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Nonprofit · EIN 38-2056710

NORTHWEST SENIOR RESOURCES INCORPORATED

Tax-exempt · TRAVERSE CITY, MI 49686

Financials

$18.3M$18.5M2022$18M$18M2023$20.4M$18M2024
Revenue Expenses · by fiscal year end
Financials of NORTHWEST SENIOR RESOURCES INCORPORATED by year, from its e-filed returns
Year endedFormRevenueExpensesNet incomeTotal assetsLiabilitiesNet assets
September 30, 2025990$20,438,023$18,049,446$2,388,577$8,950,292$2,273,697$6,676,595
September 30, 2024990$18,006,935$17,985,556$21,379$6,686,010$2,357,998$4,328,012
September 30, 2023990$18,305,309$18,467,622-$162,313$5,768,199$1,524,476$4,243,723
Financial details: 990 for the year ended September 30, 2025

Revenue

Contributions, gifts and grants
$20,249,851
of which government grants
$20,249,851
Program service revenue
$695
Investment income
$62,846
Net rental income
$101,352
Other revenue
$124,631

Expenses

Grants and similar amounts paid
$1,749,926
Compensation of officers, directors and key employees
$146,915
Other salaries and wages
$2,487,776
Salaries, compensation and benefits (total)
$3,628,554
Professional fundraising fees
$0
Legal fees
$98,988
Accounting fees
$212,074
Occupancy
$77,043
Travel
$64,111
Depreciation
$26,491
Program services (functional)
$16,618,656
Management and general (functional)
$1,430,790

Balance sheet and other

Total assets, start of year
$6,686,010
Total assets, end of year
$8,950,292
Total liabilities, end of year
$2,273,697
Net assets, end of year
$6,676,595
Land, buildings and equipment
$189,344
Net assets without donor restrictions
$6,676,595
Gross receipts
$20,438,023
Employees
47

From the e-filed returns the IRS publishes as XML (latest three processing years; amended returns replace the original). PDF copies at the IRS.

Officers, directors and key employees

As listed on the 990 for the year ended September 30, 2025, highest compensation first.

NameTitleHours / weekCompensation
KANDI LANNENCEO
Trustee or director, Officer
40$82,258
KATHLEEN KIMMELFINANCE DIRE
Trustee or director, Officer
40$64,657
GWENNE ALLGAIERTRUSTEE
Trustee or director
1$0
ERIN BROTHERTONTRUSTEE
Trustee or director
1$0
ROBERT JESSTRUSTEE
Trustee or director
1$0
JANICE MCCRANERTRUSTEE
Trustee or director
1$0
JACK MESSERDIRECTOR
Trustee or director, Officer
1$0
PAM NIEBRZYDOWSKITREASURER
Trustee or director, Officer
1$0
CHERYL PATTONTRUSTEE
Trustee or director
1$0
DAVID PERSONSTRUSTEE
Trustee or director
1$0
BOB ROELOFSTRUSTEE
Trustee or director
1$0
ASHLEA WALTERSECRETARY
Trustee or director, Officer
1$0
DAVID WHITEDIRECTOR
Trustee or director, Officer
1$0
990 for the year ended September 30, 2024: 15 people
NameTitleHours / weekCompensationOther / benefits
HEIDI GUSTINEEXECUTIVE DIRECTOR
Officer
40$105,588$24,538
KENDELL WALTONFINANCE DIRECTOR
Officer
40$24,411$12,059
CANDACE JACQUESTRUSTEE (ENDED 6/24)
Trustee or director
1$0$0
BOB ROELOFSTRUSTEE
Trustee or director
1$0$0
KORY HANSENTRUSTEE (ENDED 4/24)
Trustee or director
1$0$0
ROBERT JESSTRUSTEE
Trustee or director
1$0$0
REBECCA BARRTRUSTEE
Trustee or director
1$0$0
JANICE MCCRANERTRUSTEE
Trustee or director
1$0$0
ERIN BROTHERTONTRUSTEE
Trustee or director
1$0$0
BOB BALDWINTRUSTEE
Trustee or director
1$0$0
CHERYL PATTONTRUSTEE
Trustee or director
1$0$0
ASHLEA WALTERSECRETARY
Trustee or director, Officer
1$0$0
PAM NIEBRZYDOWSKITREASURER
Trustee or director, Officer
1$0$0
JACK MESSERVICE CHAIRPERSON
Trustee or director, Officer
1$0$0
DAVID WHITECHAIRPERSON
Trustee or director, Officer
1$0$0
990 for the year ended September 30, 2023: 18 people
NameTitleHours / weekCompensationOther / benefits
HEIDI GUSTINEEXECUTIVE DIRECTOR
Officer
40$106,490$36,317
PAM NIEBRZYDOWSKICHAIR
Trustee or director, Officer
1$0$0
REBECCA BARRVICE CHAIR
Trustee or director, Officer
1$0$0
DAVID WHITETREASURER
Trustee or director, Officer
1$0$0
ROBERT JESSTRUSTEE
Trustee or director
1$0$0
BOB ROELOFSTRUSTEE
Trustee or director
1$0$0
BETH WAGNERTRUSTEE
Trustee or director
1$0$0
ASHLEA WALTERTRUSTEE AS OF FEBRUARY
Trustee or director
1$0$0
JANICE MCCRANERTRUSTEE AS OF FEBRUARY
Trustee or director
1$0$0
JEFF SEITINGTRUSTEE AS OF FEBRUARY
Trustee or director
1$0$0
CANDACE JACQUESTRUSTEE AS OF MARCH
Trustee or director
1$0$0
ERIN BROTHERTONTRUSTEE AS OF APRIL
Trustee or director
1$0$0
JUDY NICHOLSTRUSTEE THRU JANUARY
Trustee or director
1$0$0
KATINA BANKOTRUSTEE THRU JANUARY
Trustee or director
1$0$0
ERIC GUSTADTRUSTEE THRU JANUARY
Trustee or director
1$0$0
LAURA FOERSTERTRUSTEE THRU JANUARY
Trustee or director
1$0$0
JASON BAUGHANTRUSTEE THRU MARCH
Trustee or director
1$0$0
KORY HANSENTRUSTEE THRU JULY
Trustee or director
1$0$0

Address and contacts

Address (IRS master file)
1609 PARK DR, TRAVERSE CITY, MI 49686-4701
Principal officer (990 for 2024)
KANDI LANNEN, PO BOX 5946, TRAVERSE CITY, MI 49696
Signed the 990
KANDI LANNEN, CEO
Phone
(231) 421-9637
Return prepared by
LEWIS & KNOPF CPAS

Mission

TO SERVE AND ADVOCATE FOR OLDER ADULTS, ADULTS WITH DISABILITIES, AND CAREGIVERS BY SUPPORTING THEIR INDEPENDENCE, DIGNITY, AND QUALITY OF LIFE.

990 for the year ended September 30, 2025

Program accomplishments

  • 473 INDIVIDUALS WERE SERVED VIA THE MI CHOICE WAIVER PROGRAM THAT COORDINATES A PLAN THAT SUPPORTS ADULTS 18 YEARS AND OLDER WHO ARE ELIGIBLE TO HAVE MEDICAID PAY FOR LONG TERM CARE IN COMMUNITY SETTING.
    Expenses $13,719,882 · revenue $23,974
  • THROUGH THE CARE MANAGEMENT PROGRAM, AAANM GUIDES ADULTS 60 YEARS AND OLDER WHO HAVE LONG TERM CARE NEEDS TO RESOURCES THAT HELP SUPPORT CARE IN THE COMMUNITY. SERVICES PURCHASED ON BEHALF OF THESE INDIVIDUALS INCLUDE ADULT DAY HEALTH, COMMUNITY LIVING SUPPORTS, HOME DELIVERED MEALS, HOMEMAKING, PERSONAL CARE, PRIVATE DUTY NURSING, RESPITE CARE AND TRANSPORTATION. SERVICED 277 PARTICIPANTS THROUGH ITS CARE MANAGEMENT AND CASE COORDINATION & SUPPORT PROGRAMS.
    Expenses $1,148,848
  • CONTRACTED SERVICED: AAANM CONTACTS FEDERAL AMERICANS ACT AND STATE OLDER MICHIGANIANS ACT FUNDING TO ORGANIZATIONS THAT SERVICE THE 10 COUNTY REGION.CONTRACTED SERVICE INCLUDE: ADULT DAY HEALTH, KINSHIP CAREGIVER SUPPLEMENTAL SERVICES, CONGREGATE MEALS, HOME DELIVERED MEALS AND LEGAL ASSISTANCE. MONEY WAS DISTRIBUTED TO ALL 10 COUNTIES TO PROVIDE THE CONTRACTED SERVICES NOTED ABOVE.
    Expenses $1,749,926 · grants $1,749,926

What it must file and when

IRS records say it files Form 990 or 990-EZ. Based on its last return; a smaller organization may file the 990-N. Its accounting year ends in September, so each return is due on the 15th day of the 5th month after that.

Tax yearYear endedDueIRS public records
2025September 30, 2026February 15, 2027Not due yet
2024September 30, 2025February 16, 2026990 on file
2023September 30, 2024February 17, 2025990 on file

IRS record

EIN
38-2056710
Tax-exempt status
501(c)(3): Charitable, religious, educational or scientific organization
Foundation status
Publicly supported organization (170(b)(1)(A)(vi))
Donations deductible (Pub 78)
Public charity, 50% deduction limit
Exempt since
1978
Accounting year ends
September
Files
Form 990 or 990-EZ
Category (NTEE)
Human services (P81Z)
Assets (IRS master file)
$8,950,292
Income (IRS master file)
$20,438,023

Filing history

FormYear endedRevenueExpensesAssetsReturn
990September 2025$20,438,023$18,049,446$8,950,292XML
990September 2024$18,006,935$17,985,556$6,686,010XML
990September 2023$18,305,309$18,467,622$5,768,199XML
990September 2022$19,275,502$19,553,885$6,411,063IRS
990September 2021–––IRS
990September 2020–––IRS
990September 2019–––IRS
990September 2018–––IRS

990-N: the IRS bulk file holds only the latest e-Postcard per organization; earlier years come from archived copies of that file since 2020 and can have gaps (the IRS e-Postcard search lists every one). 990, 990-EZ, 990-PF, 990-T: every e-filed return in the IRS e-file index since 2019; XML for the latest three processing years, amounts from the IRS Statistics of Income extracts before that. PDF copies and determination letters at the IRS (search EIN 38-2056710).

Questions about NORTHWEST SENIOR RESOURCES INCORPORATED

What is the EIN of NORTHWEST SENIOR RESOURCES INCORPORATED?
The employer identification number (EIN) of NORTHWEST SENIOR RESOURCES INCORPORATED is 38-2056710.
Is NORTHWEST SENIOR RESOURCES INCORPORATED tax-exempt?
Yes. The IRS lists it as tax-exempt under section 501(c)(3) since 1978.
Are donations to NORTHWEST SENIOR RESOURCES INCORPORATED tax-deductible?
Yes. It is listed in IRS Publication 78 (Public charity, 50% deduction limit).
Which annual return does NORTHWEST SENIOR RESOURCES INCORPORATED file?
Form 990 or 990-EZ. Based on its last return; a smaller organization may file the 990-N.
When is the next return of NORTHWEST SENIOR RESOURCES INCORPORATED due?
The return for tax year 2025 (the year ending September 30, 2026) is due February 15, 2027. Form 8868 extends it by six months; the 990-N cannot be extended.
When did NORTHWEST SENIOR RESOURCES INCORPORATED last file with the IRS?
The latest return in the IRS public files is the 990 for the year ended September 2025.
Who is the principal officer of NORTHWEST SENIOR RESOURCES INCORPORATED?
The 990 for the year ended September 30, 2025 names KANDI LANNEN.
Who are the officers and directors of NORTHWEST SENIOR RESOURCES INCORPORATED?
The 990 for the year ended September 30, 2025 lists 13 people; 2 received compensation from the organization, the highest $82,258 (KANDI LANNEN, CEO).
How much revenue does NORTHWEST SENIOR RESOURCES INCORPORATED have?
On its 990 for the year ended September 30, 2025 it reported revenue of $20,438,023, expenses of $18,049,446 and total assets of $8,950,292 at year end.

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