Nonprofit · EIN 83-0353888
ASSOCIATION OF GOVERNMENT CONTACT CENTER PROFESSIONALS
Tax-exempt · ROBERTSDALE, AL 36567
Financials
| Year ended | Form | Revenue | Expenses | Net income | Total assets | Liabilities | Net assets |
|---|---|---|---|---|---|---|---|
| December 31, 2024 | 990-EZ | $131,235 | $109,126 | $22,109 | $43,392 | – | $43,392 |
| December 31, 2023 | 990-EZ | $91,546 | $98,759 | -$7,213 | $21,281 | – | $21,281 |
Financial details: 990-EZ for the year ended December 31, 2024
Revenue
- Contributions, gifts and grants
- $14,410
- Program service revenue
- $116,766
- Investment income
- $59
Expenses
- Compensation of officers, directors and key employees
- $0
- Professional fees and payments to contractors
- $293
- Occupancy
- $94,758
- Other expenses
- $14,075
Balance sheet and other
- Total assets, start of year
- $21,283
- Total assets, end of year
- $43,392
- Total liabilities, end of year
- –
- Net assets, end of year
- $43,392
- Cash, savings and investments
- $43,392
- Gross receipts
- $131,235
From the e-filed returns the IRS publishes as XML (latest three processing years; amended returns replace the original). PDF copies at the IRS.
Officers, directors and key employees
As listed on the 990-EZ for the year ended December 31, 2024, highest compensation first.
| Name | Title | Hours / week | Compensation |
|---|---|---|---|
| MONICA CICHOWLAS | PRESIDENT | 0 | $0 |
| SUE PONTARELLI | EXECUTIVE VI | 0 | $0 |
| DEREK FRIZZELL | ASSISTANT TR | 0 | $0 |
| SHANNON SPIVEY | TREASURER | 0 | $0 |
| JENNY JAQUA | VICE CHAIR | 0 | $0 |
| STEPHANIE BROWN | SECRETARY | 0 | $0 |
| YVETTE HOPSON | SECRETARY | 0 | $0 |
| JODY DUNCAN | RECORDING SE | 0 | $0 |
990-EZ for the year ended December 31, 2023: 8 people
| Name | Title | Hours / week | Compensation |
|---|---|---|---|
| MONICA CICHOWLAS | PRESIDENT | 2 | $0 |
| SUE PONTARELLI | EXECUTIVE VI | 2 | $0 |
| DEREK FRIZZELL | ASSISTANT TR | 2 | $0 |
| SHANNON SPIVEY | TREASURER | 2 | $0 |
| JENNY JAQUA | VICE CHAIR | 2 | $0 |
| STEPHANIE BROWN | SECRETARY | 2 | $0 |
| YVETTE HOPSON | SECRETARY | 2 | $0 |
| JODY DUNCAN | RECORDING SE | 2 | $0 |
Address and contacts
- Address (IRS master file)
- 23100 MCAULIFFE DR, ROBERTSDALE, AL 36567-3189
- In care of
- % SHANNON L SPIVEY
- Signed the 990-EZ
- SHANNON SPIVEY, TREASURER
- Phone
- (251) 970-4014
- Return prepared by
- JOHNSON SLAUGHTER DRIVER & NORTHCUTT PA
Mission
AGCCP EXISTS TO EDUCATE AND SUPPORT OUR MEMBERS AND UPLIFT OUR PROFESSION BY SHARING KNOWLEDGE AND BUILDING RELATIONSHIPS, WE IMPROVE SERVICE DELIVERY, ENHANCE WORKPLACE QUALITY OF LIFE AND STRENGTHEN THE STANDARDS OF OUR INDUSTRY.
Program accomplishments
- PROVIDE VENUE FOR CUSTOMER CARE LEADERS CAN GROWN PROFESSIONALLY AND CONNECT WITH OTHERS IN THIS FIELD. PROVIDE EDUCATION ACTIVITY THROUGH CONFERENCES AND PROFESSIONAL DEVELOPMENT OPPORTUNITIES.
- PROVIDE VENUE FOR CUSTOMER CARE LEADERS CAN GROWN PROFESSIONALLY AND CONNECT WITH OTHERS IN THIS FIELD. PROVIDE EDUCATION ACTIVITY THROUGH CONFERENCES AND PROFESSIONAL DEVELOPMENT OPPORTUNITIES.
What it must file and when
IRS records say it files Form 990 or 990-EZ. Based on its last return; a smaller organization may file the 990-N. Its accounting year ends in December, so each return is due on the 15th day of the 5th month after that.
| Tax year | Year ended | Due | IRS public records |
|---|---|---|---|
| 2025 | December 31, 2025 | May 15, 2026 | Not on file |
| 2024 | December 31, 2024 | May 15, 2025 | 990-EZ on file |
| 2023 | December 31, 2023 | May 15, 2024 | 990-EZ on file |
IRS record
- EIN
- 83-0353888
- Tax-exempt status
- 501(c)(6): Business league or chamber of commerce
- Donations deductible
- No
- Exempt since
- 2025
- Accounting year ends
- December
- Files
- Form 990 or 990-EZ
- Category (NTEE)
- Public and societal benefit (W22)
- Assets (IRS master file)
- $43,392
- Income (IRS master file)
- $131,235
Filing history
| Form | Year ended | Revenue | Expenses | Assets | Return |
|---|---|---|---|---|---|
| 990-EZ | December 2024 | $131,235 | $109,126 | $43,392 | XML |
| 990-EZ | December 2023 | $91,546 | $98,759 | $21,281 | IRS |
990-N: the IRS bulk file holds only the latest e-Postcard per organization; earlier years come from archived copies of that file since 2020 and can have gaps (the IRS e-Postcard search lists every one). 990, 990-EZ, 990-PF, 990-T: every e-filed return in the IRS e-file index since 2019; XML for the latest three processing years, amounts from the IRS Statistics of Income extracts before that. PDF copies and determination letters at the IRS (search EIN 83-0353888).
Questions about ASSOCIATION OF GOVERNMENT CONTACT CENTER PROFESSIONALS
- What is the EIN of ASSOCIATION OF GOVERNMENT CONTACT CENTER PROFESSIONALS?
- The employer identification number (EIN) of ASSOCIATION OF GOVERNMENT CONTACT CENTER PROFESSIONALS is 83-0353888.
- Is ASSOCIATION OF GOVERNMENT CONTACT CENTER PROFESSIONALS tax-exempt?
- Yes. The IRS lists it as tax-exempt under section 501(c)(6) since 2025.
- Are donations to ASSOCIATION OF GOVERNMENT CONTACT CENTER PROFESSIONALS tax-deductible?
- No. The IRS master file says contributions to it are not deductible.
- Which annual return does ASSOCIATION OF GOVERNMENT CONTACT CENTER PROFESSIONALS file?
- Form 990 or 990-EZ. Based on its last return; a smaller organization may file the 990-N.
- When is the next return of ASSOCIATION OF GOVERNMENT CONTACT CENTER PROFESSIONALS due?
- The return for tax year 2025 (the year ending December 31, 2025) is due May 15, 2026. Form 8868 extends it by six months; the 990-N cannot be extended.
- When did ASSOCIATION OF GOVERNMENT CONTACT CENTER PROFESSIONALS last file with the IRS?
- The latest return in the IRS public files is the 990-EZ for the year ended December 2024.
- Who are the officers and directors of ASSOCIATION OF GOVERNMENT CONTACT CENTER PROFESSIONALS?
- The 990-EZ for the year ended December 31, 2024 lists 8 people; 0 received compensation from the organization.
- How much revenue does ASSOCIATION OF GOVERNMENT CONTACT CENTER PROFESSIONALS have?
- On its 990-EZ for the year ended December 31, 2024 it reported revenue of $131,235, expenses of $109,126 and total assets of $43,392 at year end.
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All nonprofits in ROBERTSDALE · Alabama · Public and societal benefit