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Emails we send about your return

Reviewed

Filing emails come from [email protected] and go to your account’s email address. Replies reach a person at [email protected].

| When | Subject | |---|---| | We sent the return | Sent to the IRS: your [year] Form [form] | | The IRS accepted | Accepted by the IRS: [year] Form [form] for [organization] | | The IRS accepted an extension | Extension accepted by the IRS: … | | The IRS rejected | Action needed: the IRS rejected your [year] Form [form] | | Rejected and not fixed yet (day 5 and day 8) | [N] days left to fix … | | California FTB accepted | California FTB accepted your [year] Form 199 | | California FTB rejected | Action needed: California FTB rejected … |

Account emails:

  • Your 990.tax confirmation code: the 6-digit code before you first sign or pay
  • Reset your 990.tax password: the password reset link

Your payment receipt is in your account; see Receipts.

990.tax will never ask for your password or card number by email.

Questions

I did not get the acceptance email.

Check spam or junk, and add [email protected] to your contacts. The status in your account is always up to date even if an email is missed.

Can the emails go to someone else in the organization?

They go to the account’s email address. Forward them, or email [email protected] to change the account’s address.

Still need help?

Email [email protected] with your organization’s name, its EIN and the tax year. A person answers every message.