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Nonprofit · EIN 81-0379543

MISSOULA AREA AGENCY ON AGING

Also known as MISSOULA AGING SERVICES

Tax-exempt · MISSOULA, MT 59801

Financials

$7.3M$6.3M2023$6.9M$6.1M2024
Revenue Expenses · by fiscal year end
Financials of MISSOULA AREA AGENCY ON AGING by year, from its e-filed returns
Year endedFormRevenueExpensesNet incomeTotal assetsLiabilitiesNet assets
June 30, 2025990$6,852,215$6,117,343$734,872$9,623,224$574,044$9,049,180
June 30, 2024990$7,339,864$6,257,152$1,082,712$12,257,941$4,138,639$8,119,302
Financial details: 990 for the year ended June 30, 2025

Revenue

Contributions, gifts and grants
$5,463,518
of which government grants
$4,426,611
Program service revenue
$1,122,464
Investment income
$266,233
Net gain from sales of assets
$81,000
Other revenue
$0

Expenses

Grants and similar amounts paid
$727,719
Compensation of officers, directors and key employees
$280,423
Other salaries and wages
$2,439,374
Salaries, compensation and benefits (total)
$3,480,374
Professional fundraising fees
$0
Legal fees
$32,967
Accounting fees
$25,249
Occupancy
$71,962
Travel
$75,322
Depreciation
$77,019
Program services (functional)
$4,767,554
Management and general (functional)
$955,900
Fundraising (functional)
$393,889

Balance sheet and other

Total assets, start of year
$12,257,941
Total assets, end of year
$9,623,224
Total liabilities, end of year
$574,044
Net assets, end of year
$9,049,180
Land, buildings and equipment
$1,055,347
Publicly traded securities
$5,625,015
Net assets without donor restrictions
$7,060,533
Net assets with donor restrictions
$1,988,647
Gross receipts
$7,013,694
Employees
73
Volunteers
238
Year formed
1979
State of legal domicile
MT

From the e-filed returns the IRS publishes as XML (latest three processing years; amended returns replace the original). PDF copies at the IRS.

Officers, directors and key employees

As listed on the 990 for the year ended June 30, 2025, highest compensation first.

NameTitleHours / weekCompensationFrom related orgsOther / benefits
LISA SHEPPARDCHIEF EXECUTIVE OFFICER
Officer
40$139,181$0$14,458
GINNY HOLLANDCHIEF FINANCIAL OFFICER
Officer
40$109,312$0$17,471
JUANITA VEROMEMBER
Trustee or director
1$0$108,062$0
GAYLE HUDGINSCHAIR
Trustee or director, Officer
1$0$0$0
TOM WOZNIAKVICE CHAIR
Trustee or director, Officer
1$0$0$0
KIM MCKELVEYTREASURER
Trustee or director, Officer
1$0$0$0
JAMES MCKAYSECRETARY
Trustee or director, Officer
1$0$0$0
KRISTIN PAGE-NEIPAST CHAIR
Trustee or director
1$0$0$0
AMBER RODGERSMEMBER
Trustee or director
1$0$0$0
MISSY HAIDLEMEMBER
Trustee or director
1$0$0$0
DEB LAWTONMEMBER
Trustee or director
1$0$0$0
GREG OLIVERMEMBER
Trustee or director
1$0$0$0
ROBERTA SMITHMEMBER
Trustee or director
1$0$0$0
CYNTHIA RADEMACHERMEMBER
Trustee or director
1$0$0$0
STUART STRAHLMEMBER
Trustee or director
1$0$0$0
1 more people on this return
NameTitleHours / weekCompensation
KRISTEN JORDANMEMBER
Trustee or director
1$0
990 for the year ended June 30, 2024: 16 people
NameTitleHours / weekCompensationOther / benefits
LISA SHEPPARDCHIEF EXECUTIVE OFFICER
Officer
40$119,666$11,219
GINNY HOLLANDCHIEF FINANCIAL OFFICER
Officer
40$101,695$15,000
KRISTIN PAGE-NEICHAIR
Trustee or director, Officer
1$0$0
GAYLE HUDGINSVICE CHAIR
Trustee or director, Officer
1$0$0
TOM WOZNIAKTREASURER
Trustee or director, Officer
1$0$0
DEB LAWTONSECRETARY
Trustee or director, Officer
1$0$0
ROBERTA SMITHPAST CHAIR
Trustee or director
1$0$0
CARYN BOHENEKMEMBER
Trustee or director
1$0$0
MISSY HAIDLEMEMBER
Trustee or director
1$0$0
JOLYNN MCDERMOTTMEMBER
Trustee or director
1$0$0
JAMES MCKAYMEMBER
Trustee or director
1$0$0
KIM MCKELVEYMEMBER
Trustee or director
1$0$0
CYNTHIA RADEMACHERMEMBER
Trustee or director
1$0$0
JUANITA VEROMEMBER
Trustee or director
1$0$0
STUART STRAHLMEMBER
Trustee or director
1$0$0
KRISTEN JORDANMEMBER
Trustee or director
1$0$0

Address and contacts

Address (IRS master file)
337 STEPHENS AVE, MISSOULA, MT 59801-3816
Principal officer (990 for 2024)
LISA SHEPPARD, 337 STEPHENS AVENUE, MISSOULA, MT 59801
Signed the 990
LISA SHEPPARD, CEO
Phone
(406) 728-7682
Return prepared by
JUNKERMIERCLARKCAMPANELLASTEVENS PC

Mission

MISSOULA AGING SERVICES PROMOTES THE INDEPENDENCE, DIGNITY, AND HEALTH OF OLDER ADULTS AND THOSE THAT CARE FOR THEM THROUGH ADVOCACY, EDUCATION, SERVICES, AND VOLUNTEER OPPORTUNITIES.

990 for the year ended June 30, 2025

Program accomplishments

  • COMMUNITY PROGRAMS:MEALS ON WHEELS SERVES HOUSEBOUND OLDER ADULTS AND PEOPLE WITH DISABILITIES THROUGHOUT ALL OF MISSOULA COUNTY. LIQUID NUTRITION (ENSURE) IS PROVIDED AT COST. A TOTAL OF 103,560 HOME DELIVERED MEALS WERE PROVIDED TO 641 INDIVIDUALS IN FISCAL YEAR 2025, COMPARED TO 123,637 MEALS PROVIDED TO 691 INDIVIDUALS IN FISCAL YEAR 2024.CONGREGATE DINING PROGRAMS (ALSO KNOWN AS COMMUNITY LUNCH PROGRAMS) PROVIDE OLDER ADULTS THE OPPORTUNITY TO SHARE WEEKDAY MEALS IN A SOCIAL ATMOSPHERE AT THE SENIOR CENTERS AND OTHER MEAL SITES IN MISSOULA COUNTY (MISSOULA, SEELEY LAKE, BONNER AND LOLO). A TOTAL OF 26,521 MEALS WERE SERVED TO 738 INDIVIDUALS IN FISCAL YEAR 2025, COMPARED TO 31,833 MEALS SERVED TO 990 INDIVIDUALS IN FISCAL YEAR 2024.THE VOLUNTEER SERVICES PROGRAM OFFERS OLDER ADULTS A WIDE RANGE OF VOLUNTEER OPPORTUNITIES WITHIN MAS, INCLUDING MEALS ON WHEELS DRIVERS, CARING COMPANIONS, AND RESOURCE VOLUNTEERS, AND ALSO HELPS OLDER ADULTS CONNECT WITH COMMUNITY PARTNERS TO FIND THE VOLUNTEER EXPERIENCE THAT BEST FITS THEIR INTERESTS AND SKILLS. IN FISCAL YEAR 2025, APPROXIMATELY 182 VOLUNTEERS SUPPORTED THE MAS MISSION, PROVIDING 21,882 HOURS OF SERVICE.EDUCATION AND COMMUNITY ENGAGEMENT PROGRAMS OFFERED 16 CLASSES FOR 104 PARTICIPANTS IN FISCAL YEAR 2025. THREE COMMUNITY CONVERSATIONS ON AGING, IN WHICH A TOTAL OF 50 PEOPLE PARTICIPATED, WERE ALSO HELD IN FISCAL YEAR 2025.
    Expenses $2,291,561 · grants $565,069 · revenue $318,323
  • INFORMATION AND ASSISTANCE:THE RESOURCE CENTER PROVIDES INFORMATION, ASSISTANCE, AND ONE-ON-ONE CONSULTATION REGARDING AGING SERVICES TO OLDER ADULTS AND THEIR CAREGIVERS, INCLUDING ADULT CHILDREN SEEKING LOCAL REFERRALS FROM A DISTANCE. COMMON TOPICS INCLUDE LONG-TERM CARE, ESTATE PLANNING, MEDICARE AND MEDICAID, AND HOMEOWNER/RENTER TAX CREDITS. RESOURCE STAFF ALSO PROVIDE OLDER ADULTS WITH FREE BENEFITS SCREENINGS TO DETERMINE WHAT COST-SAVING BENEFITS THEY MAY BE ELIGIBLE FOR, AND THEN ASSIST INDIVIDUALS TO COMPLETE, SUBMIT, AND TRACK APPLICATIONS. IN FISCAL YEAR 2025, STAFF ANSWERED 27,481 CALLS AND HELPED 4,098 CLIENTS, COMPARED TO 22,705 CALLS AND 4,230 CLIENTS IN FISCAL YEAR 2024.THE MONEY MANAGEMENT PROGRAM HELPS OLDER ADULTS AND OTHER AT-RISK INDIVIDUALS MANAGE THEIR PERSONAL FINANCIAL AFFAIRS THROUGH SERVING AS A REPRESENTATIVE PAYEE, PROVIDING BILL PAYMENT SERVICES, HELPING WITH BUDGETS, AND ADVOCATING TO PREVENT FINANCIAL EXPLOITATION OR ABUSE. IN FISCAL YEAR 2025, THIS PROGRAM SERVED 40 CLIENTS COMPARED TO 40 IN FISCAL YEAR 2024.MONTANA SMP (SENIOR MEDICARE PATROL) FUNDED BY THE ADMINISTRATION ON AGING, IS A STATEWIDE PROGRAM WHICH UTILIZES TRAINED VOLUNTEERS TO HELP REDUCE MEDICARE AND MEDICAID WASTE, FRAUD, AND ABUSE. IN FISCAL YEAR 2025, MONTANA SMP EDUCATED APPROXIMATELY 13,000 MEDICARE BENEFICIARIES COMPARED TO 14,044 BENEFICIARIES IN FISCAL YEAR 2024. THE OMBUDSMAN PROGRAM ADVOCATES FOR RESIDENTS LIVING IN LONG-TERM CARE FACILITIES BY HELPING THEM UNDERSTAND AND EXERCISE THEIR RIGHT TO GOOD CARE. OMBUDSMEN ARE IMPARTIAL MEDIATORS WHO INVESTIGATE RESIDENT CONCERNS AND PROVIDE INFORMATION, SUGGEST SOLUTIONS, AND PRESS FOR IMPROVEMENTS ON BEHALF OF RESIDENTS. IN FISCAL YEAR 2025, OMBUDSMAN MADE 2,809 CONTACTS WITH RESIDENTS IN NURSING HOMES AND ASSISTED LIVING FACILITIES COMPARED TO 2,750 CONTACTS MADE IN FISCAL YEAR 2024.
    Expenses $1,264,329 · grants $162,650 · revenue $46,842
  • IN-HOME SERVICES:IN-HOME SUPPORT SERVICES STAFF, CALLED CLIENT SUPPORT SPECIALISTS, HELP OLDER ADULTS AGE AT HOME SAFELY AND COMFORTABLY AND GIVE PRIMARY CAREGIVERS THE OPPORTUNITY TO TAKE TIME FOR THEMSELVES. IN FISCAL YEAR 2025, MAS PROVIDED 2,444 HOURS OF IN-HOME SUPPORT SERVICES TO 66 CLIENTS. THIS COMPARES TO 2,626 HOURS OF CARE FOR 46 CLIENTS IN FISCAL YEAR 2024.THE CARING COMPANION PROGRAM MATCHES VOLUNTEERS WITH OLDER ADULT CLIENTS TO REDUCE SOCIAL ISOLATION AND LONELINESS. THIRTY-TWO (32) CLIENTS WERE MATCHED WITH COMPANIONS, AND VOLUNTEERS SERVED 1,757 HOURS IN FISCAL YEAR 2025.THE VETERAN DIRECTED CARE PROGRAM EMPOWERS QUALIFYING VETERANS TO HIRE, EMPLOY AND SUPERVISE PERSONAL CARE ATTENDANTS TO HELP WITH DAILY NEEDS IN SUPPORT OF INDEPENDENCE. MAS CARE COORDINATORS ASSIST VETERANS TO DEVELOP AND IMPLEMENT CARE PLANS TO MEET THEIR PERSONAL NEEDS. IN FISCAL YEAR 2025, 112 VETERANS WERE SERVED COMPARED TO 102 VETERANS IN FISCAL YEAR 2024.CARE MANAGEMENT PROGRAM STAFF ASSIST OLDER ADULTS WITH COMPLEX NEEDS TO NAVIGATE AND ACCESS HEALTH AND SOCIAL CARE SYSTEMS TO SUPPORT SAFETY, INDEPENDENCE, AND QUALITY OF LIFE. IN FISCAL YEAR 2025, THE PROGRAM SERVED 52 CLIENTS, THE MAJORITY OF WHICH ARE INDIVIDUALS LIVING WITH MEMORY LOSS OR DEMENTIA. THIS COMPARES TO 64 CLIENTS SERVED IN FISCAL YEAR 2024.THE FAMILY CAREGIVER SUPPORT PROGRAM ASSISTS ADULT FAMILY MEMBERS AND OTHER INFORMAL PROVIDERS OF IN-HOME CARE TO OLDER ADULTS. STAFF CONNECT CAREGIVERS AND THEIR LOVED ONES TO MAS SERVICES, SUCH IN-HOME SERVICES, CARING COMPANIONS, AND RESPITE (WHICH PROVIDES CAREGIVERS TEMPORARY RELIEF FROM CAREGIVING RESPONSIBILITIES). CAREGIVERS CAN ALSO PARTICIPATE IN ONGOING SUPPORT GROUPS OR TAKE A POWERFUL TOOLS FOR CAREGIVERS CLASS. IN FISCAL YEAR 2025, MAS SUPPORTED 75 FAMILY CAREGIVERS COMPARED TO 82 IN FISCAL YEAR 2024.THE HOME MODIFICATION PROGRAM PROVIDES OLDER ADULTS (HOMEOWNERS AND RENTERS) WITH AFFORDABLE ASSISTANCE WITH MINOR HOME MODIFICATIONS AND REPAIRS TO IMPROVE ACCESSIBILITY AND ADDRESS SAFETY CONCERNS. PROJECTS INCLUDE INSTALLATION OF GRAB BARS AND ACCESSIBLE BATHROOM FIXTURES, SAFETY LATCHES AND ACCESSIBLE HANDLES, HAND RAILINGS, SMOKE/O2 DETECTORS, WEATHERIZATION, LIGHT FIXTURE REPLACEMENTS, DRYWALL PATCHING, ETC.
    Expenses $1,211,664 · revenue $838,299

What it must file and when

IRS records say it files Form 990 or 990-EZ. Based on its last return; a smaller organization may file the 990-N. Its accounting year ends in June, so each return is due on the 15th day of the 5th month after that.

Tax yearYear endedDueIRS public records
2025June 30, 2026November 16, 2026Not due yet
2024June 30, 2025November 17, 2025990 on file
2023June 30, 2024November 15, 2024990 on file

IRS record

EIN
81-0379543
Tax-exempt status
501(c)(3): Charitable, religious, educational or scientific organization
Foundation status
Publicly supported organization (170(b)(1)(A)(vi))
Donations deductible (Pub 78)
Public charity, 50% deduction limit
Exempt since
1980
Accounting year ends
June
Files
Form 990 or 990-EZ
Category (NTEE)
Human services (P81Z)
Assets (IRS master file)
$9,623,224
Income (IRS master file)
$7,013,694

Filing history

FormYear endedRevenueExpensesAssetsReturn
990June 2025$6,852,215$6,117,343$9,623,224XML
990June 2024$7,339,864$6,257,152$12,257,941XML
990June 2023$6,342,772$6,143,641$9,726,407IRS
990June 2022$6,732,521$6,010,504$8,861,931IRS
990June 2021–––IRS
990June 2020–––IRS
990June 2019–––IRS

990-N: the IRS bulk file holds only the latest e-Postcard per organization; earlier years come from archived copies of that file since 2020 and can have gaps (the IRS e-Postcard search lists every one). 990, 990-EZ, 990-PF, 990-T: every e-filed return in the IRS e-file index since 2019; XML for the latest three processing years, amounts from the IRS Statistics of Income extracts before that. PDF copies and determination letters at the IRS (search EIN 81-0379543).

Questions about MISSOULA AREA AGENCY ON AGING

What is the EIN of MISSOULA AREA AGENCY ON AGING?
The employer identification number (EIN) of MISSOULA AREA AGENCY ON AGING is 81-0379543.
Is MISSOULA AREA AGENCY ON AGING tax-exempt?
Yes. The IRS lists it as tax-exempt under section 501(c)(3) since 1980.
Are donations to MISSOULA AREA AGENCY ON AGING tax-deductible?
Yes. It is listed in IRS Publication 78 (Public charity, 50% deduction limit).
Which annual return does MISSOULA AREA AGENCY ON AGING file?
Form 990 or 990-EZ. Based on its last return; a smaller organization may file the 990-N.
When is the next return of MISSOULA AREA AGENCY ON AGING due?
The return for tax year 2025 (the year ending June 30, 2026) is due November 16, 2026. Form 8868 extends it by six months; the 990-N cannot be extended.
When did MISSOULA AREA AGENCY ON AGING last file with the IRS?
The latest return in the IRS public files is the 990 for the year ended June 2025.
Who is the principal officer of MISSOULA AREA AGENCY ON AGING?
The 990 for the year ended June 30, 2025 names LISA SHEPPARD.
Who are the officers and directors of MISSOULA AREA AGENCY ON AGING?
The 990 for the year ended June 30, 2025 lists 16 people; 2 received compensation from the organization, the highest $139,181 (LISA SHEPPARD, CHIEF EXECUTIVE OFFICER).
How much revenue does MISSOULA AREA AGENCY ON AGING have?
On its 990 for the year ended June 30, 2025 it reported revenue of $6,852,215, expenses of $6,117,343 and total assets of $9,623,224 at year end.

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