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Nonprofit · EIN 86-0104415

GOODWILL OF CENTRAL AND NORTHERN ARIZONA

Tax-exempt · PHOENIX, AZ 85021

Financials

$300.8M$298.5M2023$345.7M$348.1M2024$351.9M$352M2025
Revenue Expenses · by fiscal year end
Financials of GOODWILL OF CENTRAL AND NORTHERN ARIZONA by year, from its e-filed returns
Year endedFormRevenueExpensesNet incomeTotal assetsLiabilitiesNet assets
January 3, 2026990$351,927,904$351,964,603-$36,699$391,179,588$332,933,673$58,245,915
December 28, 2024990$345,703,014$348,059,853-$2,356,839$411,838,886$354,999,886$56,839,000
December 30, 2023990$300,832,355$298,468,631$2,363,724$360,919,222$301,508,439$59,410,783
Financial details: 990 for the year ended January 3, 2026

Revenue

Contributions, gifts and grants
$4,821,852
Program service revenue
$344,369,904
Investment income
$668,110
Net rental income
$1,709,758
Net gain from sales of assets
-$1,358,725
Other revenue
$2,068,038

Expenses

Grants and similar amounts paid
$456,675
Compensation of officers, directors and key employees
$3,986,577
Other salaries and wages
$162,489,695
Salaries, compensation and benefits (total)
$189,570,145
Professional fundraising fees
$0
Legal fees
$1,094,143
Accounting fees
$174,410
Occupancy
$74,608,203
Travel
$809,162
Depreciation
$8,954,806
Program services (functional)
$284,392,439
Management and general (functional)
$67,572,164

Balance sheet and other

Total assets, start of year
$411,838,886
Total assets, end of year
$391,179,588
Total liabilities, end of year
$332,933,673
Net assets, end of year
$58,245,915
Land, buildings and equipment
$64,746,649
Publicly traded securities
$30,485,352
Net assets without donor restrictions
$57,890,463
Net assets with donor restrictions
$355,452
Gross unrelated business income
$103,079
Gross receipts
$384,478,279
Employees
12,423
Volunteers
0
Year formed
1947
State of legal domicile
AZ

From the e-filed returns the IRS publishes as XML (latest three processing years; amended returns replace the original). PDF copies at the IRS.

Officers, directors and key employees

As listed on the 990 for the year ended January 3, 2026, highest compensation first.

NameTitleHours / weekCompensationOther / benefits
TIMOTHY O'NEALPRESIDENT AND CHIEF EXECUTIVE OFFICER
Trustee or director, Officer
20$762,002$52,838
SUSAN BARNESINTERIM CFO (THROUGH 1/6/2025) EVP, STRATEGIC FINANCING
Officer
40$539,011$27,124
WILLIAM ROGERSSTRATEGIC BUSINESS CONSULTANT
Highest-paid employee
0$502,751$59,122
MONA STONECHIEF LEGAL OFFICER (THROUGH 12/9/2025)
Officer
30$488,091$50,702
ADAM LEWISCHIEF RETAIL OFFICER
Key employee
30$495,593$40,848
SHARA HIGHTVP, RETAIL OPERATIONS
Highest-paid employee
30$289,414$40,720
PHILLIP SCHONOURSVP, EXECUTIVE DEVELOPMENT
Highest-paid employee
40$271,012$52,322
JULIA KARLCHIEF FINANCIAL OFFICER (AS OF 1/6/2025)
Officer
30$279,535$39,394
BETH FORSBERGSVP, CHIEF SUSTAINABILITY OFFICER
Key employee
20$266,304$52,179
CINDY WOODWARDSVP & CHIEF HR OFFICER
Key employee
30$283,774$25,790
MICHAEL WARDVP, ASSET PROTECTION GANIZATIONAL RISK
Highest-paid employee
30$223,523$59,554
KATRINA THURMANSVP & CHIEF MISSION AND EDUCATION OFFICER
Key employee
40$230,640$44,002
ANGELA PALOMAREZVP, FINANCE
Highest-paid employee
30$237,438$34,222
FABIAN ZAZUETABOARD MEMBER
Trustee or director
1$63,750$0
NICHOLAS ROBBINSBOARD MEMBER
Trustee or director
1$63,750$0
7 more people on this return
NameTitleHours / weekCompensation
SENTARI MINORBOARD MEMBER
Trustee or director
1$63,750
TIMOTHY LASOTACHAIR (AS OF 1/10/2025) & SECRETARY
Trustee or director, Officer
1$57,500
DONALD NUNNARIBOARD MEMBER (AS OF 1/1/2025)
Trustee or director
1$48,750
IAN RODGERSTREASURER (THROUGH 3/27/2025)
Trustee or director, Officer
1$35,000
CAROL PERRYVICE-CHAIR (THROUGH 3/27/2025)
Trustee or director, Officer
1$20,000
WILLIAM FISCHBACH IIICHAIR (THROUGH 1/10/2025)
Trustee or director, Officer
1$20,000
JAMIE HENRIODBOARD MEMBER (AS OF 12/12/2025)
Trustee or director
1$11,250
990 for the year ended December 28, 2024: 18 people
NameTitleHours / weekCompensationFrom related orgsOther / benefits
William RogersPresident and Chief Executive Officer
Highest-paid employee
40$149,330$780,996$30,617
Timothy O'NealPresident and Chief Executive Officer
Trustee or director, Officer
20$801,376$0$42,228
Narendra JagroopChief Financial and Administrative Officer
Highest-paid employee
40$0$521,097$8,026
Jackie HalleenBusiness Consultant
Highest-paid employee
40$484,395$0$36,392
Adam LewisChief Retail Officer
Key employee
20$439,769$0$33,151
Mona StoneChief Legal Officer and Chief Administrative Officer
Officer
20$435,991$0$33,340
Robert GhisolfoSVP, Chief Mission Officer (through 10/24)
Key employee
40$419,227$0$31,749
Susan BarnesEVP, Strategic Finance
Officer
20$397,380$0$22,231
Cindy WoodwardSVP & Chief HR Officer
Key employee
20$289,546$0$22,259
Valeria CulliverChief Operations Officer
Highest-paid employee
40$0$297,581$8,129
Michael WardVP, Asset Protection ganizational Risk
Highest-paid employee
20$258,139$0$46,934
Timothy La SotaSecretary
Trustee or director, Officer
1$60,000$0$0
Carol PerryVice-Chair
Trustee or director, Officer
1$45,000$0$0
Ian RodgersTreasurer
Trustee or director, Officer
1$45,000$0$0
William M FischbachChair
Trustee or director, Officer
1$45,000$0$0
Fabian ZazuetaBoard Member
Trustee or director
1$45,000$0$0
Nicholas RobbinsBoard Member
Trustee or director
1$45,000$0$0
Sentari MinorBoard Member
Trustee or director
1$45,000$0$0
990 for the year ended December 30, 2023: 22 people
NameTitleHours / weekCompensationOther / benefits
TIMOTHY O'NEALCEO
Trustee or director, Officer
40$788,714$46,295
JACKIE HALLEENPRESIDENT
Officer
40$548,648$59,674
SUSAN BARNESEVP & CFO
Officer
40$395,680$57,429
SPENCER RAYSVP CHIEF ADMIN OFFICER
Former
0$443,920$0
MONA STONEEVP GENERAL COUNSEL & CCO
Officer
40$371,481$67,483
ADAM LEWISSVP CHIEF RETAIL OFFICER
Key employee
40$310,655$28,598
BELINDA BANGERSVP CHIEF ADMIN OFFICER
Key employee
40$302,579$13,865
PHILLIP SCHONOURSVP LEARNING & DEVELOPMENT
Highest-paid employee
40$240,554$56,027
AIMEE MCINTOSHVP, STRATEGY
Highest-paid employee
40$241,097$53,896
CINDY WOODWARDSVP CHIEF HR OFFICER
Key employee
40$262,947$27,168
JONAH ANSELLSVP OF BRAND STRATEGY
Highest-paid employee
40$257,981$21,427
ROBERT GHISOLFOSVP CHIEF MISSION OFFICER
Key employee
40$240,727$22,602
HOLLY SCHOREXECUTIVE DIRECTOR-MARYLAND OPERATIONS
Highest-paid employee
40$229,790$18,589
MICHAEL WARDVP, ASSET PROTECTION GANIZATIONAL RISK
Highest-paid employee
40$221,557$23,967
CAROL PERRYVICE CHAIR
Trustee or director, Officer
1$65,000$0
IAN RODGERSTREASURER
Trustee or director, Officer
1$65,000$0
WILLIAM FISCHBACHCHAIRMAN
Trustee or director, Officer
1$65,000$0
DONALD NUNNARIDIRECTOR
Trustee or director
1$60,000$0
FABIAN ZAZUETADIRECTOR
Trustee or director
1$60,000$0
NICHOLAS ROBBINSDIRECTOR
Trustee or director
1$60,000$0
SENTARI MINORDIRECTOR
Trustee or director
1$60,000$0
TIMOTHY LA SOTASECRETARY
Trustee or director, Officer
1$17,500$0

Address and contacts

Address (IRS master file)
2626 W BERYL AVE, PHOENIX, AZ 85021-1668
In care of
% TIMOTHY O NEAL
Principal officer (990 for 2025)
TIMOTHY O NEAL, 2626 WEST BERYL AVENUE, PHOENIX, AZ 85021
Signed the 990
SUSAN BARNES, SVP & CFO
Phone
(602) 535-4000
Return prepared by
ERNST & YOUNG US LLP

Mission

SEE SCHEDULE O. GOODWILL OF CENTRAL AND NORTHERN ARIZONA (GCNA) IS COMMITTED TO OUR VISION OF ENDING POVERTY THROUGH THE POWER OF WORK. GOODWILL TAKES A HOLISTIC APPROACH TO EMPLOYMENT BY PROVIDING JOB SEEKERS THE TOOLS AND RESOURCES TO FEEL CONFIDENT, PURPOSE DRIVEN, AND SUCCESSFUL. GOODWILL EMPOWERS INDIVIDUALS, STRENGTHENS FAMILIES, AND BUILDS STRONGER COMMUNITIES. DONATING OR SHOPPING AT GOODWILL SUPPORTS CAREER DEVELOPMENT, TRAINING AND EDUCATION RESOURCES. GOODWILL DIVERTS MILLIONS OF POUNDS OF MATERIAL FROM ARIZONA LANDFILLS, GIVING THEM SECOND LIFE THROUGH REUSE OR RECYCLING.

990 for the year ended January 3, 2026

Program accomplishments

  • GOODWILL OF CENTRAL AND NORTHERN ARIZONA'S MISSION IS EMPOWERING INDIVIDUALS, STRENGTHENING FAMILIES AND BUILDING STRONGER COMMUNITIES, AND OUR VISION FOR THE FUTURE IS: ENDING POVERTY THROUGH THE POWER OF WORK. GOODWILL PROVIDES CAREER DEVELOPMENT, TRAINING, AND EDUCATION RESOURCES AT NO COST. THIS MISSION IS ACCOMPLISHED THANKS TO THE GOODWILL OF THE LOCAL COMMUNITY. REVENUE GENERATED FROM THE SALES OF DONATED ITEMS HELPS SUPPORT GOODWILL'S MISSION. GOODWILL'S EFFORTS DIVERT MORE THAN 200 MILLION POUNDS OF MATERIALS FROM GOING DIRECTLY TO LANDFILLS EVERY YEAR. THE MATERIAL AND CASH DONATIONS FROM THE COMMUNITY MAKE IT POSSIBLE FOR GOODWILL TO PROVIDE A HAND-UP FOR ANYONE SEEKING EMPLOYMENT TO SUPPORT THEMSELVES AND THEIR FAMILY.
    Expenses $280,597,631 · grants $406,675 · revenue $344,306,825
  • GOODWILL'S MISSION SERVICES IS COMMITTED TO OUR VISION OF ENDING POVERTY THROUGH THE POWER OF WORK. SERVICES PROVIDED INCLUDE CAREER DEVELOPMENT, TRAINING, AND EDUCATION RESOURCES. THESE INCLUDE GOODWILL'S ADULT-ONLY HIGH-SCHOOL, THE EXCEL CENTER, AS WELL AS DEDICATED VETERAN SERVICES CENTERS AND ONLINE CAREER SERVICES RESOURCES. WE EMPOWER INDIVIDUALS, STRENGTHEN FAMILIES, AND BUILD STRONGER COMMUNITIES.
    Expenses $3,794,808 · grants $50,000 · revenue $318,280

What it must file and when

IRS records say it files Form 990 or 990-EZ. Based on its last return; a smaller organization may file the 990-N. Its accounting year ends in December, so each return is due on the 15th day of the 5th month after that.

Tax yearYear endedDueIRS public records
2025December 31, 2025May 15, 2026Check at the IRS
2024December 31, 2024May 15, 2025990 on file
2023December 31, 2023May 15, 2024990 on file

IRS record

EIN
86-0104415
Tax-exempt status
501(c)(3): Charitable, religious, educational or scientific organization
Foundation status
Publicly supported organization (170(b)(1)(A)(vi))
Donations deductible (Pub 78)
Public charity, 50% deduction limit
Exempt since
1948
Accounting year ends
December
Files
Form 990 or 990-EZ
Assets (IRS master file)
$391,179,588
Income (IRS master file)
$384,478,279

Filing history

FormYear endedRevenueExpensesAssetsReturn
990January 2026$351,927,904$351,964,603$391,179,588XML
990-TJanuary 2026–––IRS
990December 2024$345,703,014$348,059,853$411,838,886IRS
990-TDecember 2024–––IRS
990December 2023$300,832,355$298,468,631$360,919,222XML
990-TDecember 2023–––IRS
990December 2022$273,341,537$261,889,071$341,717,387IRS
990January 2022–––IRS
990January 2021–––IRS
990December 2019–––IRS

990-N: the IRS bulk file holds only the latest e-Postcard per organization; earlier years come from archived copies of that file since 2020 and can have gaps (the IRS e-Postcard search lists every one). 990, 990-EZ, 990-PF, 990-T: every e-filed return in the IRS e-file index since 2019; XML for the latest three processing years, amounts from the IRS Statistics of Income extracts before that. PDF copies and determination letters at the IRS (search EIN 86-0104415).

Questions about GOODWILL OF CENTRAL AND NORTHERN ARIZONA

What is the EIN of GOODWILL OF CENTRAL AND NORTHERN ARIZONA?
The employer identification number (EIN) of GOODWILL OF CENTRAL AND NORTHERN ARIZONA is 86-0104415.
Is GOODWILL OF CENTRAL AND NORTHERN ARIZONA tax-exempt?
Yes. The IRS lists it as tax-exempt under section 501(c)(3) since 1948.
Are donations to GOODWILL OF CENTRAL AND NORTHERN ARIZONA tax-deductible?
Yes. It is listed in IRS Publication 78 (Public charity, 50% deduction limit).
Which annual return does GOODWILL OF CENTRAL AND NORTHERN ARIZONA file?
Form 990 or 990-EZ. Based on its last return; a smaller organization may file the 990-N.
When is the next return of GOODWILL OF CENTRAL AND NORTHERN ARIZONA due?
The return for tax year 2026 (the year ending December 31, 2026) is due May 17, 2027. Form 8868 extends it by six months; the 990-N cannot be extended.
When did GOODWILL OF CENTRAL AND NORTHERN ARIZONA last file with the IRS?
The latest return in the IRS public files is the 990 for the year ended January 2026.
Who is the principal officer of GOODWILL OF CENTRAL AND NORTHERN ARIZONA?
The 990 for the year ended January 3, 2026 names TIMOTHY O NEAL.
Who are the officers and directors of GOODWILL OF CENTRAL AND NORTHERN ARIZONA?
The 990 for the year ended January 3, 2026 lists 22 people; 22 received compensation from the organization, the highest $762,002 (TIMOTHY O'NEAL, PRESIDENT AND CHIEF EXECUTIVE OFFICER).
How much revenue does GOODWILL OF CENTRAL AND NORTHERN ARIZONA have?
On its 990 for the year ended January 3, 2026 it reported revenue of $351,927,904, expenses of $351,964,603 and total assets of $391,179,588 at year end.

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