Nonprofit · EIN 04-2206041
CLINICAL & SUPPORT OPTIONS INC
Tax-exempt · NORTHAMPTON, MA 01060
Financials
| Year ended | Form | Revenue | Expenses | Net income | Total assets | Liabilities | Net assets |
|---|---|---|---|---|---|---|---|
| June 30, 2025 | 990 | $75,535,372 | $67,697,098 | $7,838,274 | $73,494,284 | $16,830,271 | $56,664,013 |
| June 30, 2024 | 990 | $67,033,793 | $57,881,730 | $9,152,063 | $70,369,078 | $21,588,370 | $48,780,708 |
| June 30, 2023 | 990 | $65,505,410 | $52,509,359 | $12,996,051 | $57,498,974 | $17,957,223 | $39,541,751 |
Financial details: 990 for the year ended June 30, 2025
Revenue
- Contributions, gifts and grants
- $31,157,973
- of which government grants
- $30,745,390
- Program service revenue
- $41,877,130
- Investment income
- $1,301,203
- Net rental income
- $385,124
- Net gain from sales of assets
- -$146,179
- Other revenue
- $1,199,066
Expenses
- Grants and similar amounts paid
- $0
- Compensation of officers, directors and key employees
- $376,268
- Other salaries and wages
- $39,900,602
- Salaries, compensation and benefits (total)
- $49,401,966
- Professional fundraising fees
- $0
- Legal fees
- $93,881
- Accounting fees
- $93,780
- Occupancy
- $6,089,308
- Travel
- $435,103
- Depreciation
- $1,108,799
- Program services (functional)
- $60,867,262
- Management and general (functional)
- $6,637,045
- Fundraising (functional)
- $192,791
Balance sheet and other
- Total assets, start of year
- $70,369,078
- Total assets, end of year
- $73,494,284
- Total liabilities, end of year
- $16,830,271
- Net assets, end of year
- $56,664,013
- Land, buildings and equipment
- $19,334,651
- Net assets without donor restrictions
- $56,000,170
- Net assets with donor restrictions
- $663,843
- Gross receipts
- $75,681,551
- Employees
- 985
- Volunteers
- 62
- Year formed
- 1955
- State of legal domicile
- MA
From the e-filed returns the IRS publishes as XML (latest three processing years; amended returns replace the original). PDF copies at the IRS.
Officers, directors and key employees
As listed on the 990 for the year ended June 30, 2025, highest compensation first.
| Name | Title | Hours / week | Compensation | Other / benefits |
|---|---|---|---|---|
| KARIN JEFFERS | PRESIDENT & CEO Officer | 40 | $359,297 | $37,435 |
| ADAM LOU | MEDICAL DIRECTOR Highest-paid employee | 40 | $326,650 | $36,844 |
| SERGIO KORNDORFER | ASSOC. MEDICAL DIRECTOR Highest-paid employee | 40 | $317,422 | $36,720 |
| FABIOLA CANCINO-TICONA | PRESCRIBER Highest-paid employee | 40 | $261,044 | $33,136 |
| KAREN POISSON | SR. VP OF PROGRAMS Highest-paid employee | 40 | $203,125 | $31,544 |
| MELODY FRANCE | SR. VP OF HR Highest-paid employee | 40 | $202,709 | $30,809 |
| FRANK MERTES | FORMER CFO Former | 32 | $201,304 | $10,504 |
| KEITH OBERT | CHAIR Trustee or director, Officer | 1 | $0 | $0 |
| DANIEL POULIOT | VICE CHAIR Trustee or director, Officer | 1 | $0 | $0 |
| MATHEW GEFFIN | TREASURER Trustee or director, Officer | 1 | $0 | $0 |
| AMELIA HOLSTROM | CLERK Trustee or director, Officer | 1 | $0 | $0 |
| NICK MOYNIHAN | DIRECTOR Trustee or director | 1 | $0 | $0 |
| YAW GYEBI JR | DIRECTOR Trustee or director | 1 | $0 | $0 |
| ANDERSON GOMES | DIRECTOR Trustee or director | 1 | $0 | $0 |
| JESS MILLER | DIRECTOR Trustee or director | 1 | $0 | $0 |
990 for the year ended June 30, 2024: 15 people
| Name | Title | Hours / week | Compensation | Other / benefits |
|---|---|---|---|---|
| ADAM LOU | MEDICAL DIRECTOR Highest-paid employee | 40 | $322,135 | $34,842 |
| KARIN JEFFERS | PRESIDENT & CEO Trustee or director, Officer | 40 | $313,022 | $37,435 |
| SERGIO KORNDORFER | ASSOC. MEDICAL DIRECTOR Highest-paid employee | 40 | $313,141 | $34,754 |
| FABIOLA CANCINO-TICONA | PRESCRIBER Highest-paid employee | 40 | $265,366 | $32,278 |
| KAREN POISSON | SR. VP OF PROGRAMS Highest-paid employee | 40 | $177,965 | $28,841 |
| MELODY FRANCE | SR. VP OF HR Highest-paid employee | 40 | $177,455 | $28,002 |
| FRANK MERTES | CFO Officer | 32 | $135,649 | $7,093 |
| ANDERSON GOMES | DIRECTOR Trustee or director | 1 | $0 | $0 |
| YAW GYEBI JR | DIRECTOR Trustee or director | 1 | $0 | $0 |
| JESS MILLER | DIRECTOR Trustee or director | 1 | $0 | $0 |
| NICHOLAS MOYNIHAN | DIRECTOR Trustee or director | 1 | $0 | $0 |
| KEITH OBERT | CHAIR Trustee or director, Officer | 1 | $0 | $0 |
| DANIEL POULIOT | VICE CHAIR Trustee or director, Officer | 1 | $0 | $0 |
| MATHEW GEFFIN | TREASURER Trustee or director, Officer | 1 | $0 | $0 |
| AMELIA HOLSTROM | CLERK Trustee or director, Officer | 1 | $0 | $0 |
990 for the year ended June 30, 2023: 14 people
| Name | Title | Hours / week | Compensation | Other / benefits |
|---|---|---|---|---|
| ADAM LAU | MEDICAL DIRECTOR Highest-paid employee | 40 | $307,546 | $33,409 |
| KARIN JEFFERS | PRESIDENT & CEO Trustee or director, Officer | 40 | $298,980 | $37,435 |
| SERGIO KORNDORFER | ASSOC. MEDICAL DIRECTOR Highest-paid employee | 40 | $299,100 | $32,526 |
| FABIOLA CANCINO-TICONA | PRESCRIBER Highest-paid employee | 40 | $253,346 | $31,375 |
| CLINTON THORNTON | CFO Officer | 40 | $190,591 | $9,195 |
| KAREN POISSON | SR. VP OF PROGRAMS Highest-paid employee | 40 | $167,844 | $27,561 |
| MELODY FRANCE | SR. VP HR Highest-paid employee | 40 | $167,519 | $27,106 |
| ANDERSON GOMES | DIRECTOR Trustee or director | 1 | $0 | $0 |
| YAW GYEBI JR | DIRECTOR Trustee or director | 1 | $0 | $0 |
| NICHOLAS MOYNIHAN | DIRECTOR Trustee or director | 1 | $0 | $0 |
| KEITH OBERT | CHAIR Trustee or director, Officer | 1 | $0 | $0 |
| DANIEL POULIOT | VICE CHAIR Trustee or director, Officer | 1 | $0 | $0 |
| MATHEW GEFFIN | TREASURER Trustee or director, Officer | 1 | $0 | $0 |
| AMELIA HOLSTROM | CLERK Trustee or director, Officer | 1 | $0 | $0 |
Address and contacts
- Address (IRS master file)
- 8 ATWOOD DR STE 301, NORTHAMPTON, MA 01060-4266
- Principal officer (990 for 2024)
- KARIN JEFFERS, 8 ATWOOD DRIVE SUITE 301, NORTHAMPTON, MA 01060
- Signed the 990
- KARIN JEFFERS, PRESIDENT & CEO
- Phone
- (413) 773-1314
- Website
- CSOINC.ORG
- Return prepared by
- WHITTLESEY PC
Mission
CLINICAL & SUPPORT OPTIONS, INC. (CSO) IS A COMMUNITY AGENCY IN MASSACHUSETTS, PROVIDING A FULL RANGE OF COMPREHENSIVE MENTAL HEALTH, CRISIS STABILIZATION, PSYCHIATRIC AND COUNSELING SERVICES TO ADULTS, CHILDREN, FAMILIES, COUPLES AND SENIORS THROUGHOUT THE FOUR COUNTIES OF WESTERN MASSACHUSETTS. THIS CONTINUUM OF CARE IS AVAILABLE AT PACILITIES IN GREENFIELD, ORANGE, ATHOL, NORTHAMPTON, AMHERST, PITTSFIELD AND SPRINGFIELD.CSO IS A FULL SERVICE BEHAVIORAL HEALTH AGENCY, WHICH COMMITS INTERNALLY TO EXCELLENCE IN OUR SERVICES WHILE WE COLLABORATE EXTERNALLY WITH COMMUNITY PARTNERS TO ESTABLISH AND PARTICIPATE IN A COMPREHENSIVE SYSTEM OF ASSISTANCE AND RESOURCES FOR THE RESIDENTS OF OUR COMMUNITIES.
Program accomplishments
- OUTPATIENT MENTAL HEALTH SERVICES - OUTPATIENT SERVICES PROVIDES A WIDE RANGE OF COUNSELING OPTIONS FOR ADULTS AND CHILDREN AND THEIR FAMILIES. TOTALS FOR THE YEAR: 6,167 PEOPLE SERVED, 243,525 VISITS.Expenses $18,689,598 · revenue $21,562,185
- FAMILY SUPPORT SERVICES - SERVICES PROVIDED ARE BASED ON AN ATMOSPHERE OF SAFETY AND PREDICTABILITY TO HELP CONSUMERS LIVE INDEPENDENTLY IN THE COMMUNITY. TOTALS FOR THE YEAR: 995 PEOPLE SERVED, 61,159 VISITS.Expenses $3,916,113 · revenue $5,968,008
- CRISIS AND RESPITE SERVICES - THE CRISIS TEAM PROVIDES IMMEDIATE AND RESPECTFUL SUPPORT THROUGH OUR TELEPHONE HOTLINE AND FACE-TO-FACE EVALUATIONS AND SHORT TERM COMMUNITY CRISIS STABILIZATION SERVICES. TOTALS FOR THE YEAR: 5,167 PEOPLE SERVED, 9,275 BED DAYS AND 9,284 CRISIS EVALUATIONS.Expenses $14,308,993 · revenue $6,493,589
- COMMUNITY BASED SERVICES INCLUDING ADULT CLUBHOUSE, THERAPEUTIC DAY PROGRAMMING FOR YOUTH, COMMUNITY PARTNER INTENSIVE CASE MANAGEMENT SERVICES, EMERGENCY SHELTER AND RESOURCE CENTER FOR ADULTS EXPERIENCING HOMELESSNESS AND HOUSING CASE MANAGEMENT AND SUPPORTS PROVIDED TO INDIVIDUALS IN COMMUNITY SETTINGS WITH A GOAL TO PROVIDE STABILITY AND ENHANCED QUALITY OF LIFE.Expenses $23,952,558
What it must file and when
IRS records say it files Form 990 or 990-EZ. Based on its last return; a smaller organization may file the 990-N. Its accounting year ends in June, so each return is due on the 15th day of the 5th month after that.
| Tax year | Year ended | Due | IRS public records |
|---|---|---|---|
| 2025 | June 30, 2026 | November 16, 2026 | Not due yet |
| 2024 | June 30, 2025 | November 17, 2025 | 990 on file |
| 2023 | June 30, 2024 | November 15, 2024 | 990 on file |
IRS record
- EIN
- 04-2206041
- Tax-exempt status
- 501(c)(3): Charitable, religious, educational or scientific organization
- Foundation status
- Publicly supported organization (170(b)(1)(A)(vi))
- Donations deductible (Pub 78)
- Public charity, 50% deduction limit
- Exempt since
- 1971
- Accounting year ends
- June
- Files
- Form 990 or 990-EZ
- Assets (IRS master file)
- $73,494,284
- Income (IRS master file)
- $75,681,551
Filing history
| Form | Year ended | Revenue | Expenses | Assets | Return |
|---|---|---|---|---|---|
| 990 | June 2025 | $75,535,372 | $67,697,098 | $73,494,284 | IRS |
| 990 | June 2024 | $67,033,793 | $57,881,730 | $70,369,078 | XML |
| 990 | June 2023 | $65,505,410 | $52,509,359 | $57,498,974 | XML |
| 990 | June 2022 | – | – | – | IRS |
| 990 | June 2021 | – | – | – | IRS |
| 990 | June 2019 | – | – | – | IRS |
| 990 | June 2018 | – | – | – | IRS |
990-N: the IRS bulk file holds only the latest e-Postcard per organization; earlier years come from archived copies of that file since 2020 and can have gaps (the IRS e-Postcard search lists every one). 990, 990-EZ, 990-PF, 990-T: every e-filed return in the IRS e-file index since 2019; XML for the latest three processing years, amounts from the IRS Statistics of Income extracts before that. PDF copies and determination letters at the IRS (search EIN 04-2206041).
Questions about CLINICAL & SUPPORT OPTIONS INC
- What is the EIN of CLINICAL & SUPPORT OPTIONS INC?
- The employer identification number (EIN) of CLINICAL & SUPPORT OPTIONS INC is 04-2206041.
- Is CLINICAL & SUPPORT OPTIONS INC tax-exempt?
- Yes. The IRS lists it as tax-exempt under section 501(c)(3) since 1971.
- Are donations to CLINICAL & SUPPORT OPTIONS INC tax-deductible?
- Yes. It is listed in IRS Publication 78 (Public charity, 50% deduction limit).
- Which annual return does CLINICAL & SUPPORT OPTIONS INC file?
- Form 990 or 990-EZ. Based on its last return; a smaller organization may file the 990-N.
- When is the next return of CLINICAL & SUPPORT OPTIONS INC due?
- The return for tax year 2025 (the year ending June 30, 2026) is due November 16, 2026. Form 8868 extends it by six months; the 990-N cannot be extended.
- When did CLINICAL & SUPPORT OPTIONS INC last file with the IRS?
- The latest return in the IRS public files is the 990 for the year ended June 2025.
- Who is the principal officer of CLINICAL & SUPPORT OPTIONS INC?
- The 990 for the year ended June 30, 2025 names KARIN JEFFERS.
- Who are the officers and directors of CLINICAL & SUPPORT OPTIONS INC?
- The 990 for the year ended June 30, 2025 lists 15 people; 7 received compensation from the organization, the highest $359,297 (KARIN JEFFERS, PRESIDENT & CEO).
- How much revenue does CLINICAL & SUPPORT OPTIONS INC have?
- On its 990 for the year ended June 30, 2025 it reported revenue of $75,535,372, expenses of $67,697,098 and total assets of $73,494,284 at year end.
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