEW MACERON | BOARD MEMBER Trustee or director | 1 | $0 | $0 |
| TRICIA MCMANUS | BOARD MEMBER Trustee or director | 1 | $0 | $0 |
| ANNETTE SCIPPIO | BOARD MEMBER Trustee or director | 1 | $0 | $0 |
| AMBER KOGER | CHAIR Trustee or director, Officer | 1 | $0 | $0 |
| PAUL ROBESON FORD | VICE CHAIR Trustee or director, Officer | 1 | $0 | $0 |
| ERNEST LOGEMANN | TREASURER Trustee or director, Officer | 1 | $0 | $0 |
| NATHAN SCOVENS | SECRETARY Trustee or director, Officer | 1 | $0 | $0 |
Address and contacts
- Address (IRS master file)
- 1200 S BROAD ST, WINSTON SALEM, NC 27101-5760
- Principal officer (990 for 2024)
- SHEILA MCCLELLAND, 1200 SOUTH BROAD STREET, WINSTONSALEM, NC 27101
- Signed the 990
- SHEILA MCCLELLAND, CHIEF FINANCIAL OFFICER
- Phone
- (336) 722-8173
- Website
- WWW.FSIFAMILY.ORG
- Return prepared by
- SHARPE PATEL CPA
Mission
TO STRENGTHEN THE WELL-BEING AND DEVELOPMENT OF FAMILIES AND INDIVIDUALS THROUGH PROFESSIONAL HUMAN SERVICES PROGRAMS, INCLUDING THERAPY, COUNSELING, EDUCATION, SPECIAL ASSISTANCE, AND ADVOCACY.
Program accomplishments
- THE CHILD DEVELOPMENT DIVISION IS COMPRISED OF THE FEDERAL HEAD START PROGRAM AS WELL AS ADDITIONAL SERVICES FOR PRIVATE PAY DAY CHILD DEVELOPMENT SERVICES. THESE PRIVATE PAY SERVICES INCLUDE EXTENDED DAY AND PRE-K SERVICES.CHILD DEVELOPMENT PROGRAM - THESE SERVICES ARE OPEN TO ALL CHILDREN AND ARE SUPPORTED BY CLIENT FEES, DSS STIPENDS, AND/OR CONTRACTED STATE PRE-K FEES. THE SERVICES ALSO INCLUDE EXTENDED HOUR DAY CARE. IN 2022-2023, 714 FAMILIES WERE SERVED IN THIS PROGRAM.HEAD START PROGRAM - THIS IS THE LARGEST DIVISION AND CONSTITUTES OVER HALF OF FAMILY SERVICES, INC.'S TOTAL FUNDING BUDGET. THE FAMILY SERVICES, INC. HEAD START PROGRAM SERVES LOW-INCOME CHILDREN AND THEIR FAMILIES LIVING IN FORSYTH COUNTY.THE HEAD START PROGRAM PROVIDES A RANGE OF COMPREHENSIVE SERVICES WHICH CONSIST OF EDUCATION AND EARLY CHILDHOOD DEVELOPMENT WITH THE OBJECTIVE OF PROVIDING ALL CHILDREN WITH A SAFE, NURTURING, ENGAGING, FUN, AND SECURE LEARNING ENVIRONMENT. CHILDREN GAIN AWARENESS, SKILLS, AND CONFIDENCE NECESSARY FOR SUCCESS IN SCHOOL AND LIFE. THE PROGRAM SUPPORTS A CONTINUUM OF CHILDREN'S GROWTH AND DEVELOPMENT, WHICH INCLUDES EACH CHILD'S PHYSICAL, SOCIAL, EMOTIONAL, AND COGNITIVE DEVELOPMENT. THE HEAD START PROGRAM MAINTAINS A STAFF OF WELL-QUALIFIED EARLY CHILDHOOD TEACHERS.PARENT INVOLVEMENT IN THE EDUCATION OF THEIR CHILDREN IS THE CORNERSTONE FOR BUILDING A STRONG FOUNDATION FOR THE IMPLEMENTATION OF THE HEAD START PROGRAM. PARENTS ARE CONSIDERED THE PRIMARY EDUCATORS OF THEIR CHILDREN. HEAD START PARENTS ARE INVOLVED IN THE PLANNING AND DEVELOPMENT OF ACTIVITIES DESIGNED TO ENHANCE THEIR INTEREST AND KNOWLEDGE OF EDUCATION, COMMUNITY AWARENESS, AND PERSONAL GROWTH. PARENTS PARTICIPATE IN A SERIES OF FINANCIAL MANAGEMENT TRAININGS TAUGHT BY LOCAL FINANCIAL EXPERTS. ADDITIONALLY, PARENTS RECEIVE EDUCATIONAL TRAINING. PARENTS HAVE AN OPPORTUNITY TO INFLUENCE THE DECISION-MAKING PROCESS FOR PROGRAM OPERATION AS AN ELECTED MEMBER OF THE POLICY COUNCIL.HEALTH SERVICES FOR CHILDREN INCLUDE DENTAL, VISION, SPEECH, AND HEARING. NUTRITIONAL NEEDS ARE MET BY PROVIDING A NUTRITIOUS BREAKFAST AND LUNCH DAILY. MENTAL WELLNESS SUPPORT FOR CHILDREN AND FAMILIES IS OFFERED ON-SITE. CHILDREN WITH SPECIAL NEEDS ARE IDENTIFIED AND REFERRALS TO SUPPORTING AGENCIES ENSURE FOLLOW-UP AND SUPPORT SERVICES. TEN PERCENT OF THE PROGRAM'S ENROLLMENT IS CHILDREN WITH A DIAGNOSED DISABILITY. THROUGH THE FAMILY PARTNERSHIP COMPONENT, FAMILIES ARE ENCOURAGED TO DEVELOP FAMILY GOALS THAT WOULD MOVE THEM TOWARD SELF-SUFFICIENCY THROUGH JOB TRAINING AND EDUCATION.Expenses $10,257,756 · grants $2,979 · revenue $504,198
- THE SAFE RELATIONSHIPS DIVISION OFFERS A COMPREHENSIVE ARRAY OF SERVICES, INCLUDING COURT ADVOCACY FOR VICTIMS OF DOMESTIC VIOLENCE OR SEXUAL ASSAULT, A DOMESTIC VIOLENCE SHELTER THAT PROVIDES EMERGENCY SHELTER, CRISIS INTERVENTION, INDIVIDUAL AND FAMILY COUNSELING, AND VARIOUS GROUP INTERVENTIONS FOR VICTIMS. COLLABORATIVE APPROACHES SUCH AS SAFE ON SEVEN HAVE INCREASED THE IMPACT OF THIS DIVISION.FSI ALSO OFFERS TWO CRISIS HOTLINES, ONE FOR DOMESTIC VIOLENCE AND ONE FOR SEXUAL ASSAULT. A LARGE PART OF THIS SERVICE FOCUSES ON RAISING AWARENESS ABOUT DOMESTIC VIOLENCE AND SEXUAL ASSAULT, FACILITATED BY COMMUNITY EDUCATION AND COLLABORATIONS WITH OTHER AREA AGENCIES. ONE COLLABORATION INITIATED BY FSI IS THE DOMESTIC VIOLENCE COMMUNITY COUNCIL (DVCC), WHICH BRINGS TOGETHER REPRESENTATIVES FROM ALL AGENCIES SERVING THE DOMESTIC VIOLENCE POPULATION IN FORSYTH COUNTY. THE DVCC HAS BEEN SUCCESSFUL IN STREAMLINING SERVICES AND COORDINATING COMMUNITY-WIDE EFFORTS.FSI ALSO WORKS IN COORDINATION WITH THE POLICE DEPARTMENT AND LOCAL COLLEGES AND UNIVERSITIES TO PROVIDE DOMESTIC VIOLENCE AND SEXUAL ASSAULT EDUCATION WITHIN COLLEGES AND UNIVERSITIES. SPECIALIZED SERVICES ALSO INCLUDE A FORENSIC INTERVIEWING FACILITY FOR CHILDREN WHO HAVE BEEN EXPOSED TO OR ARE VICTIMS OF VIOLENCE. THIS FACILITY, THE CHILDREN'S ADVOCACY CENTER, IS HOUSED IN THE DOMESTIC VIOLENCE SHELTER AND IS ACCREDITED BY THE NATIONAL CHILDREN'S ALLIANCE.SAFE RELATIONSHIP SERVICES RECEIVE SUBSTANTIAL SUPPORT FROM GOVERNMENTAL FUNDING AS WELL AS UNITED WAY, FOUNDATIONS, FEES, AND CONTRIBUTIONS. SERVICES INCLUDE: CRIME VICTIMS' SERVICES; DOMESTIC VIOLENCE AND SEXUAL ASSAULT COURT ADVOCACY; DOMESTIC VIOLENCE AND SEXUAL ASSAULT CRISIS RESPONSE; DOMESTIC VIOLENCE SHELTER; COMMUNITY COLLABORATIONS INCLUDING DOMESTIC VIOLENCE COMMUNITY COUNCIL (DVCC); SEXUAL ASSAULT RESPONSE TEAM (SART); AND CHILD ADVOCACY CENTER MULTI-DISCIPLINARY TEAM (MDT).Expenses $2,200,542 · grants $37,529
- THE FAMILY SOLUTIONS CLUSTER OF SERVICES PROVIDES PROGRAMS THAT STRENGTHEN INDIVIDUALS AND FAMILIES' CAPACITY IN RELATIONSHIPS AND SOCIETY. COUNSELORS ARE ALL MASTER'S LEVEL, WITH MOST BEING LICENSED IN THEIR PROFESSION. ISSUES ADDRESSED INCLUDE MARITAL/COUPLE CONFLICTS, FAMILY STRESS/ADJUSTMENT, GRIEF COUNSELING, PARENTING NEEDS, CHILD ADJUSTMENT PROBLEMS, WORK/FAMILY CONFLICTS, EMOTIONAL WELLNESS, AND FINANCIAL LITERACY. THE STAFF IS MULTI-TALENTED, WITH EXPERTISE IN THE AREAS OF CHILDREN, TRAUMA, FAMILY SYSTEMS, AND/OR ADULT DEVELOPMENT. FEES ARE BASED ON AN INCOME-BASED SCALE. FSI ALSO OFFERS EMPLOYEE ASSISTANCE COUNSELING.THE STRENGTHENING FAMILIES PROGRAM FOR HIGH-RISK STUDENTS IS AN EVIDENCE-BASED PROGRAM FOR 10 TO 14-YEAR-OLDS DESIGNED TO IMPROVE PARENTS' RELATIONSHIPS WITH THEIR CHILDREN. SCHOOL-BASED COUNSELING SERVES STUDENTS ATTENDING PARKLAND HIGH SCHOOL. THE ADOPTION AND PREGNANCY COUNSELING SERVICE PROVIDES COUNSELING AND SUPPORT SERVICES FOR WOMEN FACING AN UNPLANNED PREGNANCY, AS WELL AS OFFERING ADOPTION PLACEMENT/SERVICES FOR FAMILIES AND INDIVIDUALS.THE ADOPTION SERVICE INCLUDES INDIVIDUAL CONSULTATIONS TO HELP FAMILIES SELECT THE TYPE OF ADOPTION SITUATION THAT IS MOST APPROPRIATE FOR THEM, PRE-PLACEMENT ASSESSMENTS (HOME STUDIES), LIFELONG SUPPORTIVE SERVICES FOR ALL PARTICIPANTS IN AN ADOPTION, AND RECRUITMENT OF FAMILIES FOR CHILDREN WITH SPECIAL NEEDS. THE AGENCY IS A MEMBER OF THE COALITION OF LICENSED PRIVATE ADOPTION AGENCIES (COPLAA).THE FAMILY SOLUTIONS CLUSTER OF SERVICES PROVIDES SERVICES FOR THE ENTIRE FAMILY AND HAS SUPPORT FROM UNITED WAY, FEES, FOUNDATIONS, AND GOVERNMENT GRANTS. SERVICES LIST: FAMILY, CHILD, INDIVIDUAL, AND COUPLES COUNSELING; STRENGTHENING FAMILIES; WAYS TO WORK; ADOPTION SERVICES; PREGNANCY COUNSELING; AND POST-ADOPTION SERVICES.Expenses $1,258,654 · revenue $317,507
What it must file and when
IRS records say it files Form 990 or 990-EZ. Based on its last return; a smaller organization may file the 990-N. Its accounting year ends in June, so each return is due on the 15th day of the 5th month after that.
| Tax year | Year ended | Due | IRS public records |
|---|---|---|---|
| 2025 | June 30, 2026 | November 16, 2026 | Not due yet |
| 2024 | June 30, 2025 | November 17, 2025 | 990 on file |
| 2023 | June 30, 2024 | November 15, 2024 | 990 on file |
IRS record
- EIN
- 56-0689235
- Tax-exempt status
- 501(c)(3): Charitable, religious, educational or scientific organization
- Foundation status
- Publicly supported organization (170(b)(1)(A)(vi))
- Donations deductible (Pub 78)
- Public charity, 50% deduction limit
- Exempt since
- 1962
- Accounting year ends
- June
- Files
- Form 990 or 990-EZ
- Category (NTEE)
- Human services (P200)
- Assets (IRS master file)
- $12,614,029
- Income (IRS master file)
- $15,191,080
Filing history
| Form | Year ended | Revenue | Expenses | Assets | Return |
|---|---|---|---|---|---|
| 990 | June 2025 | $12,992,586 | $15,930,731 | $12,614,029 | IRS |
| 990 | June 2024 | $12,861,373 | $12,908,379 | $15,441,717 | IRS |
| 990 | June 2023 | $12,153,365 | $11,645,241 | $14,499,750 | XML |
| 990 | June 2022 | $11,597,256 | $11,605,448 | $13,053,740 | IRS |
| 990 | June 2021 | – | – | – | IRS |
| 990 | June 2020 | – | – | – | IRS |
990-N: the IRS bulk file holds only the latest e-Postcard per organization; earlier years come from archived copies of that file since 2020 and can have gaps (the IRS e-Postcard search lists every one). 990, 990-EZ, 990-PF, 990-T: every e-filed return in the IRS e-file index since 2019; XML for the latest three processing years, amounts from the IRS Statistics of Income extracts before that. PDF copies and determination letters at the IRS (search EIN 56-0689235).
Questions about FAMILY SERVICES INC
- What is the EIN of FAMILY SERVICES INC?
- The employer identification number (EIN) of FAMILY SERVICES INC is 56-0689235.
- Is FAMILY SERVICES INC tax-exempt?
- Yes. The IRS lists it as tax-exempt under section 501(c)(3) since 1962.
- Are donations to FAMILY SERVICES INC tax-deductible?
- Yes. It is listed in IRS Publication 78 (Public charity, 50% deduction limit).
- Which annual return does FAMILY SERVICES INC file?
- Form 990 or 990-EZ. Based on its last return; a smaller organization may file the 990-N.
- When is the next return of FAMILY SERVICES INC due?
- The return for tax year 2025 (the year ending June 30, 2026) is due November 16, 2026. Form 8868 extends it by six months; the 990-N cannot be extended.
- When did FAMILY SERVICES INC last file with the IRS?
- The latest return in the IRS public files is the 990 for the year ended June 2025.
- Who is the principal officer of FAMILY SERVICES INC?
- The 990 for the year ended June 30, 2025 names SHEILA MCCLELLAND.
- Who are the officers and directors of FAMILY SERVICES INC?
- The 990 for the year ended June 30, 2025 lists 22 people; 5 received compensation from the organization, the highest $188,753 (TRACI ANN ROSS, FORMER PRESIDENT & CEO).
- How much revenue does FAMILY SERVICES INC have?
- On its 990 for the year ended June 30, 2025 it reported revenue of $12,992,586, expenses of $15,930,731 and total assets of $12,614,029 at year end.
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