Nonprofit · EIN 51-0178661
VIABILITY INC
Tax-exempt · SPRINGFIELD, MA 01104
Financials
| Year ended | Form | Revenue | Expenses | Net income | Total assets | Liabilities | Net assets |
|---|---|---|---|---|---|---|---|
| June 30, 2025 | 990 | $44,834,853 | $38,513,712 | $6,321,141 | $59,045,019 | $8,803,215 | $50,241,804 |
| June 30, 2024 | 990 | $40,453,080 | $34,306,594 | $6,146,486 | $53,312,120 | $9,592,929 | $43,719,191 |
Financial details: 990 for the year ended June 30, 2025
Revenue
- Contributions, gifts and grants
- $264,913
- Program service revenue
- $43,670,271
- Investment income
- $790,342
- Net gain from sales of assets
- $214,928
- Other revenue
- $109,327
Expenses
- Grants and similar amounts paid
- $0
- Compensation of officers, directors and key employees
- $1,024,546
- Other salaries and wages
- $20,926,252
- Salaries, compensation and benefits (total)
- $26,476,537
- Professional fundraising fees
- $0
- Legal fees
- $16,851
- Accounting fees
- $95,690
- Occupancy
- $1,051,080
- Travel
- $999,465
- Depreciation
- $963,550
- Program services (functional)
- $32,901,494
- Management and general (functional)
- $5,612,218
Balance sheet and other
- Total assets, start of year
- $53,312,120
- Total assets, end of year
- $59,045,019
- Total liabilities, end of year
- $8,803,215
- Net assets, end of year
- $50,241,804
- Land, buildings and equipment
- $9,786,543
- Publicly traded securities
- $13,186,922
- Net assets without donor restrictions
- $50,241,804
- Gross receipts
- $44,834,853
- Employees
- 922
- Volunteers
- 30
- Year formed
- 1975
- State of legal domicile
- MA
From the e-filed returns the IRS publishes as XML (latest three processing years; amended returns replace the original). PDF copies at the IRS.
Officers, directors and key employees
As listed on the 990 for the year ended June 30, 2025, highest compensation first.
| Name | Title | Hours / week | Compensation | Other / benefits |
|---|---|---|---|---|
| COLLEEN HOLMES | PRESIDENT AND CEO Officer | 40 | $277,300 | $34,275 |
| SUSAN CAULEY | CHIEF OPERATING OFFICER Highest-paid employee | 40 | $167,212 | $39,194 |
| JANICE BROWN | CHIEF FINANCIAL OFFICER Highest-paid employee | 40 | $168,717 | $18,453 |
| SYLVIANA LOPEZ | CHIEF PEOPLE OFFICER Highest-paid employee | 40 | $148,573 | $25,408 |
| DANIELLE LETOURNEAU | CHIEF OF STAFF Highest-paid employee | 40 | $132,693 | $12,723 |
| CYNTHIA MELLOR | VICE PRESIDENT Highest-paid employee | 40 | $122,708 | $18,606 |
| FRANCIS FITZGERALD | CHAIR Trustee or director, Officer | 2 | $0 | $0 |
| STEPHEN SOBEY | VICE CHAIR Trustee or director, Officer | 2 | $0 | $0 |
| CHARLENE SMOLKOWICZ | TREASURER Trustee or director, Officer | 2 | $0 | $0 |
| RHONDA JACOBS | CLERK Trustee or director, Officer | 2 | $0 | $0 |
| TIMOTHY MARINI | CHAIR EMERITUS Trustee or director | 2 | $0 | $0 |
| JONATHAN STEPHEN DEAN | DIRECTOR Trustee or director | 2 | $0 | $0 |
| MELISSA ENGLISH | DIRECTOR Trustee or director | 2 | $0 | $0 |
| PAMELA MOLINA | DIRECTOR Trustee or director | 2 | $0 | $0 |
| RICHARD PERRYMAN | DIRECTOR Trustee or director | 2 | $0 | $0 |
1 more people on this return
| Name | Title | Hours / week | Compensation |
|---|---|---|---|
| DONNA CARROLL | DIRECTOR Trustee or director | 2 | $0 |
990 for the year ended June 30, 2024: 14 people
| Name | Title | Hours / week | Compensation | Other / benefits |
|---|---|---|---|---|
| COLLEEN HOLMES | PRESIDENT AND CEO Officer | 40 | $277,535 | $32,774 |
| SUSAN CAULEY | CHIEF OPERATING OFFICER Highest-paid employee | 40 | $156,662 | $36,864 |
| JANICE BROWN | CHIEF FINANCIAL OFFICER Highest-paid employee | 40 | $143,105 | $15,683 |
| PATRICIA ROBINSON | VICE PRESIDENT Highest-paid employee | 40 | $110,299 | $25,042 |
| CYNTHIA MELLOR | VICE PRESIDENT Highest-paid employee | 40 | $110,690 | $14,134 |
| GREGG THOMPSON | VICE PRESIDENT Highest-paid employee | 40 | $107,385 | $5,260 |
| JONATHAN STEPHEN DEAN | VICE CHAIR Trustee or director, Officer | 2 | $0 | $0 |
| MELISSA ENGLISH | DIRECTOR Trustee or director | 2 | $0 | $0 |
| TIMOTHY MARINI | CHAIR EMERITUS Trustee or director | 2 | $0 | $0 |
| CHARLENE SMOLKOWICZ | TREASURER Trustee or director, Officer | 2 | $0 | $0 |
| STEPHEN SOBEY | CLERK Trustee or director, Officer | 2 | $0 | $0 |
| FRANCIS FITZGERALD | CHAIR Trustee or director, Officer | 2 | $0 | $0 |
| RHONDA JACOBS | DIRECTOR Trustee or director | 2 | $0 | $0 |
| PAMELA MOLINA | DIRECTOR Trustee or director | 2 | $0 | $0 |
Address and contacts
- Address (IRS master file)
- 60 BROOKDALE DR, SPRINGFIELD, MA 01104-3206
- Principal officer (990 for 2024)
- COLLEEN HOLMES, 60 BROOKDALE DRIVE, SPRINGFIELD, MA 01104
- Signed the 990
- COLLEEN HOLMES, PRESIDENT/CHIEF EXECUTIVE OFFICER
- Phone
- (413) 781-5359
- Website
- WWW.VIABILITY.ORG
- Return prepared by
- WHITTLESEY PC
Mission
VIABILITY'S MISSION IS TO BUILD A WORLD IN WHICH INDIVIDUALS WITH DISABILITIES AND OTHER DISADVANTAGES REALIZE ACCEPTANCE, INCLUSION, AND ACCESS.
Program accomplishments
- SUPPORTIVE LIVING SERVICES - VIABILITY, INC. OFFERS SEVERAL MODELS OF LIVING SUPPORTS FOR ADULTS WITH DISABILITIES TO LIVE SAFELY AND FULLY WITH DIGNITY, GREATER INDEPENDENCE, CHOICES AND ACCESS TO PARTICIPATE AS MEMBERS OF THEIR COMMUNITIES. OPTIONS INCLUDE ADULT FAMILY CARE, RESIDENTIAL AND OTHER SUPPORTIVE LIVING SERVICES WHERE INDIVIDUALS CAN LIVE IN THEIR OWN APARTMENTS WITH 24-HOUR SUPPORTS, OR WITH HOST FAMILIES. THE INDIVIDUAL IS AT THE CENTER OF SERVICES DEVELOPMENT, PLANS, AND GOALS FOR DEVELOPING THEIR SKILLS AND ACCESSING OPPORTUNITIES. AS WITH ALL VIABILITY SERVICES, WE STRIVE TO HONOR THE FULL DIMENSIONS OF EACH INDIVIDUAL'S IDENTITY AND FIND WAYS TO OVERCOME COMMON AND UNIQUE BARRIERS, WHICH THEY MAY ENCOUNTER.Expenses $7,709,104 · revenue $8,735,533
- EMPLOYMENT SERVICES - VIABILITY, INC. OFFERS A RANGE OF EMPLOYMENT AND PRE-EMPLOYMENT SERVICES, WHICH PROVIDE AVENUES FOR TEENS AND ADULTS WITH DISABILITIES OR DISADVANTAGES TO EXPLORE AND EXPERIENCE WORK OPPORTUNITIES, AND TO ACHIEVE PURPOSE AND SUCCESS IN THEIR WORK PURSUITS AS CONTRIBUTING MEMBERS OF THE WORKFORCE AND THEIR COMMUNITIES. OUR SERVICES INCLUDE VOCATIONAL TRAINING; JOB READINESS SKILL-BUILDING; ASSESSMENTS; JOB TRAINING, MATCHING, AND JOB PLACEMENT; ON THE JOB COACHING SUPPORT; AND INDEPENDENT AND COMPETITIVE EMPLOYMENT OPPORTUNITIES. WE ALSO WORK WITH 500+ EMPLOYMENT SITES AS PARTNERS IN MAKING THEIR WORKPLACES MORE INCLUSIVE, AND ACCESSIBLE. USING INNOVATIVE AND INDIVIDUALIZED TRAINING TOOLS AND APPROACHES, VIABILITY CELEBRATES OVER 3,000 INDIVIDUALS IN ACHIEVING EMPLOYMENT ANNUALLY, IN EARNING MONEY, HELPING TO SUPPORT THEIR FAMILIES, AND PROVIDING EMPLOYERS WITH A WILLING AND ABLE WORKFORCE. OUR EMPLOYMENT SERVICES ARE CARF ACCREDITED.Expenses $9,300,321 · revenue $10,761,888
- COMMUNITY ENGAGEMENT SERVICES - VIABILITY, INC. SERVES ADULTS WITH DISABILITIES OR DISADVANTAGES IN PSYCHO-SOCIAL CLUBHOUSE MODEL PROGRAMS, DAY HABILITATION PROGRAMS AND COMMUNITY-BASED DAY SERVICES. EACH PROGRAM MODEL SERVES TO BREAK DOWN THE WALLS OF STIGMA, AND BARRIERS TO ACCESS BY PROVIDING OPPORTUNITIES FOR PROGRAM MEMBERS TO BUILD SKILLS, PURSUE INTERESTS AND EDUCATION, SOCIALIZE, AND CONTRIBUTE THEIR SKILLS AND TALENTS WITHIN THEIR PROGRAM AND THEIR COMMUNITIES. GUIDED BY WHAT OUR PROGRAM MEMBERS IDENTFIY AS THEIR OWN INTERESTS, PREFERENCES, AND GOALS, WE DEVELOP CUSTOMIZED PLANS AND OPPORTUNITIES RANGING FROM SOFT SKILLS TO MONEY MANAGEMENT TO APPLYING FOR COLLEGE TO VOLUNTEERING TO HEALTH AND WELLNESS. OUR MEMBERS GROW COMMUNITY GARDENS FOR THEIR CITIES, SERVE AS DISABILITY ADVOCATES, PERFORM OUTREACH, PRODUCE RADIO SHOWS, HELP TRAIN INTERNS, HOLD CRAFT FAIRS AND MORE. IN OUR CLUBHOUSE INTERNATIONAL ACCREDITED CLUBHOUSE PROGRAMS, EMPLOYMENT AND A WORK-ORDERED DAY WHERE MEMBERS ARE COLLEAGUES HELPING TO RUN THE CLUB'S OPERATIONS ARE THE FOCUS. OUR SERVICES ARE ALSO CARF ACCREDITED.Expenses $12,648,376 · revenue $19,871,332
- OTHER PROGRAM SERVICES - VIABILITY, INC. SERVES TEENS AND YOUNG ADULTS WITH TRANSITIONAL SERVICES TO PREPARE THEM FOR THEIR NEXT STEPS INTO EMPLOYMENT, COLLEGE AND EDUCATIONAL PROGRAMS. WE OFFER JOB READINESS; ASSESSMENTS; JOB EXPLORATION OPPORTUNITIES THROUGH PAID INTERNSHIPS AND SUPPORTS TO CONNECT WITH COLLEGES AND TRADE SCHOOLS TO EXPLORE OPPORTUNITIES. USING INNOVATIVE TECHNOLOGIES AND INDIVIDUALIZED APPROACHES, WE PROVIDE A SAFE, JUDGEMENT-FREE ZONE FOR TEENS AND YOUNG ADULTS TO START ENVISIONING AND BUILDING TOWARDS THEIR FUTURES. ADDITIONALLY WE PROVIDE DAILY TRANSPORTATION SERVICES TO HUNDREDS OF INDIVIDUALS WITH DISABILITIES ANNUALLY WITH A STELLAR SAFETY RECORD.Expenses $3,243,693 · revenue $4,301,518
What it must file and when
IRS records say it files Form 990 or 990-EZ. Based on its last return; a smaller organization may file the 990-N. Its accounting year ends in June, so each return is due on the 15th day of the 5th month after that.
| Tax year | Year ended | Due | IRS public records |
|---|---|---|---|
| 2025 | June 30, 2026 | November 16, 2026 | Not due yet |
| 2024 | June 30, 2025 | November 17, 2025 | 990 on file |
| 2023 | June 30, 2024 | November 15, 2024 | 990 on file |
IRS record
- EIN
- 51-0178661
- Tax-exempt status
- 501(c)(3): Charitable, religious, educational or scientific organization
- Foundation status
- Publicly supported organization (170(b)(1)(A)(vi))
- Donations deductible (Pub 78)
- Public charity, 50% deduction limit
- Exempt since
- 1976
- Accounting year ends
- June
- Files
- Form 990 or 990-EZ
- Category (NTEE)
- Employment (J30Z)
- Assets (IRS master file)
- $59,045,019
- Income (IRS master file)
- $44,834,853
Filing history
| Form | Year ended | Revenue | Expenses | Assets | Return |
|---|---|---|---|---|---|
| 990 | June 2025 | $44,834,853 | $38,513,712 | $59,045,019 | XML |
| 990 | June 2024 | $40,453,080 | $34,306,594 | $53,312,120 | XML |
| 990 | June 2023 | $38,384,389 | $32,118,200 | $45,357,820 | IRS |
| 990 | June 2022 | – | – | – | IRS |
| 990 | June 2021 | – | – | – | IRS |
| 990 | June 2020 | – | – | – | IRS |
| 990 | June 2019 | – | – | – | IRS |
990-N: the IRS bulk file holds only the latest e-Postcard per organization; earlier years come from archived copies of that file since 2020 and can have gaps (the IRS e-Postcard search lists every one). 990, 990-EZ, 990-PF, 990-T: every e-filed return in the IRS e-file index since 2019; XML for the latest three processing years, amounts from the IRS Statistics of Income extracts before that. PDF copies and determination letters at the IRS (search EIN 51-0178661).
Questions about VIABILITY INC
- What is the EIN of VIABILITY INC?
- The employer identification number (EIN) of VIABILITY INC is 51-0178661.
- Is VIABILITY INC tax-exempt?
- Yes. The IRS lists it as tax-exempt under section 501(c)(3) since 1976.
- Are donations to VIABILITY INC tax-deductible?
- Yes. It is listed in IRS Publication 78 (Public charity, 50% deduction limit).
- Which annual return does VIABILITY INC file?
- Form 990 or 990-EZ. Based on its last return; a smaller organization may file the 990-N.
- When is the next return of VIABILITY INC due?
- The return for tax year 2025 (the year ending June 30, 2026) is due November 16, 2026. Form 8868 extends it by six months; the 990-N cannot be extended.
- When did VIABILITY INC last file with the IRS?
- The latest return in the IRS public files is the 990 for the year ended June 2025.
- Who is the principal officer of VIABILITY INC?
- The 990 for the year ended June 30, 2025 names COLLEEN HOLMES.
- Who are the officers and directors of VIABILITY INC?
- The 990 for the year ended June 30, 2025 lists 16 people; 6 received compensation from the organization, the highest $277,300 (COLLEEN HOLMES, PRESIDENT AND CEO).
- How much revenue does VIABILITY INC have?
- On its 990 for the year ended June 30, 2025 it reported revenue of $44,834,853, expenses of $38,513,712 and total assets of $59,045,019 at year end.
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