Nonprofit · EIN 16-1137379
VETERANS OUTREACH CENTER INC
Tax-exempt · ROCHESTER, NY 14620
Financials
| Year ended | Form | Revenue | Expenses | Net income | Total assets | Liabilities | Net assets |
|---|---|---|---|---|---|---|---|
| December 31, 2025 | 990 | $4,414,932 | $4,946,430 | -$531,498 | $15,540,975 | $3,089,559 | $12,451,416 |
| December 31, 2024 | 990 | $6,570,831 | $4,865,740 | $1,705,091 | $16,238,696 | $3,442,630 | $12,796,066 |
| December 31, 2023 | 990 | $4,867,505 | $4,181,180 | $686,325 | $14,580,688 | $3,654,734 | $10,925,954 |
Financial details: 990 for the year ended December 31, 2025
Revenue
- Contributions, gifts and grants
- $4,277,917
- of which government grants
- $2,119,304
- Program service revenue
- $0
- Investment income
- $106,405
- Net gain from sales of assets
- $60,452
- Net income from fundraising events
- -$30,511
- Net income from sales of inventory
- $60,582
- Other revenue
- $30,610
Expenses
- Grants and similar amounts paid
- $72,033
- Compensation of officers, directors and key employees
- $187,004
- Other salaries and wages
- $2,543,805
- Salaries, compensation and benefits (total)
- $3,148,816
- Professional fundraising fees
- $0
- Legal fees
- $67,019
- Accounting fees
- $137,195
- Occupancy
- $84,287
- Travel
- $21,801
- Depreciation
- $411,039
- Program services (functional)
- $3,342,833
- Management and general (functional)
- $975,414
- Fundraising (functional)
- $628,183
Balance sheet and other
- Total assets, start of year
- $16,238,696
- Total assets, end of year
- $15,540,975
- Total liabilities, end of year
- $3,089,559
- Net assets, end of year
- $12,451,416
- Land, buildings and equipment
- $10,449,116
- Publicly traded securities
- $2,133,846
- Net assets without donor restrictions
- $10,837,315
- Net assets with donor restrictions
- $1,614,101
- Gross receipts
- $5,209,464
- Employees
- 76
- Volunteers
- 495
- Year formed
- 1979
- State of legal domicile
- NY
From the e-filed returns the IRS publishes as XML (latest three processing years; amended returns replace the original). PDF copies at the IRS.
Officers, directors and key employees
As listed on the 990 for the year ended December 31, 2025, highest compensation first.
| Name | Title | Hours / week | Compensation | Other / benefits |
|---|---|---|---|---|
| Laura Heltz | Executive Director Officer | 40 | $181,657 | $5,347 |
| Joseph Catone | Secretary Trustee or director, Officer | 0.2 | $0 | $0 |
| Jessie Gregorio | Corporate Counsel Trustee or director, Officer | 0.3 | $0 | $0 |
| Marvin Patterson Jr | Board Member Trustee or director | 0.2 | $0 | $0 |
| Don Reeve | Ex Oficio Trustee or director | 0.3 | $0 | $0 |
| Bernie Schroeder | Chair Trustee or director, Officer | 0.6 | $0 | $0 |
| Matthew Legere | Board Member Trustee or director | 0.3 | $0 | $0 |
| Ellen Adams | Vice Chair Trustee or director, Officer | 0.4 | $0 | $0 |
| Dylan Potter | Treasurer Trustee or director, Officer | 0.3 | $0 | $0 |
| Dr Peter Ziarnowski | Board Member Trustee or director | 0.6 | $0 | $0 |
| Sean McNamara | Board Member Trustee or director | 0.3 | $0 | $0 |
| Joseph Robach | Board Member (Ending 11/25) Trustee or director | 0.1 | $0 | $0 |
| Jim Magee | Board Member Trustee or director | 0.2 | $0 | $0 |
| Yashira Rodriguez | Board Member Trustee or director | 0.2 | $0 | $0 |
| Edward French | Board Member Trustee or director | 0.2 | $0 | $0 |
2 more people on this return
| Name | Title | Hours / week | Compensation |
|---|---|---|---|
| Greg Schneider | Board Member Trustee or director | 0.3 | $0 |
| David Speer | Board Member (Starting 3/25) Trustee or director | 0.3 | $0 |
990 for the year ended December 31, 2024: 16 people
| Name | Title | Hours / week | Compensation | Other / benefits |
|---|---|---|---|---|
| Laura Heltz | Executive Director Officer | 40 | $170,726 | $1,477 |
| Joseph Catone | Secretary Trustee or director, Officer | 0.1 | $0 | $0 |
| Jessie Gregorio | Corporate Counsel Trustee or director, Officer | 0.1 | $0 | $0 |
| Marvin Patterson Jr | Board Member Trustee or director | 0.1 | $0 | $0 |
| Don Reeve | Vice-Chairman Trustee or director, Officer | 0.1 | $0 | $0 |
| Bernie Schroeder | Treasurer Trustee or director, Officer | 0.2 | $0 | $0 |
| Matthew Legere | Board Member Trustee or director | 0.1 | $0 | $0 |
| Ellen Adams | Board Chair Trustee or director, Officer | 0.1 | $0 | $0 |
| Dylan Potter | Board Member Trustee or director | 0.2 | $0 | $0 |
| Dr Peter Ziarnowski | Board Member Trustee or director | 0.1 | $0 | $0 |
| Sean McNamara | Board Member Trustee or director | 0.2 | $0 | $0 |
| Joseph Robach | Board Member Trustee or director | 0.1 | $0 | $0 |
| Jim Magee | Board Member Trustee or director | 0.1 | $0 | $0 |
| Yashira Rodriguez | Board Member Trustee or director | 0.1 | $0 | $0 |
| Edward French | Board Member Trustee or director | 0.1 | $0 | $0 |
| Greg Schneider | Board Member Trustee or director | 0.1 | $0 | $0 |
990 for the year ended December 31, 2023: 16 people
| Name | Title | Hours / week | Compensation | Other / benefits |
|---|---|---|---|---|
| Laura Heltz | Executive Director Officer | 40 | $162,953 | $467 |
| Joseph Catone | Secretary Trustee or director, Officer | 6.9 | $0 | $0 |
| Jessie Gregorio | Corporate Counsel Trustee or director, Officer | 9 | $0 | $0 |
| Marvin Patterson Jr | Board Member Trustee or director | 6.9 | $0 | $0 |
| Don Reeve | Vice-Chairman Trustee or director, Officer | 10.7 | $0 | $0 |
| Bernie Schroeder | Treasurer Trustee or director, Officer | 10.7 | $0 | $0 |
| Matthew Legere | Board Member Trustee or director | 10.7 | $0 | $0 |
| Ellen Adams | Board Chair Trustee or director, Officer | 10.7 | $0 | $0 |
| Dylan Potter | Board Member Trustee or director | 9 | $0 | $0 |
| Dr Peter Ziarnowski | Board Member (Started 5/2023) Trustee or director | 6.9 | $0 | $0 |
| Sean McNamara | Board Member (Started 5/2023) Trustee or director | 5.5 | $0 | $0 |
| Joe Robach | Board Member Trustee or director | 7.3 | $0 | $0 |
| Jim Magee | Board Member Trustee or director | 8.8 | $0 | $0 |
| Yashira Rodriguez | Board Member Trustee or director | 10.7 | $0 | $0 |
| Fabian Rivera | Board Member (Ended 10/2023) Trustee or director | 7.1 | $0 | $0 |
| Kristie Robertson-Coyne | Board Member (Ended 5/2023) Trustee or director | 1.9 | $0 | $0 |
Address and contacts
- Address (IRS master file)
- 459 SOUTH AVE, ROCHESTER, NY 14620-1020
- Principal officer (990 for 2025)
- Laura Heltz, 459 South Avenue, Rochester, NY 146201020
- Signed the 990
- Laura Heltz, Executive Director
- Phone
- (585) 295-7803
- Website
- www.vocroc.org
- Return prepared by
- Heveron & Company CPAs PLLC
Mission
Mission:Our mission is to serve veterans with compassion and advocate for all who have worn our nation's uniform so they can RISE and live life to the fullest. Continued on Schedule O
Program accomplishments
- Housing: Veterans Outreach Center owns and operates two facilities at The Veterans Outreach Center Gary B. Beikirch Residential Complex. Richards House has a total of 46 beds to serve homeless male veterans, and the Otto's Phoenix House has a total of 7 apartments to serve single woman as well as women with children. In 2025, 118 male veterans were provided shelter in our residential program as well as 8 women and 3 children. Richards House has 46 beds in congregate living for the purposes of emergency or transitional housing. Otto's Phoenix House, which has 7 private apartments for transitional and/or supportive living for single women as well as women with children. Continued on Schedule OHousing: (Continued) Four of the apartments house single women, two of them can house a single woman with two children and one with a single woman and 1 child. Each facility offers case management to help veterans achieve their goals. Following completion of program goals, these veterans are then transitioned into permanent housing. We also continue to operate Liberty Landing, which opened in 2020. It is the first affordable, permanent housing facility with veteran preference in Monroe County, and it includes 10 units set aside specifically for formerly homeless veterans with disabilities. Liberty Landing has 33 apartments with onsite program management by VOC and property management via our development partner, Conifer.This program is also supported by Government grants. Grants received for this program in 2025 totaled $1,073,351.Expenses $1,380,638 · grants $40,645
- Supportive Services: VOC offered a portfolio of no-cost services available to all veterans and immediate family members. Services provided in 2025 included benefits counseling, temporary financial assistance, housing search assistance, peer mentoring, financial counseling, budget workshops, and legal counseling. VOC supported approximately 30 veterans through Veterans Treatment Court, a program designed to assist justice-involved veterans in avoiding incarceration, building healthy support networks, establishing economic stability, and leading successful lives. Continued on Schedule OSupportive Services: (Continued) Additionally, through a community partnership, 181 veterans participated in Lawyer for a Day, an opportunity hosted at VOC utilizing volunteer attorneys who donate their time and expertise. This service was utilized 245 times in 2025. VOC's dedicated female veterans programming served 267 individual veterans with services focused on the unique experiences and challenges faced during and after military service. VOC also continued providing remote support through web-based technology, assisting veterans both locally and across the country through 382 remote/off-site interactions. In partnership with RTS, VOC continued providing hundreds of free unlimited bus passes to veterans throughout Monroe County and the surrounding areas. Lastly, VOC staff conducted 294 outreach activities throughout the community to raise awareness of available veteran services and resources.This program is supported by Government grants. Grants received for this program in 2025 totaled $417,993.Expenses $633,578 · grants $24,316
- Behavioral Health and Wellness Programs: VOC is dedicated to supporting the overall wellness of the Western New York veteran community while also leading the agency's trauma-informed care efforts through internal modeling, consultation, and training. The Behavioral Health team is led by a New York State Licensed Mental Health Counselor and provides crisis intervention, outreach, suicide prevention support, and both internal and external consultation. In 2025, the team served 696 individual clients through 1,271 total engagements and conducted 678 suicide screenings for 654 veterans. Continued on Schedule OBehavioral Health and Wellness Programs: (Continued) With a strong focus on suicide prevention and awareness, the team also provides regular wellness checks and serves as a critical support resource for both clients and staff. In 2025, VOC's Quartermaster Program served 1,048 veterans through 6,761 service interactions, providing essential daily living supplies such as food, clothing, and hygiene items. Additionally, VOC's Fitness Centerequipped with free weights, ellipticals, treadmills, and other exercise equipmentwas utilized by 153 veterans across 1,815 visits, reinforcing the connection between physical health and overall wellness.A key component of VOC's Wellness Programs is the Morale Center. In 2025, services offered included Peer Support & Substance Use Recovery Groups, Open Art Studio, Art Therapy, Plastic Model Building, Fitness Center Recreation, Massage Therapy, Hydromassage, Free Laundry Facilities, Reiki Therapy, Chess Club, Barber & Salon Services, Socialization Groups, Outdoor Wellness activities, and behavioral health support for both staff and clients on site. Veterans utilized these holistic wellness services a total of 2,160 times throughout the year. Additionally, 53 veterans participated in Outdoor Wellness programming, engaging in these activities 289 times. VOC benefits from strong community engagement, with skilled volunteers playing a vital role in delivering free services to local veterans. In 2025, 42 dedicated VOC volunteers contributed their time throughout the year, supported by an additional 455 volunteers for special events. Together, they logged a total of 6,280 hours of service. This volunteer-driven support is essential to extending the reach and impact of VOC's mission.Expenses $708,953 · grants $1,831
- Career Services: VOC's Career Services provides vocational counseling, skills assessment, occupational skills training, resume preparation and job search assistance. In 2025, VOC's Career Services team assisted in placing 91 veterans in jobs - 61 in full-time positions (40 hours per week) and 29 in part-time positions (<40 hours per week), with an overall average wage of $19.24/hour. VOC's Veterans Community Technology Center (VCTC) had 1,556 visits by 257 unique veterans. VOC provided or funded career-based training to 318 veterans and conducted 238 classes, offering professional development and training opportunities.Flag Store: The store offers a wide selection of flags, accessories, military and patriotic merchandise for sale with any proceeds going to support Veterans Outreach Center's programs and services. The store also serves as a workforce development program by employing veterans to work part-time in the store. Veteran sales associates spend a portion of their week working in the store, and a portion completing professional development trainings on topics like retail management, marketing, inventory management, and more.Expenses $619,664 · grants $5,241 · revenue $60,582
What it must file and when
IRS records say it files Form 990 or 990-EZ. Based on its last return; a smaller organization may file the 990-N. Its accounting year ends in December, so each return is due on the 15th day of the 5th month after that.
| Tax year | Year ended | Due | IRS public records |
|---|---|---|---|
| 2025 | December 31, 2025 | May 15, 2026 | 990 on file |
| 2024 | December 31, 2024 | May 15, 2025 | 990 on file |
| 2023 | December 31, 2023 | May 15, 2024 | 990 on file |
IRS record
- EIN
- 16-1137379
- Tax-exempt status
- 501(c)(3): Charitable, religious, educational or scientific organization
- Foundation status
- Publicly supported organization (170(b)(1)(A)(vi))
- Donations deductible (Pub 78)
- Public charity, 50% deduction limit
- Exempt since
- 1981
- Accounting year ends
- December
- Files
- Form 990 or 990-EZ
- Assets (IRS master file)
- $15,540,975
- Income (IRS master file)
- $5,209,464
Filing history
| Form | Year ended | Revenue | Expenses | Assets | Return |
|---|---|---|---|---|---|
| 990 | December 2025 | $4,414,932 | $4,946,430 | $15,540,975 | XML |
| 990 | December 2024 | $6,570,831 | $4,865,740 | $16,238,696 | XML |
| 990 | December 2023 | $4,867,505 | $4,181,180 | $14,580,688 | XML |
| 990 | December 2022 | $5,282,917 | $3,741,326 | $17,316,392 | IRS |
| 990 | December 2021 | – | – | – | IRS |
| 990 | December 2020 | – | – | – | IRS |
| 990 | December 2018 | – | – | – | IRS |
990-N: the IRS bulk file holds only the latest e-Postcard per organization; earlier years come from archived copies of that file since 2020 and can have gaps (the IRS e-Postcard search lists every one). 990, 990-EZ, 990-PF, 990-T: every e-filed return in the IRS e-file index since 2019; XML for the latest three processing years, amounts from the IRS Statistics of Income extracts before that. PDF copies and determination letters at the IRS (search EIN 16-1137379).
Questions about VETERANS OUTREACH CENTER INC
- What is the EIN of VETERANS OUTREACH CENTER INC?
- The employer identification number (EIN) of VETERANS OUTREACH CENTER INC is 16-1137379.
- Is VETERANS OUTREACH CENTER INC tax-exempt?
- Yes. The IRS lists it as tax-exempt under section 501(c)(3) since 1981.
- Are donations to VETERANS OUTREACH CENTER INC tax-deductible?
- Yes. It is listed in IRS Publication 78 (Public charity, 50% deduction limit).
- Which annual return does VETERANS OUTREACH CENTER INC file?
- Form 990 or 990-EZ. Based on its last return; a smaller organization may file the 990-N.
- When is the next return of VETERANS OUTREACH CENTER INC due?
- The return for tax year 2026 (the year ending December 31, 2026) is due May 17, 2027. Form 8868 extends it by six months; the 990-N cannot be extended.
- When did VETERANS OUTREACH CENTER INC last file with the IRS?
- The latest return in the IRS public files is the 990 for the year ended December 2025.
- Who is the principal officer of VETERANS OUTREACH CENTER INC?
- The 990 for the year ended December 31, 2025 names Laura Heltz.
- Who are the officers and directors of VETERANS OUTREACH CENTER INC?
- The 990 for the year ended December 31, 2025 lists 17 people; 1 received compensation from the organization, the highest $181,657 (Laura Heltz, Executive Director).
- How much revenue does VETERANS OUTREACH CENTER INC have?
- On its 990 for the year ended December 31, 2025 it reported revenue of $4,414,932, expenses of $4,946,430 and total assets of $15,540,975 at year end.
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