Nonprofit · EIN 75-1548334
METROCREST SERVICES
Also known as METROCREST SOCIAL SERVICES
Tax-exempt · CARROLLTON, TX 75006
Financials
| Year ended | Form | Revenue | Expenses | Net income | Total assets | Liabilities | Net assets |
|---|---|---|---|---|---|---|---|
| September 30, 2025 | 990 | $17,439,454 | $17,543,561 | -$104,107 | $26,073,032 | $12,073,228 | $13,999,804 |
| September 30, 2024 | 990 (amended) | $16,140,743 | $18,979,341 | -$2,838,598 | $27,010,890 | $12,241,443 | $14,769,447 |
| September 30, 2023 | 990 | $17,998,442 | $15,178,935 | $2,819,507 | $21,236,399 | $3,682,447 | $17,553,952 |
Financial details: 990 for the year ended September 30, 2025
Revenue
- Contributions, gifts and grants
- $15,837,027
- of which government grants
- $1,357,885
- Program service revenue
- $0
- Investment income
- $169,771
- Net gain from sales of assets
- $6,934
- Net income from fundraising events
- -$55,444
- Net income from gaming
- $14,064
- Net income from sales of inventory
- $1,463,984
- Other revenue
- $1,432,656
Expenses
- Grants and similar amounts paid
- $11,353,300
- Compensation of officers, directors and key employees
- $486,633
- Other salaries and wages
- $2,933,525
- Salaries, compensation and benefits (total)
- $4,236,681
- Professional fundraising fees
- $7,169
- Legal fees
- $6,917
- Accounting fees
- $30,036
- Occupancy
- $374,732
- Travel
- $38,011
- Depreciation
- $126,451
- Program services (functional)
- $14,905,959
- Management and general (functional)
- $1,562,757
- Fundraising (functional)
- $1,074,845
Balance sheet and other
- Total assets, start of year
- $27,010,890
- Total assets, end of year
- $26,073,032
- Total liabilities, end of year
- $12,073,228
- Net assets, end of year
- $13,999,804
- Land, buildings and equipment
- $10,801,507
- Publicly traded securities
- $552,332
- Net assets without donor restrictions
- $13,686,454
- Net assets with donor restrictions
- $313,350
- Gross receipts
- $17,932,426
- Employees
- 78
- Volunteers
- 1,601
- Year formed
- 1977
- State of legal domicile
- TX
From the e-filed returns the IRS publishes as XML (latest three processing years; amended returns replace the original). PDF copies at the IRS.
Officers, directors and key employees
As listed on the 990 for the year ended September 30, 2025, highest compensation first.
| Name | Title | Hours / week | Compensation |
|---|---|---|---|
| TRACY EUBANKS | CEO Trustee or director, Officer | 40 | $226,641 |
| GARY HANCOCK | CFO Officer | 40 | $129,661 |
| MIKE HARRIS | CDO Officer | 40 | $107,706 |
| Steve Graybill | Director Trustee or director | 1 | $0 |
| AARON AUGUSTINE | Director Trustee or director | 1 | $0 |
| JESSE CASTANEDA | Director Trustee or director | 1 | $0 |
| JAY HENRY | Director Trustee or director | 1 | $0 |
| KITA HOBBS | Secretary Trustee or director, Officer | 1 | $0 |
| GREG WILCOX | Treasurer Trustee or director, Officer | 1 | $0 |
| JIM WEICHEL | Director Trustee or director | 1 | $0 |
| VICTOR JOHNSON | Director Trustee or director | 1 | $0 |
| JOE MENDEZ | Director Trustee or director | 1 | $0 |
| ANTHONY HILL | Director Trustee or director | 1 | $0 |
| MIKE HANSEN | Director Trustee or director | 1 | $0 |
| COBY SPARKS | Director Trustee or director | 1 | $0 |
4 more people on this return
| Name | Title | Hours / week | Compensation |
|---|---|---|---|
| LAUREN TURNER | CHAIR-ELECT Trustee or director, Officer | 1 | $0 |
| CRISTAL RETANA | Director Trustee or director | 1 | $0 |
| SHELLIE RAYFORD | CHAIR Trustee or director, Officer | 1 | $0 |
| NEIL RESNIK | Director Trustee or director | 1 | $0 |
990 for the year ended September 30, 2024: 18 people
| Name | Title | Hours / week | Compensation | Other / benefits |
|---|---|---|---|---|
| TRACY EUBANKS | CEO Trustee or director, Officer | 40 | $247,300 | $20,588 |
| MIKE HARRIS | CDO Officer | 40 | $92,889 | $17,624 |
| Steve Graybill | Director Trustee or director | 1 | $0 | $0 |
| AARON AUGUSTINE | Director Trustee or director | 1 | $0 | $0 |
| JESSE CASTANEDA | Director Trustee or director | 1 | $0 | $0 |
| ANDY DASTUR | PAST CHAIR Trustee or director, Officer | 1 | $0 | $0 |
| KITA HOBBS | Secretary Trustee or director, Officer | 1 | $0 | $0 |
| GREG WILCOX | Treasurer Trustee or director, Officer | 1 | $0 | $0 |
| JIM WEICHEL | Director Trustee or director | 1 | $0 | $0 |
| MAGGIE DE LA ROSA | Director Trustee or director | 1 | $0 | $0 |
| JOE MENDEZ | Director Trustee or director | 1 | $0 | $0 |
| ANTHONY HILL | Director Trustee or director | 1 | $0 | $0 |
| MIKE HANSEN | Director Trustee or director | 1 | $0 | $0 |
| COBY SPARKS | Director Trustee or director | 1 | $0 | $0 |
| LAUREN TURNER | CHAIR-ELECT Trustee or director, Officer | 1 | $0 | $0 |
| CRISTAL RETANA | Director Trustee or director | 1 | $0 | $0 |
| SHELLIE RAYFORD | CHAIR Trustee or director, Officer | 1 | $0 | $0 |
| KRISTI VALENTINE | Director Trustee or director | 1 | $0 | $0 |
990 for the year ended September 30, 2023: 16 people
| Name | Title | Hours / week | Compensation | Other / benefits |
|---|---|---|---|---|
| TRACY EUBANKS | CEO Officer | 40 | $270,893 | $22,360 |
| Bev Grimley | CPO Officer | 40 | $105,020 | $18,770 |
| Steve Graybill | Director Trustee or director | 1 | $0 | $0 |
| AARON AUGUSTINE | Director Trustee or director | 1 | $0 | $0 |
| JESSE CASTANEDA | Director Trustee or director | 1 | $0 | $0 |
| ANDY DASTUR | Chairman Trustee or director, Officer | 1 | $0 | $0 |
| MIKE HANSEN | Secretary Trustee or director, Officer | 1 | $0 | $0 |
| JAYSON SIMS | Treasurer Trustee or director, Officer | 1 | $0 | $0 |
| MAGGIE DE LA ROSA | Director Trustee or director | 1 | $0 | $0 |
| KITA HOBBS | Director Trustee or director | 1 | $0 | $0 |
| LAUREN TURNER | Director Trustee or director | 1 | $0 | $0 |
| SHELLIE RAYFORD | Chair-Elect Trustee or director, Officer | 1 | $0 | $0 |
| KRISTI VALENTINE | Director Trustee or director | 1 | $0 | $0 |
| JAMIE ROBERTSON | Director Trustee or director | 1 | $0 | $0 |
| COBY SPARKS | Director Trustee or director | 1 | $0 | $0 |
| GREG WILCOX | Director Trustee or director | 1 | $0 | $0 |
Address and contacts
- Address (IRS master file)
- 1145 N JOSEY LN, CARROLLTON, TX 75006-6129
- Principal officer (990 for 2024)
- TRACY EUBANKS, 1145 N Josey Lane, Carrollton, TX 75006
- Signed the 990
- GARY HANCOCK, CFO
- Phone
- (972) 446-2100
- Website
- WWW.METROCRESTSERVICES.ORG
- Return prepared by
- Sutton Frost Cary LLP
Mission
TO PROVIDE HOPE THROUGH PROGRAMS FOR INDIVIDUALS, FAMILIES, AND SENIORS THAT LEAD TO SELF-SUFFICIENCY AND FOSTER INDEPENDENCE.
Program accomplishments
- Metrocrest Services helps families, individuals, and seniors who are going through a crisis situation stabilize their lives for a brighter future. We offer a wide range of services including emergency financial assistance focused on housing stability, financial coaching and education, a food pantry, a teaching garden with nutritional coaching, employment coaching and job readiness, programs to help seniors age in place, and seasonal programs focused on children including holiday gifts and summer nutrition. We serve residents of Carrollton, Farmers Branch, Addison, Coppell, and the City of Dallas in Denton County, including residents experiencing homelessness.Expenses $12,738,476 · grants $9,883,554
- METROCREST SERVICES OPERATES A RESALE STORE CONTAINING DONATED MERCHANDISE THAT IS SOLD TO THE PUBLIC.Expenses $2,167,483 · grants $1,469,750 · revenue $1,463,984
What it must file and when
IRS records say it files Form 990 or 990-EZ. Based on its last return; a smaller organization may file the 990-N. Its accounting year ends in September, so each return is due on the 15th day of the 5th month after that.
| Tax year | Year ended | Due | IRS public records |
|---|---|---|---|
| 2025 | September 30, 2026 | February 15, 2027 | Not due yet |
| 2024 | September 30, 2025 | February 16, 2026 | 990 on file |
| 2023 | September 30, 2024 | February 17, 2025 | 990 on file |
IRS record
- EIN
- 75-1548334
- Tax-exempt status
- 501(c)(3): Charitable, religious, educational or scientific organization
- Foundation status
- Publicly supported organization (170(b)(1)(A)(vi))
- Donations deductible (Pub 78)
- Public charity, 50% deduction limit
- Exempt since
- 1998
- Accounting year ends
- September
- Files
- Form 990 or 990-EZ
- Category (NTEE)
- Human services (P600)
- Assets (IRS master file)
- $26,073,032
- Income (IRS master file)
- $17,932,426
Filing history
| Form | Year ended | Revenue | Expenses | Assets | Return |
|---|---|---|---|---|---|
| 990 | September 2025 | $17,439,454 | $17,543,561 | $26,073,032 | XML |
| 990 | September 2024 | $16,033,445 | $16,338,564 | $32,148,625 | XML |
| 990 | September 2023 | $17,998,442 | $15,178,935 | $21,236,399 | XML |
| 990 | September 2022 | $22,147,837 | $14,709,258 | $16,311,455 | IRS |
| 990 | September 2021 | – | – | – | IRS |
| 990 | September 2020 | – | – | – | IRS |
| 990 | September 2019 | – | – | – | IRS |
| 990 | September 2018 | – | – | – | IRS |
990-N: the IRS bulk file holds only the latest e-Postcard per organization; earlier years come from archived copies of that file since 2020 and can have gaps (the IRS e-Postcard search lists every one). 990, 990-EZ, 990-PF, 990-T: every e-filed return in the IRS e-file index since 2019; XML for the latest three processing years, amounts from the IRS Statistics of Income extracts before that. PDF copies and determination letters at the IRS (search EIN 75-1548334).
Questions about METROCREST SERVICES
- What is the EIN of METROCREST SERVICES?
- The employer identification number (EIN) of METROCREST SERVICES is 75-1548334.
- Is METROCREST SERVICES tax-exempt?
- Yes. The IRS lists it as tax-exempt under section 501(c)(3) since 1998.
- Are donations to METROCREST SERVICES tax-deductible?
- Yes. It is listed in IRS Publication 78 (Public charity, 50% deduction limit).
- Which annual return does METROCREST SERVICES file?
- Form 990 or 990-EZ. Based on its last return; a smaller organization may file the 990-N.
- When is the next return of METROCREST SERVICES due?
- The return for tax year 2025 (the year ending September 30, 2026) is due February 15, 2027. Form 8868 extends it by six months; the 990-N cannot be extended.
- When did METROCREST SERVICES last file with the IRS?
- The latest return in the IRS public files is the 990 for the year ended September 2025.
- Who is the principal officer of METROCREST SERVICES?
- The 990 for the year ended September 30, 2025 names TRACY EUBANKS.
- Who are the officers and directors of METROCREST SERVICES?
- The 990 for the year ended September 30, 2025 lists 19 people; 3 received compensation from the organization, the highest $226,641 (TRACY EUBANKS, CEO).
- How much revenue does METROCREST SERVICES have?
- On its 990 for the year ended September 30, 2025 it reported revenue of $17,439,454, expenses of $17,543,561 and total assets of $26,073,032 at year end.
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