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Nonprofit · EIN 23-7120815

MULTI-SERVICE CENTER

Tax-exempt · FEDERAL WAY, WA 98003

Financials

$23.6M$25.3M2023$28.3M$26.1M2024
Revenue Expenses · by fiscal year end
Financials of MULTI-SERVICE CENTER by year, from its e-filed returns
Year endedFormRevenueExpensesNet incomeTotal assetsLiabilitiesNet assets
June 30, 2025990$28,313,288$26,123,591$2,189,697$32,046,119$20,940,540$11,105,579
June 30, 2024990 (amended)$23,597,790$25,275,875-$1,678,085$25,997,877$18,037,553$7,960,324
Financial details: 990 for the year ended June 30, 2025

Revenue

Contributions, gifts and grants
$22,997,409
of which government grants
$15,177,661
Program service revenue
$2,744,015
Investment income
$43,850
Net rental income
-$45,362
Net gain from sales of assets
$7,333
Net income from fundraising events
-$68,970
Net income from gaming
$13,431
Other revenue
$2,528,014

Expenses

Grants and similar amounts paid
$12,067,429
Compensation of officers, directors and key employees
$548,133
Other salaries and wages
$6,791,056
Salaries, compensation and benefits (total)
$9,154,765
Professional fundraising fees
$0
Occupancy
$856,030
Travel
$46,047
Depreciation
$736,614
Program services (functional)
$22,432,556
Management and general (functional)
$3,192,009
Fundraising (functional)
$499,026

Balance sheet and other

Total assets, start of year
$25,997,877
Total assets, end of year
$32,046,119
Total liabilities, end of year
$20,940,540
Net assets, end of year
$11,105,579
Land, buildings and equipment
$13,886,992
Publicly traded securities
$1,400,602
Net assets without donor restrictions
$10,728,078
Net assets with donor restrictions
$377,501
Gross unrelated business income
-$45,362
Gross receipts
$29,280,367
Employees
118
Volunteers
260
Year formed
1971
State of legal domicile
WA

From the e-filed returns the IRS publishes as XML (latest three processing years; amended returns replace the original). PDF copies at the IRS.

Officers, directors and key employees

As listed on the 990 for the year ended June 30, 2025, highest compensation first.

NameTitleHours / weekCompensationOther / benefits
KIRSTEN YORKCEO
Officer
40$211,921$20,586
AMANDA SANTOCOO
Key employee
40$154,051$34,480
NANCY SCHNEIDERHR DIRECTOR
Highest-paid employee
40$111,914$44,009
PHALLA POLIT DIRECTOR
Highest-paid employee
40$123,346$26,050
BRYANT ENGECFO
Officer
40$128,493$19,426
OKSANA SAVOLYUKENERGY PROGRAM DIRECTOR
Highest-paid employee
40$125,051$20,507
PATRICIA HUNTERLTCOP DIRECTOR
Highest-paid employee
40$125,058$17,805
SARAH MCNIESHDEVELOPMENT DIRECTOR
Highest-paid employee
40$116,643$20,434
DESIREE KIERFORMER OFFICER
Former
40$93,573$15,308
DAVID MCRAEPRESIDENT
Trustee or director, Officer
4$0$0
TELEDA HOMESVICE PRESIDENT
Trustee or director, Officer
4$0$0
CHRIS BERRYTREASURER
Trustee or director, Officer
4$0$0
MARTIN MOORESECRETARY
Trustee or director, Officer
2$0$0
DAN NICLAIBOARD MEMBER
Trustee or director
2$0$0
EVELYN TAKEIBOARD MEMBER
Trustee or director
2$0$0
9 more people on this return
NameTitleHours / weekCompensation
JOHN DAVID MCCLEARYBOARD MEMBER
Trustee or director
4$0
JOSEPH ATKINSONBOARD MEMBER
Trustee or director
4$0
MARIA TRACYBOARD MEMBER
Trustee or director
2$0
MICHAEL GORDONBOARD MEMBER
Trustee or director
4$0
RENE EWINGBOARD MEMBER
Trustee or director
2$0
CHANTELL DUBOSEBOARD MEMBER (THRU 2/2025)
Trustee or director
0$0
CYDNEY MOOREBOARD MEMBER (THRU 3/2025)
Trustee or director
0$0
ASHLEY BENNETTBOARD MEMBER (THRU 3/2025)
Trustee or director
0$0
ANA CRISTINA MOLINA-MCCLEARYBOARD MEMBER (THRU 6/2025)
Trustee or director
0$0
990 for the year ended June 30, 2024: 23 people
NameTitleHours / weekCompensationOther / benefits
ROBIN CORAKCEO THROUGH 01/2024
Officer
40$174,665$14,254
NANCY SCHNEIDERHR DIRECTOR
Highest-paid employee
40$105,975$42,491
AMANDA SANTOCOO
Highest-paid employee
40$114,111$22,472
PHALLA POLIT DIRECTOR
Highest-paid employee
40$107,175$24,964
PATRICIA HUNTER-SWIFTLTCOP DIRECTOR
Highest-paid employee
40$116,375$15,666
OKSANA SAVOLYUKENERGY DIRECTOR
Highest-paid employee
40$109,838$18,610
DESIREE KIERFINANCIAL DIRECTOR
Officer
40$87,506$14,206
KIRSTEN YORKCEO AS OF 10/2023
Officer
40$43,948$520
JOE ATKINSONPRESIDENT
Trustee or director, Officer
0.5$0$0
MARIA TRACYVICE PRESIDENT
Trustee or director, Officer
0.5$0$0
CHRIS BERRYTREASURER
Trustee or director, Officer
0.5$0$0
TELEDA HOLMESSECRETARY
Trustee or director, Officer
0.5$0$0
DAVID MCRAEBOARD MEMBER
Trustee or director
0.5$0$0
EVELYN TAKEIBOARD MEMBER
Trustee or director
0.5$0$0
KATRINA ASAYBOARD MEMBER
Trustee or director
0.5$0$0
MARTIN MOOREBOARD MEMBER
Trustee or director
0.5$0$0
MICHAEL GORDONBOARD MEMBER
Trustee or director
0.5$0$0
RENE EWINGPAST PRESIDENT
Trustee or director
0.5$0$0
ASHLEY BENNETTBOARD MEMBER
Trustee or director
0.5$0$0
ANA CRISTINA MOLINA MCCLEARYBOARD MEMBER
Trustee or director
0.5$0$0
CHANTELL DUBOSEBOARD MEMBER
Trustee or director
0.5$0$0
CYDNEY MOOREBOARD MEMBER
Trustee or director
0.5$0$0
JOHN DAVID MCCLEARYBOARD MEMBER
Trustee or director
0.5$0$0

Address and contacts

Address (IRS master file)
1200 S 336TH ST, FEDERAL WAY, WA 98003-6347
Principal officer (990 for 2024)
KIRSTEN YORK, 1200 S 336TH ST, FEDERAL WAY, WA 98003
Signed the 990
BRYANT ENGE, CFO
Phone
(253) 835-7678
Return prepared by
CLARK NUBER PS

Mission

MSC UPLIFTS COMMUNITIES BY INCREASING EQUITABLE ACCESS TO ADVOCACY, OPPORTUNITIES, AND WELL-BEING.

990 for the year ended June 30, 2025

Program accomplishments

  • ENERGY ASSISTANCE - MSC'S ENERGYASSISTANCE PROGRAM HELPS INDIVIDUALS AND FAMILIES TO KEEP THEIR LIGHTS AND HEAT ON THROUGH THE LOW-INCOME ENERGY ASSISTANCE AND PUGET SOUND ENERGY PROGRAMS. THEY ALSO PROVIDE ENERGY CONSERVATION EDUCATION AND TRAINING. 58,447 BENEFITS WERE PAID OUT TO VENDORS TO HELP 33,456 HOUSEHOLDS WITH THEIR ENERGY COSTS: GAS, ELECTRIC, PROPANE, OIL, WOOD. DUE TO MULTIPLE FUNDING SOURCES, SOME HOUSEHOLDS RECEIVED MORE THAN ONE BENEFIT. AN ADDITIONAL 48 HOUSEHOLDS RECEIVED ENERGY EDUCATION AND OTHER RESOURCE NAVIGATION SERVICES, AND 12 HOUSEHOLDS RECEIVED LAKEHAVEN FUNDING, MAKING THE GRAND TOTAL SERVED 33,516 HOUSEHOLDS. - $30,486,203 WAS PAID DIRECTLY TO ENERGY VENDORS ON BEHALF OF FAMILIES TO HELP KEEP LIGHTS ON AND HOMES WARM. - 2,133 HOUSEHOLDS RECEIVED STATE'S HELP WITH THEIR ENERGY BILL THROUGH SHEAP PROGRAM, AND $1,748,871 WAS PAID DIRECTLY TO THEIR HEATING ENERGY VENDORS ON BEHALF OF FAMILIES. - 86% OF THE HOUSEHOLDS INCREASED THEIR FUEL VENDOR CREDIT RATING AS A RESULT OF BENEFITS PAID. - 48 HOUSEHOLDS (12 UNDUPLICATED HOUSEHOLDS) RECEIVED HELP WITH THEIR WATER BILL THROUGH LAKEHAVEN UTILITY. - 457 HOUSEHOLDS RECEIVED A PORTABLE AC UNIT (THE TOTAL AMOUNT TO PURCHASE AC UNITS WAS $282,571.61). THE ENERGY ASSISTANCE DEPARTMENT HAS SERVED SIGNIFICANTLY MORE SINCE THE PANDEMIC DUE TO INCREASED ACCESSIBILITY BROUGHT ABOUT BY THE PSE HELPS ONLINE APPLICATION PROGRAM, AND ALSO DUE TO THE PSE HELPS AMI RANGE EXPANDING TO INCREASE CUSTOMER ELIGIBILITY.
    Expenses $9,735,966 · grants $7,106,155 · revenue $2,156,497
  • NUTRITIONAL ASSISTANCE MSC'S FOOD BANK PROGRAM PROVIDES SUPPLEMENTAL FOOD TO RESIDENTS OF THE FEDERAL WAY SCHOOL DISTRICT. EMERGENCY BAGS AND STREET BAGS ARE AVAILABLE TO THOSE WHO NEED THEM. THE FOOD BANK OFFERS A HOME DELIVERY PROGRAM FOR THOSE WHO FACE CHALLENGES PHYSICALLY VISITING THE FOOD BANK.- 5,653 HOUSEHOLDS VISITED OUR FOOD BANK FOR MARKET-STYLE FOOD DISTRIBUTION, RESULTING IN A TOTAL OF 40,688 VISITS. - 533 HOUSEHOLDS WERE SERVED WITH 15,982 HOME DELIVERIES. - 1,249 HOUSEHOLDS UTILIZING THE FOOD BANK AND 175 HOUSEHOLDS IN THE FOOD BRIDGE PROGRAM WERE SERVED BY OUR 2024 HOLIDAY FOOD PROGRAM. - 1,612,201 POUNDS OF FOOD WERE DISTRIBUTED, INCLUDING BREAD, DAIRY, FRUIT, VEGETABLES, MEAT AND CANNED GOODS. - 445 CARE BAGS WERE DISTRIBUTED, PRIMARILY TO HOUSEHOLDS EXPERIENCING HOMELESSNESS. - BABY CORNER: PROVIDED 333 HOUSEHOLDS WITH 1,925 DIAPER AND/OR FORMULA SERVICE UNITS.- FOOD BRIDGE: 7,393 DELIVERIES OF EMERGENCY FOOD WERE MADE TO LOW-INCOME SENIORS BY 42 VOLUNTEERS CONTRIBUTING 3,289.75 HOURS OF SERVICE. MOST OF THE FOOD BRIDGE CUSTOMERS SERVED WERE AGED 65 AND OLDER. - THE AVERAGE HOUSEHOLD RECEIVED AN AVERAGE OF OVER 50 POUNDS OF FOOD PER VISIT. TOTAL IN-KIND FOOD VALUE WAS $3,482,354.16 AT $2.16 PER POUND OF FOOD DISTRIBUTED.
    Expenses $3,995,799 · grants $426,276 · revenue $851,218
  • ECONOMIC STABILITY MSC'S ECONOMIC OPPORTUNITY PROGRAM PROVIDES RESOURCES FOR HOUSING, EDUCATION, AND EMPLOYMENT. HOUSING ASSISTANCE INCLUDES PERMANENT, TRANSITIONAL, AND EMERGENCY HOUSING FOR INDIVIDUALS. HOUSING SERVICES: - WILLIAM J WOOD VETERANS HOUSE. 48 HOUSEHOLDS WERE SERVED IN PERMANENT HOUSING WITH SUPPORTIVE SERVICES AT THE WILLIAM J WOOD VETERANS HOUSE. OF THE 9 EXITING HOUSEHOLDS, 66% EXITED TO OTHER PERMANENT HOUSING. OUT OF 40 HOUSEHOLDS WHO HAVE COMPLETED AT LEAST 2 SELF-SUFFICIENCY MATRIX ASSESSMENTS, 87% IMPROVED IN ONE OR MORE LIFE DOMAINS. LIFE DOMAINS IN THE ANALYSIS INCLUDE HOUSING, INCOME/BENEFITS, MENTAL HEALTH, LEGAL, MOBILITY, AND COMMUNITY. STAFF MET WITH PROGRAM PARTICIPANTS, ASKING DETAILED QUESTIONS TO UNDERSTAND HOW PROGRAM PARTICIPANTS RESPOND AND ASSESS THEIR SELF-SUFFICIENCY AS A RESULT OF THEIR OWN RESILIENCY AND STAFF SUPPORT. - BURIEN VETERANS HOUSE. 17 INDIVIDUALS WERE SERVED AT THE BURIEN VETS HOUSE. OF THE 12 EXITING INDIVIDUALS, 66% EXITED TO PERMANENT HOUSING AND 8% MOVED ON TO OTHER TEMPORARY HOUSING SITUATIONS. OUT OF 5 RESIDENTS WHO COMPLETED AT LEAST 2 SELF-SUFFICIENCY MATRIX ASSESSMENTS, 60% IMPROVED IN ONE OR MORE LIFE DOMAINS. LIFE DOMAINS IN THE ANALYSIS INCLUDE HOUSING, INCOME/BENEFITS/EMPLOYMENT, MENTAL HEALTH, LEGAL, MOBILITY, AND SUBSTANCE USE. STAFF MET WITH PROGRAM PARTICIPANTS, ASKING DETAILED QUESTIONS TO UNDERSTAND HOW PROGRAM PARTICIPANTS RESPOND AND ASSESS THEIR SELF-SUFFICIENCY AS A RESULT OF THEIR OWN RESILIENCY AND STAFF SUPPORT. - TITUSVILLE STATION. 18 HOUSEHOLDS WERE SERVED AT TITUSVILLE SRO AND E SIDE APARTMENTS. OF THE 4 EXITING HOUSEHOLDS, 75% EXITED TO PERMANENT HOUSING. TITUSVILLE HAS BEEN UNDERGOING BUILDING UPDATES AND A KITCHEN REMODEL TO CREATE A MORE SAFE AND SUPPORTIVE PLACE FOR RESIDENTS TO WORK ON THEIR RECOVERY AND FOUNDATION BUILDING. - SHELTER. 21 HOUSEHOLDS RECEIVED SHELTER SERVICES THROUGH MSC. OF THE 7 EXITING HOUSEHOLDS, 43% EXITED TO PERMANENT HOUSING AND 14% EXITED TO OTHER TEMPORARY HOUSING SITUATIONS. OUT OF 3 HOUSEHOLDS WHO HAVE COMPLETED AT LEAST 2 SELF-SUFFICIENCY MATRIX ASSESSMENTS, 66% IMPROVED IN ONE OR MORE LIFE DOMAINS. LIFE DOMAINS IN THE ANALYSIS INCLUDE HOUSING, INCOME/BENEFITS/EMPLOYMENT, MENTAL HEALTH, LEGAL, CHILDREN'S EDUCATION, AND COMMUNITY. STAFF MET WITH PROGRAM PARTICIPANTS, ASKING DETAILED QUESTIONS TO UNDERSTAND HOW PROGRAM PARTICIPANTS RESPOND AND ASSESS THEIR SELF-SUFFICIENCY AS A RESULT OF THEIR OWN RESILIENCY AND STAFFSUPPORT. - REGIONAL ACCESS POINT (RAP). 32 HOUSEHOLDS WERE SERVED WITH DIVERSION ASSISTANCE DURING THIS TIME AND AS A RESULT, PLACED INTO PERMANENT HOUSING. THE RAP TEAM CONDUCTS OUTREACH IN 4 SOUTH KING COUNTY CITIES AT COMMUNITY CENTERS, DAY CENTERS, AND LIBRARIES. DURING THE REPORTING TIMEFRAME, THE RAP TEAM COMPLETED THE HOUSING TRIAGE TOOL WITH 317 HOUSEHOLDS. - VETERAN NAVIGATION PROGRAM. 14 HOUSEHOLDS WERE SERVED IN A NEW VETERAN NAVIGATION PROGRAM WHICH BEGAN SERVING CUSTOMERS IN MARCH 2025. THE PROGRAM PROVIDES HOUSING NAVIGATION AND RELATED SUPPORT SERVICES TO VETERAN HOUSEHOLDS EXPERIENCING HOUSING INSTABILITY AND HOMELESSNESS. OF THE 2 EXITING HOUSEHOLDS, 100% OBTAINED PERMANENT HOUSING. SEVERAL OTHER HOUSEHOLDS WERE ABLE TO MAINTAIN THEIR CURRENT HOUSING AND/OR ACHIEVE OTHER GOALS. COMMUNITY NAVIGATION: DURING THIS REPORTING PERIOD, 92 HOUSEHOLDS AND 245 INDIVIDUALS RECEIVED ASSISTANCE WITH THEIR INQUIRIES REGARDING BOTH MSC AND OTHER EXTERNAL PROGRAMS. IN THIS REPORTING PERIOD, 48% OF THE INDIVIDUALS SERVED IDENTIFIED SPECIFICALLY AS HISPANIC AND 87% OF THE TOTAL INDIVIDUALS SERVED IDENTIFIED AS A RACIAL CATEGORY OTHER THAN WHITE. RENTAL & EMERGENCY ASSISTANCE: EMERGENCY ASSISTANCE SUPPORT 680 INDIVIDUALS / 279 HOUSEHOLDS RECEIVED EMERGENCY ASSISTANCE SUPPORT FROM MSC STAFF, INCLUDING 255 RENTAL ASSISTANCE PAYMENTS. 12 HOUSEHOLDS WERE SERVED WITH OTHER TYPES OF EMERGENCY SERVICES, SUCH AS UTILITY ASSISTANCE PAYMENTS AND MOTEL VOUCHERS. EMPLOYMENT AND EDUCATION: - OPEN DOORS OUT OF 24 EXITING SCHOLARS, 12 OR 50% GRADUATED WITH THEIR HIGH SCHOOL DIPLOMA EQUIVALENCY. - BASIC FOOD, EMPLOYMENT AND TRAINING (BFET) PROGRAM OUT OF 53 EXITING PARTICIPANTS, 15 OR 28% OBTAINED EMPLOYMENT. 65% OF THE HOUSEHOLDS SERVED IDENTIFIED AS REFUGEES OR IMMIGRANTS AND 28% SPOKE A PRIMARY LANGUAGE OTHER THAN ENGLISH. TENANT CONNECT: 55 INDIVIDUALS / 39 HOUSEHOLDS RECEIVED INFORMATION ABOUT COMMUNITY RESOURCES SUCH AS HOUSING, RENTAL ASSISTANCE, EVICTION PREVENTION, CHILDCARE, FOOD, AND EMPLOYMENT. COMMUNITY OUTREACH AND EDUCATION: 145 HOUSEHOLDS RECEIVED RESOURCES AND 533 HOUSEHOLDS WERE SERVED WITH 15,982 HOME DELIVERIES.
    Expenses $5,568,698 · grants $2,256,638 · revenue $1,673,498
  • LONG TERM CARE MSC'S LONG-TERM CARE PROGRAM PROVIDES ADVOCACY AND EDUCATION TO ENSURE THE SAFETY AND DIGNITY OF RESIDENTS OF LONG-TERM CARE FACILITIES THROUGHOUT WASHINGTON.- 2,489 COMPLAINTS WERE INVESTIGATED ON BEHALF OF 1,340 INDIVIDUALS ACROSS THE STATE.- 77.3% OF COMPLAINTS WERE RESOLVED TO THE SATISFACTION OF THE RESIDENT OR THE COMPLAINANT.- 6,303 ROUTINE VISITS WERE MADE TO LONG-TERM CARE FACILITIES BY VOLUNTEERS.- 22,990 CONSULTATIONS WERE PROVIDED TO LONG-TERM CARE PROVIDERS AND CONSUMERS (INFORMATION AND ASSISTANCE).- 140 VOLUNTEERS DONATED 15,553 HOURS OF THEIR TIME VISITING RESIDENTS, RECEIVING AND RESOLVING COMPLAINTS, AND PROVIDING INFORMATION AND EDUCATION RELATED TO LONG-TERM CARE.
    Expenses $3,132,093 · grants $2,278,360 · revenue $691,717

What it must file and when

IRS records say it files Form 990 or 990-EZ. Based on its last return; a smaller organization may file the 990-N. Its accounting year ends in June, so each return is due on the 15th day of the 5th month after that.

Tax yearYear endedDueIRS public records
2025June 30, 2026November 16, 2026Not due yet
2024June 30, 2025November 17, 2025990 on file
2023June 30, 2024November 15, 2024990 on file

IRS record

EIN
23-7120815
Tax-exempt status
501(c)(3): Charitable, religious, educational or scientific organization
Foundation status
Publicly supported organization (509(a)(2))
Donations deductible (Pub 78)
Public charity, 50% deduction limit
Exempt since
1981
Accounting year ends
June
Files
Form 990 or 990-EZ
Category (NTEE)
Human services (P200)
Assets (IRS master file)
$32,046,119
Income (IRS master file)
$29,280,367

Filing history

FormYear endedRevenueExpensesAssetsReturn
990June 2025$28,313,288$26,123,591$32,046,119IRS
990-TJune 2025–––IRS
990June 2024$23,597,790$25,275,875$25,997,877XML
990-TJune 2024–––IRS
990June 2023$25,076,554$24,923,808$27,696,281IRS
990-TJune 2023–––IRS
990June 2022$24,740,470$24,091,504$21,625,057IRS
990-TJune 2022–––IRS
990June 2021–––IRS
990-TJune 2021–––IRS
990June 2020–––IRS
990June 2019–––IRS
990June 2018–––IRS

990-N: the IRS bulk file holds only the latest e-Postcard per organization; earlier years come from archived copies of that file since 2020 and can have gaps (the IRS e-Postcard search lists every one). 990, 990-EZ, 990-PF, 990-T: every e-filed return in the IRS e-file index since 2019; XML for the latest three processing years, amounts from the IRS Statistics of Income extracts before that. PDF copies and determination letters at the IRS (search EIN 23-7120815).

Questions about MULTI-SERVICE CENTER

What is the EIN of MULTI-SERVICE CENTER?
The employer identification number (EIN) of MULTI-SERVICE CENTER is 23-7120815.
Is MULTI-SERVICE CENTER tax-exempt?
Yes. The IRS lists it as tax-exempt under section 501(c)(3) since 1981.
Are donations to MULTI-SERVICE CENTER tax-deductible?
Yes. It is listed in IRS Publication 78 (Public charity, 50% deduction limit).
Which annual return does MULTI-SERVICE CENTER file?
Form 990 or 990-EZ. Based on its last return; a smaller organization may file the 990-N.
When is the next return of MULTI-SERVICE CENTER due?
The return for tax year 2025 (the year ending June 30, 2026) is due November 16, 2026. Form 8868 extends it by six months; the 990-N cannot be extended.
When did MULTI-SERVICE CENTER last file with the IRS?
The latest return in the IRS public files is the 990 for the year ended June 2025.
Who is the principal officer of MULTI-SERVICE CENTER?
The 990 for the year ended June 30, 2025 names KIRSTEN YORK.
Who are the officers and directors of MULTI-SERVICE CENTER?
The 990 for the year ended June 30, 2025 lists 24 people; 9 received compensation from the organization, the highest $211,921 (KIRSTEN YORK, CEO).
How much revenue does MULTI-SERVICE CENTER have?
On its 990 for the year ended June 30, 2025 it reported revenue of $28,313,288, expenses of $26,123,591 and total assets of $32,046,119 at year end.

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