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Nonprofit · EIN 62-6044288

THE FLORENCE CRITTENTON AGENCY INC

Tax-exempt · KNOXVILLE, TN 37909

Financials

$4.2M$4M2023$4M$4.2M2024
Revenue Expenses · by fiscal year end
Financials of THE FLORENCE CRITTENTON AGENCY INC by year, from its e-filed returns
Year endedFormRevenueExpensesNet incomeTotal assetsLiabilitiesNet assets
June 30, 2025990$4,034,168$4,184,871-$150,703$7,672,820$329,133$7,343,687
June 30, 2024990$4,208,520$3,962,301$246,219$7,824,377$329,577$7,494,800
Financial details: 990 for the year ended June 30, 2025

Revenue

Contributions, gifts and grants
$189,315
of which government grants
$83,814
Program service revenue
$3,573,782
Investment income
$269,935
Other revenue
$1,136

Expenses

Grants and similar amounts paid
$33,066
Compensation of officers, directors and key employees
$637,462
Other salaries and wages
$1,996,388
Salaries, compensation and benefits (total)
$3,066,950
Professional fundraising fees
$0
Legal fees
$248
Accounting fees
$26,990
Occupancy
$269,283
Travel
$4,285
Depreciation
$132,064
Program services (functional)
$3,331,780
Management and general (functional)
$853,091

Balance sheet and other

Total assets, start of year
$7,824,377
Total assets, end of year
$7,672,820
Total liabilities, end of year
$329,133
Net assets, end of year
$7,343,687
Land, buildings and equipment
$1,429,862
Net assets without donor restrictions
$7,143,687
Net assets with donor restrictions
$200,000
Gross receipts
$4,034,168
Employees
63
Volunteers
0
Year formed
1963
State of legal domicile
TN

From the e-filed returns the IRS publishes as XML (latest three processing years; amended returns replace the original). PDF copies at the IRS.

Officers, directors and key employees

As listed on the 990 for the year ended June 30, 2025, highest compensation first.

NameTitleHours / weekCompensationOther / benefits
NANCY CHRISTIANPRESIDENT/CEO
Officer
40$256,221$41,083
DUSTIN GENTVICE PRESIDENT
Officer
40$132,816$33,371
KAREN BROWNVICE PRESIDENT
Officer
40$132,449$15,628
BAVY LOPEZTREASURER
Trustee or director
0$0$0
BILL KELSOCHAIR
Trustee or director
0$0$0
DESIREE ODOM JONESDIRECTOR
Trustee or director
0$0$0
SCOTT TAYLORDIRECTOR
Trustee or director
0$0$0
SEEMA SINGHDIRECTOR
Trustee or director
0$0$0
JILL GREENGOVERNANCE
Trustee or director
0$0$0
RUSTON HARMONDIRECTOR
Trustee or director
0$0$0
SHANNON LOYDSECRETARY
Trustee or director
0$0$0
WENDY FERRELL-SMITHDIRECTOR
Trustee or director
0$0$0
990 for the year ended June 30, 2024: 12 people
NameTitleHours / weekCompensationOther / benefits
NANCY CHRISTIANPRESIDENT/CEO
Officer
40$253,304$39,128
DUSTIN GENTVICE PRESIDENT
Officer
40$127,811$32,750
KAREN BROWNVICE PRESIDENT
Officer
40$129,472$17,664
BAVY LOPEZDIRECTOR
Trustee or director
0$0$0
BILL KELSOSECRETARY
Trustee or director
0$0$0
DESIREE ODOM JONESDIRECTOR
Trustee or director
0$0$0
SCOTT TAYLORDIRECTOR
Trustee or director
0$0$0
SEEMA SINGHDIRECTOR
Trustee or director
0$0$0
JILL GREENCHAIR
Trustee or director
0$0$0
BOB SHEPARDTREASURER
Trustee or director
0$0$0
SHANNON LOYDDIRECTOR
Trustee or director
0$0$0
WENDY FERRELL-SMITHDIRECTOR
Trustee or director
0$0$0

Address and contacts

Address (IRS master file)
1531 DICK LONAS ROAD, KNOXVILLE, TN 37909-1259
Principal officer (990 for 2024)
NANCY CHRISTIAN, 1531 DICK LONAS ROAD, KNOXVILLE, TN 37909
Signed the 990
NANCY CHRISTIAN, PRESIDENT & CEO
Phone
(865) 602-2021
Return prepared by
PUGH & COMPANY PC

Mission

THE MISSION OF THE FLORENCE CRITTENTON AGENCY ("FCA") IS TO STRENGTHEN COMMUNITIES THROUGH EFFECTIVE PREVENTION AND TREATMENT SERVICES TO CHILDREN AND FAMILIES. FCA PROVIDES SUPPORT SERVICES THAT ADDRESS EDUCATIONAL NEEDS, BEHAVIORAL AND MENTAL HEALTH ISSUES, SUBSTANCE ABUSE EDUCATION AND TREATMENT, AS WELL AS ALTERNATIVE LIVING ARRANGEMENTS.

990 for the year ended June 30, 2025

Program accomplishments

  • THE FCA'S LARGEST PROGRAM SERVICE IS THE YOUTH SUMMIT OF RECOVERY, WHICH IS A 24 BED, SECURE RESIDENTIAL TREATMENT PROGRAM. THIS PROGRAM IS DESIGNED TO MEET THE NEEDS OF ADOLESCENTS (MALE AND FEMALE) BETWEEN THE AGES OF 13 - 17 WHO HAVE AN ALCOHOL AND/OR DRUG ABUSE DIAGNOSIS, A HISTORY OF FAILED SUBSTANCE ABUSE TREATMENT, AND ARE IN NEED OF A SECURE SHORT-TERM RESIDENTIAL TREATMENT PROGRAM. SERVICES INCLUDE ON-SITE ACADEMIC EDUCATION, DAILY SUBSTANCE ABUSE EDUCATION/TREATMENT, RELAPSE PREVENTION PLANNING, AND INDIVIDUAL AND FAMILY THERAPY. ABOUT 85% OF THE ADOLESCENTS IN THE PROGRAM ARE STEPPED-DOWN TO HOME OR A FOSTER HOME.
    Expenses $1,508,045 · grants $19,725 · revenue $1,226,715
  • THE SECOND LARGEST SERVICE IS THE CRITTENTON YOUTH SERVICES. THIS 32 BED NON-SECURE RESIDENTIAL PROGRAM SUPPORTS THE TREATMENT OF ADOLESCENT FEMALES, AGES 13 - 18, WHO HAVE MODERATE TO SEVERE EMOTIONAL AND BEHAVIORAL PROBLEMS. ON-SITE ACADEMIC EDUCATION, DAY TREATMENT, INDIVIDUAL AND FAMILY COUNSELING, AND SUBSTANCE ABUSE EDUCATION ARE PROVIDED TO THESE ADOLESCENTS. ABOUT 85% OF THESE ADOLESCENTS ACHIEVE PERMANENCY THROUGH STEPDOWNS TO FAMILY OR RELATIVES. A FULLY-ACCREDITED SCHOOL PROVIDES RESIDENTS WITH EXPANDED EDUCATIONAL OPPORTUNITIES THAT SUPPORT THEIR EFFORTS FOR COMMUNITY PLACEMENT AND PUBLIC EDUCATION.
    Expenses $1,284,981 · grants $13,309 · revenue $1,270,911
  • THE FCA'S THIRD LARGEST PROGRAM IS NEW PATHWAYS ACADEMY (NPA). THIS ON-SITE SCHOOL PROVIDES EDUCATION FOR ALL YOUTH IN RESIDENTIAL TREATMENT PROGRAMS. NPA IS A FULLY ACCREDITED CATEGORY 1 (NON-PUBLIC), TITLE 1 SCHOOL THAT PROVIDES DAILY CLASSROOM INSTRUCTION TO A SPECIAL POPULATION OF AT-RISK MIDDLE AND HIGH SCHOOL STUDENTS IN STATE CUSTODY. THESE ADOLESCENTS NEED HIGHLY FOCUSED INSTRUCTION TO HELP THEM STAY IN SCHOOL, RECOVER CREDITS, ESTABLISH A CLEAR EDUCATIONAL PATH, GRADUATE FROM HIGH SCHOOL, OBTAIN A HISET/GED, GAIN ESSENTIAL EMPLOYMENT SKILLS, ASSIST IN THE COMMUNITY, AND RECEIVE ASSISTANCE ON COLLEGE AND JOB APPLICATIONS.
    Expenses $538,754 · grants $33 · revenue $1,076,463

What it must file and when

IRS records say it files Form 990 or 990-EZ. Based on its last return; a smaller organization may file the 990-N. Its accounting year ends in June, so each return is due on the 15th day of the 5th month after that.

Tax yearYear endedDueIRS public records
2025June 30, 2026November 16, 2026Not due yet
2024June 30, 2025November 17, 2025990 on file
2023June 30, 2024November 15, 2024990 on file

IRS record

EIN
62-6044288
Tax-exempt status
501(c)(3): Charitable, religious, educational or scientific organization
Foundation status
Publicly supported organization (170(b)(1)(A)(vi))
Donations deductible (Pub 78)
Public charity, 50% deduction limit
Exempt since
1964
Accounting year ends
June
Files
Form 990 or 990-EZ
Assets (IRS master file)
$7,672,820
Income (IRS master file)
$4,034,168

Filing history

FormYear endedRevenueExpensesAssetsReturn
990June 2025$4,034,168$4,184,871$7,672,820XML
990June 2024$4,208,520$3,962,301$7,824,377XML
990June 2023$3,386,216$3,987,186$7,576,424IRS
990June 2022–––IRS
990June 2021–––IRS
990June 2020–––IRS
990June 2019–––IRS
990June 2018–––IRS

990-N: the IRS bulk file holds only the latest e-Postcard per organization; earlier years come from archived copies of that file since 2020 and can have gaps (the IRS e-Postcard search lists every one). 990, 990-EZ, 990-PF, 990-T: every e-filed return in the IRS e-file index since 2019; XML for the latest three processing years, amounts from the IRS Statistics of Income extracts before that. PDF copies and determination letters at the IRS (search EIN 62-6044288).

Questions about THE FLORENCE CRITTENTON AGENCY INC

What is the EIN of THE FLORENCE CRITTENTON AGENCY INC?
The employer identification number (EIN) of THE FLORENCE CRITTENTON AGENCY INC is 62-6044288.
Is THE FLORENCE CRITTENTON AGENCY INC tax-exempt?
Yes. The IRS lists it as tax-exempt under section 501(c)(3) since 1964.
Are donations to THE FLORENCE CRITTENTON AGENCY INC tax-deductible?
Yes. It is listed in IRS Publication 78 (Public charity, 50% deduction limit).
Which annual return does THE FLORENCE CRITTENTON AGENCY INC file?
Form 990 or 990-EZ. Based on its last return; a smaller organization may file the 990-N.
When is the next return of THE FLORENCE CRITTENTON AGENCY INC due?
The return for tax year 2025 (the year ending June 30, 2026) is due November 16, 2026. Form 8868 extends it by six months; the 990-N cannot be extended.
When did THE FLORENCE CRITTENTON AGENCY INC last file with the IRS?
The latest return in the IRS public files is the 990 for the year ended June 2025.
Who is the principal officer of THE FLORENCE CRITTENTON AGENCY INC?
The 990 for the year ended June 30, 2025 names NANCY CHRISTIAN.
Who are the officers and directors of THE FLORENCE CRITTENTON AGENCY INC?
The 990 for the year ended June 30, 2025 lists 12 people; 3 received compensation from the organization, the highest $256,221 (NANCY CHRISTIAN, PRESIDENT/CEO).
How much revenue does THE FLORENCE CRITTENTON AGENCY INC have?
On its 990 for the year ended June 30, 2025 it reported revenue of $4,034,168, expenses of $4,184,871 and total assets of $7,672,820 at year end.

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