Nonprofit · EIN 04-1102640
BETTER BUSINESS BUREAU INC
Tax-exempt · MARLBOROUGH, MA 01752
Financials
| Year ended | Form | Revenue | Expenses | Net income | Total assets | Liabilities | Net assets |
|---|---|---|---|---|---|---|---|
| June 30, 2025 | 990 | $5,188,650 | $4,901,227 | $287,423 | $6,534,111 | $379,793 | $6,154,318 |
| June 30, 2024 | 990 | $5,363,882 | $4,977,374 | $386,508 | $6,486,872 | $619,977 | $5,866,895 |
Financial details: 990 for the year ended June 30, 2025
Revenue
- Contributions, gifts and grants
- $0
- Program service revenue
- $5,000,589
- Investment income
- $163,887
- Other revenue
- $24,174
Expenses
- Grants and similar amounts paid
- $0
- Compensation of officers, directors and key employees
- $1,183,126
- Other salaries and wages
- $1,399,349
- Salaries, compensation and benefits (total)
- $3,332,155
- Professional fundraising fees
- $0
- Legal fees
- $7,590
- Accounting fees
- $32,578
- Occupancy
- $88,329
- Travel
- $9,968
- Depreciation
- $23,601
- Program services (functional)
- $1,877,043
- Management and general (functional)
- $3,024,184
Balance sheet and other
- Total assets, start of year
- $6,486,872
- Total assets, end of year
- $6,534,111
- Total liabilities, end of year
- $379,793
- Net assets, end of year
- $6,154,318
- Land, buildings and equipment
- $28,407
- Net assets without donor restrictions
- $6,154,318
- Gross receipts
- $5,188,650
- Employees
- 34
- Volunteers
- 21
- Year formed
- 1920
- State of legal domicile
- MA
From the e-filed returns the IRS publishes as XML (latest three processing years; amended returns replace the original). PDF copies at the IRS.
Officers, directors and key employees
As listed on the 990 for the year ended June 30, 2025, highest compensation first.
| Name | Title | Hours / week | Compensation | Other / benefits |
|---|---|---|---|---|
| KEVIN J SANDERS | PRESIDENT & CEO Trustee or director, Officer | 40 | $534,657 | $72,223 |
| PAULA FLEMING | CHIEF SALES & MKTG OFFICER Officer | 40 | $229,769 | $59,856 |
| LISA VENTURA | CFO Officer | 40 | $227,536 | $59,085 |
| JOHN AMBROSINO | DIRECTOR Trustee or director | 1 | $0 | $0 |
| THEODORE CHAN | DIRECTOR Trustee or director | 1 | $0 | $0 |
| DJ COLLINS | DIRECTOR Trustee or director | 1 | $0 | $0 |
| KEITH S CRUMPTON | DIRECTOR Trustee or director | 1 | $0 | $0 |
| SEAN CUTTING | DIRECTOR Trustee or director | 1 | $0 | $0 |
| KRISTI DAVIN | DIRECTOR Trustee or director | 1 | $0 | $0 |
| LUCIA DE BERNARDO | DIRECTOR Trustee or director | 1 | $0 | $0 |
| ROBERT J DENNEHY CPA | DIRECTOR Trustee or director | 1 | $0 | $0 |
| SALTUK DOGANCI | DIRECTOR Trustee or director | 1 | $0 | $0 |
| EVAN FRIEDLER | DIRECTOR Trustee or director | 1 | $0 | $0 |
| ISAM HIJAZI | DIRECTOR Trustee or director | 1 | $0 | $0 |
| JEREMIAH JOHNSTON | DIRECTOR Trustee or director | 1 | $0 | $0 |
9 more people on this return
| Name | Title | Hours / week | Compensation |
|---|---|---|---|
| MARCI KATZ | DIRECTOR Trustee or director | 1 | $0 |
| LAURENE POLIGNONE | DIRECTOR Trustee or director | 1 | $0 |
| DANIEL ROSENBERG | DIRECTOR Trustee or director | 1 | $0 |
| ALAN SCHLOSBERG | DIRECTOR Trustee or director | 1 | $0 |
| JAMES SHINER | DIRECTOR Trustee or director | 1 | $0 |
| DANIEL F SILVER | DIRECTOR Trustee or director | 1 | $0 |
| REGINA ROUAULT | DIRECTOR Trustee or director | 1 | $0 |
| RICK TAGLIENTI | DIRECTOR Trustee or director | 1 | $0 |
| DOUGLAS WAYBRIGHT | DIRECTOR Trustee or director | 1 | $0 |
990 for the year ended June 30, 2024: 23 people
| Name | Title | Hours / week | Compensation | Other / benefits |
|---|---|---|---|---|
| KEVIN J SANDERS | PRESIDENT & CEO Trustee or director, Officer | 40 | $507,082 | $64,506 |
| LISA VENTURA | CFO Officer | 40 | $212,162 | $62,596 |
| PAULA FLEMING | CHIEF SALES & MKTG OFFICER Officer | 40 | $214,315 | $53,242 |
| JOHN AMBROSINO | DIRECTOR Trustee or director | 1 | $0 | $0 |
| DJ COLLINS | DIRECTOR Trustee or director | 1 | $0 | $0 |
| KEITH S CRUMPTON | DIRECTOR Trustee or director | 1 | $0 | $0 |
| SEAN CUTTING | DIRECTOR Trustee or director | 1 | $0 | $0 |
| KRISTI DAVIN | DIRECTOR Trustee or director | 1 | $0 | $0 |
| LUCIA DE BERNARDO | DIRECTOR Trustee or director | 1 | $0 | $0 |
| ROBERT J DENNEHY CPA | DIRECTOR Trustee or director | 1 | $0 | $0 |
| SALTUK DOGANCI | DIRECTOR Trustee or director | 1 | $0 | $0 |
| EVAN FRIEDLER | DIRECTOR Trustee or director | 1 | $0 | $0 |
| JOEL HAYDEN | DIRECTOR Trustee or director | 1 | $0 | $0 |
| JEREMIAH JOHNSTON | DIRECTOR Trustee or director | 1 | $0 | $0 |
| MARCI KATZ | DIRECTOR Trustee or director | 1 | $0 | $0 |
| LAURENE POLIGNONE | DIRECTOR Trustee or director | 1 | $0 | $0 |
| DANIEL ROSENBERG | DIRECTOR Trustee or director | 1 | $0 | $0 |
| ALAN SCHLOSBERG | DIRECTOR Trustee or director | 1 | $0 | $0 |
| JAMES SHINER | DIRECTOR Trustee or director | 1 | $0 | $0 |
| DANIEL F SILVER | DIRECTOR Trustee or director | 1 | $0 | $0 |
| REGINA SMALL | DIRECTOR Trustee or director | 1 | $0 | $0 |
| RICK TAGLIENTI | DIRECTOR Trustee or director | 1 | $0 | $0 |
| DOUGLAS WAYBRIGHT | DIRECTOR Trustee or director | 1 | $0 | $0 |
Address and contacts
- Address (IRS master file)
- 11 APEX DR STE 300A, MARLBOROUGH, MA 01752-1977
- Principal officer (990 for 2024)
- KEVIN J SANDERS, 38 OMALLEY RD, MARLBOROUGH, MA 01752
- Signed the 990
- KEVIN J SANDERS, PRESIDENT & CEO
- Phone
- (508) 652-4844
- Website
- WWW.BBB.ORG
- Return prepared by
- GRAY GRAY & GRAY LLP
Mission
TO BE THE LEADER IN ADVANCING MARKETPLACE TRUST.
Program accomplishments
- THE ORGANIZATION SERVES THEIR COMMUNITIES AS FOLLOWS: PROVIDE REPORTS ON BUSINESS FIRMS THAT ARE HELPFUL TO CONSUMERS. THE BETTER BUSINESS BUREAU SYSTEM RESPONDS TO MILLIONS OF SUCH INQUIRIES A YEAR, AS WELL AS PROVIDING INFORMATION ABOUT CHARITY GROUPS AND ORGANIZATIONS. THE BUREAU PROVIDES A THIRD PARTY ARBITRATION PROGRAM TO RESOLVE CONSUMER/BUSINESS DISPUTES.Expenses $1,877,043 · revenue $5,000,589
What it must file and when
IRS records say it files Form 990 or 990-EZ. Based on its last return; a smaller organization may file the 990-N. Its accounting year ends in June, so each return is due on the 15th day of the 5th month after that.
| Tax year | Year ended | Due | IRS public records |
|---|---|---|---|
| 2025 | June 30, 2026 | November 16, 2026 | Not due yet |
| 2024 | June 30, 2025 | November 17, 2025 | 990 on file |
| 2023 | June 30, 2024 | November 15, 2024 | 990 on file |
IRS record
- EIN
- 04-1102640
- Tax-exempt status
- 501(c)(6): Business league or chamber of commerce
- Donations deductible
- No
- Exempt since
- 1942
- Accounting year ends
- June
- Files
- Form 990 or 990-EZ
- Category (NTEE)
- Community improvement and capacity building (S41)
- Assets (IRS master file)
- $6,534,111
- Income (IRS master file)
- $5,188,650
Filing history
| Form | Year ended | Revenue | Expenses | Assets | Return |
|---|---|---|---|---|---|
| 990 | June 2025 | $5,188,650 | $4,901,227 | $6,534,111 | XML |
| 990 | June 2024 | $5,363,882 | $4,977,374 | $6,486,872 | XML |
| 990 | June 2023 | $5,522,197 | $5,212,617 | $5,975,928 | IRS |
| 990 | June 2022 | $6,008,226 | $5,789,315 | $5,408,175 | IRS |
| 990 | June 2021 | – | – | – | IRS |
| 990 | June 2019 | – | – | – | IRS |
| 990 | June 2018 | – | – | – | IRS |
990-N: the IRS bulk file holds only the latest e-Postcard per organization; earlier years come from archived copies of that file since 2020 and can have gaps (the IRS e-Postcard search lists every one). 990, 990-EZ, 990-PF, 990-T: every e-filed return in the IRS e-file index since 2019; XML for the latest three processing years, amounts from the IRS Statistics of Income extracts before that. PDF copies and determination letters at the IRS (search EIN 04-1102640).
Questions about BETTER BUSINESS BUREAU INC
- What is the EIN of BETTER BUSINESS BUREAU INC?
- The employer identification number (EIN) of BETTER BUSINESS BUREAU INC is 04-1102640.
- Is BETTER BUSINESS BUREAU INC tax-exempt?
- Yes. The IRS lists it as tax-exempt under section 501(c)(6) since 1942.
- Are donations to BETTER BUSINESS BUREAU INC tax-deductible?
- No. The IRS master file says contributions to it are not deductible.
- Which annual return does BETTER BUSINESS BUREAU INC file?
- Form 990 or 990-EZ. Based on its last return; a smaller organization may file the 990-N.
- When is the next return of BETTER BUSINESS BUREAU INC due?
- The return for tax year 2025 (the year ending June 30, 2026) is due November 16, 2026. Form 8868 extends it by six months; the 990-N cannot be extended.
- When did BETTER BUSINESS BUREAU INC last file with the IRS?
- The latest return in the IRS public files is the 990 for the year ended June 2025.
- Who is the principal officer of BETTER BUSINESS BUREAU INC?
- The 990 for the year ended June 30, 2025 names KEVIN J SANDERS.
- Who are the officers and directors of BETTER BUSINESS BUREAU INC?
- The 990 for the year ended June 30, 2025 lists 24 people; 3 received compensation from the organization, the highest $534,657 (KEVIN J SANDERS, PRESIDENT & CEO).
- How much revenue does BETTER BUSINESS BUREAU INC have?
- On its 990 for the year ended June 30, 2025 it reported revenue of $5,188,650, expenses of $4,901,227 and total assets of $6,534,111 at year end.
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