Nonprofit · EIN 74-2094629
AMERICAN PRODUCTIVITY & QUALITY CENTER INC
Tax-exempt · HOUSTON, TX 77024
Financials
| Year ended | Form | Revenue | Expenses | Net income | Total assets | Liabilities | Net assets |
|---|---|---|---|---|---|---|---|
| December 31, 2024 | 990 | $20,610,235 | $18,319,306 | $2,290,929 | $40,147,303 | $7,450,639 | $32,696,664 |
| December 31, 2023 | 990 | $18,854,185 | $16,647,241 | $2,206,944 | $36,339,197 | $6,829,541 | $29,509,656 |
Financial details: 990 for the year ended December 31, 2024
Revenue
- Contributions, gifts and grants
- $0
- Program service revenue
- $19,297,610
- Investment income
- $1,172,877
- Net rental income
- $139,748
- Net gain from sales of assets
- $85,253
- Other revenue
- $139,748
Expenses
- Grants and similar amounts paid
- $310,415
- Compensation of officers, directors and key employees
- $3,315,898
- Other salaries and wages
- $7,094,951
- Salaries, compensation and benefits (total)
- $12,509,713
- Professional fundraising fees
- $0
- Legal fees
- $8,499
- Accounting fees
- $45,500
- Occupancy
- $408,079
- Travel
- $158,368
- Depreciation
- $759,899
- Program services (functional)
- $15,341,839
- Management and general (functional)
- $2,977,467
Balance sheet and other
- Total assets, start of year
- $36,339,197
- Total assets, end of year
- $40,147,303
- Total liabilities, end of year
- $7,450,639
- Net assets, end of year
- $32,696,664
- Land, buildings and equipment
- $8,110,231
- Publicly traded securities
- $12,597,524
- Net assets without donor restrictions
- $32,696,664
- Gross receipts
- $21,479,418
- Employees
- 90
- Volunteers
- 16
- Year formed
- 1976
- State of legal domicile
- DE
From the e-filed returns the IRS publishes as XML (latest three processing years; amended returns replace the original). PDF copies at the IRS.
Officers, directors and key employees
As listed on the 990 for the year ended December 31, 2024, highest compensation first.
| Name | Title | Hours / week | Compensation | Other / benefits |
|---|---|---|---|---|
| Lisa Higgins | President & CEO Officer | 40 | $677,682 | $55,988 |
| Cathy Hill | Chief Development Officer Officer | 40 | $520,532 | $46,383 |
| Harry Scarborough | Executive Director - Legal Affairs Key employee | 40 | $364,416 | $47,341 |
| Perry Wiggins | Treasurer & CFO Officer | 40 | $323,939 | $44,121 |
| Ashley White | Executive Director - HR Key employee | 40 | $268,021 | $31,221 |
| Amanda Schalyo | Executive Director - Marketing Key employee | 40 | $240,006 | $26,211 |
| Laura Clymer | Director - Research Services Highest-paid employee | 40 | $224,847 | $30,918 |
| Nate Lavigne | Executive Director - IT Key employee | 40 | $203,329 | $37,556 |
| Christine Kelley | Director - Membership Key employee | 40 | $193,160 | $23,549 |
| Katy Cook | Sales Manager Highest-paid employee | 40 | $212,226 | $2,872 |
| Cindy Hubert | Director - Client Solutions Highest-paid employee | 40 | $198,560 | $14,208 |
| Jeff Varney | Director - Advisory Services Key employee | 40 | $197,648 | $14,796 |
| Lynda Braksiek | Principal Researcher Highest-paid employee | 40 | $188,259 | $19,188 |
| Lori Perry | Sales Manager Highest-paid employee | 40 | $194,462 | $2,727 |
| George Bailey | Director Trustee or director | 1 | $0 | $0 |
15 more people on this return
| Name | Title | Hours / week | Compensation |
|---|---|---|---|
| Saad Bargach | Director Trustee or director | 1 | $0 |
| Robert Chalker | Director Trustee or director | 1 | $0 |
| T Jay Collins | Director Trustee or director | 1 | $0 |
| Robert F Corrigan Jr | Director Trustee or director | 1 | $0 |
| Thomas H Davenport | Director Trustee or director | 1 | $0 |
| John Durie | Director Trustee or director | 1 | $0 |
| John Friel | Director Trustee or director | 1 | $0 |
| Blanton Godfrey | Director Trustee or director | 1 | $0 |
| Robert H Hayes | Director Trustee or director | 1 | $0 |
| Roger Kearns | Director Trustee or director | 1 | $0 |
| Peter Korsten | Director Trustee or director | 1 | $0 |
| Joaquin Peon | Director Trustee or director | 1 | $0 |
| Carl G Thor | Director Trustee or director | 1 | $0 |
| Peggy Vaughan | Director Trustee or director | 1 | $0 |
| Carla O'Dell | Executive Chair Officer | 1 | $0 |
990 for the year ended December 31, 2023: 29 people
| Name | Title | Hours / week | Compensation | Other / benefits |
|---|---|---|---|---|
| Lisa Higgins | President & CEO Officer | 40 | $746,135 | $53,782 |
| Cathy Hill | Chief Development Officer Officer | 40 | $520,070 | $42,801 |
| Perry Wiggins | Treasurer & CFO Officer | 40 | $311,218 | $39,549 |
| Harry Scarborough | Executive Director - Legal Affairs Key employee | 40 | $260,285 | $37,051 |
| Ashley White | Executive Director - HR Key employee | 40 | $262,019 | $34,140 |
| Amanda Schalyo | Executive Director - Marketing Key employee | 40 | $215,201 | $21,021 |
| Jeff Varney | Director - Advisory Services Key employee | 40 | $198,304 | $19,356 |
| Katy Cook | Sales Manager Highest-paid employee | 40 | $217,007 | $108 |
| Christine Kelley | Director - Membership Key employee | 40 | $186,026 | $21,756 |
| Cindy Hubert | Director - Client Solutions Highest-paid employee | 40 | $198,208 | $7,313 |
| James Gilliland | IT Developer Highest-paid employee | 40 | $155,618 | $248 |
| Marisa Brown | Principal Researcher Highest-paid employee | 40 | $152,634 | $231 |
| Dewey Dorsett | Advisory Services Lead Highest-paid employee | 40 | $151,779 | $0 |
| George Bailey | Director Trustee or director | 1 | $0 | $0 |
| Saad Bargach | Director Trustee or director | 1 | $0 | $0 |
| Robert Chalker | Director Trustee or director | 1 | $0 | $0 |
| T Jay Collins | Director Trustee or director | 1 | $0 | $0 |
| Robert F Corrigan Jr | Director Trustee or director | 1 | $0 | $0 |
| Thomas H Davenport | Director Trustee or director | 1 | $0 | $0 |
| John Durie | Director Trustee or director | 1 | $0 | $0 |
| John Friel | Director Trustee or director | 1 | $0 | $0 |
| Blanton Godfrey | Director Trustee or director | 1 | $0 | $0 |
| Robert H Hayes | Director Trustee or director | 1 | $0 | $0 |
| Roger Kearns | Director Trustee or director | 1 | $0 | $0 |
| Peter Korsten | Director Trustee or director | 1 | $0 | $0 |
| Joaquin Peon | Director Trustee or director | 1 | $0 | $0 |
| Carl G Thor | Director Trustee or director | 1 | $0 | $0 |
| Peggy Vaughan | Director Trustee or director | 1 | $0 | $0 |
| Carla O'Dell | Executive Chair Officer | 1 | $0 | $0 |
Address and contacts
- Address (IRS master file)
- 123 N POST OAK LN STE 300, HOUSTON, TX 77024-7718
- Principal officer (990 for 2024)
- Carla O'Dell, 123 N Post Oak Lane 3rd Floor, Houston, TX 77024
- Signed the 990
- Perry Wiggins, CFO/Treasurer
- Phone
- (713) 681-4020
- Website
- www.apqc.org
- Return prepared by
- Blazek & Vetterling
Mission
See Schedule O. The mission of the American Productivity & Quality Center (APQC) is to educate and broadly share information with people and organizations around the world to improve productivity and quality by:- Discovering, researching and understanding emerging and effective methods of both individual and organizational improvement;- Broadly disseminating our research findings through education, publications, online databases, advisory services and other services that can effectively put the information into the hands of as many individuals as possible, and - Connecting individuals to one another with the knowledge, resources and tools they need to successfully manage improvement and change.
Program accomplishments
- Research Projects and Benchmarking: APQC conducts research on what drives high performance inside specific processes that are core to organizational viability and found in both public and private sectors. This includes providing methodologies, know-how, data, infrastructure, oversight and management. As part of its research program, APQC maintains both qualitative and quantitative repositories, question libraries, and taxonomies that are accessed via apqc.org by hundreds of thousands of individuals each year. Continued on Schedule O In order to provide valid, reliable and trusted quantitative data at no additional cost to our members and the public at large, APQC maintains the Open Standard Benchmarking repository. The repository includes a library of industry process frameworks, maturity models and over 3,600 corresponding performance measures that cover activities and tasks performed in organizations throughout the world. The benchmarking repository houses data provided from over 50,000 organizations making up over 3,600 corresponding performance measures and 4,500,000 data points from which the benchmarks are derived and then provided back out to the public. APQC estimates that its reach within member organizations is over 38 million individuals that have access to and available use of the research findings and services we provide. Participants in this body of research complete detailed data collection instruments; data is then validated, analysis is performed and detailed reports are created reflecting the participating entities' gaps in performance against the data sets and their unique areas of improvement identified in order to reach optimal performance levels. Reporting includes performance gaps, trends, drivers behind high performance, and best practice insights. Reports are provided through Open Standards Benchmarking at no cost to the user and are valued at over $5,000 per report.In order to provide qualitative best practice information, APQC conducts hundreds of research projects annually that are designed to collect best practices and codify performance characteristics of high performing organizations in such a way that they can be shared broadly. The APQC Resource Library includes more than 6,300 content items and grows at a rate of 20% per year, including best practice reports, case studies, white papers, specific process trends and corresponding best practices, metrics, tools and templates.Additional dissemination of APQC's content, including Process Classification Frameworks, Maturity Models and Benchmarks, is done through partnerships with management consulting firms and trade and industry associations. Both management consulting firms and associations have a much broader reach, touching more individuals through their work than APQC is capable of achieving. Through these partnerships APQC is able to provide data to millions of individuals who ultimately apply the data for the purpose of improving in areas such as generating higher productivity, improved quality of products and services and deriving cost savings inside organizations at no additional cost to the end user. Further dissemination is conducted via the publishing of reports, publications, white papers, speaking engagements and web-based events designed to share knowledge broadly.Expenses $6,122,678 · revenue $7,860,403
- Member Services: Development and ongoing maintenance of Process Classification Frameworks, research methodologies, infrastructure to support broad data collection and dissemination of benchmarks and best practices used to improve productivity and quality across public and private sectors. APQC maintains databases and provides easy access to the public of over 3,600 process measures, over 4,500,000 benchmark data points, 19 Industry Process Classification Frameworks and 1 Cross Industry Process Classification Framework, 46 industry maturity models, over 6,000 best practices and numerous methodologies, tools and templates that reflect the needs of public and private sectors throughout the world. Additionally, APQC provides support and customized data and frameworks to meet the needs of its members.Expenses $6,792,012 · revenue $8,719,706
- Education: The education group within APQC is involved in transforming education across the United States and throughout the world by addressing waste and inefficiencies throughout the educational system. The group focuses on helping K-12 and Higher Education leaders, superintendents, principals, faculty and administrators identify and implement best practices that will result in more available resources to dedicate to student achievement. Through the Education Group, APQC teaches thousands of educators how to be more efficient and effective. The Education Group has helped over 120 districts save over $120M on completed projects. All findings and project exemplars are collected and then stored in a searchable database available to educators throughout the country. (Continued on Schedule O) Additional dissemination occurs when findings are presented and discussed in detail at education conferences throughout the world.Expenses $1,640,269 · revenue $2,105,807
- Conferences and Events: A variety of conferences and events are held each year to teach methods for improving productivity and quality, share benchmarks and best practices, and enable attendees to improve using proven methodologies and demonstrated results. Thousands of members and non-members benefit annually by attending open seminars, web events, conferences, trainings and other public forums designed to facilitate improvement of individuals, their organizations and the industries they represent.Expenses $463,008 · revenue $594,418
- Information Services: APQC provides research assistance for individuals at no additional cost via APQC's "Ask Us" program that searches APQC databases for the appropriate information and then provides it back to the requestor. In addition, Information Services maintains the nation's largest publicly accessible research library of quality and productivity materials, including research reports of current productivity.Expenses $13,457 · revenue $17,276
- Scholarships: APQC launched the C. Jackson Grayson Scholarship Program in honor of the company's late founder. The goal is to award scholarships to children who might otherwise not financially be able to go to school. Each year, scholarships are awarded to Houston area high school seniors in an amount totaling $100,000 per student over the course of a four-year college education.Expenses $310,415 · grants $310,415
What it must file and when
IRS records say it files Form 990 or 990-EZ. Based on its last return; a smaller organization may file the 990-N. Its accounting year ends in December, so each return is due on the 15th day of the 5th month after that.
| Tax year | Year ended | Due | IRS public records |
|---|---|---|---|
| 2025 | December 31, 2025 | May 15, 2026 | Not on file |
| 2024 | December 31, 2024 | May 15, 2025 | 990 on file |
| 2023 | December 31, 2023 | May 15, 2024 | 990 on file |
IRS record
- EIN
- 74-2094629
- Tax-exempt status
- 501(c)(3): Charitable, religious, educational or scientific organization
- Foundation status
- Publicly supported organization (170(b)(1)(A)(vi))
- Donations deductible (Pub 78)
- Public charity, 50% deduction limit
- Exempt since
- 1976
- Accounting year ends
- December
- Files
- Form 990 or 990-EZ
- Category (NTEE)
- Community improvement and capacity building (S40E)
- Assets (IRS master file)
- $40,147,303
- Income (IRS master file)
- $21,479,418
Filing history
| Form | Year ended | Revenue | Expenses | Assets | Return |
|---|---|---|---|---|---|
| 990 | December 2024 | $20,610,235 | $18,319,306 | $40,147,303 | XML |
| 990 | December 2023 | $18,854,185 | $16,647,241 | $36,339,197 | XML |
| 990 | December 2022 | $19,723,291 | $14,995,369 | $32,473,346 | IRS |
| 990 | December 2021 | – | – | – | IRS |
| 990 | December 2020 | – | – | – | IRS |
| 990 | December 2018 | – | – | – | IRS |
990-N: the IRS bulk file holds only the latest e-Postcard per organization; earlier years come from archived copies of that file since 2020 and can have gaps (the IRS e-Postcard search lists every one). 990, 990-EZ, 990-PF, 990-T: every e-filed return in the IRS e-file index since 2019; XML for the latest three processing years, amounts from the IRS Statistics of Income extracts before that. PDF copies and determination letters at the IRS (search EIN 74-2094629).
Questions about AMERICAN PRODUCTIVITY & QUALITY CENTER INC
- What is the EIN of AMERICAN PRODUCTIVITY & QUALITY CENTER INC?
- The employer identification number (EIN) of AMERICAN PRODUCTIVITY & QUALITY CENTER INC is 74-2094629.
- Is AMERICAN PRODUCTIVITY & QUALITY CENTER INC tax-exempt?
- Yes. The IRS lists it as tax-exempt under section 501(c)(3) since 1976.
- Are donations to AMERICAN PRODUCTIVITY & QUALITY CENTER INC tax-deductible?
- Yes. It is listed in IRS Publication 78 (Public charity, 50% deduction limit).
- Which annual return does AMERICAN PRODUCTIVITY & QUALITY CENTER INC file?
- Form 990 or 990-EZ. Based on its last return; a smaller organization may file the 990-N.
- When is the next return of AMERICAN PRODUCTIVITY & QUALITY CENTER INC due?
- The return for tax year 2025 (the year ending December 31, 2025) is due May 15, 2026. Form 8868 extends it by six months; the 990-N cannot be extended.
- When did AMERICAN PRODUCTIVITY & QUALITY CENTER INC last file with the IRS?
- The latest return in the IRS public files is the 990 for the year ended December 2024.
- Who is the principal officer of AMERICAN PRODUCTIVITY & QUALITY CENTER INC?
- The 990 for the year ended December 31, 2024 names Carla O'Dell.
- Who are the officers and directors of AMERICAN PRODUCTIVITY & QUALITY CENTER INC?
- The 990 for the year ended December 31, 2024 lists 30 people; 14 received compensation from the organization, the highest $677,682 (Lisa Higgins, President & CEO).
- How much revenue does AMERICAN PRODUCTIVITY & QUALITY CENTER INC have?
- On its 990 for the year ended December 31, 2024 it reported revenue of $20,610,235, expenses of $18,319,306 and total assets of $40,147,303 at year end.
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