2026-08-17T23:46:14+00:00 2025-09-30 440160260 FORVIS MAZARS LLP PO BOX 3667 LITTLE ROCK AR 722033667 990 2024-10-01 710411459 WHITE RIVER HEALTH SYSTEM INC WHIT 8706986520 1710 HARRISON ST BATESVILLE AR 72501 SHAWNA IVES CFO 8706986520 2026-08-18 true AMBER SHERRILL P00748683 5013721040 2026-08-18 2024 2025-03-06 01:10:19Z SHAWNA IVES 1710 HARRISON ST BATESVILLE AR 72501 329732237 false X WHITERIVERHEALTH.ORG/ X 1976 AR WRHS MISSION IS TO PROVIDE QUALITY HEALTHCARE AND IMPROVE THE HEALTH OF OUR COMMUNITIES. 12 12 2331 100 0 0 823437 2150601 286420081 323207124 3493067 2306903 2134249 2067609 292870834 329732237 166229 137235 0 0 162980905 169613390 0 0 0 133473775 149000208 296620909 318750833 -3750075 10981404 233073865 243417328 58157606 54834704 174916259 188582624 WRHS MISSION IS TO PROVIDE QUALITY HEALTHCARE AND IMPROVE THE HEALTH OF OUR COMMUNITIES. WRHS VISION IS TO PROVIDE AN ENVIRONMENT WHERE PATIENTS CHOOSE TO RECEIVE CARE, EMPLOYEES DESIRE TO WORK, PHYSICIANS WANT TO PRACTICE, AND FAMILIES AND VISITORS FEEL WELCOME. false false 266166891 137235 323207124 WHITE RIVER HEALTH SYSTEM, INC. IS A MULTIDIMENSIONAL PROVIDER OF HEALTHCARE SERVICES PRIMARILY TO THE RESIDENTS OF NORTH CENTRAL ARKANSAS. THE NOT-FOR-PROFIT ORGANIZATION OPERATES TWO HOSPITALS; WHITE RIVER MEDICAL CENTER WHICH IS AN ACUTE CARE HOSPITAL PROVIDING INPATIENT, OUTPATIENT AND EMERGENCY CARE TO THE RESIDENT OF INDEPENDENCE COUNTY AND SURROUNDING AREAS AND STONE COUNTY MEDICAL CENTER WHICH IS A CRITICAL ACCESS HOSPITAL PROVIDING INPATIENT, OUTPATIENT AND EMERGENCY CARE SERVICES FOR THE RESIDENTS OF STONE COUNTY AND SURROUNDING AREAS. THE SYSTEM ALSO INCLUDES OUTPATIENT FACILITIES, PRIMARY CARE AND SPECIALTY PHYSICIAN OFFICES, MEDICAL OFFICE BUILDINGS, AND WHITE RIVER HEALTH SYSTEM FOUNDATION, INC., WHICH PROVIDES SUPPORT FOR FURTHERING THE PURPOSE AND PROMOTING THE ACTIVITIES OF THE SYSTEM. 266166891 true true false true false false false false false true true false false true true false false true false false false false false false false false true true true true true true false false false false false false false false false false false false false false true true true true false false true 152 0 true 2331 true false false false false false false false false false false false false X 12 12 false false false false false false false true true false false false true true true true true true true true true true X SHAWNA IVES 8702626100 1710 HARRISON ST BATESVILLE AR 72501 JEFF SHOWALTER SECRETARY 1.0 0.0 X X 0 0 0 RANDY CROSS CHAIRMAN 1.0 0.0 X X 0 0 0 ROBERT MCINTIRE TREASURER 1.0 0.0 X X 0 0 0 BETH CHRISTIAN DIRECTOR 1.0 1.0 X 0 0 0 CRYSTAL JOHNSON DIRECTOR 1.0 0.0 X 0 0 0 DANNY BELL DIRECTOR 1.0 0.0 X 0 0 0 JASON TAYLOR DIRECTOR 1.0 0.0 X 0 0 0 KATHY LANIER DIRECTOR 1.0 0.0 X 0 0 0 KEVIN ROSE DIRECTOR (THROUGH 1/1/25) 1.0 0.0 X 0 0 0 LANCE LAMBERTH DIRECTOR 1.0 0.0 X 0 0 0 RICK ELUMBAUGH DIRECTOR (THROUGH 12/31/24) 1.0 0.0 X 0 0 0 STACY GUNDERMAN DIRECTOR 1.0 0.0 X 0 0 0 STEVE CASE DIRECTOR 1.0 0.0 X 0 0 0 TINA WHEELIS DIRECTOR 1.0 0.0 X 0 0 0 CHRIS STEEL - SEE STATEMENT IP CHIEF MEDICAL OFFICER 40.0 0.0 X 0 0 0 JEFF REIFSTECK - SEE STATEMENT EVP CIO (THROUGH 10/21/24) 40.0 0.0 X 0 0 0 JENNIFER SANDAGE - SEE STATEMENT EVP CHIEF NURSING OFFICER 40.0 0.0 X 0 0 0 KATHY THOMAS - SEE STATEMENT EVP SCMS 40.0 0.0 X 0 0 0 LINDSEY CASTLEBERRY - SEE STATEMENT EVP HR/LEGAL COUNSEL 40.0 0.0 X 0 0 0 ROBERT WRIGHT - SEE STATEMENT EVP PHYSICIAN SERVICES 40.0 0.0 X 0 0 0 SHAWNA IVES - SEE STATEMENT EVP CFO 40.0 1.0 X 0 0 0 STEVEN WEBB - SEE STATEMENT CURRENT PRESIDENT AND CEO 40.0 1.0 X 0 0 0 CHARLES VARELA - SEE STATEMENT PHYSICIAN 40.0 0.0 X 0 0 0 DYLAN CARPENTER - SEE STATEMENT PHYSICIAN 40.0 0.0 X 0 0 0 JEFFREY ANGEL - SEE STATEMENT PHYSICIAN 40.0 0.0 X 0 0 0 MAHESH ANANTHA NARAYANAN - SEE STMT PHYSICIAN 40.0 0.0 X 0 0 0 WESLEY GREER - SEE STATEMENT PHYSICIAN 40.0 0.0 X 0 0 0 GARY PAXSON FORMER PRESIDENT AND CEO 40.0 1.0 X 475736 0 15837 JOSEPH SMOTHERMAN FORMER EVP CSO/COO 40.0 0.0 X 111595 0 9178 587331 0 25015 153 true true false INDEPENDENCE EMERGENCY PHYSICIANS PLLC 2417 SEA ISLAND JONESBORO AR 72404 PHYSICIAN FEES 8667416 NORTH ARKANSAS PAIN MANAGEMENT 108 N SHACKLEFORD ROAD LITTLE ROCK AR 72211 PHYSICIAN FEES 3016532 JOHN TAYLOR III MD 29 BELLES FLEURS CIRCLE LITTLE ROCK AR 72223 PHYSICIAN FEES 884592 KHAN MEDICAL CORPORATION 1 SEZ ANNE COVE LITTLE ROCK AR 72223 PHYSICIAN FEES 630000 PAIN TREATMENT CENTERS OF AMERICA PLLC 108 N SHACKLEFORD RD LITTLE ROCK AR 72211 PHYSICIAN FEES 517982 32 0 0 596696 1553905 0 0 2150601 PATIENT SERVICE REVENUE 621110 296106463 296106463 0 0 PHARMACY 340B REVENUE 531120 21473616 21473616 0 0 INCENTIVE REVENUE 621110 2286256 2286256 0 0 MEDICAL OFFICE BUILDING RENT 621110 1022479 1022479 0 0 OTHER OPERATING REVENUE 621110 2318310 2318310 0 0 0 0 0 0 323207124 2299444 0 0 2299444 0 0 0 0 0 0 0 0 7755 0 0 0 7755 0 7755 0 0 7755 0 7459 0 0 0 7459 7459 0 0 7459 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 DIETARY & FOOD REVENUE 900099 2059854 0 0 2059854 0 0 0 0 0 0 0 0 0 0 0 0 2059854 329732237 323207124 0 4374512 X 34305 34305 102930 102930 0 0 0 0 2175059 0 2175059 0 0 0 0 0 130451036 104269099 26181937 0 2343130 1872856 470274 0 26543040 21215768 5327272 0 8101125 6475204 1625921 0 0 0 0 0 17639 14099 3540 0 541232 432605 108627 0 0 0 0 0 0 0 0 0 0 0 37923875 30312433 7611442 0 489816 391508 98308 0 2005992 1603383 402609 0 0 0 0 0 0 0 0 0 4580481 3661164 919317 0 351135 280661 70474 0 0 0 0 0 533687 426574 107113 0 743890 594589 149301 0 0 0 0 0 10025706 8013515 2012191 0 2535711 2026786 508925 0 DRUGS & MEDICAL SUPPLIES 65277170 65277170 0 0 REPAIRS & MAINTENANCE 13030932 10415583 2615349 0 TAXES, FEES & LICENSES 4736629 3785973 950656 0 FOOD 2737162 2187805 549357 0 3469151 2772881 696270 0 318750833 266166891 52583942 0 4228135 4062518 19063719 25667868 0 0 32114555 37937083 0 0 0 0 0 0 7080119 6886520 2580642 2717258 306018840 217951831 92141274 88067009 45083903 49550370 0 1678342 1470034 822193 680417 28280983 26378251 233073865 243417328 27280869 31463163 0 0 0 0 17620516 17426102 0 0 0 0 6193699 77208 0 0 7062522 5868231 58157606 54834704 X 174916259 188582624 0 0 174916259 188582624 233073865 243417328 X 10981404 2991824 0 0 0 -306863 X false true true true true X RESTRICTED RESTRICTED RESTRICTED RESTRICTED RESTRICTED RESTRICTED RESTRICTED RESTRICTED false false false false false false false false true 24293 24293 false SCHEDULE C, PART II-B, LINE 1 DETAILED DESCRIPTION OF THE LOBBYING ACTIVITY WRHS IS A MEMBER OF THE ARKANSAS HOSPITAL ASSOCIATION AND AMERICAN HOSPITAL ASSOCIATION AND PAYS DUES TO THEM. A PERCENTAGE OF THIER ACTIVITIES ARE CONSIDERED LOBBYING. 130711 0 33834 0 0 0 164545 125948 0 4763 0 0 0 130711 113337 0 12611 0 0 0 125948 106554 35445 -28662 0 0 0 113337 93709 8000 4845 0 0 0 106554 0.0 0.6149 0.3851 false true true 0 3797668 3797668 0 163077739 97696159 65381580 0 5820821 5820821 0 128130168 117482428 10647740 0 5192444 2773244 2419200 88067009 INTERCOMPANY RECEIVABLES 8548088 FUNDS HELD BY TRUSTEE 3529205 OTHER ASSETS 3674244 AMOUNTS DUE FROM THIRD PARTIES 3380918 INTERNALLY DESIGNATED FUNDS 1407583 ROU ASSET 5838213 26378251 0 FEDERAL INCOME TAXES 0 ROU- LIABILITY 5868231 5868231 332716602 2991824 0 0 0 2991824 329724778 0 7459 7459 329732237 318743374 0 0 0 0 0 318743374 0 7459 7459 318750833 SCHEDULE D, PART X, LINE 2 MANAGEMENT HAS EVALUATED THEIR INCOME TAX POSITIONS UNDER THE GUIDANCE INCLUDED IN ASC 740. BASED ON THEIR REVIEW, MANAGEMENT HAS NOT IDENTIFIED ANY MATERIAL INCOME TAX POSITIONS TO BE RECORDED OR DISCLOSED IN THE FINANCIAL STATEMENTS. SCHEDULE D, PART V, LINE 4 INTENDED USES OF ENDOWMENT FUNDS THE ORGANIZATION INTENDS TO USE THE ORGANIZATION'S ENDOWMENT FUNDS FOR SCHOLARSHIPS AND EDUCATION. SCHEDULE D, PART XI, LINE 4(B) OTHER REVENUES IN FORM 990 NOT IN AUDITED FINANCIAL STATEMENTS GAIN ON DISPOSAL OF EQUIPMENTS - 7459 SCHEDULE D, PART XII, LINE 4(B) OTHER EXPENSES IN FORM 990 NOT IN AUDITED FINANCIAL STATEMENTS GAIN ON DISPOSAL OF EQUIPMENTS - 7459 true true X true X true X true true false false 0 0 2009442 0 2009442 0.00630 0 0 26276134 22649498 3626636 0.01138 0 0 0 0 0 0.0 0 0 28285576 22649498 5636078 0.01768 0 0 0 0 0 0.0 0 0 5628115 3443443 2184672 0.00685 0 0 30415055 23366096 7048959 0.02211 0 0 0 0 0 0.0 0 0 0 0 0 0.0 0 0 36043170 26809539 9233631 0.02897 0 0 64328746 49459037 14869709 0.04665 0 0 0 0 0 0.0 0 0 0 0 0 0.0 0 0 0 0 0 0.0 0 0 0 0 0 0.0 0 0 0 0 0 0.0 0 0 0 0 0 0.0 0 0 0 0 0 0.0 0 0 0 0 0 0.0 0 0 0 0 0 0.0 0 0 0 0 0 0.0 true 18325791 0 79585456 66487272 13098184 X true true 2 1 WHITE RIVER MEDICAL CENTER 1710 HARRISON ST BATESVILLE AR 72501 WWW.WHITERIVERHEALTH.ORG 418 X X X A 2 STONE COUNTY MEDICAL CENTER 2106 EAST MAIN STREET MOUNTAIN VIEW AR 72560 WWW.WHITERIVERHEALTH.ORG AR5036 X X X X A A 2 false false true X X X X X X X X X 24 true true false true X WHITERIVERHEALTH.ORG/CORPORATE-COMPLIANCE#COMMUNITYHEALTH X true 24 true WHITERIVERHEALTH.ORG/CORPORATE-COMPLIANCE#COMMUNITYHEALTH false true X 150.0 300.0 X X X X X X true true X X X true X HTTPS://WHITERIVERHEALTH.ORG/PAY-MY-BILL#FINANCEASSISTANCE X HTTPS://WHITERIVERHEALTH.ORG/PAY-MY-BILL#FINANCEASSISTANCE X HTTPS://WHITERIVERHEALTH.ORG/PAY-MY-BILL#FINANCEASSISTANCE X X X X X X true X false X X X X true X false false SCHEDULE H, PART V, SECTION B, LINE 5 FACILITY A, 1 FACILITY A, 1 - WHITE RIVER. THE WRHS CHNA UTILIZED THE FOLLOWING SOURCES TO DEVELOP THE PROCESS FOR THE CHNA AND TO GATHER THE NEEDED DATA: 1) COUNTY LEVEL CENSUS DATA BY THE UNITED STATES CENSUS BUREAU 2) 2024 COUNTY HEALTH RANKINGS & ROADMAPS BY THE ROBERT WOOD JOHNSON FOUNDATION. 3) 600 SURVEY RESPONSES 51.8% OF THE RESPONDENTS WERE FROM INDEPENDENCE COUNTY. ADDITIONAL RESPONSES WERE RECEIVED FROM STONE (12.5%), IZARD (8.7%), SHARP (8.5%), CLEBURNE (3.5%), SEVERAL RESPONSES STATED THE USA RATHER THAN A COUNTY (3.8%), ONE FROM OUT OF STATE. OTHER COUNTIES WITH REPRESENTATION WERE ARKANSAS, CRAIGHEAD, FULTON, GREENE, JACKSON, LAWRENCE, LONOKE, NEWTON, WASHINGTON AND WHITE. 77.7% OF RESPONDENTS WERE FEMALE, 20% MALE, AND 2.3% OF RESPONDENTS CHOSE NOT TO DISCLOSE. THE FOUR LARGEST RESPONDENT AGE GROUPS WERE 46-55 (23.3%), 56-65 (21.8%), 36-45 (19.3%), AND 26-35 (16%). HOWEVER, RESPONSES WERE ALSO RECEIVED FROM THE REMAINING AGE GROUPS: 18-25, 66-75, 76-85 AND 86+. OF THE RESPONDENTS, THE LARGEST GROUP WAS CAUCASIAN, WITH THE SECOND LARGEST RESPONSE BEING THOSE WHO PREFERRED NOT TO SAY, AT 4%. OTHER GROUPS MAKING UP A SMALLER % OF PARTICIPANTS REPORTED AS FOLLOWS: HISPANIC/LATINO, WHITE: NATIVE AMERICAN/AMERICAN INDIAN, WHITE: HISPANIC/LATINO, BLACK/AFRICAN AMERICAN, NATIVE AMERICAN/AMERICAN INDIAN, ASIAN/PACIFIC ISLANDER, WHITE: BLACK/AFRICAN AMERICAN, AND NATIVE AMERICAN/AMERICAN INDIAN. THE ASSESSMENT WAS CONDUCTED THROUGH MULTIPLE METHODS TO MAXIMIZE ENGAGEMENT AND ENSURE BROAD REPRESENTATION. A) DIGITAL OUTREACH VIA SOCIAL MEDIA PLATFORMS B) TRADITIONAL WORD-OF-MOUTH METHODS C) DIRECT INTERACTIONS WITH HEALTHCARE PROVIDERS D) ONLINE SURVEYS E) COMMUNITY EVENTS F) LOCAL BUSINESSES THE COMMUNITY HEALTH NEEDS ASSESSMENT (CHNA) PROCESS FOR WHITE RIVER HEALTH WAS GUIDED BY THE CHNA TOOLKIT - DEVELOPED BY THE NATIONAL CENTER FOR RURAL HEALTH WORKS AT OKLAHOMA STATE UNIVERSITY, THE CENTER FOR RURAL HEALTH, AND THE OKLAHOMA OFFICE OF RURAL HEALTH. THIS EVIDENCE-BASED FRAMEWORK PROVIDED A STRUCTURED APPROACH THAT INCLUDED FACILITATED COMMUNITY MEETINGS AND OVERSIGHT BY A DEDICATED STEERING COMMITTEE, WHICH ALSO ESTABLISHED AND DIRECTED A COMMUNITY ADVISORY COMMITTEE (CAC). THE CAC CONSISTED OF 9 ENGAGED COMMUNITY REPRESENTATIVES WHO PLAYED AN ACTIVE ROLE IN THE ASSESSMENT PROCESS AND CONTRIBUTED TO THE DEVELOPMENT OF A STRATEGIC PLAN ADDRESSING THE REGION'S HIGHEST-PRIORITY HEALTH NEEDS. PUBLIC PARTICIPATION WAS INTENTIONALLY POSITIONED AS A CORNERSTONE OF THE PROCESS. THE WHITE RIVER HEALTH STEERING COMMITTEE - LED BY STEVEN WEBB AND STEPHANIE TOON - COLLABORATED WITH LYNN HAWKINS OF THE ARKANSAS RURAL HEALTH PARTNERSHIP (ARHP) TO DESIGN A ROBUST MODEL FOR COMMUNITY ENGAGEMENT. TOGETHER WITH ARHP STAFF, THE STEERING COMMITTEE ORGANIZED HYBRID COMMUNITY MEETINGS AND COORDINATED THE DEVELOPMENT OF BOTH THE CHNA AND THE SUBSEQUENT IMPLEMENTATION PLAN. TO GATHER A WIDE RANGE OF PERSPECTIVES, THE STEERING COMMITTEE CREATED A COMMUNITY ADVISORY COMMITTEE WITH LOCAL LEADERS AND HEALTH PROFESSIONALS. THIS COMMITTEE WAS KEY TO THE SUCCESS OF THE COMMUNITY HEALTH NEEDS ASSESSMENT (CHNA), USING THEIR LOCAL CONNECTIONS AND KNOWLEDGE OF THE COMMUNITY TO ENSURE A BROAD REPRESENTATION OF THE POPULATION. THIS APPROACH MADE THE PROCESS MORE EFFICIENT AND ENSURED THE CHNA WAS DEEPLY ROOTED IN THE COMMUNITY, LEADING TO A MORE ACCURATE AND COMPREHENSIVE UNDERSTANDING OF LOCAL HEALTH NEEDS. DURING CHNA MEETINGS, STAFF FROM THE ARKANSAS RURAL HEALTH PARTNERSHIP (ARHP) PRESENTED AN OVERVIEW OF THE CHNA FRAMEWORK, SHARED LOCAL HEALTH STATISTICS, AND GUIDED PARTICIPANTS THROUGH THE 2025 CHNA SURVEY. COMMITTEE MEMBERS THEN HELPED DISTRIBUTE THE SURVEY BY ENGAGING NEIGHBORS, COLLEAGUES, AND LOCAL ORGANIZATIONS. TO MAKE SURE THE SURVEY WAS ACCESSIBLE TO EVERYONE, IT WAS ALSO MADE AVAILABLE ONLINE ON THE WHITE RIVER HEALTH AND ARHP WEBSITES, ALONG WITH OTHER COMMUNITY PLATFORMS. FOLLOWING THE COLLECTION OF SURVEY RESPONSES, ARHP STAFF CONDUCTED A DETAILED DATA ANALYSIS AND PRESENTED THE FINDINGS DURING A SECOND ADVISORY COMMITTEE MEETING. DURING THIS SESSION, PARTICIPANTS REVIEWED SURVEY RESULTS, ENGAGED IN STRUCTURED DISCUSSION REGARDING THE MOST PRESSING HEALTH ISSUES, AND COLLABORATIVELY IDENTIFIED KEY COMMUNITY PRIORITIES. THESE PRIORITIES BECAME THE FOUNDATION FOR A COMPREHENSIVE IMPLEMENTATION PLAN DEVELOPED BY THE STEERING COMMITTEE, WITH THE GOAL OF GENERATING MEASURABLE AND SUSTAINABLE IMPROVEMENTS IN COMMUNITY HEALTH. SCHEDULE H, PART V, SECTION B, LINE 6A FACILITY A, 1 FACILITY A, 1 - WHITE RIVER. WHITE RIVER MEDICAL CENTER AND STONE COUNTY MEDICAL CENTER SCHEDULE H, PART V, SECTION B, LINE 11 FACILITY A, 1 FACILITY A, 1 - WHITE RIVER MEDICAL CENTER. FOLLOWING THE SURVEY AND COMMUNITY ADVISORY BOARD DISCUSSIONS, WHITE RIVER HEALTH HAS IDENTIFIED THREE FOCUS AREAS FOR THE NEXT THREE YEARS: REFERRAL SYSTEM PROCESSES, HEALTHCARE ACCESS & AWARENESS, AND SPECIALTY SERVICES. PRIORITY #1: REFERRAL SYSTEM PROCESSES IMPROVING REFERRAL SYSTEM PROCESSES EMERGED AS A KEY PRIORITY, WITH EMPHASIS ON BUILDING A MORE EFFICIENT AND RELIABLE "REFERRAL LOOP." STRENGTHENING THIS PROCESS WILL ENSURE SMOOTHER COORDINATION AND COMMUNICATION BETWEEN PROVIDERS, WHILE ALSO REDUCING DELAYS IN SCHEDULING AND ACCESSING SPECIALIST CARE. BY ENHANCING TIMELINESS AND ACCOUNTABILITY THROUGHOUT THE REFERRAL PATHWAY, PATIENTS WILL EXPERIENCE MORE SEAMLESS TRANSITIONS OF CARE, LEADING TO IMPROVED CONTINUITY, HIGHER SATISFACTION, AND BETTER HEALTH OUTCOMES. GOAL: TO ESTABLISH A RELIABLE, EFFICIENT REFERRAL SYSTEM THAT ENSURES TIMELY COMMUNICATION AND SEAMLESS TRANSITIONS OF CARE BETWEEN PROVIDERS. STRATEGIES & ACTIONS 1. IN YEAR 1 (2025), WHITE RIVER HEALTH WILL BEGIN BY MAPPING EXISTING REFERRAL PROCESSES, IDENTIFYING COMMUNICATION GAPS, AND PILOTING A MANUAL REFERRAL TRACKING LOG AT SELECTED CLINICS. STAFF WILL RECEIVE TRAINING ON REFERRAL FOLLOW-UP PROCEDURES-FOCUSING ON ENSURING PATIENTS ARE CONTACTED AND APPOINTMENTS ARE CONFIRMED. 2. IN YEAR 2 (2026), A REFERRAL COORDINATOR ROLE OR POINT OF CONTACT WILL BE ESTABLISHED TO OVERSEE FOLLOW-UP AND CREATE FEEDBACK LOOPS BETWEEN PRIMARY AND SPECIALTY PROVIDERS. LESSONS LEARNED FROM THE YEAR 1 PILOT WILL BE APPLIED TO EXPAND MANUAL TRACKING AND IMPROVE COORDINATION. 3. IN YEAR 3 (2027), WHITE RIVER HEALTH WILL EXPLORE INTEGRATION OF REFERRAL TRACKING INTO ITS ELECTRONIC HEALTH RECORD SYSTEM AND EXPAND REFERRAL COORDINATION TO INCLUDE REGIONAL PARTNERS AND TELEHEALTH SPECIALISTS. EVALUATION WILL INCLUDE REFERRAL TIMELINESS, PATIENT SATISFACTION, AND PROVIDER ENGAGEMENT, WITH ADJUSTMENTS MADE TO ENSURE SUSTAINABILITY. EXPECTED OUTCOMES A PHASED APPROACH WILL ALLOW WHITE RIVER HEALTH TO BUILD CAPACITY GRADUALLY, STARTING WITH LOW-COST, STAFF-DRIVEN IMPROVEMENTS AND MOVING TOWARD SYSTEM INTEGRATION. THIS PROCESS WILL REDUCE MISSED REFERRALS, IMPROVE PROVIDER COMMUNICATION, AND ENHANCE CONTINUITY OF CARE FOR PATIENTS. PRIORITY #2: ACCESS AND AWARENESS ACCESS TO CARE AND AWARENESS OF AVAILABLE RESOURCES ARE PERSISTENT CHALLENGES IN INDEPENDENCE AND STONE COUNTIES. GEOGRAPHIC ISOLATION, LIMITED PUBLIC TRANSPORTATION, AND PROVIDER SHORTAGES MAKE IT DIFFICULT FOR MANY RESIDENTS TO REACH TIMELY AND APPROPRIATE HEALTHCARE SERVICES. IN ADDITION, UNINSURED AND UNDERINSURED POPULATIONS FACE FINANCIAL BARRIERS THAT OFTEN DELAY OR PREVENT CARE. BEYOND PHYSICAL ACCESS, COMMUNITY INPUT REVEALED GAPS IN HEALTH LITERACY AND AWARENESS, WITH MANY RESIDENTS LACKING INFORMATION ABOUT PREVENTIVE SERVICES, CHRONIC DISEASE MANAGEMENT PROGRAMS, OR HOW TO EFFECTIVELY NAVIGATE THE HEALTHCARE SYSTEM. STRENGTHENING HEALTHCARE ACCESS IN THESE COUNTIES REQUIRES NOT ONLY EXPANDING PROVIDER AVAILABILITY AND TRANSPORTATION OPTIONS BUT ALSO IMPROVING COMMUNICATION STRATEGIES, EDUCATION EFFORTS, AND OUTREACH PROGRAMS. ENHANCING BOTH ACCESS AND AWARENESS WILL EMPOWER RESIDENTS TO TAKE FULL ADVANTAGE OF LOCAL HEALTHCARE RESOURCES - LEADING TO EARLIER INTERVENTIONS, BETTER DISEASE MANAGEMENT, AND IMPROVED OVERALL HEALTH OUTCOMES. GOAL: TO EXPAND ACCESS TO HEALTHCARE SERVICES AND IMPROVE AWARENESS OF AVAILABLE RESOURCES IN INDEPENDENCE AND STONE COUNTIES. STRATEGIES & ACTIONS 1. IN YEAR 1 (2025), A COMMUNITY AWARENESS CAMPAIGN WILL BE LAUNCHED TO HIGHLIGHT AVAILABLE SERVICES, PREVENTIVE CARE OPTIONS, AND CHRONIC DISEASE MANAGEMENT PROGRAMS. WHITE RIVER HEALTH WILL PARTNER WITH SCHOOLS, CHURCHES, AND CIVIC ORGANIZATIONS TO DISTRIBUTE RESOURCE GUIDES AND WORK WITH LOCAL TRANSIT PROVIDERS TO IDENTIFY TRANSPORTATION SOLUTIONS. 2. IN YEAR 2 (2026), COMMUNITY HEALTH WORKERS (CHWS) WILL BE ENGAGED TO PROVIDE OUTREACH, NAVIGATION, AND EDUCATION SERVICES. HEALTH LITERACY WORKSHOPS SUCH AS "HOW TO TALK TO YOUR DOCTOR" WILL BE OFFERED IN SCHOOLS AND COMMUNITY CENTERS. A PARTNERSHIP WITH A TRANSPORTATION ASSISTANCE PROGRAM FOR MEDICAL VISITS WILL BE ESTABLISHED. 3. IN YEAR 3 (2027), TELEHEALTH EXPANSION WILL BE PRIORITIZED FOR PRIMARY AND PREVENTIVE CARE. IMPROVEMENTS IN PREVENTIVE SCREENING RATES, CHRONIC DISEASE MANAGEMENT PARTICIPATION, AND COMMUNITY AWARENESS OF SERVICES WILL BE MEASURED-WITH OUTREACH STRATEGIES REFINED BASED ON FINDINGS. EXPECTED OUTCOMES ENHANCED ACCESS AND AWARENESS WILL INCREASE PREVENTIVE CARE UTILIZATION, IMPROVE CHRONIC DISEASE MANAGEMENT, REDUCE TRANSPORTATION BARRIERS, AND PROMOTE GREATER HEALTH "WEALTH" ACROSS THE SERVICE AREA. PRIORITY #3: SPECIALTY SERVICES LIMITED AVAILABILITY OF SPECIALTY CARE CONTINUES TO BE A SIGNIFICANT BARRIER IN INDEPENDENCE AND STONE COUNTIES. WHILE PRIMARY CARE PROVIDERS AND LOCAL HOSPITALS OFFER ESSENTIAL SERVICES, MANY RESIDENTS MUST TRAVEL OUTSIDE THE REGION-OFTEN TO LITTLE ROCK, JONESBORO, OR BEYOND-TO ACCESS SPECIALTIES SUCH AS ONCOLOGY, CARDIOLOGY, NEUROLOGY, AND ADVANCED MENTAL HEALTH SERVICES. THIS CREATES CHALLENGES FOR PATIENTS WHO LACK RELIABLE TRANSPORTATION, FACE FINANCIAL CONSTRAINTS, OR ARE MANAGING CHRONIC CONDITIONS THAT REQUIRE FREQUENT FOLLOW-UP. COMMUNITY FEEDBACK HIGHLIGHTED THE BURDEN OF LONG TRAVEL TIMES, DELAYED APPOINTMENTS, AND GAPS IN CONTINUITY OF CARE CAUSED BY THE SCARCITY OF LOCAL SPECIALISTS. ALTHOUGH WHITE RIVER HEALTH HAS EXPANDED SOME SPECIALTY CLINICS AND INTRODUCED VISITING SPECIALISTS TO REDUCE TRAVEL DISTANCES, DEMAND STILL EXCEEDS AVAILABILITY IN SEVERAL AREAS OF CARE. ADDRESSING THIS PRIORITY WILL REQUIRE CONTINUED RECRUITMENT OF SPECIALTY PROVIDERS, PARTNERSHIPS WITH LARGER HEALTH SYSTEMS, AND EXPANSION OF TELEHEALTH SERVICES. STRENGTHENING LOCAL ACCESS TO SPECIALTY CARE IS CRITICAL TO IMPROVING EARLY DETECTION, CHRONIC DISEASE MANAGEMENT, AND TREATMENT OUTCOMES FOR RURAL RESIDENTS. GOAL: TO EXPAND THE AVAILABILITY AND ACCESSIBILITY OF SPECIALTY CARE WITHIN INDEPENDENCE AND STONE COUNTIES. STRATEGIES & ACTIONS. 1. IN YEAR 1 (2025), WHITE RIVER HEALTH WILL CONDUCT AN ASSESSMENT OF SPECIALTY SERVICE GAPS AND PRIORITIZE HIGH-NEED AREAS. AS PART OF THIS PROCESS, THE ORGANIZATION WILL EVALUATE THE RECRUITMENT MODEL FOR VISITING SPECIALISTS, DETERMINE OPPORTUNITIES TO EXPAND EXISTING SPECIALTY CLINICS, AND FORMALIZE REFERRAL AGREEMENTS WITH REGIONAL TERTIARY CENTERS TO STRENGTHEN CONTINUITY OF CARE. 2. IN YEAR 2 (2026), TELE-SPECIALTY SERVICES SUCH AS TELE-ONCOLOGY AND TELE-PSYCHIATRY WILL BE INTRODUCED. PARTNERSHIPS WILL BE DEVELOPED WITH REGIONAL PROVIDERS TO HOST ROTATING SPECIALTY CLINICS. ADDITIONALLY, FINANCIAL AND WORKFORCE INCENTIVES WILL BE ASSESSED- POTENTIALLY TO RECRUIT SPECIALISTS TO RURAL PRACTICE SETTINGS. 3. IN YEAR 3 (2027), UTILIZATION TRENDS, PATIENT OUTCOMES, AND SATISFACTION WITH SPECIALTY SERVICES WILL BE EVALUATED. SUCCESSFUL MODELS WILL BE SCALED TO ADDITIONAL WHITE RIVER HEALTH SITES, AND LONG-TERM FUNDING STREAMS WILL BE SECURED TO SUSTAIN OUTREACH AND TELEHEALTH INITIATIVES. EXPECTED OUTCOMES EXPANDED SPECIALTY SERVICES WILL REDUCE TRAVEL DISTANCES AND WAIT TIMES, INCREASE ACCESS TO ADVANCED TREATMENTS, AND IMPROVE EARLY DETECTION AND CHRONIC DISEASE MANAGEMENT FOR RURAL RESIDENTS. SCHEDULE H, PART V, SECTION B, LINE 13 FACILITY A, 1 FACILITY A, 1 - . IN THE FOLLOWING SITUATIONS (KNOWN AS PRESUMPTIVE FINANCIAL ASSISTANCE), A PATIENT IS DEEMED TO BE ELIGIBLE FOR 100% REDUCTION OF CHARGES: - IF PATIENT IS CURRENTLY ELIGIBLE FOR FULL MEDICAID BENEFITS, BUT WAS NOT ELIBIBLE ON A PRIOR DATE OF SERVICE. THE FACILITY WILL APPLY OUR FINANCIAL ASSISTANCE POLICY RETROACTIVELY FOR THE PREVIOUS THREE(3) MONTHS. - IF PATIENT STATES (S)HE IS HOMELESS AND WRHS, THROUGH OUR OWN DILIGENCE, DOES NOT FIND EVIDENCE OF THE CONTRARY. - IF PATIENT IS MENTALLY OR PHYSICALLY INCAPACITATED AND HAS NO ONE TO ACT ON HIS/HER BEHALF. - IF PATIENT IS CURRENTLY A RESIDENT OF A NURSING HOME FACILITY AND THE FACILITY IS ABLE TO PROVIDE ON A LETTERHEAD STATING PATIENT IS A RESIDENTON A FIXED INCOME WITH A PROVIDED MEDICAID NUMBER. - IN THE EVENT OF A PATIENT'S DEATH, THE FAMILY OF THE DECEASED PATIENT WILL BE ELIGIBLE FOR OUR PRESUMPTIVE CHARITY DISCOUNT BY PRESENTING A COPY OF THE PATIENT'S DEATH CERTIFICATE. ONCE COLLECTION EFFORTS HAVE BEEN MET, THE REMAINING BALANCE WILL QUALIFY FOR PRESUMPTIVE CHARITY. 40 SOUTHSIDE FAMILY CARE 1217 BATESVILLE BOULEVARD BATESVILLE AR 72501 FAMILY MEDICINE BATESVILLE FAMILY CARE 1215 SIDNEY STREET SUITE 300 BATESVILLE AR 72501 FAMILY MEDICINE CAVE CITY FAMILY CARE 301 SOUTH MAIN STREET CAVE CITY AR 82521 FAMILY MEDICINE DRASCO FAMILY CARE 60 GREERS FERRY ROAD DRASCO AR 72530 FAMILY MEDICINE HARRISON STREET INTERNAL MEDICINE 3443 HARRISON STREET BATESVILLE AR 72501 FAMILY MEDICINE MELBOURNE FAMILY AND SPECIALTY CARE 1526 EAST MAIN STREET MELBOURNE AR 72556 FAMILY MEDICINE MIDWAY MEDICAL CLINIC SUITE A 195 HOSPITAL DRIVE CHEROKEE VILLAGE AR 72529 FAMILY MEDICINE MIDWAY MEDICAL CLINIC SUITE B 195 HOSPITAL DRIVE CHEROKEE VILLAGE AR 72529 FAMILY MEDICINE NEWARK MEDICAL CLINIC 501 VINE STREET NEWARK AR 72562 FAMILY MEDICINE NEWPORT FAMILY AND SPECIALTY CARE 2200 MALCOLM AVENUE SUITE B NEWPORT AR 72112 FAMILY MEDICINE PLEASANT PLAINS FAMILY CARE 6200 BATESVILLE BOULEVARD PLEASANT PLAINS AR 72568 FAMILY MEDICINE STONE COUNTY FAMILY AND SPECIALTY CARE 105 CASE COMMONS DRIVE MOUNTAIN VIEW AR 72560 FAMILY MEDICINE STONE COUNTY FAMILY CARE 2202 EAST MAIN STREET MOUNTAIN VIEW AR 72560 FAMILY MEDICINE STRAWBERRY FAMILY CARE 58 EAST RIVER DRIVE STRAWBERRY AR 72469 FAMILY MEDICINE SUGARLOAF FAMILY CARE 521 WILBURN ROAD HEBER SPRINGS AR 72543 FAMILY MEDICINE WRMC FAMILY PRACTICE CLINIC 409 VIRGINIA DRIVE BATESVILLE AR 72501 FAMILY MEDICINE BATESVILLE BEHAVIORAL HEALTH 2230 HARRISON STREET BATESVILLE AR 72501 SPECIALTY CLINIC BATESVILLE BREAST CANCER 525 VIRGINIA DRIVE BATESVILLE AR 72501 SPECIALTY CLINIC BATESVILLE CANCER CENTER 525 VIRGINIA DRIVE BATESVILLE AR 72501 SPECIALTY CLINIC BATESVILLE CARDIOLOGY 1699 HARRISON STREET SUITE D BATESVILLE AR 72501 SPECIALTY CLINIC BATESVILLE ENT 1700 HARRISON STREET SUITE H BATESVILLE AR 72501 SPECIALTY CLINIC BATESVILLE INTERNAL MEDICINE 3443 HARRISON STREET BATESVILLE AR 72501 SPECIALTY CLINIC BATESVILLE NEUROLOGY 1699 HARRISON ST SUITE D BATESVILLE AR 72501 SPECIALTY CLINIC BATESVILLE ONCOLOGY 1710 HARRISON STREET BATESVILLE AR 72501 SPECIALTY CLINIC BATESVILLE ORTHOPAEDICS AND SPORTS MED 501 VIRGINIA DR SUITE C BATESVILLE AR 72501 SPECIALTY CLINIC BATESVILLE PAIN MANAGEMENT 1700 HARRISON STREET SUITE T BATESVILLE AR 72501 SPECIALTY CLINIC BATESVILLE PEDIATRICS 1700 HARRISON STREET SUITE N BATESVILLE AR 72501 SPECIALTY CLINIC BATESVILLE PULMONOLOGY 1215 SIDNEY STREET BATESVILLE AR 72501 SPECIALTY CLINIC BATESVILLE RHEUMATOLOGY 12 HOSPITAL CIRCLE BATESVILLE AR 72501 SPECIALTY CLINIC BATESVILLE SLEEP CENTER 1699 HARRISON STREET BATESVILLE AR 72501 SPECIALTY CLINIC BATESVILLE SURGICAL CLINIC 501 VIRGINIA DRIVE SUITE A BATESVILLE AR 72501 SPECIALTY CLINIC BATESVILLE WOMEN'S CLINIC 1215 SIDNEY STREET SUITE 202 BATESVILLE AR 72501 SPECIALTY CLINIC BATESVILLE WOUND CARE 1701 HARRISON STREET BATESVILLE AR 72501 SPECIALTY CLINIC CHEROKEE VILLAGE SPECIALTY CARE 195 HOSPITAL DRIVE SUITE C CHEROKEE VILLAGE AR 72529 SPECIALTY CLINIC HARRISON STREET INTERNAL MEDICINE 3443 HARRISON STREET BATESVILLE AR 72501 SPECIALTY CLINIC MTN VIEW ORTHOHAND SURGERY AND SPORT M 2110 EAST MAIN STREET MOUNTAIN VIEW AR 72560 SPECIALTY CLINIC MOUNTAIN VIEW PAIN MANAGEMENT 105 CASE COMMONS DRIVE MOUNTAIN VIEW AR 72560 SPECIALTY CLINIC NEWPORT FAMILY AND SPECIALTY CARE 2200 MALCOLM AVENUE NEWPORT AR 72112 SPECIALTY CLINIC WHITE RIVER CARDIOLOGY CLINIC 3443 HARRISON STREET BATESVILLE AR 72501 SPECIALTY CLINIC CHEROKEE VILLAGE EMERGENCY ROOM 195 HOSPITAL DRIVE SUITE C CHEROKEE VILLAGE AR 72529 SPECIALTY CLINIC SCHEDULE H, PART I, LINE 3C A PATIENT WILL BE ELIGIBLE FOR FINANCIAL ASSISTANCE IF THE PATIENT HAS LIMITED OR NO HEALTH INSURANCE OR APPLIES FOR BUT IS DEEMED INELIGIBLE FOR GOVERNMENT MEDICAL ASSISTANCE. IN ADDITION, A PATIENT MAY BE ELIGIBLE IN THE EVENT THE ORGANIZATION, IN ITS DISCRETION, DEEMS SUCH ELIGIBILITY APPROPRIATE UNDER A PATIENT'S UNIQUE CIRCUMSTANCES, INCLUDING POTENTIAL MEDICAL HARDSHIP. CONSIDERATION MAY BE GIVEN TO THE EXISTENCE OF SUBSTANTIAL MEDICAL DEBT AND ADDITIONAL DOCUMENTATION REGARDING ASSETS AND LIVING EXPENSES MAY BE REQUESTED SCHEDULE H, PART III, LINE 2 BAD DEBT EXPENSE - METHODOLOGY USED TO ESTIMATE AMOUNT THE HOSPITAL HAS ADOPTED REVENUE RECOGNITION STANDARD ASU 2014-09. THE ESTIMATED AMOUNTS DUE FROM PATIENTS FOR WHICH THE HOSPITAL DOES NOT EXPECT TO COLLECT ARE CONSIDERED IMPLICIT PRICE CONCESSIONS AND AS SUCH ARE RECORDED AS A DEDUCTION FROM GROSS PATIENT REVENUE. THE HOSPITAL INTERNALLY TRACTS BAD DEBT EXPENSE CONSISTENT WITH HISTORICAL PRACTICES AND THAT AMOUNT HAS BEEN REPORTED ON SCHEUDLE H, PART III, SECTION A, LINE 2. SCHEDULE H, PART III, LINE 3 BAD DEBT EXPENSE METHODOLOGY MEDICARE BASED REASONABLE COST METHODOLOGY. SCHEDULE H, PART III, LINE 4 BAD DEBT EXPENSE - FINANCIAL STATEMENT FOOTNOTE PLEASE SEE ATTACHED AUDIT REPORT NOTE 2 SCHEDULE H, PART III, LINE 8 COMMUNITY BENEFIT & METHODOLOGY FOR DETERMINING MEDICARE COSTS MEDICARE COST TO CHARGE RATIO. SCHEDULE H, PART III, LINE 9B COLLECTION PRACTICES FOR PATIENTS ELIGIBLE FOR FINANCIAL ASSISTANCE ACCOUNTS THAT HAVE BEEN PLACED WITH A THIRD-PARTY COLLECTION AGENCY ARE ELIGIBLE FOR BENEFITS PROVIDED REQUIRING THEY MEET APPROPRIATE SET GUIDELINES. IF APPROVED, THE ACCOUNT WILL REMAIN WITH THE COLLECTION AGENCY BUT WILL RECEIVE THE APPROVED FINANCIAL ASSISTANCE REDUCTION. ALL ACCOUNTS PLACE WITH A THIRD-PARTY COLLECTION AGENCY ARE ELIGIBLE FOR A 35% SETTLEMENT DISCOUNT, UPON REQUEST VIA PATIENT OR REPRESENTATIVE, IF PAID IN FULL SCHEDULE H, PART V, SECTION B, LINE 16A FAP WEBSITE A - WHITE RIVER MEDICAL CENTER: LINE 16A URL: HTTPS://WHITERIVERHEALTH.ORG/PAY-MY-BILL#FINANCEASSISTANCE; SCHEDULE H, PART V, SECTION B, LINE 16B FAP APPLICATION WEBSITE A - WHITE RIVER MEDICAL CENTER: LINE 16B URL: HTTPS://WHITERIVERHEALTH.ORG/PAY-MY-BILL#FINANCEASSISTANCE; SCHEDULE H, PART V, SECTION B, LINE 16C FAP PLAIN LANGUAGE SUMMARY WEBSITE A - WHITE RIVER MEDICAL CENTER: LINE 16C URL: HTTPS://WHITERIVERHEALTH.ORG/PAY-MY-BILL#FINANCEASSISTANCE; SCHEDULE H, PART VI, LINE 2 NEEDS ASSESSMENT WRHS PROVIDES FREE PREVENTATIVE SCREENINGS TO THE COMMUNITY AND OTHER COMMUNITY OUTREACH PROGRAMS. SCHEDULE H, PART VI, LINE 3 PATIENT EDUCATION OF ELIGIBILITY FOR ASSISTANCE THE ORGANIZATION WILL COMMUNICATE THE AVAILABILITY OF FINANCIAL ASSISTANCE TO ITS PATIENTS AND THE GENERAL PUBLIC THROUGH MEASURES THAT INCLUDE PROVIDING OR POSTING COPIES OF THIS POLICY, SUMMARIES THEREOF (IF MORE CONDUCIVE TO PATIENT UNDERSTANDING), APPROPRIATE SIGNAGE AND/OR BROCHURES ON THE ORGANIZATION'S WEBSITE; IN THE PATIENT REGISTRATION AREAS; IN THE PATIENT FINANCIAL ADVOCACY DEPARTMENTS; IN OTHER WAITING AREAS THROUGHOUT THE ORGANIZATION'S PREMISES (AS MAY BE REASONABLY WORKABLE AND APPROPRIATE); IN PATIENT INFORMATIONAL BINDERS; AND IN BILLS AND STATEMENTS SENT TO PATIENTS. PERTINENT MATERIALS WILL BE PROVIDED IN ENGLISH AND SPANISH, WHICH ARE THE LANGUAGES APPROPRIATE TO THE COMMUNITIES SERVED BY THE ORGANIZATION. OTHER LANGUAGES WILL BE ADDED AS NECESSARY IN THE EVENT OF CHANGES TO THE ORGANIZATION'S PATIENT POPULATION. ALL SUCH MATERIALS WILL INCLUDE PERTINENT CONTACT TELEPHONE NUMBERS AND/OR E-MAIL ADDRESSES TO PERMIT PATIENTS APPROPRIATE RESOURCES FOR COMPLETION OF THE APPLICATION AND ANSWERS TO ANY OTHER QUESTIONS THEY MAY HAVE ABOUT THE ORGANIZATION'S FINANCIAL ASSISTANCE PROGRAM SCHEDULE H, PART VI, LINE 4 COMMUNITY INFORMATION WHITE RIVER HEALTH (WRH), LOCATED IN BATESVILLE, ARKANSAS, IS DEDICATED TO PROVIDING ADVANCED HEALTHCARE SERVICES TO COMMUNITIES ACROSS NORTH CENTRAL ARKANSAS THROUGH COMPREHENSIVE INPATIENT AND OUTPATIENT CARE, AS WELL AS COMMUNITY OUTREACH. WITH TWO HOSPITAL CAMPUSES IN BATESVILLE AND MOUNTAIN VIEW, ALONG WITH OUTPATIENT CARE CENTERS AND CLINIC OFFICES THROUGHOUT THE REGION, WRH OFFERS QUALITY PATIENT CARE AND A HEALING ENVIRONMENT CLOSE TO HOME. ESTABLISHED ORIGINALLY AS WHITE RIVER MEDICAL CENTER, WRH IS AN ACUTE CARE, MULTI-FACILITY, NOT-FOR-PROFIT REGIONAL REFERRAL CENTER SERVING A TEN-COUNTY AREA THAT INCLUDES INDEPENDENCE, IZARD, SHARP, STONE, AND PORTIONS OF CLEBURNE, FULTON, JACKSON, LAWRENCE, VAN BUREN, AND WHITE COUNTIES. WITHIN THE SERVICE AREA, 89% OF THE POPULATION IS WHITE, 2% IS AFRICAN AMERICAN, LESS THAN 1% IS ASIAN, 6% IS HISPANIC, AND 2% IS OTHER. THE MEDIAN HOUSEHOLD INCOME IN THE SERVICE AREA IS $47,433 AND 19.53% OF THE POPULATION IS LIVING BELOW THE POVERTY LEVEL. SCHEDULE H, PART VI, LINE 5 PROMOTION OF COMMUNITY HEALTH WHITE RIVER HEALTH SYSTEM PRIORITIZED COMMUNITY INVOLVEMENT BY REACHING OUT TO OUR COMMUNITY TO SUPPORT COMMUNITY-BASED PROGRAMS THAT IMPROVE THE WELL-BEING OF THOSE WE SERVE. WE FOCUSED OUR EFFORTS ON EDUCATION, SCREENINGS, AND SPONSORSHIPS. AS WE LOOK TO THE FUTURE, WE WILL CONTINUE TO LOOK FOR WAYS TO SERVE OUR COMMUNITIES. IT IS OUR MISSION TO PROVIDE QUALITY HEALTHCARE AND IMPROVE THE HEALTH OF OUR COMMUNITIES. PREVIOUSLY KNOWN AS RUN THE WAVE, WRMC HELD ITS ANNUAL 5K RUN/WALK. THE EVENT BROUGHT IN A RECORD 133 RUNNERS AND RAISED OVER $11,000 TO SUPPORT LOCAL SCHOOL FOOD PANTRIES. 133 PEOPLE MADE DONATIONS TO THE EVENT AS VIRTUAL PARTICIPANTS. IN FEBRUARY, EVERY BABY BORN AT WRMC RECEIVED A HAND-KNITTED RED HAT AS PART OF THE AMERICAN HEART ASSOCIATION'S (AHA) LITTLE HATS, BIG HEARTS CAMPAIGN. THE CAMPAIGN FUNCTIONS TO RAISE AWARENESS FOR HEART DISEASE AND PROMOTE HEART HEALTH. SCHEDULE H, PART VI, LINE 6 AFFILIATED HEALTH CARE SYSTEM WHITE RIVER HEALTH SYSTEM, INC. ALONG WITH ITS SUBSIDIARIES (THE SYSTEM) IS A MULTIDIMENSIONAL PROVIDER OF HEALTHCARE SERVICES PRIMARILY TO THE RESIDENTS OF NORTH CENTRAL ARKANSAS. THE SYSTEM OPERATES TWO HOSPITALS: WHITE RIVER MEDICAL CENTER, WHICH IS AN ACUTE CARE HOSPITAL PROVIDING INPATIENT, OUTPATIENT AND EMERGENCY CARE TO THE RESIDENTS OF INDEPENDENCE COUNTY AND SURROUNDING AREAS; AND STONE COUNTY MEDICAL CENTER, WHICH IS A CRITICAL ACCESS HOSPITAL PROVIDING INPATIENT, OUTPATIENT AND EMERGENCY SERVICES TO THE RESIDENTS OF STONE COUNTY AND SURROUNDING AREAS. THE SYSTEM ALSO INCLUDES OUTPATIENT FACILITIES, PRIMARY CARE AND SPECIALTY PHYSICIAN OFFICES, NORTH ARKANSAS CLINICS, INC., AND WHITE RIVER HEALTH SYSTEM FOUNDATION, INC. (THE FOUNDATION). NORTH ARKANSAS CLINICS, INC. IS A FOR-PROFIT WHOLLY OWNED SUBSIDIARY OF THE SYSTEM THAT HOLDS REAL ESTATE IN SUPPORT OF THE SYSTEM. THE SYSTEM IS THE SOLE MEMBER OF THE FOUNDATION WHOSE PURPOSE IS TO SOLICIT CONTRIBUTIONS FOR THE BENEFIT OF THE SYSTEM. false LYON COLLEGE 2300 HIGHLAND ROAD BATESVILLE AR 72501 710246213 501(C)(3) 33304 0 N/A NONE ATHLETIC TRAINER SALARY 1 0 SCHOLARSHIPS 65 102930 0 N/A N/A X X false false false false false false false true false GARY PAXSON FORMER PRESIDENT AND CEO 380736 0 95000 0 0 0 10573 0 5264 0 491573 0 0 0 JOSEPH SMOTHERMAN FORMER EVP CSO/COO 77602 0 33993 0 0 0 4420 0 4758 0 120773 0 0 0 STEVEN WEBB - SEE STATEMENT CURRENT PRESIDENT AND CEO 0 0 0 0 0 0 0 0 0 0 0 0 0 0 LINDSEY CASTLEBERRY - SEE STATEMENT EVP HR/LEGAL COUNSEL 0 0 0 0 0 0 0 0 0 0 0 0 0 0 SHAWNA IVES - SEE STATEMENT EVP CFO 0 0 0 0 0 0 0 0 0 0 0 0 0 0 CHRIS STEEL - SEE STATEMENT IP CHIEF MEDICAL OFFICER 0 0 0 0 0 0 0 0 0 0 0 0 0 0 ROBERT WRIGHT - SEE STATEMENT EVP PHYSICIAN SERVICES 0 0 0 0 0 0 0 0 0 0 0 0 0 0 JENNIFER SANDAGE - SEE STATEMENT EVP CHIEF NURSING OFFICER 0 0 0 0 0 0 0 0 0 0 0 0 0 0 JEFF REIFSTECK - SEE STATEMENT EVP CIO (THROUGH 10/21/24) 0 0 0 0 0 0 0 0 0 0 0 0 0 0 KATHY THOMAS - SEE STATEMENT EVP SCMS 0 0 0 0 0 0 0 0 0 0 0 0 0 0 MAHESH ANANTHA NARAYANAN - SEE STMT PHYSICIAN 0 0 0 0 0 0 0 0 0 0 0 0 0 0 DYLAN CARPENTER - SEE STATEMENT PHYSICIAN 0 0 0 0 0 0 0 0 0 0 0 0 0 0 WESLEY GREER - SEE STATEMENT PHYSICIAN 0 0 0 0 0 0 0 0 0 0 0 0 0 0 JEFFREY ANGEL - SEE STATEMENT PHYSICIAN 0 0 0 0 0 0 0 0 0 0 0 0 0 0 CHARLES VARELA - SEE STATEMENT PHYSICIAN 0 0 0 0 0 0 0 0 0 0 0 0 0 0 SCHEDULE J, PART I, LINE 7 NON-FIXED PAYMENTS BONUSES TO OFFICERS ARE BASED ON MATRIXES AND A POLICY THAT IS APPROVED BY THE BOARD OF DIRECTORS. A CITY OF BATESVILLE AR PUBLIC FACILITIES BOARD 331078402 070668AJ7 2020-08-25 34840074 HOSPITAL REVENUE REFUNDING BONDS false false false A 14960000 0 34840074 0 0 0 571717 0 0 0 34268357 0 2020 true true true true A false false false false false false 0.0 0.0 0.0 false false 0 false false A false false true false false false 0 false false false 0 false false false A false FORM 990, PART VI, LINE 15A & 15B WRHS HAS A COMPENSATION COMMITTEE AND MAY RELY ON OUTSIDE CONSULTANTS TO DETERMINE FAIR COMPENSATION RATES. 2025 WAS THE LAST YEAR PERFORMED. FORM 990, PART VI, LINE 11B REVIEW OF FORM 990 BY GOVERNING BODY THE FORM 990 IS REVIEWED AND APPROVED BY THE FINANCE COMMITTEE. IT IS THEN PRESENTED TO THE BOARD OF DIRECTORS FOR APPROVAL FORM 990, PART VI, LINE 12C CONFLICT OF INTEREST POLICY ANNUAL CONFLICT OF INTEREST POLICIES ARE SENT OUT TO OFFICERS, DIRECTORS, AND KEY EMPLOYEES AND RESPONSES ARE RETURNED TO INDEPENDENT AUDITORS WHICH COMPILE A LIST OF CONFLICTS. THE CONFLICTS ARE PRESENTED TO THE AUDIT COMMITTEE AND BOARD OF DIRECTORS TO REVIEW. IF THERE IS A CONFLICT OF INTEREST, THE AFFECTED BOARD MEMBER DOES NOT VOTE. THE BOARD CHAIR WOULD ENSURE THAT THE POLICY IS ADHERED TO. FORM 990, PART VI, LINE 19 REQUIRED DOCUMENTS AVAILABLE TO THE PUBLIC THE ORGANIZATION'S FINANCIAL STATEMENTS, GOVERNING DOCUMENTS AND THE CONFLICT OF INTEREST POLICY ARE MADE AVAILABLE TO THE PUBLIC UPON REQUEST. FORM 990, PART IX, LINE 11G OTHER FEES PHYSICIAN FEES - TOTAL EXPENSE: 17593653, PROGRAM SERVICE EXPENSE: 14062551, MANAGEMENT AND GENERAL EXPENSES: 3531102, FUNDRAISING EXPENSES: 0; PROFESSIONAL FEES - TOTAL EXPENSE: 11413654, PROGRAM SERVICE EXPENSE: 9122897, MANAGEMENT AND GENERAL EXPENSES: 2290757, FUNDRAISING EXPENSES: 0; COLLECTION FEES - TOTAL EXPENSE: 3216108, PROGRAM SERVICE EXPENSE: 2570625, MANAGEMENT AND GENERAL EXPENSES: 645483, FUNDRAISING EXPENSES: 0; OTHER FEES - TOTAL EXPENSE: 904555, PROGRAM SERVICE EXPENSE: 723008, MANAGEMENT AND GENERAL EXPENSES: 181547, FUNDRAISING EXPENSES: 0; CONTRACT LABOR - TOTAL EXPENSE: 2575088, PROGRAM SERVICE EXPENSE: 2058260, MANAGEMENT AND GENERAL EXPENSES: 516828, FUNDRAISING EXPENSES: 0; CONSULTING FEES - TOTAL EXPENSE: 1030953, PROGRAM SERVICE EXPENSE: 824037, MANAGEMENT AND GENERAL EXPENSES: 206916, FUNDRAISING EXPENSES: 0; LAB FEES - TOTAL EXPENSE: 1189864, PROGRAM SERVICE EXPENSE: 951055, MANAGEMENT AND GENERAL EXPENSES: 238809, FUNDRAISING EXPENSES: 0; FORM 990, PART XI, LINE 9 OTHER CHANGES IN NET ASSETS OR FUND BALANCES BEGINNING RETAINED EARNINGS FROM WRHS CIN - -306863; TOTAL - -306863; WHITE RIVER HEALTH SYSTEM CIN LLC 1710 HARRISON ST BATESVILLE AR 72501 465609311 SUPPORT WRHS AR 1224377 315305 WRHS WHITE RIVER HEALTH SYSTEM FOUNDATION 1710 HARRISON ST BATESVILLE AR 72501 710728911 SUPPORT WRHS AR 501(C)(3) TYPE I WRHS true NORTH ARKANSAS CLINIC PO BOX 2116 BATESVILLE AR 72501 710210496 RENT SPACE AR WRHS C CORPORATION 359314 2058340 1 true WHITE RIVER HEALTH ANESTHESIA SERVICE GROUP INC 1710 HARRISON ST BATESVILLE AR 72501 332359786 ANESTHESIA SERVICES AR WRHS C CORPORATION 0 0 1 true false false true false false false false false false false false false true true true false false false false WHITE RIVER HEALTH SYSTEM FOUNDATION C 596696 FMV