Nonprofit · EIN 62-0912261
CONTACT HELPLINE INC
Tax-exempt · OAK RIDGE, TN 37831
Financials
| Year ended | Form | Revenue | Expenses | Net income | Total assets | Liabilities | Net assets |
|---|---|---|---|---|---|---|---|
| December 31, 2024 | 990 | $6,207,838 | $6,351,486 | -$143,648 | $4,449,976 | $254,344 | $4,195,632 |
| December 31, 2023 | 990 | $3,275,651 | $2,892,023 | $383,628 | $3,116,013 | $6,948 | $3,109,065 |
Financial details: 990 for the year ended December 31, 2024
Revenue
- Contributions, gifts and grants
- $6,141,803
- of which government grants
- $6,071,939
- Program service revenue
- $388
- Investment income
- $65,577
- Other revenue
- $70
Expenses
- Grants and similar amounts paid
- $0
- Compensation of officers, directors and key employees
- $0
- Other salaries and wages
- $4,750,590
- Salaries, compensation and benefits (total)
- $6,022,298
- Professional fundraising fees
- $0
- Occupancy
- $110,106
- Travel
- $26,017
- Program services (functional)
- $5,790,233
- Management and general (functional)
- $557,680
- Fundraising (functional)
- $3,573
Balance sheet and other
- Total assets, start of year
- $3,116,013
- Total assets, end of year
- $4,449,976
- Total liabilities, end of year
- $254,344
- Net assets, end of year
- $4,195,632
- Net assets without donor restrictions
- $4,195,632
- Gross receipts
- $6,207,838
- Employees
- 0
- Year formed
- 1973
- State of legal domicile
- TN
From the e-filed returns the IRS publishes as XML (latest three processing years; amended returns replace the original). PDF copies at the IRS.
Officers, directors and key employees
As listed on the 990 for the year ended December 31, 2024, highest compensation first.
| Name | Title | Hours / week | Compensation |
|---|---|---|---|
| Bruce Marshall | Executive Director Trustee or director, Officer, Key employee | 40 | $0 |
| Joe Pace | Chair Trustee or director | 2 | $0 |
| Brittanie Weaver | Member Trustee or director | 2 | $0 |
| Amanda Devine | Member Trustee or director | 2 | $0 |
| Elizabeth Box | Secretary Trustee or director, Officer | 2 | $0 |
| Casey Barrio | Member Trustee or director | 2 | $0 |
| Jacob Blake Overton | Member Trustee or director | 2 | $0 |
| Maria Castle | Member Trustee or director | 2 | $0 |
| Ragan Schriver | Member Trustee or director | 2 | $0 |
| Tiffany Davis | Member Trustee or director | 2 | $0 |
| Michelle Pacleb | Member Trustee or director | 2 | $0 |
990 for the year ended December 31, 2023: 11 people
| Name | Title | Hours / week | Compensation |
|---|---|---|---|
| W BRUCE MARSHALL | EXECUTIVE DIRECTOR Trustee or director, Officer | 40 | $0 |
| AARON FREE | SECRETARY Trustee or director, Officer | 2 | $0 |
| SASHA BENJAMIN | BOARD MEMBER Trustee or director | 2 | $0 |
| LINDSEY MCELVY | REASSURANCE COORDINATOR Trustee or director | 15 | $0 |
| MARCIA FISHER | BOARD MEMBER Trustee or director | 2 | $0 |
| DYLAN GALLOWAY | BOARD MEMBER Trustee or director | 2 | $0 |
| HANNAH LOZANO | BOARD MEMBER Trustee or director | 2 | $0 |
| BRITTANIE WEAVER | BOARD MEMBER Trustee or director | 2 | $0 |
| KELLY CALLISON | PRESIDENT Trustee or director, Officer | 2 | $0 |
| CASEY BARRIO | TREASURER Trustee or director, Officer | 5 | $0 |
| BLAKE OVERTON | VICE-PRESIDENT Trustee or director, Officer | 2 | $0 |
Address and contacts
- Address (IRS master file)
- PO BOX 4641, OAK RIDGE, TN 37831-4641
- Principal officer (990 for 2024)
- Bruce Marshall, 318 North Gay Street STE 100, Knoxville, TN 37917
- Signed the 990
- Bruce Marshall, Executive Director
- Phone
- (865) 312-7450
- Website
- www.contactlistens.org
- Return prepared by
- David M Ellis CPA
Mission
Provide free and compassionate emotional support to people in suicidal crisis and emotional distress through confidential telephone, internet chat and text services.
Program accomplishments
- Crisis services assists adults and teens in dispair or distress in order to reduce the incidence of suicide. Crisis calls, chats and text services. The crisis program answers calls, chats and texts 24 hours a day, 365 days a year.Expenses $3,474,140
- Contact trained volunteer telephone workers made daily phone calls to senior citizens, handicapped persons and those living alone to provide them with social contact, reminders and to check on their well-being. Emergency measures are taken if contact is not made. Program is approximately 30 of program service expense.Expenses $1,737,069
- Contact provides an intensive how to actively listen training program at least twice a year to the community. The training consists of twenty hours of instruction and practice covering topics such as grief, depression, sexual assault, domestic violence, suicide and substance abuse. Program is appoximately 10 of program service expense.Expenses $579,024
What it must file and when
IRS records say it files Form 990 or 990-EZ. Based on its last return; a smaller organization may file the 990-N. Its accounting year ends in December, so each return is due on the 15th day of the 5th month after that.
| Tax year | Year ended | Due | IRS public records |
|---|---|---|---|
| 2025 | December 31, 2025 | May 15, 2026 | Not on file |
| 2024 | December 31, 2024 | May 15, 2025 | 990 on file |
| 2023 | December 31, 2023 | May 15, 2024 | 990 on file |
IRS record
- EIN
- 62-0912261
- Tax-exempt status
- 501(c)(3): Charitable, religious, educational or scientific organization
- Foundation status
- Publicly supported organization (170(b)(1)(A)(vi))
- Donations deductible (Pub 78)
- Public charity, 50% deduction limit
- Exempt since
- 2020
- Accounting year ends
- December
- Files
- Form 990 or 990-EZ
- Category (NTEE)
- Mental health and crisis intervention (F40)
- Assets (IRS master file)
- $4,449,976
- Income (IRS master file)
- $6,207,838
Filing history
| Form | Year ended | Revenue | Expenses | Assets | Return |
|---|---|---|---|---|---|
| 990 | December 2024 | $6,207,838 | $6,351,486 | $4,449,976 | XML |
| 990 | December 2023 | $3,275,651 | $2,892,023 | $3,116,013 | XML |
| 990 | December 2022 | $3,246,438 | $618,120 | $2,754,588 | IRS |
| 990 | December 2021 | – | – | – | IRS |
| 990 | December 2020 | – | – | – | IRS |
| 990 | December 2019 | – | – | – | IRS |
| 990 | December 2018 | – | – | – | IRS |
990-N: the IRS bulk file holds only the latest e-Postcard per organization; earlier years come from archived copies of that file since 2020 and can have gaps (the IRS e-Postcard search lists every one). 990, 990-EZ, 990-PF, 990-T: every e-filed return in the IRS e-file index since 2019; XML for the latest three processing years, amounts from the IRS Statistics of Income extracts before that. PDF copies and determination letters at the IRS (search EIN 62-0912261).
Questions about CONTACT HELPLINE INC
- What is the EIN of CONTACT HELPLINE INC?
- The employer identification number (EIN) of CONTACT HELPLINE INC is 62-0912261.
- Is CONTACT HELPLINE INC tax-exempt?
- Yes. The IRS lists it as tax-exempt under section 501(c)(3) since 2020.
- Are donations to CONTACT HELPLINE INC tax-deductible?
- Yes. It is listed in IRS Publication 78 (Public charity, 50% deduction limit).
- Which annual return does CONTACT HELPLINE INC file?
- Form 990 or 990-EZ. Based on its last return; a smaller organization may file the 990-N.
- When is the next return of CONTACT HELPLINE INC due?
- The return for tax year 2025 (the year ending December 31, 2025) is due May 15, 2026. Form 8868 extends it by six months; the 990-N cannot be extended.
- When did CONTACT HELPLINE INC last file with the IRS?
- The latest return in the IRS public files is the 990 for the year ended December 2024.
- Who is the principal officer of CONTACT HELPLINE INC?
- The 990 for the year ended December 31, 2024 names Bruce Marshall.
- Who are the officers and directors of CONTACT HELPLINE INC?
- The 990 for the year ended December 31, 2024 lists 11 people; 0 received compensation from the organization.
- How much revenue does CONTACT HELPLINE INC have?
- On its 990 for the year ended December 31, 2024 it reported revenue of $6,207,838, expenses of $6,351,486 and total assets of $4,449,976 at year end.
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All nonprofits in OAK RIDGE · Tennessee · Mental health and crisis intervention