Nonprofit · EIN 54-0169578
CITIZENS TELEPHONE COOPERATIVE
Tax-exempt · FLOYD, VA 24091
Financials
| Year ended | Form | Revenue | Expenses | Net income | Total assets | Liabilities | Net assets |
|---|---|---|---|---|---|---|---|
| December 31, 2024 | 990 | $19,096,173 | $17,644,494 | $1,451,679 | $62,180,303 | $30,481,153 | $31,699,150 |
| December 31, 2023 | 990 | $18,608,356 | $17,581,802 | $1,026,554 | $60,890,554 | $30,029,092 | $30,861,462 |
Financial details: 990 for the year ended December 31, 2024
Revenue
- Contributions, gifts and grants
- $2,821,931
- of which government grants
- $2,821,931
- Program service revenue
- $14,773,625
- Investment income
- $188,344
- Net gain from sales of assets
- $169,517
- Tax-exempt bond proceeds
- $18,827
- Other revenue
- $1,312,273
Expenses
- Grants and similar amounts paid
- $0
- Compensation of officers, directors and key employees
- $860,247
- Salaries, compensation and benefits (total)
- $860,247
- Professional fundraising fees
- $0
- Depreciation
- $4,425,587
Balance sheet and other
- Total assets, start of year
- $60,890,554
- Total assets, end of year
- $62,180,303
- Total liabilities, end of year
- $30,481,153
- Net assets, end of year
- $31,699,150
- Land, buildings and equipment
- $52,057,555
- Gross unrelated business income
- $72,990
- Gross receipts
- $19,096,173
- Employees
- 74
- Volunteers
- 0
- Year formed
- 1953
- State of legal domicile
- VA
From the e-filed returns the IRS publishes as XML (latest three processing years; amended returns replace the original). PDF copies at the IRS.
Officers, directors and key employees
As listed on the 990 for the year ended December 31, 2024, highest compensation first.
| Name | Title | Hours / week | Compensation | From related orgs | Other / benefits |
|---|---|---|---|---|---|
| DONNA SMITH | CEO/GENERAL MANAGER Officer | 45 | $153,712 | $0 | $53,616 |
| MICHAEL HERRING | NETWORK ENGINEER/R&D Highest-paid employee | 42 | $126,442 | $0 | $29,705 |
| CHRIS J BOND | CFO Officer | 45 | $110,323 | $0 | $37,570 |
| JASON VAUGHN | WAN TECHNICIAN Highest-paid employee | 42 | $107,915 | $0 | $36,261 |
| RUSSELL JANNEY | ENGINEERING MANAGER Highest-paid employee | 45 | $105,199 | $0 | $32,755 |
| SHELBY QUESENBERRY | SECRETARY Trustee or director, Officer | 1 | $10,839 | $550 | $0 |
| JONATHAN VEST | VICE PRESIDENT Trustee or director, Officer | 1 | $9,993 | $550 | $0 |
| DANIEL GRIM | DIRECTOR Trustee or director | 1 | $9,348 | $0 | $0 |
| RHONDA TURPIN | DIRECTOR Trustee or director | 1 | $8,126 | $0 | $0 |
| WESLEY GOFF | DIRECTOR Trustee or director | 1 | $8,073 | $0 | $0 |
| JOSEPH ITALIANO | PRESIDENT Trustee or director, Officer | 1 | $7,542 | $0 | $0 |
| LYNWOOD ALLEN | DIRECTOR Trustee or director | 1 | $6,598 | $550 | $0 |
| KEVIN HUBBARD | DIRECTOR Trustee or director | 1 | $6,230 | $0 | $0 |
990 for the year ended December 31, 2023: 12 people
| Name | Title | Hours / week | Compensation | From related orgs | Other / benefits |
|---|---|---|---|---|---|
| DONNA SMITH | CEO/GENERAL MANAGER Officer | 45 | $147,278 | $0 | $41,099 |
| MICHAEL HERRING | NETWORK ENGINEER/R&D Highest-paid employee | 42 | $133,662 | $0 | $29,236 |
| JASON VAUGHN | WAN TECHNICIAN Highest-paid employee | 42 | $111,395 | $0 | $35,509 |
| CHRIS J BOND | CFO Officer | 45 | $103,159 | $0 | $35,064 |
| DANIEL GRIM | DIRECTOR Trustee or director | 1 | $17,964 | $0 | $0 |
| RHONDA TURPIN | DIRECTOR Trustee or director | 1 | $16,363 | $0 | $0 |
| JOE ITALIANO | DIRECTOR THRU 10.21.23; PRESIDENT BEG 10.22.23 Trustee or director, Officer | 1 | $13,193 | $0 | $0 |
| KEVIN HUBBARD | DIRECTOR Trustee or director | 1 | $12,048 | $0 | $0 |
| SHELBY QUESENBERRY | SECRETARY Trustee or director, Officer | 1 | $11,280 | $275 | $0 |
| JONATHAN VEST | VICE PRESIDENT Trustee or director | 1 | $10,108 | $275 | $0 |
| WESLEY GOFF | PRESIDENT (01.01.23-10.21.23) Trustee or director, Officer | 1 | $8,223 | $0 | $0 |
| LYNWOOD ALLEN | DIRECTOR Trustee or director, Officer | 1 | $6,630 | $275 | $0 |
Address and contacts
- Address (IRS master file)
- 220 WEBBS MILL RD N, FLOYD, VA 24091-3679
- Principal officer (990 for 2024)
- DONNA SMITH, 220 WEBBS MILL ROAD P O BOX 137, FLOYD, VA 24091
- Signed the 990
- DONNA SMITH, CEO / GENERAL MANAGER
- Phone
- (540) 745-2111
- Website
- WWW.CITIZENS.COOP
- Return prepared by
- BLACKBURN CHILDERS & STEAGALL PLC
Mission
CITIZENS' MISSION: TO PROVIDE QUALITY SERVICE, EXCELLENT SUPPORT, AND ADVANCED TECHNOLOGIES RELATED TO COMMUNICATIONS AND ENTERTAINMENT IN OUR SERVICE TERRITORY.
Program accomplishments
- CITIZENS TELEPHONE COOPERATIVE AND ITS SUBSIDIARIES PROVIDE TELEPHONE, INTERNET, CABLE TELEVISION, TRANSPORT, HOME SECURITY, MEDICAL ALERT, AND WEB AND EMAIL HOSTING SERVICES FOR MEMBERS OF THE COOPERATIVE. ADDITIONALLY, THE COOPERATIVE PROVIDES, SELLS, AND LEASES COMMUNICATION EQUIPMENT.
What it must file and when
IRS records say it files Form 990 or 990-EZ. Based on its last return; a smaller organization may file the 990-N. Its accounting year ends in December, so each return is due on the 15th day of the 5th month after that.
| Tax year | Year ended | Due | IRS public records |
|---|---|---|---|
| 2025 | December 31, 2025 | May 15, 2026 | Not on file |
| 2024 | December 31, 2024 | May 15, 2025 | 990 on file |
| 2023 | December 31, 2023 | May 15, 2024 | 990 on file |
IRS record
- EIN
- 54-0169578
- Tax-exempt status
- 501(c)(12): Benevolent life insurance association or mutual company
- Donations deductible
- No
- Exempt since
- 2000
- Accounting year ends
- December
- Files
- Form 990 or 990-EZ
- Category (NTEE)
- Mutual and membership benefit (Y22)
- Assets (IRS master file)
- $62,180,303
- Income (IRS master file)
- $19,096,173
Filing history
| Form | Year ended | Revenue | Expenses | Assets | Return |
|---|---|---|---|---|---|
| 990 | December 2024 | $19,096,173 | $17,644,494 | $62,180,303 | XML |
| 990 | December 2023 | $18,608,356 | $17,581,802 | $60,890,554 | XML |
| 990 | December 2022 | $16,787,574 | $15,708,255 | $58,558,437 | IRS |
| 990 | December 2021 | – | – | – | IRS |
| 990 | December 2020 | – | – | – | IRS |
| 990 | December 2018 | – | – | – | IRS |
| 990 | December 2017 | – | – | – | IRS |
990-N: the IRS bulk file holds only the latest e-Postcard per organization; earlier years come from archived copies of that file since 2020 and can have gaps (the IRS e-Postcard search lists every one). 990, 990-EZ, 990-PF, 990-T: every e-filed return in the IRS e-file index since 2019; XML for the latest three processing years, amounts from the IRS Statistics of Income extracts before that. PDF copies and determination letters at the IRS (search EIN 54-0169578).
Questions about CITIZENS TELEPHONE COOPERATIVE
- What is the EIN of CITIZENS TELEPHONE COOPERATIVE?
- The employer identification number (EIN) of CITIZENS TELEPHONE COOPERATIVE is 54-0169578.
- Is CITIZENS TELEPHONE COOPERATIVE tax-exempt?
- Yes. The IRS lists it as tax-exempt under section 501(c)(12) since 2000.
- Are donations to CITIZENS TELEPHONE COOPERATIVE tax-deductible?
- No. The IRS master file says contributions to it are not deductible.
- Which annual return does CITIZENS TELEPHONE COOPERATIVE file?
- Form 990 or 990-EZ. Based on its last return; a smaller organization may file the 990-N.
- When is the next return of CITIZENS TELEPHONE COOPERATIVE due?
- The return for tax year 2025 (the year ending December 31, 2025) is due May 15, 2026. Form 8868 extends it by six months; the 990-N cannot be extended.
- When did CITIZENS TELEPHONE COOPERATIVE last file with the IRS?
- The latest return in the IRS public files is the 990 for the year ended December 2024.
- Who is the principal officer of CITIZENS TELEPHONE COOPERATIVE?
- The 990 for the year ended December 31, 2024 names DONNA SMITH.
- Who are the officers and directors of CITIZENS TELEPHONE COOPERATIVE?
- The 990 for the year ended December 31, 2024 lists 13 people; 13 received compensation from the organization, the highest $153,712 (DONNA SMITH, CEO/GENERAL MANAGER).
- How much revenue does CITIZENS TELEPHONE COOPERATIVE have?
- On its 990 for the year ended December 31, 2024 it reported revenue of $19,096,173, expenses of $17,644,494 and total assets of $62,180,303 at year end.
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