Nonprofit · EIN 54-1240348
HOSPITAL HOSPITALITY HOUSE OF RICHMOND INC
Tax-exempt · RICHMOND, VA 23219
Financials
| Year ended | Form | Revenue | Expenses | Net income | Total assets | Liabilities | Net assets |
|---|---|---|---|---|---|---|---|
| June 30, 2026 | 990 | $5,986,688 | $3,939,934 | $2,046,754 | $21,142,230 | $276,527 | $20,865,703 |
| June 30, 2025 | 990 | $5,221,338 | $3,811,995 | $1,409,343 | $23,649,499 | $369,874 | $23,279,625 |
| June 30, 2024 | 990 | $4,500,885 | $3,564,591 | $936,294 | $21,330,939 | $405,952 | $20,924,987 |
| June 30, 2022 | 990 | $3,334,207 | $3,002,320 | $331,887 | $17,942,826 | $358,558 | $17,584,268 |
Financial details: 990 for the year ended June 30, 2026
Revenue
- Contributions, gifts and grants
- $2,988,550
- Program service revenue
- $0
- Investment income
- $1,023,863
- Net gain from sales of assets
- $554,772
- Net income from fundraising events
- -$61,504
- Other revenue
- $1,974,275
Expenses
- Grants and similar amounts paid
- $0
- Compensation of officers, directors and key employees
- $471,111
- Other salaries and wages
- $1,759,972
- Salaries, compensation and benefits (total)
- $2,685,973
- Professional fundraising fees
- $0
- Depreciation
- $10,202
- Program services (functional)
- $3,107,756
- Management and general (functional)
- $628,940
- Fundraising (functional)
- $203,238
Balance sheet and other
- Total assets, start of year
- $19,246,762
- Total assets, end of year
- $21,142,230
- Total liabilities, end of year
- $276,527
- Net assets, end of year
- $20,865,703
- Land, buildings and equipment
- $17,155
- Net assets without donor restrictions
- $18,588,740
- Net assets with donor restrictions
- $2,276,963
- Gross receipts
- $6,155,080
- Employees
- 50
- Volunteers
- 450
- Year formed
- 1983
- State of legal domicile
- VA
From the e-filed returns the IRS publishes as XML (latest three processing years; amended returns replace the original). PDF copies at the IRS.
Officers, directors and key employees
As listed on the 990 for the year ended June 30, 2026, highest compensation first.
| Name | Title | Hours / week | Compensation | Other / benefits |
|---|---|---|---|---|
| STACY BRINKLEY | PRESIDENT/CEO Trustee or director, Officer | 40 | $232,201 | $27,700 |
| SHAWN WALKER | CFO Officer | 40 | $177,320 | $24,081 |
| DOLORES VAUTRIN | DIRECTOR OF OPERATIONS Highest-paid employee | 40 | $150,133 | $19,467 |
| SARAH MELVIN | CHIEF PHILANTHROPY OFFICER Highest-paid employee | 40 | $149,149 | $15,968 |
| BEREND SARVER | MAINTENANCE CHIEF Highest-paid employee | 40 | $108,711 | $13,167 |
| REGINAL BRYANT | DIRECTOR Trustee or director | 2 | $0 | $0 |
| RYAN CUNNINGHAM | DIRECTOR Trustee or director | 2 | $0 | $0 |
| MARCELLE DAVIS | DIRECTOR Trustee or director | 2 | $0 | $0 |
| HUGH FAIN | DIRECTOR Trustee or director | 2 | $0 | $0 |
| TORI DRUMMOND | DIRECTOR Trustee or director | 2 | $0 | $0 |
| AFUA ESSANDOH | DIRECTOR Trustee or director | 2 | $0 | $0 |
| ANDY JOWDY | DIRECTOR Trustee or director | 2 | $0 | $0 |
| CHERYL GODDARD | DIRECTOR Trustee or director | 2 | $0 | $0 |
| KATHY GRAZIANO | DIRECTOR Trustee or director | 2 | $0 | $0 |
| GAIL JOHNSON | DIRECTOR Trustee or director | 2 | $0 | $0 |
14 more people on this return
| Name | Title | Hours / week | Compensation |
|---|---|---|---|
| JUSTIN KNIGHT | DIRECTOR Trustee or director | 2 | $0 |
| CATINA JONES | DIRECTOR Trustee or director | 2 | $0 |
| KEVIN KING | DIRECTOR Trustee or director | 2 | $0 |
| VARUN MEHTA | DIRECTOR Trustee or director | 2 | $0 |
| BLAIR NELSEN | DIRECTOR Trustee or director | 2 | $0 |
| ALAN RUDNICK | DIRECTOR Trustee or director | 2 | $0 |
| SCOTT REDMOND | DIRECTOR Trustee or director | 2 | $0 |
| MATTHEW STEILBERG | DIRECTOR Trustee or director | 2 | $0 |
| JOHN SYER | DIRECTOR Trustee or director | 2 | $0 |
| HELAYNE SPIVAK | DIRECTOR Trustee or director | 2 | $0 |
| HENRY WILLETT | DIRECTOR Trustee or director | 2 | $0 |
| MELISSA BALL | CHAIRMAN Trustee or director, Officer | 2 | $0 |
| RANDAL GREENE | CHAIRMAN ELECT Trustee or director, Officer | 2 | $0 |
| SUSAN FRANK | SECRETARY/TREASURER Trustee or director, Officer | 2 | $0 |
990 for the year ended June 30, 2025: 29 people
| Name | Title | Hours / week | Compensation | Other / benefits |
|---|---|---|---|---|
| STACY BRINKLEY | PRESIDENT/CEO Trustee or director, Officer | 40 | $217,594 | $27,672 |
| SHAWN WALKER | CFO Officer | 40 | $159,485 | $23,259 |
| DOLORES VAUTRIN | DIRECTOR OF OPERATIONS Highest-paid employee | 40 | $137,875 | $19,063 |
| SARAH MELVIN | CHIEF PHILANTHROPY OFFICER Highest-paid employee | 40 | $140,708 | $15,740 |
| BEREND SARVER | MAINTENANCE CHIEF Highest-paid employee | 40 | $100,711 | $13,042 |
| REGINAL BRYANT | DIRECTOR Trustee or director | 2 | $0 | $0 |
| RYAN CUNNINGHAM | DIRECTOR Trustee or director | 2 | $0 | $0 |
| MARCELLE DAVIS | DIRECTOR Trustee or director | 2 | $0 | $0 |
| RICHARD DICKINSON | DIRECTOR Trustee or director | 2 | $0 | $0 |
| TORI DRUMMOND | DIRECTOR Trustee or director | 2 | $0 | $0 |
| AFUSA ESSANDOH | DIRECTOR Trustee or director | 2 | $0 | $0 |
| MARSHA GINTHER | DIRECTOR Trustee or director | 2 | $0 | $0 |
| CHERYL GODDARD | DIRECTOR Trustee or director | 2 | $0 | $0 |
| KATHY GRAZIANO | DIRECTOR Trustee or director | 2 | $0 | $0 |
| GAIL JOHNSON | DIRECTOR Trustee or director | 2 | $0 | $0 |
| JIM JOLLAY | DIRECTOR Trustee or director | 2 | $0 | $0 |
| CATINA JONES | DIRECTOR Trustee or director | 2 | $0 | $0 |
| KEVIN KING | DIRECTOR Trustee or director | 2 | $0 | $0 |
| VARUN MEHTA | DIRECTOR Trustee or director | 2 | $0 | $0 |
| BLAIR NELSEN | DIRECTOR Trustee or director | 2 | $0 | $0 |
| JAMIE PICKETT | DIRECTOR Trustee or director | 2 | $0 | $0 |
| SCOTT REDMOND | DIRECTOR Trustee or director | 2 | $0 | $0 |
| MATTHEW STEILBERG | DIRECTOR Trustee or director | 2 | $0 | $0 |
| JOHN SYER | DIRECTOR Trustee or director | 2 | $0 | $0 |
| CHARLIE WHITAKER | DIRECTOR Trustee or director | 2 | $0 | $0 |
| HENRY WILLETT | DIRECTOR Trustee or director | 2 | $0 | $0 |
| MELISSA BALL | CHAIRMAN Trustee or director, Officer | 2 | $0 | $0 |
| RANDAL GREENE | IMMEDIATE PAST CHAIRMAN Trustee or director, Officer | 2 | $0 | $0 |
| SUSAN FRANK | SECRETARY/TREASURER Trustee or director, Officer | 2 | $0 | $0 |
990 for the year ended June 30, 2024: 28 people
| Name | Title | Hours / week | Compensation | Other / benefits |
|---|---|---|---|---|
| STACY BRINKLEY | PRESIDENT/CEO Trustee or director, Officer | 40 | $202,062 | $26,462 |
| SHAWN WALKER | CFO Officer | 40 | $154,333 | $22,153 |
| SARAH MELVIN | CHIEF PHILANTHROPY OFFICER Highest-paid employee | 40 | $132,732 | $14,672 |
| REGINAL BRYANT | DIRECTOR Trustee or director | 2 | $0 | $0 |
| RYAN CUNNINGHAM | DIRECTOR Trustee or director | 2 | $0 | $0 |
| MARCELLE DAVIS | DIRECTOR Trustee or director | 2 | $0 | $0 |
| RICHARD DICKINSON | DIRECTOR Trustee or director | 2 | $0 | $0 |
| TORI DRUMMOND | DIRECTOR Trustee or director | 2 | $0 | $0 |
| LESLIE FLANARY | DIRECTOR Trustee or director | 2 | $0 | $0 |
| MARSHA GINTHER | DIRECTOR Trustee or director | 2 | $0 | $0 |
| CHERYL GODDARD | DIRECTOR Trustee or director | 2 | $0 | $0 |
| KATHY GRAZIANO | DIRECTOR Trustee or director | 2 | $0 | $0 |
| GAIL JOHNSON | DIRECTOR Trustee or director | 2 | $0 | $0 |
| JIM JOLLAY | DIRECTOR Trustee or director | 2 | $0 | $0 |
| CATINA JONES | DIRECTOR Trustee or director | 2 | $0 | $0 |
| GINNY LITTLE | DIRECTOR Trustee or director | 2 | $0 | $0 |
| BLAIR NELSEN | DIRECTOR Trustee or director | 2 | $0 | $0 |
| JAMIE PICKETT | DIRECTOR Trustee or director | 2 | $0 | $0 |
| SCOTT REDMOND | DIRECTOR Trustee or director | 2 | $0 | $0 |
| MATTHEW STEILBERG | DIRECTOR Trustee or director | 2 | $0 | $0 |
| JOHN SYER | DIRECTOR Trustee or director | 2 | $0 | $0 |
| CHARLIE WHITAKER | DIRECTOR Trustee or director | 2 | $0 | $0 |
| HENRY WILLETT | DIRECTOR Trustee or director | 2 | $0 | $0 |
| MATT WILLIAMS | DIRECTOR Trustee or director | 2 | $0 | $0 |
| MELISSA BALL | CHAIR ELECT Trustee or director, Officer | 2 | $0 | $0 |
| RANDAL GREENE | CHAIRMAN Trustee or director, Officer | 2 | $0 | $0 |
| SUSAN FRANK | SECRETARY Trustee or director, Officer | 2 | $0 | $0 |
| KEVIN KING | TREASURER Trustee or director, Officer | 2 | $0 | $0 |
990 for the year ended June 30, 2022: 26 people
| Name | Title | Hours / week | Compensation | Other / benefits |
|---|---|---|---|---|
| STACY BRINKLEY | PRESIDENT/CEO Trustee or director, Officer | 40 | $179,007 | $23,833 |
| SHAWN WALKER | CFO Officer | 40 | $128,952 | $19,108 |
| JOHN BROOKS | DIRECTOR OF OPERATIONS Highest-paid employee | 40 | $107,253 | $15,583 |
| RICHARD DICKINSON | DIRECTOR Trustee or director | 2 | $0 | $0 |
| TORI DRUMMOND | DIRECTOR Trustee or director | 2 | $0 | $0 |
| OSCARLYN ELDER | DIRECTOR Trustee or director | 2 | $0 | $0 |
| SUSAN FRANK | DIRECTOR Trustee or director | 2 | $0 | $0 |
| MARSHA GINTHER | DIRECTOR Trustee or director | 2 | $0 | $0 |
| CHERYL GODDARD | DIRECTOR Trustee or director | 3 | $0 | $0 |
| KATHY GRAZIANO | DIRECTOR Trustee or director | 4 | $0 | $0 |
| GAIL JOHNSON | DIRECTOR Trustee or director | 2 | $0 | $0 |
| JIM JOLLAY | DIRECTOR Trustee or director | 2 | $0 | $0 |
| FRED MOORE | DIRECTOR Trustee or director | 2 | $0 | $0 |
| BRETT MUTNICK | DIRECTOR Trustee or director | 2 | $0 | $0 |
| JAMIE PICKETT | DIRECTOR Trustee or director | 2 | $0 | $0 |
| SCOTT REDMOND | DIRECTOR Trustee or director | 2 | $0 | $0 |
| COLIN ROBINSON | DIRECTOR Trustee or director | 2 | $0 | $0 |
| TOM TICHENOR | DIRECTOR Trustee or director | 2 | $0 | $0 |
| PENNY TRENTHAM | DIRECTOR Trustee or director | 2 | $0 | $0 |
| CHARLIE WHITAKER | DIRECTOR Trustee or director | 2 | $0 | $0 |
| HENRY WILLETT | DIRECTOR Trustee or director | 2 | $0 | $0 |
| MATT WILLIAMS | DIRECTOR Trustee or director | 2 | $0 | $0 |
| BLAIR NELSEN | CHAIRMAN Trustee or director, Officer | 2 | $0 | $0 |
| RANDAL GREENE | CHAIRMAN ELECT Trustee or director, Officer | 2 | $0 | $0 |
| KEVIN KING | TREASURER Trustee or director, Officer | 2 | $0 | $0 |
| LESLIE FLANARY | SECRETARY Trustee or director, Officer | 2 | $0 | $0 |
Address and contacts
- Address (IRS master file)
- 612 E MARSHALL ST, RICHMOND, VA 23219-1846
- Principal officer (990 for 2025)
- SUSAN FRANK, 612 E MARSHALL STREET, RICHMOND, VA 23219
- Signed the 990
- SUSAN FRANK, TREASURER
- Phone
- (804) 828-6901
- Website
- WWW.THEDOORWAYS.ORG
- Return prepared by
- KEITER STEPHENS HURST GARY & SHREAVES
Mission
SEE SCHEDULE O
Program accomplishments
- HOSPITAL HOSPITALITY HOUSE DBA THE DOORWAYS PROVIDES GREATER THAN 65,000 NIGHTS OF LODGING TO APPROXIMATELY 10,000 CHILDREN, ADULTS AND VETERANS IN MEDICAL CRISIS EACH YEAR. THE DOORWAYS IS THE SECOND LARGEST HOSPITALITY HOUSE IN THE COUNTRY AND THE LARGEST TO RUN PRIMARILY ON DONATIONS. THE ORGANIZATION ACCEPTS DONATIONS AND CONTRIBUTIONS FROM GUESTS, REFERRAL PARTNERS, INDIVIDUALS, FOUNDATIONS, CORPORATIONS AND CIVIC ORGANIZATIONS. A $30.00 PER ROOM NIGHT DONATION IS SUGGESTED OF ALL FAMILIES, BUT NOT REQUIRED. NO ONE IS EVER TURNED AWAY BECAUSE OF THEIR INABILITY TO MAKE THIS DONATION (51% OF OUR GUESTS ARE UNABLE TO MAKE THE SUGGESTED DONATION). THE COST OF FULLY SERVING A FAMILY FOR ONE NIGHT IS APPROXIMATELY $125. THE DOORWAYS ACCEPTS GUESTS REFERRED FROM THE FOLLOWING PARTNERS: VCU HEALTH, THE RICHMOND VA MEDICAL CENTER, CHILDREN'S HOSPITAL OF RICHMOND AT VCU HEALTH, SHELTERING ARMS INSTITUTE (A COLLABORATION WITH VCU HEALTH), AND THE COLEMAN INSTITUTE THERE ARE 117 GUEST ROOMS WITH DEDICATED PEDIATRIC AND TRANSPLANT GUEST ROOMS AND COMMON SPACES TO MEET THE SPECIAL NEEDS OF CHILDREN AND TRANSPLANT PATIENTS. THE AVERAGE STAY IS 6 NIGHTS, WITH MANY CRITICAL OR TRANSPLANT PATIENTS REQUIRING WEEKS OR MONTHS LONG STAYS. GUEST AMENITIES INCLUDE PRIVATE BEDROOMS WITH PRIVATE ACCESSIBLE BATHROOMS, FREE DOWNTOWN PARKING, TRANSPORTATION TO VCU HEALTH, ACCESS TO PREPARED MEALS AND FULLY STOCKED KITCHENS, DONATED FOOD FOR COOKING MEALS, LIBRARY, COMMUNAL TELEVISION ROOM, DINING ROOM, CHAPEL, EXERCISE ROOM, GUEST-ADMINISTERED LAUNDRY, AND SOCIAL WORKERS.SERVICES ARE RENDERED 24 HOURS PER DAY, 365 DAYS PER YEAR. APPROXIMATELY 78% OF OUR GUESTS ARE FROM VIRGINIA. THE REMAINING 22% COME FROM ALL ACROSS THE COUNTRY AND AROUND THE WORLD TO ACCESS MEDICAL CARE IN RICHMOND.Expenses $3,107,756
What it must file and when
IRS records say it files Form 990 or 990-EZ. Based on its last return; a smaller organization may file the 990-N. Its accounting year ends in June, so each return is due on the 15th day of the 5th month after that.
| Tax year | Year ended | Due | IRS public records |
|---|---|---|---|
| 2025 | June 30, 2026 | November 16, 2026 | 990 on file |
| 2024 | June 30, 2025 | November 17, 2025 | 990 on file |
| 2023 | June 30, 2024 | November 15, 2024 | 990 on file |
IRS record
- EIN
- 54-1240348
- Tax-exempt status
- 501(c)(3): Charitable, religious, educational or scientific organization
- Foundation status
- Publicly supported organization (170(b)(1)(A)(vi))
- Donations deductible (Pub 78)
- Public charity, 50% deduction limit
- Exempt since
- 1984
- Accounting year ends
- June
- Files
- Form 990 or 990-EZ
- Category (NTEE)
- Health care (E86Z)
- Assets (IRS master file)
- $21,142,230
- Income (IRS master file)
- $6,155,080
Filing history
| Form | Year ended | Revenue | Expenses | Assets | Return |
|---|---|---|---|---|---|
| 990 | June 2026 | $5,986,688 | $3,939,934 | $21,142,230 | XML |
| 990 | June 2025 | $5,221,338 | $3,811,995 | $23,649,499 | XML |
| 990 | June 2024 | $4,500,885 | $3,564,591 | $21,330,939 | XML |
| 990 | June 2023 | $3,214,635 | $3,124,552 | $19,050,029 | IRS |
| 990 | June 2022 | $3,334,207 | $3,002,320 | $17,942,826 | XML |
| 990 | June 2021 | – | – | – | IRS |
| 990 | June 2019 | – | – | – | IRS |
990-N: the IRS bulk file holds only the latest e-Postcard per organization; earlier years come from archived copies of that file since 2020 and can have gaps (the IRS e-Postcard search lists every one). 990, 990-EZ, 990-PF, 990-T: every e-filed return in the IRS e-file index since 2019; XML for the latest three processing years, amounts from the IRS Statistics of Income extracts before that. PDF copies and determination letters at the IRS (search EIN 54-1240348).
Questions about HOSPITAL HOSPITALITY HOUSE OF RICHMOND INC
- What is the EIN of HOSPITAL HOSPITALITY HOUSE OF RICHMOND INC?
- The employer identification number (EIN) of HOSPITAL HOSPITALITY HOUSE OF RICHMOND INC is 54-1240348.
- Is HOSPITAL HOSPITALITY HOUSE OF RICHMOND INC tax-exempt?
- Yes. The IRS lists it as tax-exempt under section 501(c)(3) since 1984.
- Are donations to HOSPITAL HOSPITALITY HOUSE OF RICHMOND INC tax-deductible?
- Yes. It is listed in IRS Publication 78 (Public charity, 50% deduction limit).
- Which annual return does HOSPITAL HOSPITALITY HOUSE OF RICHMOND INC file?
- Form 990 or 990-EZ. Based on its last return; a smaller organization may file the 990-N.
- When is the next return of HOSPITAL HOSPITALITY HOUSE OF RICHMOND INC due?
- The return for tax year 2026 (the year ending June 30, 2027) is due November 15, 2027. Form 8868 extends it by six months; the 990-N cannot be extended.
- When did HOSPITAL HOSPITALITY HOUSE OF RICHMOND INC last file with the IRS?
- The latest return in the IRS public files is the 990 for the year ended June 2026.
- Who is the principal officer of HOSPITAL HOSPITALITY HOUSE OF RICHMOND INC?
- The 990 for the year ended June 30, 2026 names SUSAN FRANK.
- Who are the officers and directors of HOSPITAL HOSPITALITY HOUSE OF RICHMOND INC?
- The 990 for the year ended June 30, 2026 lists 29 people; 5 received compensation from the organization, the highest $232,201 (STACY BRINKLEY, PRESIDENT/CEO).
- How much revenue does HOSPITAL HOSPITALITY HOUSE OF RICHMOND INC have?
- On its 990 for the year ended June 30, 2026 it reported revenue of $5,986,688, expenses of $3,939,934 and total assets of $21,142,230 at year end.
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