Nonprofit · EIN 23-7225952
LISTEN LEBANON IN SERVICE TO EACH NEIGHBOR
Tax-exempt · LEBANON, NH 03766
Financials
| Year ended | Form | Revenue | Expenses | Net income | Total assets | Liabilities | Net assets |
|---|---|---|---|---|---|---|---|
| June 30, 2025 | 990 | $5,949,510 | $6,177,761 | -$228,251 | $8,207,201 | $2,234,133 | $5,973,068 |
| June 30, 2024 | 990 (amended) | $9,473,072 | $9,818,040 | -$344,968 | $8,496,445 | $2,295,414 | $6,201,031 |
| June 30, 2023 | 990 (amended) | $9,931,379 | $9,727,028 | $204,351 | $8,911,788 | $2,331,173 | $6,580,615 |
Financial details: 990 for the year ended June 30, 2025
Revenue
- Contributions, gifts and grants
- $5,466,116
- of which government grants
- $68,152
- Program service revenue
- $0
- Investment income
- $45,314
- Net gain from sales of assets
- $66
- Net income from sales of inventory
- $438,080
- Other revenue
- $438,080
Expenses
- Grants and similar amounts paid
- $43,693
- Compensation of officers, directors and key employees
- $204,692
- Other salaries and wages
- $3,034,473
- Salaries, compensation and benefits (total)
- $3,958,687
- Professional fundraising fees
- $79,996
- Legal fees
- $14,868
- Accounting fees
- $42,203
- Occupancy
- $387,302
- Travel
- $42,604
- Depreciation
- $262,363
- Program services (functional)
- $4,855,113
- Management and general (functional)
- $830,011
- Fundraising (functional)
- $492,637
Balance sheet and other
- Total assets, start of year
- $8,496,445
- Total assets, end of year
- $8,207,201
- Total liabilities, end of year
- $2,234,133
- Net assets, end of year
- $5,973,068
- Land, buildings and equipment
- $6,286,795
- Net assets without donor restrictions
- $5,856,904
- Net assets with donor restrictions
- $116,164
- Gross receipts
- $10,158,120
- Employees
- 112
- Volunteers
- 1,064
- Year formed
- 1973
- State of legal domicile
- NH
From the e-filed returns the IRS publishes as XML (latest three processing years; amended returns replace the original). PDF copies at the IRS.
Officers, directors and key employees
As listed on the 990 for the year ended June 30, 2025, highest compensation first.
| Name | Title | Hours / week | Compensation | Other / benefits |
|---|---|---|---|---|
| Rob Roy McGregor | Executive Director (end 8/2024) Officer | 40 | $118,246 | $8,507 |
| Kristi Lenart-Rikert | Executive Director (start 8/2024) Officer | 40 | $65,122 | $12,817 |
| Jay Benson | Board Member (end 8/2024) Trustee or director | 1 | $0 | $0 |
| Nick Clark | Board Member (end 2/2025) Trustee or director | 1 | $0 | $0 |
| Lynne Goodwin | Board Member Trustee or director | 1 | $0 | $0 |
| Dawnlynn Marston | Board Member (start 2/2025) Trustee or director | 1 | $0 | $0 |
| Steve Monteverdi | Board Member (end 12/2024) Trustee or director | 1 | $0 | $0 |
| Valerie Nevel | Board Member Trustee or director | 1 | $0 | $0 |
| Melissa Robinson | Board Member (start 2/2025) Trustee or director | 1 | $0 | $0 |
| Ken Wells | Chair Trustee or director, Officer | 2 | $0 | $0 |
| April Harkness | Vice Chair Trustee or director, Officer | 2 | $0 | $0 |
| Julie Findley | Treasurer Trustee or director, Officer | 2 | $0 | $0 |
| Richard Green | Secretary Trustee or director, Officer | 2 | $0 | $0 |
| Tracy Yarlott-Davis | Director of Finance (start 5/2025) Officer | 40 | $0 | $0 |
990 for the year ended June 30, 2024: 9 people
| Name | Title | Hours / week | Compensation | Other / benefits |
|---|---|---|---|---|
| ROB ROY MCGREGOR | EXECUTIVE DIRECTOR Officer | 40 | $96,684 | $1,967 |
| RICHARD GREEN | SECRETARY AND INTERIM ED Trustee or director, Officer | 2 | $31,761 | $0 |
| APRIL HARKNESS | VICE CHAIR Trustee or director, Officer | 2 | $0 | $0 |
| JULIE FINDLEY | TREASURER Trustee or director, Officer | 2 | $0 | $0 |
| KEN WELLS | CHAIR Trustee or director, Officer | 2 | $0 | $0 |
| LYNNE GOODWIN | BOARD MEMBER Trustee or director | 1 | $0 | $0 |
| NICK CLARK | BOARD MEMBER Trustee or director | 1 | $0 | $0 |
| STEVE MONTEVERDI | BOARD MEMBER Trustee or director | 1 | $0 | $0 |
| VALERIE NEVEL | BOARD MEMBER Trustee or director | 1 | $0 | $0 |
990 for the year ended June 30, 2023: 9 people
| Name | Title | Hours / week | Compensation |
|---|---|---|---|
| RICHARD GREEN | TREASURER Trustee or director, Officer | 2 | $34,244 |
| JAY BENSON | CHAIR Trustee or director, Officer | 2 | $0 |
| KEN WELLS | VICE CHAIR Trustee or director, Officer | 2 | $0 |
| APRIL HARKNESS | SECRETARY Trustee or director, Officer | 2 | $0 |
| SARAH LORD | BOARD MEMBER Trustee or director | 1 | $0 |
| JULIE FINDLEY | BOARD MEMBER Trustee or director | 1 | $0 |
| STEVE MONTEVERDI | BOARD MEMBER Trustee or director | 1 | $0 |
| LYNNE GOODWIN | BOARD MEMBER Trustee or director | 1 | $0 |
| ROB ROY MCGREGOR | EXECUTIVE DIRECTOR Officer | 40 | $0 |
Address and contacts
- Address (IRS master file)
- 60 HANOVER ST, LEBANON, NH 03766-1228
- Principal officer (990 for 2024)
- Kristi Lenart-Rikert, 60 Hanover Street, Lebanon, NH 03766
- Signed the 990
- Richard Green, Treasurer (eff. 2026)
- Phone
- (603) 448-4553
- Website
- www.Listencs.org
- Return prepared by
- Baker Newman & Noyes
Mission
LISTEN's mission is to provide services and support to meet the critical needs of Upper Valley individuals and families.
Program accomplishments
- For over 50 years, LISTEN Community Services has been a community-based nonprofit dedicated to meeting the immediate basic needs of Upper Valley residents with compassion and respect. Through food assistance, heating and housing support, and related services, we work to ensure that neighbors have access to essential resources and pathways toward greater stability. More than 8,000 of our neighbors were supported in fiscal year 2025.LISTEN also operates three Thrift Stores in Canaan and Lebanon, NH, and White River Junction, VT. We are the region's largest resource for affordable, high-quality second-hand items. In addition, our stores play a crucial role in minimizing landfill waste by enabling community members to practice the principles of reducing, reusing, and recycling through our donation centers.Community support makes LISTEN's work possible. Program funding comes from philanthropy; individuals, foundations, faith communities, civic organizations, and local towns, while the remainder is generated through revenue from LISTEN's three thrift stores. LISTEN does not receive state or federal funding, making this strong community commitment critical to sustaining and expanding our services.PROGRAM DESCRIPTIONS:The Service Coordination Program is the foundation of LISTEN's work, connecting community members with one-on-one support to navigate challenges and build stability. Service Coordinators help clients access benefits, secure housing, obtain financial assistance, and connect to essential services. Through this personalized approach, individuals and families can make meaningful progress toward greater independence and well-being. 3,110 households received service coordination support this year.For households living paycheck to paycheck, even a short-term financial setback can lead to empty fuel tanks, mounting utility bills, or the risk of shutoff during the coldest months of the year. Our Heating Helpers Program responds by providing small emergency grants-typically around $400-to help households maintain safe heat and avoid disconnection. More than 1,500 people were helped this year.LISTEN's housing support includes two efforts: Housing Helpers grants and a Transitional Housing unit. Housing Helpers provides small, targeted grants for rent, mortgage, or security deposits, along with connections to legal services, helping prevent eviction and keep neighbors stably housed. Complementing this, LISTEN operates a Transitional Housing apartment for Lebanon residents facing homelessness, offering temporary shelter while they secure permanent housing. More than 750 people were helped this year.We address food insecurity through two core services: the Community Dining Hall and the Food Pantry, providing neighbors with reliable access to nutritious meals as well as groceries and basic household staples. All community members are welcome. The Food Pantry, located at 60 Hanover Street in Lebanon, is open five days a week and provides visitors with a week's supply of groceries, including fresh produce, pantry staples, and personal care items. Almost 5,000 people were served this year.The Community Dining Hall, located at 42 Maple Street in White River Junction, serves free lunch and dinner to more than 150 people five days a week with the help of over 20 volunteer cook teams. Beyond providing a reliable source of nutritious meals, the Dining Hall fosters a strong sense of social connectedness, bringing together guests, staff, and volunteers in a welcoming space where people can build relationships and feel part of a caring community. More than 38,000 meals were served this year.Our Summer Camp Scholarship Program helps children participate in enriching summer experiences that might otherwise be financially out of reach. Scholarships remove cost barriers for families so children can spend time outdoors, develop social skills, and try new activities that build confidence and independence. 168 children received support this year.Phone Helpers provides working cell phones to individuals and families, removing a critical barrier to communication. Reliable phone access enables clients to stay connected to essential services like healthcare, employment, and case management, supporting greater stability and independence. It also strengthens social connections, reduces isolation, and improves overall well-being. 665 people were supported last year.Holiday Baskets are a meaningful way our community shows care during the holiday season, helping brighten this time of year for local families and seniors. Seniors receive a basket that includes a $50 grocery gift card and three pieces of warm clothing, while families with children under 18 receive three warm clothing items for each child along with a $50 grocery gift card for the household. 449 people received gifts last year.We also respond to urgent, individualized needs that can quickly destabilize a household if left unaddressed-providing targeted support for essentials like gas, laundry, auto repairs, and prescriptions so clients can maintain stability and continue moving forward.Volunteers are vital to our daily operations offering care, compassion, and connection when needed. Individuals, families, and groups support our work across the Food Pantry, Community Dining Hall, and Thrift Stores by stocking shelves, assisting visitors, preparing and serving meals, cleaning up, and sorting donated goods. Last year, 1,061 volunteers gave their time.Expenses $4,855,113 · grants $43,693 · revenue $438,080
What it must file and when
IRS records say it files Form 990 or 990-EZ. Based on its last return; a smaller organization may file the 990-N. Its accounting year ends in June, so each return is due on the 15th day of the 5th month after that.
| Tax year | Year ended | Due | IRS public records |
|---|---|---|---|
| 2025 | June 30, 2026 | November 16, 2026 | Not due yet |
| 2024 | June 30, 2025 | November 17, 2025 | 990 on file |
| 2023 | June 30, 2024 | November 15, 2024 | 990 on file |
IRS record
- EIN
- 23-7225952
- Tax-exempt status
- 501(c)(3): Charitable, religious, educational or scientific organization
- Foundation status
- Publicly supported organization (509(a)(2))
- Donations deductible (Pub 78)
- Public charity, 50% deduction limit
- Exempt since
- 1973
- Accounting year ends
- June
- Files
- Form 990 or 990-EZ
- Category (NTEE)
- Human services (P200)
- Assets (IRS master file)
- $8,207,201
- Income (IRS master file)
- $10,158,120
Filing history
| Form | Year ended | Revenue | Expenses | Assets | Return |
|---|---|---|---|---|---|
| 990 | June 2025 | $5,949,510 | $6,177,761 | $8,207,201 | IRS |
| 990 | June 2024 | $9,473,072 | $9,818,040 | $8,496,445 | XML |
| 990 | June 2023 | $9,931,379 | $9,727,028 | $8,911,788 | XML |
| 990 | June 2022 | $5,930,835 | $4,695,581 | $8,682,662 | IRS |
| 990 | June 2021 | – | – | – | IRS |
| 990 | June 2020 | – | – | – | IRS |
990-N: the IRS bulk file holds only the latest e-Postcard per organization; earlier years come from archived copies of that file since 2020 and can have gaps (the IRS e-Postcard search lists every one). 990, 990-EZ, 990-PF, 990-T: every e-filed return in the IRS e-file index since 2019; XML for the latest three processing years, amounts from the IRS Statistics of Income extracts before that. PDF copies and determination letters at the IRS (search EIN 23-7225952).
Questions about LISTEN LEBANON IN SERVICE TO EACH NEIGHBOR
- What is the EIN of LISTEN LEBANON IN SERVICE TO EACH NEIGHBOR?
- The employer identification number (EIN) of LISTEN LEBANON IN SERVICE TO EACH NEIGHBOR is 23-7225952.
- Is LISTEN LEBANON IN SERVICE TO EACH NEIGHBOR tax-exempt?
- Yes. The IRS lists it as tax-exempt under section 501(c)(3) since 1973.
- Are donations to LISTEN LEBANON IN SERVICE TO EACH NEIGHBOR tax-deductible?
- Yes. It is listed in IRS Publication 78 (Public charity, 50% deduction limit).
- Which annual return does LISTEN LEBANON IN SERVICE TO EACH NEIGHBOR file?
- Form 990 or 990-EZ. Based on its last return; a smaller organization may file the 990-N.
- When is the next return of LISTEN LEBANON IN SERVICE TO EACH NEIGHBOR due?
- The return for tax year 2025 (the year ending June 30, 2026) is due November 16, 2026. Form 8868 extends it by six months; the 990-N cannot be extended.
- When did LISTEN LEBANON IN SERVICE TO EACH NEIGHBOR last file with the IRS?
- The latest return in the IRS public files is the 990 for the year ended June 2025.
- Who is the principal officer of LISTEN LEBANON IN SERVICE TO EACH NEIGHBOR?
- The 990 for the year ended June 30, 2025 names Kristi Lenart-Rikert.
- Who are the officers and directors of LISTEN LEBANON IN SERVICE TO EACH NEIGHBOR?
- The 990 for the year ended June 30, 2025 lists 14 people; 2 received compensation from the organization, the highest $118,246 (Rob Roy McGregor, Executive Director (end 8/2024)).
- How much revenue does LISTEN LEBANON IN SERVICE TO EACH NEIGHBOR have?
- On its 990 for the year ended June 30, 2025 it reported revenue of $5,949,510, expenses of $6,177,761 and total assets of $8,207,201 at year end.
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