2025-03-24T10:39:26-07:00 2024-12-31 990 2024-01-01 851330063 WAY STATION WAYS 6034527113 PO Box 1888 North Conway NH 03860 Jeanette Heidmann treasurer 6037337733 2025-03-24 1 2024 2025-03-06 01:10:19Z Jeanette Heidmann 93A Dinsmore Rd Jackson NH 03846 388158 0 X waystationnh.org X 2020 NH Provide supportive services to homeless and housing insecure individuals in the Mount Washington Valley Area. In 2024 Way Station serviced 36 households comprised of 57 individuals. The instances of client support as of 12/31/2024 was 299 households comprised of 454 individuals. 6 6 3 32 75 0 311276 388083 0 0 51 75 0 0 311327 388158 0 2014 0 0 36027 150290 0 0 63210 227827 180948 263854 333252 47473 54906 174391 230601 0 0 174391 230601 Provide supportive services to homeless and housing insecure individuals in the Mount Washington Valley Area. We accomplish this with our strategic plan in mind which focuses on the acronym HOPE. H is housing. We are teaming with a local for profit who is renovating a multi unit housing facility. We have been awarded and are awaiting governor approval of a grant to renovate the structure we currently operate out of to offer congregate living space. O is operations, our current services to clients. P focuses on raising clients out of Poverty through our partnership with Circles USA, a national non-profit which helps organizations such as the Way Station improve the lives of less fortunate. E for Economic Stabilization allows us to provide one time gifts to cover relatively small items such as the first months rent for a long awaited apartment, or a car battery to permit the client to get to work thereby possibly preventing homelessness or lessening the burden of a difficult situation. 0 0 95108 95108 0 Emergency Shelter. During 2024 Way Station received two separate grants for cold weather operations. Carroll county, in which Way Station is located, is the only county in NH which has no homeless shelters. Way Station has used the 2023-24 grant and the 2024-25 grant to provide hotel stays for those clients who qualify for them. This benefit is activated during cold snaps or snow storms when individuals who are camping in the woods or sleeping in their cars are most vulnerable. Although the grants cover a 3 year period, the information provided is for the 2024 timeframe only. We provided 823 hotel night stays. 67277 0 0 Key to the success of the mission of the Way Station is the interaction of our Client Care Coordinator (CCC) who oversees the day to day operations working directly with our homeless and housing insecure clients, ensuring their safety and coordinating with other services providers in the area. One of our objectives is not to overlap or duplicate services with these other agencies and as such refer clients to health care providers, substance abuse programs, and town welfare agencies to name a few. What we do provide and which the CCC coordinates is being a low barrier service for immediate needs. These include things such as scheduling showers, providing food appropriate to the client's living conditions, coordinating the donation and distribution of clothing and camping equipment and the purchase of items we provide to our clients at no cost. We serve approximately 36 households comprising 57 individual clients each week. 24407 14547 0 Client transportation: This includes: Gas cards and bicycles & bicycle repairs. The gas cards in denominations of $20 or $50 for those living in their cars in the winter, not only provide transportation to work and appointments but also allows for some amount of shelter. 527 Regular gas cards and 183 Cold Weather Gas cards were issued. 20513 0 0 Way Station remains affiliated with the National Organization, Circles USA. Circles provides leadership in a proven method of helping guide individuals out of poverty to thriving. Annual membership dues provide local step by step guides and local participant training to build the program so it will succeed. We are now at the phase where we are seeking grants for the operation of the program and enlisting volunteers who will act as support to those clients participating to improve their situation. This is being led by a part time employee focused on gearing up the program. 16738 0 0 Communication.. We provide phones and phone cards to stay in contact with our clients which number from 35-50 at any given time. We check on their well being and determine what services they need. We found the clients were abusing our generosity so we have become stricter with our clients, issuing only 1 phone/year, primarily to new clients. We issued 42 phones and 238 phone cards to clients in 2024. 8271 7800 0 Camping Supplies. For those clients who do not qualify for hotel stays, Way Station can provide a one time issue of camping supplies consisting of a cold weather tent and cold weather sleeping bags. The smaller 2024-25 cold weather grant made us prioritize putting the grant funds toward hotel rooms since we experienced an early series of extreme cold spells. We did purchase cold weather sleeping bags and tents using donations. Although the grants covered the winter months, Nov 2023-April 2024 and Dec 2024-Apr 2025, numbers presented here reflect 2024 information only 6240 0 0 Laundry capability. Although we have washer and dryer capability at our facility, beginning during COVID our clients were not permitted to use them so we continued to issue prepaid laundry cards along with detergent for local laundromats. In 2024 we expanded the laundry program to another town in our service area so those clients wouldn't have to drive distances to get this service. This enabled sanitary living conditions and a presentable appearance for work or appointments. We provided over 380 laundry cards. 2014 0 0 Financial Assistance or Stabilization. We provide one time payments to clients in emergency situations which could mean the difference between survival or devastation. Examples include covering a security deposit for a long sought after rental apartment or replacing a car battery or providing very short term temporary housing. We assisted 5 clients in 2024. 329 0 0 Groceries. We coordinate with a local food pantry and deliver fresh food to an average of 10 households each week. We are now qualified to access the state food bank located in Berlin, NH. In 2024 we received 5134 lbs of shelf stable food which the food bank valued at $10,122 thereby saving the Way Station funds while providing much more food to our clients. For those clients who are couch surfing or living in their cars or camping or who just need supplemental foodstuffs we provide nonperishable items from the food bank which are eatable from the can. We had over 384 instances of providing nonperishable food in 2024. 54105 7800 0 240897 1 1 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 1 0 0 0 0 0 0 0 0 0 1 0 0 0 0 0 0 0 0 0 0 0 0 1 0 0 3 1 0 0 0 0 0 0 0 0 X 6 6 0 0 0 0 0 0 0 1 1 0 0 1 1 1 1 0 1 0 1 0 NH X X X Jeanette Heidmann 6037337733 PO Box 1888 15 Grove Street North Conway NH 03860 X Daniel Lavigne Client Care Coordinator 40 0 X 60909 0 200 Karen Albert Development Director 32 0 X 44880 0 2400 Randi Rocco Circles Coordinator 8 0 X 12480 0 0 Nathan Hall President Board Member 5 0 X 0 0 0 Gail Doktor Vice President Board Member 12 0 X 0 0 0 Sue Davidson Secretary Board Member 3 0 X 0 0 0 Jeanette Heidmann Treasurer Board Member 15 0 X X 0 0 0 C Hayes Miller Board Member 9 0 X 0 0 0 Rick Crispo Board Member 2 0 X 0 0 0 118269 0 2600 0 0 0 0 0 14941 0 75923 1670 147737 147812 0 388083 0 75 0 75 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 75923 0 388158 0 75 0 0 0 2014 2014 0 0 0 0 109413 73855 1134 34424 0 0 0 0 0 0 0 0 0 0 0 0 6036 3085 0 2951 34841 21775 0 13066 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 32357 1200 19265 11892 1060 0 183 877 971 0 971 0 2095 0 2095 0 0 0 0 0 1809 0 1809 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 3688 0 3688 0 Temporary Emergency Shelter 77663 77663 0 0 Client Communications/Laundry/food/Camping equip 31578 31578 0 0 Client Transportation 24407 24407 0 0 Circles program 5320 5320 0 0 0 0 0 333252 240897 29145 63210 63677 65867 110714 164734 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 174391 230601 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 X 0 0 0 0 174391 230601 174391 230601 174391 230601 54906 0 0 0 1304 0 X 0 0 0 X 90997 146598 105537 313482 388083 1044697 90997 146598 105537 313482 388083 1044697 1044697 1 19 32 51 75 178 1 19 32 51 75 178 90998 146617 105569 313533 388158 1044875 X RESTRICTED RESTRICTED RESTRICTED RESTRICTED RESTRICTED RESTRICTED RESTRICTED RESTRICTED Winter appeal 39764 0 39764 0 0 0 0 0 0 Hawktail concert 26889 0 26889 0 0 0 0 0 0 3 6117 0 6117 0 0 0 0 0 0 72770 0 72770 0 0 0 0 0 0 0 72770 Rick Crispo Client then Board member 5686 Gas & laundry cards, hotel stays Rick became a homeless client 11/23 a board member in 7/24, found housing - stopped services 12/24. Form 990, Part VI, Section B, Line 11b The completed draft 990 is emailed to the board members prior to a monthly meeting. It is then discussed and any questions addressed and any necessary changes made prior to submission. Form 990, Part VI, Section B, Line 12c At the first board meeting of the year with all members present, the conflict of interest policy is referenced as a reminder of its importance and adherence. All decisions of the organization's direction and non-recurring financial decisions are discussed at the monthly board meeting. When there is any hint of a potential conflict of interest, it is discussed, determined if a valid conflict and if so, the affected member voluntarily or is reminded to recuses him/herself from the decision. Form 990, Part VI, Section B, Line 15 The board is all volunteers and thus no payment decisions are involved. Compensation for key employees: Each employee has a board member who is their liaison to the Board. Each Jan, the board as a whole, discusses the appropriate compensation for the employees based on input from the liaisons and the climate of financial stability of the organization. Form 990, Part VI, Section C, Line 19 As the organization matures, our ability to expand our governing documents such as whistleblower and documentation policies, and the addition of an ombudsman along with our web presence also grows. Thanks to the 990 for mentioning these important safeguards to improve our organization. Those organizations who are considering awarding Way Station with a grant may request the 990 or other governing documents prior to award. We willingly provide them to any individual or organization requesting them. Schedule B, Part I For anonymous donations where no source is annotated, the town and zip code of the Way Station is used.