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Nonprofit · EIN 36-3541015

FIRST CALL FOR HELP OF ITASCA COUNTY

Tax-exempt · GRAND RAPIDS, MN 55744

Financials

$4.8M$4.6M2023$6.8M$6.4M2024
Revenue Expenses · by fiscal year end
Financials of FIRST CALL FOR HELP OF ITASCA COUNTY by year, from its e-filed returns
Year endedFormRevenueExpensesNet incomeTotal assetsLiabilitiesNet assets
December 31, 2024990 (amended)$6,818,845$6,351,505$467,340$2,537,117$1,669,400$867,717
December 31, 2023990$4,753,274$4,627,243$126,031$1,291,914$891,537$400,377
Financial details: 990 for the year ended December 31, 2024

Revenue

Contributions, gifts and grants
$2,531,814
of which government grants
$2,329,641
Program service revenue
$4,151,724
Investment income
$127,741
Net gain from sales of assets
$125,015
Other revenue
$7,566

Expenses

Grants and similar amounts paid
$0
Compensation of officers, directors and key employees
$188,797
Other salaries and wages
$3,358,946
Salaries, compensation and benefits (total)
$4,346,237
Professional fundraising fees
$0
Legal fees
$17,973
Occupancy
$157,119
Travel
$34,314
Depreciation
$46,761
Program services (functional)
$5,754,387
Management and general (functional)
$597,118

Balance sheet and other

Total assets, start of year
$1,291,914
Total assets, end of year
$2,537,117
Total liabilities, end of year
$1,669,400
Net assets, end of year
$867,717
Land, buildings and equipment
$1,424,313
Net assets without donor restrictions
$867,717
Gross receipts
$6,968,830
Employees
156
Year formed
1987
State of legal domicile
MN

From the e-filed returns the IRS publishes as XML (latest three processing years; amended returns replace the original). PDF copies at the IRS.

Officers, directors and key employees

As listed on the 990 for the year ended December 31, 2024, highest compensation first.

NameTitleHours / weekCompensationOther / benefits
LACRETIA LARSONExecutive Dir.
Officer
47$172,463$16,334
PAT MEDUREDirector
Trustee or director
1$0$0
MARTA CARRIGANCHAIR
Trustee or director, Officer
3$0$0
STEVEN MICHAEL TEFFVICE CHAIR
Trustee or director, Officer
1$0$0
LISA MARIE ZIMMERDirector
Trustee or director
1$0$0
ADAM KORTEKAASTreasurer
Trustee or director, Officer
0$0$0
KURT WERNERDirector
Trustee or director
0$0$0
CONLEY JANSSENDirector
Trustee or director
0$0$0
BLAKE BAILEYDirector
Trustee or director
0$0$0
990 for the year ended December 31, 2023: 7 people
NameTitleHours / weekCompensationOther / benefits
LACRETIA LARSONExecutive Dir.
Officer
47$182,808$12,702
PAT MEDUREDirector
Trustee or director
1$0$0
MARTA CARRIGANCHAIR
Trustee or director, Officer
3$0$0
STEVEN MICHAEL TEFFVICE CHAIR
Trustee or director, Officer
1$0$0
TONI KORPIDirector
Trustee or director
1$0$0
PAULINE WIRTZDirector
Trustee or director
1$0$0
LISA MARIE ZIMMERDirector
Trustee or director
1$0$0

Address and contacts

Address (IRS master file)
815 NW 4TH ST, GRAND RAPIDS, MN 55744-2304
Signed the 990
STEVEN MICHAEL TEFF, CHAIR
Phone
(800) 442-8565
Return prepared by
Walker Giroux & Hahne LLC

Mission

First call for Help of Itasca County is a private, nonprofit community organization whose mission is to provide free, confidential and nonjudgement crisis intervention, active listening, and information and referral services 24 hours a day, 365 days a year, to the residents and agencies of North Central Minnesota.

990 for the year ended December 31, 2024

Program accomplishments

  • CALL CENTER: DURING THE 2024 YEAR OUR AGENCY RECEIVED 3202 CALLS INTO OUR CALL CENTER FROM RESIDENTS OF THE 7 COUNTY 2-1-1 HUB AREA OF WHICH WE SERVE. THIS RESULTED IN PROVIDING 3087 RESOURCES TO THOSE RESIDENTS IN NEED AND FIELDING 9,756 CRISIS CALLS. WE SUPPORTED 284 RESIDENTS WALKING INTO OUR AGENCY FOR REFERRALS AND RESOURCES. WE ANSWERED 24,160 CALLS FOR 9-8-8 AND 314 CALLS FOR MNDOA. WE CONDUCTED 382 COORDINATED ENTRY SERVICES FOR HOMELESS INDIVIDUALS, 39 MNSURE/ASSIST APPLICATIONS, AND MAINTAINED A RESOURCE DATA BASE OF 4126 AGENCIES CONTAINING INFORMATION REGARDING ASSISTANCE AVAILABLE, QUALIFICATIONS TO RECEIVE SERVICES AND CONTACT INFORMATION TO ACCESS THESE SERVICES. OUR CALL CENTER SERVICES 7 COUNTIES FOR I&R, 37 COUNTIES FOR CRISIS RESPONSE DISPACH, 4 COUNTIES FOR AFTER HOURS SOCIAL SERVICES, 1 PROVIDER FOR EAP (Employee Assistance Line), 2 COUNTIES FOR HOMELESS COORDINATION, 47 COUNTIES IN PRIMARY RESPONSE AND 87 COUNTIES SECONDARY RESPONSE FOR NSPL (9-8-8) AND 87 COUNTIES FOR FARMERS IN DISTRESS. IN 2024 WE SERVED 87 COUNTIES FOR NSPL / 988 TEXT AND CHAT WITH A FULLY STAFFED AND FUNCTION PROGRAM WHO RESPONSED TO 8281 CONSUMERS CHATTING IN AND 14098 CONSUMERS TEXTING IN FOR SUPPORT. OUR AGENCY DISPATCHED OUT THE GOMARTI TRANSPORTATION SYSTEM FOR 2249 RIDES DURING THIS FISCAL YEAR.
    Expenses $3,235,340
  • NEW LEAF HEALING CENTER: DURING 2024 OUR AGENCY CONTINUED THE PROVISION OF RESIDENTIAL CRISIS SERVICES (OPENED IN 2017) FROM WITHIN THE NEW LEAF HEALING CCENTER, IN EFFORTS TO AVIOD BEHAVIORAL HEALTH PLACEMENTS. WE CONTINUED THE PROVISION OF INTENSIVE RESIDENTIAL TREATMENT SERVICES. OUR RESIDENTIAL CRISIS SERVICES, SERVED 152 CONSUMERS (GUESTS). 84% OF THE CRISIS RESIDENTS WERE FROM ITASCA COUNTY. OUR IRTS PROGRAM SERVED 13 CONSUMERS (GUESTS) WITH 89% BEING FROM ITASCA COUNTY. 26% OF ALL CONSUMERS REPORTED HOMELESSNESS. 97.9% OF THE CONSUMERS AVOIDED HOSPITALIZATION DUE TO THE CRISIS/IRTS SERVICES PROVIDED AT NEW LEAF. 94% OF RESIDENTS WERE CONNECTED WITH MED MANAGEMENT, THERAPY, CHEMICAL HEALTH SERVICES AND OR PHYSICAL HEALTH SERVICES PRIOR TO DISCHARGE. THE OTHER 6% EITHER DECLINED REFERRALS OR LEFT AMA. 98.8% OF THE RESIDENTS (HOMELESS UPON ENTRY) WERE DISCHARGED TO SAFE SHELTERS OR HOUSING LOCATIONS UPON ACHIEVING STABILITY OF THEIR MENTAL HEALTH.
    Expenses $1,591,002
  • CRISIS INTERVENTION: IN 2024 THE FIRST CALL FOR HELP CRISIS TEAM OPERATED 24/7/365 WITH 24 MHP STAFF WHO RESPONDED TO 4504 MENTAL HEALTH CALLS TO RESIDENTS OF ITASCA COUNTY. YEAR END ACCOMPLISHMENTS INCLUDE CONDUCTING 414 FACE TO FACE MENTAL HEALTH ASSESSMENTS, 12 CD ASSESSMENTS, 43 CRISIS INTERVENTIONS, 478 PHONE ASSESSMENTS, 119 RESOURCING/CARE COORDINATION SERVICES, 2627 STABILIZATION CONTACTS FOR INDIVIDUALS IN CRISIS, AND 613 CARE COORDINATION SERVICES WITH OTHER PROVIDERS. WE PROVIDED CRISIS SERVICES AND FACILITATED CARE TO 65 INDIVIDUALS WHO WERE NOT THE FINANCIAL RESPONSIBILITY OF ITASCA COUNTY BUT WERE LOCATED WITHIN OUR COUNTY WHEN THEY REQUIRED SERVICES. WE FACILITATED DETOX PLACEMENTS FOR 9 INDIVIDUALS TO AID THEIR PATH TO MENTAL HEALTH RECOVERY (CO-OCCURING DISORDERS), 2 ADOLESCENT SHELTER PLACEMENT, BEHAVIORAL UNIT PLACEMENTS FOR 59 INDIVIDUALS AND CRISIS PLACEMENTS FOR 127 IN EFFORTS TO AVOID HOSPITALIZATIONS. THIS YEAR WE OPERATED THE ONLY ADOLESCENT CRISIS RESPONSE TEAM IN MN AT FULL CAPACITY.
    Expenses $786,076
  • PROTECTED TRANSPORTATION: DURING 2024 OUR D.O.T. CERTIFIED PROTECTED TRANSPORTATION PROGRAM PROVIDED 378 TRANSPORTS. 165 OF THE TRANSPORTS WERE CLASSIFIED AS PROTECTED, 87 WERE CLASSIFIED AS MEDICAL TRANSPORTS, 63 OF THE TRANSPORTS WERE COUNTY REQUESTED FOR INDIVIDUALS ON COMMITMENT OR IN COUNTY DETERMINED FACILITIES, 1 WERE TO RESIDENTIAL CRISIS FACILITIES, 0 TO IRTS FACILITIES, AND 62 WERE TO CHEMICAL DEPENDENCY DETOX/TX FACILITIES. THIS PROGRAM IS DESIGNED TO FACILITATE LOWEST LEVEL OF TRANSPORT OPTIONS FOR COUNTY RESIDENTS THAT PREVENTS THE MISUSE OF BLS/ALS AMBULANCE SERVICES FROM FACILITATING THIS LOC TYPE OF TRANSPORT. IT IS MORE COST EFFECTIVE AND RESPECTFUL MEANS OF TRANSPORTING INDIVIDUALS IN MI/CD CRISIS.
    Expenses $141,969

What it must file and when

IRS records say it files Form 990 or 990-EZ. Based on its last return; a smaller organization may file the 990-N. Its accounting year ends in December, so each return is due on the 15th day of the 5th month after that.

Tax yearYear endedDueIRS public records
2025December 31, 2025May 15, 2026Not on file
2024December 31, 2024May 15, 2025990 on file
2023December 31, 2023May 15, 2024990 on file

IRS record

EIN
36-3541015
Tax-exempt status
501(c)(3): Charitable, religious, educational or scientific organization
Foundation status
Publicly supported organization (170(b)(1)(A)(vi))
Donations deductible (Pub 78)
Public charity, 50% deduction limit
Exempt since
1988
Accounting year ends
December
Files
Form 990 or 990-EZ
Assets (IRS master file)
$2,537,117
Income (IRS master file)
$6,968,830

Filing history

FormYear endedRevenueExpensesAssetsReturn
990December 2024$6,818,845$6,351,505$2,537,117XML
990December 2023$4,753,274$4,627,243$1,291,914XML
990December 2022$3,549,001$3,552,478$931,242IRS
990December 2021–––IRS
990-TDecember 2021–––IRS
990December 2020–––IRS
990December 2019–––IRS
990December 2018–––IRS

990-N: the IRS bulk file holds only the latest e-Postcard per organization; earlier years come from archived copies of that file since 2020 and can have gaps (the IRS e-Postcard search lists every one). 990, 990-EZ, 990-PF, 990-T: every e-filed return in the IRS e-file index since 2019; XML for the latest three processing years, amounts from the IRS Statistics of Income extracts before that. PDF copies and determination letters at the IRS (search EIN 36-3541015).

Questions about FIRST CALL FOR HELP OF ITASCA COUNTY

What is the EIN of FIRST CALL FOR HELP OF ITASCA COUNTY?
The employer identification number (EIN) of FIRST CALL FOR HELP OF ITASCA COUNTY is 36-3541015.
Is FIRST CALL FOR HELP OF ITASCA COUNTY tax-exempt?
Yes. The IRS lists it as tax-exempt under section 501(c)(3) since 1988.
Are donations to FIRST CALL FOR HELP OF ITASCA COUNTY tax-deductible?
Yes. It is listed in IRS Publication 78 (Public charity, 50% deduction limit).
Which annual return does FIRST CALL FOR HELP OF ITASCA COUNTY file?
Form 990 or 990-EZ. Based on its last return; a smaller organization may file the 990-N.
When is the next return of FIRST CALL FOR HELP OF ITASCA COUNTY due?
The return for tax year 2025 (the year ending December 31, 2025) is due May 15, 2026. Form 8868 extends it by six months; the 990-N cannot be extended.
When did FIRST CALL FOR HELP OF ITASCA COUNTY last file with the IRS?
The latest return in the IRS public files is the 990 for the year ended December 2024.
Who are the officers and directors of FIRST CALL FOR HELP OF ITASCA COUNTY?
The 990 for the year ended December 31, 2024 lists 9 people; 1 received compensation from the organization, the highest $172,463 (LACRETIA LARSON, Executive Dir.).
How much revenue does FIRST CALL FOR HELP OF ITASCA COUNTY have?
On its 990 for the year ended December 31, 2024 it reported revenue of $6,818,845, expenses of $6,351,505 and total assets of $2,537,117 at year end.

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