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Nonprofit · EIN 86-1000271

QUALITY CONNECTIONS INCORPORATED

Tax-exempt · FLAGSTAFF, AZ 86004

Financials

$7.9M$8.1M2023$8M$8M2024
Revenue Expenses · by fiscal year end
Financials of QUALITY CONNECTIONS INCORPORATED by year, from its e-filed returns
Year endedFormRevenueExpensesNet incomeTotal assetsLiabilitiesNet assets
December 31, 2024990$8,016,228$8,023,109-$6,881$4,294,054$3,472,452$821,602
December 31, 2023990$7,855,394$8,128,620-$273,226$3,838,283$3,055,794$782,489
Financial details: 990 for the year ended December 31, 2024

Revenue

Contributions, gifts and grants
$414,771
Program service revenue
$7,577,814
Investment income
$23,643
Net gain from sales of assets
$3,633
Other revenue
$0

Expenses

Grants and similar amounts paid
$0
Compensation of officers, directors and key employees
$196,570
Other salaries and wages
$4,554,112
Salaries, compensation and benefits (total)
$5,329,483
Professional fundraising fees
$0
Occupancy
$650,018
Depreciation
$51,269
Program services (functional)
$7,449,681
Management and general (functional)
$486,189
Fundraising (functional)
$87,239

Balance sheet and other

Total assets, start of year
$3,838,283
Total assets, end of year
$4,294,054
Total liabilities, end of year
$3,472,452
Net assets, end of year
$821,602
Land, buildings and equipment
$1,291,669
Publicly traded securities
$596,808
Net assets without donor restrictions
$747,253
Net assets with donor restrictions
$74,349
Gross receipts
$8,016,645
Employees
265
Volunteers
2
Year formed
1999
State of legal domicile
AZ

From the e-filed returns the IRS publishes as XML (latest three processing years; amended returns replace the original). PDF copies at the IRS.

Officers, directors and key employees

As listed on the 990 for the year ended December 31, 2024, highest compensation first.

NameTitleHours / weekCompensationOther / benefits
JAMES CARPENTERCFO
Officer
40$109,424$14,701
ARMANDO BERNASCONIPresident & CEO
Officer
40$65,525$6,920
CANDACE OWENSDirector
Trustee or director
1$0$0
GRETCHEN POVLSENTreasurer
Trustee or director, Officer
1$0$0
AL WHITEChairman
Trustee or director, Officer
1$0$0
JOHN HEICKDirector
Trustee or director
1$0$0
GARY PEARLMUTTERDirector
Trustee or director
1$0$0
REGINA SALASDirector
Trustee or director
1$0$0
HEATHER DALMOLINDirector
Trustee or director
1$0$0
990 for the year ended December 31, 2023: 9 people
NameTitleHours / weekCompensation
JAMES CARPENTERCFO
Officer
40$100,054
ARMANDO BERNASCONIPresident & CEO
Officer
40$68,045
CANDACE OWENSDirector
Trustee or director
1$0
GRETCHEN POVLSENTreasurer
Trustee or director
1$0
AL WHITEChairman
Trustee or director
1$0
JOHN HEICKDirector
Trustee or director
1$0
GARY PEARLMUTTERDirector
Trustee or director
1$0
REGINA SALASDirector
Trustee or director
1$0
HEATHER DALMOLINDirector
Trustee or director
1$0

Address and contacts

Address (IRS master file)
3012 E ROUTE 66, FLAGSTAFF, AZ 86004-3936
In care of
% MELISSA SETREN
Principal officer (990 for 2024)
JAMES CARPENTER, 3012 E Route 66, Flagstaff, AZ 860043936
Signed the 990
JAMES CARPENTER, CFO
Phone
(928) 773-8787
Return prepared by
NORDSTROM & ASSOCIATES PC

Mission

Our mission is to provide quality support and employment services to individuals with disabilities and disadvantages in order to increase both their independence and their participation in our community.

990 for the year ended December 31, 2024

Program accomplishments

  • QUALITY CONNECTIONS INC (QC) PROVIDES A VARIETY OF SERVICES TO ASSIST DISABLED INDIVIDUALS IN OUR COMMUNITY. OUR PROGRAMS INCLUDE EMPLOYMENT SERVICES, DAY PROGRAMS, AND RESIDENTIAL PROGRAMS.Our Employment Services Department provides employment opportunities and support services to persons with disabilities and disadvantages. QC assists our clients in obtaining and maintaining employment, as well as providing on-the-job support. Additionally we teach marketable skills enabling our clients to obtain gainful employment in the community.QC's philosophy is to provide superior services to individuals based on their needs and abilities. We use the highest qualified staff, appropriate services, and community inclusion in order to overcome barriers to employment. Our clients benefit in the following ways:- Individuals referred are interviewed and evaluated- Resume, application, and interviewing techniques are provided- Assistance in learning appropriate work skills and characteristics is provided if appropriate- QC performs an individualized job search targeting employment settings that match the prospective employee's strengths and abilities- Follow-Up support services are provided to ensure success on the jobOur Practical Life Skills program has strategies and resources to ensure effective learning through hands-on sensorial activities and lessons. Our mission for adults with developmental disadvantages is for them to be safe and healthy, and to have a sense of belonging. Our clients have a full range of opportunities to learn and be successful by engaging in real life skills. Our trained instructors invite and guide individuals to be independent in a learning environment. Our program is welcoming and creative.The goal of Quality Connections' Residential Programs is to increase the growing opportunities for people with disabilities allowing them to both contribute and to develop their unique capacities. QC's focus is on enhancing the experiences of our clients which offers them the opportunity to both make contributions, and to be recognized and valued in our community.Individualized plans are developed to assist our residents in refining their living skills in order to increase personal and social independence.Quality Connections' Residential Programs offer 2 levels of services:- QC's Group Homes are licensed and monitored by the State of Arizona. They offer a variety of social and community-based activities for our residential clients.- QC's Independent Living settings are offered to appropriate individuals who may require assistance in maintaining and refining independence in their own homes.Quality Connections new program Evergreen Preschool Academy:- Started in March of 2022. They offer 3 different childcare options, Nursery, Young Toddler and Preschool. They also offer before and afterschool care. - The mission is to teach our Preschoolers, of all abilities, to have a love of learning through a child-centered, developmentally appropriate program and to explore play through a positive environment that provides skill development in all areas of the childs development: physical, social, emotional, cognitive and communication. We will follow the 7 Principles of the Montessori Method, Play is Work, Prepared Environment, Observation, Freedom within Limits, Respect, Hands-On Learning, and Independence. We will teach positive emotional development through conscious discipline where children will grow their social and emotional intelligence through self-control and self-regulation.- The goal at Evergreen Academy is to be Flagstaffs leading preschool. Our program gives children ages 6-weeks through 12-years enriching opportunities to develop the whole child. We focus on learning through child-directed play, experiences and curriculum time. We believe a balance of play and preschool enhances growth and development in all areas: physically, socially, emotionally, creatively, and intellectually. This is achieved in a safe and loving environment with teachers who are dedicated to enriching childrens lives. We will partner with families providing emotional, social, and academic support, encouraging students to go further than they thought possible. - The mission and goal of Evergreen Preschool Academy are in line with the program service accomplishment goals of Quality Connections.In 2023, we supported 309 individuals across all programs. We provided transportation of 382,144 milesIn our employment program, we trained 130 individuals with disabilities or other barriers to employment. We employed 18 such individuals, and placed another 10 in community employment, and supported an additional 20 workers on the job with other employers.In our group homes, we supported 16 people in 6 homes.Our in-home services provided supports to an additional 36 families in their own home.Our Day program provided supports to 53 students, including 27 on work pathways.The organization had 1 performance with NAUs marching band.The organization recycled about 30,000 pounds of electronic waste and won Flagstaff Green Business Award.
    Expenses $7,449,681 · revenue $7,992,585

What it must file and when

IRS records say it files Form 990 or 990-EZ. Based on its last return; a smaller organization may file the 990-N. Its accounting year ends in December, so each return is due on the 15th day of the 5th month after that.

Tax yearYear endedDueIRS public records
2025December 31, 2025May 15, 2026Not on file
2024December 31, 2024May 15, 2025990 on file
2023December 31, 2023May 15, 2024990 on file

IRS record

EIN
86-1000271
Tax-exempt status
501(c)(3): Charitable, religious, educational or scientific organization
Foundation status
Publicly supported organization (170(b)(1)(A)(vi))
Donations deductible (Pub 78)
Public charity, 50% deduction limit
Exempt since
2001
Accounting year ends
December
Files
Form 990 or 990-EZ
Category (NTEE)
Human services (P80)
Assets (IRS master file)
$4,294,054
Income (IRS master file)
$8,016,645

Filing history

FormYear endedRevenueExpensesAssetsReturn
990December 2024$8,016,228$8,023,109$4,294,054XML
990December 2023$7,855,394$8,128,620$3,838,283XML
990December 2022$6,499,611$6,838,377$4,124,334IRS
990December 2021–––IRS
990December 2020–––IRS
990December 2019–––IRS
990December 2018–––IRS

990-N: the IRS bulk file holds only the latest e-Postcard per organization; earlier years come from archived copies of that file since 2020 and can have gaps (the IRS e-Postcard search lists every one). 990, 990-EZ, 990-PF, 990-T: every e-filed return in the IRS e-file index since 2019; XML for the latest three processing years, amounts from the IRS Statistics of Income extracts before that. PDF copies and determination letters at the IRS (search EIN 86-1000271).

Questions about QUALITY CONNECTIONS INCORPORATED

What is the EIN of QUALITY CONNECTIONS INCORPORATED?
The employer identification number (EIN) of QUALITY CONNECTIONS INCORPORATED is 86-1000271.
Is QUALITY CONNECTIONS INCORPORATED tax-exempt?
Yes. The IRS lists it as tax-exempt under section 501(c)(3) since 2001.
Are donations to QUALITY CONNECTIONS INCORPORATED tax-deductible?
Yes. It is listed in IRS Publication 78 (Public charity, 50% deduction limit).
Which annual return does QUALITY CONNECTIONS INCORPORATED file?
Form 990 or 990-EZ. Based on its last return; a smaller organization may file the 990-N.
When is the next return of QUALITY CONNECTIONS INCORPORATED due?
The return for tax year 2025 (the year ending December 31, 2025) is due May 15, 2026. Form 8868 extends it by six months; the 990-N cannot be extended.
When did QUALITY CONNECTIONS INCORPORATED last file with the IRS?
The latest return in the IRS public files is the 990 for the year ended December 2024.
Who is the principal officer of QUALITY CONNECTIONS INCORPORATED?
The 990 for the year ended December 31, 2024 names JAMES CARPENTER.
Who are the officers and directors of QUALITY CONNECTIONS INCORPORATED?
The 990 for the year ended December 31, 2024 lists 9 people; 2 received compensation from the organization, the highest $109,424 (JAMES CARPENTER, CFO).
How much revenue does QUALITY CONNECTIONS INCORPORATED have?
On its 990 for the year ended December 31, 2024 it reported revenue of $8,016,228, expenses of $8,023,109 and total assets of $4,294,054 at year end.

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