2025-07-15T19:09:59-04:00 2024-08-31 990303190 CARBONARO CPAS & MANAGEMENT GROUP 1885 MAIN ST STE 408 WAILUKU HI 96793 990 2023-09-01 273412984 HOPE SERVICES HAWAII INC HOPE 8089353050 357 WAIANUENUE AVENUE HILO HI 96720 BRANDEE MENINO CHIEF EXEC. OFFICER 8089353050 2025-07-15 true true GRETCHEN KREMEYER P00768528 8082425002 2025-07-15 2023 2025-03-06 01:10:19Z PETER HOFFMANN 357 WAIANUENUE AVENUE HILO HI 96720 13643103 false X HOPESERVICESHAWAII.ORG X 2010 HI HOPE SERVICES HAWAII BRINGS LIFE TO GOSPEL VALUES OF JUSTICE, LOVE, COMPASSION, AND HOPE THROUGH SERVICE, EMPOWERMENT AND ADVOCACY. 7 7 138 859 0 10204313 12335584 696929 1259626 6836 6139 13420 15456 10921498 13616805 1914224 1557308 0 5987041 7253959 0 138848 2775976 3638309 10677241 12449576 244257 1167229 6776257 8848858 1790597 2695969 4985660 6152889 X HOPE SERVICES HAWAII PROVIDES HOUSING-FOCUSED INTERVENTIONS TO END HOMELESSNESS THROUGH A CONTINUUM OF SERVICES, INCLUDING HOMELESS PREVENTION AND DIVERSION, MOBILE OUTREACH, MEDICAL RESPITE, STREET MEDICINE, IN- SHELTER MEDICAL ATTENTION, BEHAVIORAL HEALTH SUPPORT, EMERGENCY TRANSITIONAL SHELTER, HOUSING NAVIGATION AND LOCATION, RENTAL ASSISTANCE, EMERGENCY FINANCIAL ASSISTANCE, REPRESENTATIVE PAYEE SERVICES, PERMANENT SUPPORTIVE HOUSING, AND PERSON-CENTERED CASE MANAGEMENT SERVICES. WE SUPPORT PEOPLE IN OVERCOMING THE ADVERSITY OF EXPERIENCING HOMELESSNESS BECAUSE WE BELIEVE THAT ALL PEOPLE DESERVE A HOME. IN THE FISCAL YEAR ENDING AUGUST 31, 2024, HOPE PROVIDED CORE HOMELESS SERVICES TO 799 HOUSEHOLDS OVERALL, REACHING 1,563 PEOPLE EXPERIENCING HOMELESSNESS ON HAWAII ISLAND. ALL FOUR OF OUR LARGEST PROGRAMS PROVIDE TRAUMA-INFORMED, PERSON-CENTERED HOUSING NAVIGATION AND CASE MANAGEMENT SERVICES UTILIZING BEST PRACTICES AND A COLLABORATIVE, PLANNED APPROACH. TO MAKE A LASTING DIFFERE false false 3272388 THROUGH OUR HOUSING PROGRAM, WE HELPED 113 HOUSEHOLDS EXPERIENCING HOMELESSNESS OBTAIN PERMANENT HOUSING, AND WE HAVE ALSO ASSISTED 69 HOUSEHOLDS WHO WERE AT RISK OF HOMELESSNESS MAINTAIN THEIR HOUSING THROUGH PREVENTION ASSISTANCE. RRH IS A SHORT- TO MEDIUM-TERM HOUSING INTERVENTION DESIGNED TO HELP INDIVIDUALS AND FAMILIES QUICKLY EXIT HOMELESSNESS, RETURN TO HOUSING IN THE COMMUNITY (USUALLY IN THE PRIVATE MARKET), AND NOT EXPERIENCE HOMELESSNESS AGAIN. RRH IS A HOUSING FIRST INTERVENTION, MEANING THAT THE PRIMARY FOCUS IS ON MOVING HOUSEHOLDS INTO HOUSING QUICKLY, WITHOUT PRECONDITIONS (SUCH AS THOSE RELATING TO EMPLOYMENT, INCOME, CRIMINAL RECORDS, "MOTIVATION,- OR SOBRIETY). THROUGH OUR HOUSING STABILITY SERVICES, WE SERVE 33 HOUSEHOLDS THAT EXPERIENCED CHRONIC HOMELESSNESS AND WHO HAVE A DISABILITY. WE PROVIDE RENTAL AND UTILITY ASSISTANCE COUPLED WITH SUPPORTIVE CASE MANAGEMENT THAT ASSISTS THE PARTICIPANTS WITH TENANCY SKILLS AND MAINTAINING HOUSING STABILITY. THROUGH OUR KUKUI SERVICES, WE SERVE 44 HOUSEHOLDS WITH PERMANENT SUPPORTIVE HOUSING (PSH), WHICH CONSISTS OF RENTAL ASSISTANCE AND CASE MANAGEMENT THAT HAVE EXPERIENCED CHRONIC HOMELESSNESS AND HAVE A DISABILITY. BOTH PROGRAMS ARE IN COMPLIANCE WITH HUD REGULATIONS TO PROVIDE THESE PARTICIPANTS WITH PERMANENT HOUSING, RENTAL ASSISTANCE, AND SUPPORT THROUGH THE JOURNEY FROM SECURING HOUSING TO LONG-TERM HOUSING STABILITY. 5283962 1557308 1275082 THROUGH OUR OUTREACH PROGRAM, HOUSING NAVIGATORS CONDUCT COMPREHENSIVE ASSESSMENTS TO UNDERSTAND EACH PERSON?S HOUSING NEEDS, BARRIERS, AND PREFERENCES. THE OUTREACH PROGRAM HELPS CLIENTS TO NAVIGATE THE PROCESS OF SECURING HOUSING, CONNECTING INDIVIDUALS AND FAMILIES WITH RESOURCES AND SERVICES THAT CAN SUPPORT THEIR HOUSING STABILITY, SUCH AS RENTAL ASSISTANCE PROGRAMS, AFFORDABLE HOUSING, HEALTHCARE, ACCESS TO MENTAL HEALTH AND EMPLOYMENT. THE OUTREACH PROGRAM SERVED 301 INDIVIDUALS, 225 HEAD OF HOUSEHOLDS, 15 NON HEAD, AMONG THOSE SERVED WERE 61 CHILDREN, AND 141 OF THE INDIVIDUALS SERVED WERE CHRONICALLY HOMELESS. ADDITIONALLY, THE PROGRAM ASSISTED 10 VETERANS, PROVIDING SUPPORT TO THOSE WHO SERVED. NOTABLY, THE PROGRAM SUCCESSFULLY PLACED 76 INDIVIDUALS IN PERMANENT HOUSING AND 47 INDIVIDUALS TO EMERGENCY SHELTERS. 961666 THE EMERGENCY SHELTER PROGRAM PROVIDED A SAFE, SANITARY PLACE TO LIVE WHILE WORKING TOWARD PERMANENT HOUSING FOR 337 HOUSEHOLDS, COMPOSED OF 442 INDIVIDUALS, INCLUDING 78 CHILDREN 17 YEARS OLD AND YOUNGER AND 86 KUPUNA WHO WERE 62 YEARS OR OLDER. HOPE'S EMERGENCY SHELTERS PROVIDE TEMPORARY LIVING PLACES AND A TRANSFORMATIVE PROGRAM WHERE GUESTS AND STAFF REMAIN FOCUSED ON THE ULTIMATE GOAL OF PERMANENT HOUSING. DURING INITIAL INTAKE, HOPE STAFF FAMILIARIZE GUESTS WITH THE PROGRAM AND FACILITY AND PROVIDE NEEDED ITEMS SUCH AS BASIC TOILETRIES, PERSONAL HYGIENE ARTICLES, CLOTHING, AND FOOD. IN THE FIRST FEW DAYS OF PROGRAM ENTRY, STAFF WORK WITH PROGRAM GUESTS TO HELP CREATE MEANINGFUL GOALS THAT FOCUS ON THEIR STRENGTHS AND ARE PARTICIPANT-CENTERED, SPECIFIC, AND MEASURABLE. LEARNING ABOUT GUESTS' INDIVIDUAL NEEDS, STAFF CONNECT GUESTS TO SERVICES THAT ADDRESS BARRIERS, WHICH MAY INCLUDE ACCESS TO HEALTH INSURANCE, PRIMARY HEALTHCARE, DENTAL, AND MENTAL HEALTH SERVICES. STAFF ASSISTS GUESTS IN INCREASING THEIR INCOME AND ASSETS BY VERIFYING ELIGIBILITY FOR PUBLIC BENEFITS, WORKING ON AN HONEST BUDGET, AND CONNECTING THEM TO COMMUNITY RESOURCES FOR FINANCIAL LITERACY, BANKING, TAX PREPARATION, AND CREDIT REPAIR AND OPPORTUNITIES FOR LITERACY, EDUCATIONAL, AND VOCATIONAL SERVICES, COMPUTER SKILLS CLASSES, RESUME DEVELOPMENT, INTERVIEW COACHING, MENTORING, JOB TRAINING, HIGHER EDUCATION, JOB PLACEMENT, AND EMPLOYMENT SERVICES. HOPE SERVICES' EMERGENCY SHELTER PROGRAM STANDS AS A VITAL RESOURCE FOR INDIVIDUALS AND FAMILIES FACING HOUSING INSTABILITY. BY COMBINING SAFE, TEMPORARY SHELTER WITH PERSON-CENTERED, HOLISTIC SUPPORT-INCLUDING HEALTH, FINANCIAL, EDUCATIONAL, AND EMPLOYMENT SERVICES-THE PROGRAM EMPOWERS GUESTS TO OVERCOME BARRIERS AND WORK TOWARD LASTING STABILITY. WITH A STRONG FOCUS ON DIGNITY, SELF- DETERMINATION, AND COMPREHENSIVE CARE, HOPE'S APPROACH CONTINUES TO SERVE AS A BRIDGE FROM CRISIS TO PERMANENT HOUSING AND RENEWED INDEPENDENCE. THROUGHOUT THE YEAR, THERE WERE A TOTAL OF 136 HOUSEHOLDS THAT EXITED INTO PERMANENT HOUSING WITH A TOTAL OF 195 PERSONS. OF THOSE WHO EXITED TO PERMANENT HOUSING, 75% RECEIVED FINANCIAL BENEFITS, AND 99% WERE COVERED BY HEALTH INSURANCE. THESE OUTCOMES REFLECT: EFFECTIVE SERVICE DELIVERY, HIGH SUCCESS IN SECURING INCOME AND HEALTHCARE, AND SUBSTANTIAL TRANSITION RATES FROM TEMPORARY SHELTER TO PERMANENT HOUSING. HOPE COLLECTS DATA IN THE STATE HOMELESS MANAGEMENT INFORMATION SYSTEM, ENABLING OUR OUTCOMES TO BE MEASURED AGAINST INTERNAL AND SYSTEM-WIDE PERFORMANCE BENCHMARKS. IN FISCAL YEAR 2023-2024, HOPE SERVICES SHELTER PROGRAM SERVED 266 HOUSEHOLDS WITH A TOTAL OF 454 PEOPLE. THE PROGRAMS HAVE ACHIEVED A 77% EXIT RATE TO PERMANENT HOUSING WITH A MEDIAN LENGTH OF STAY OF 92 DAYS. 45% INCREASED EARNED INCOME AT EXIT 45%, ANOTHER 61% EXITED WITH NON-EARNED INCOME, AND 99% COVERED WITH MEDICAL INSURANCE. THESE OUTCOMES REFLECT HOPE SERVICES' ONGOING COMMITMENT TO ADDRESSING HOMELESSNESS WITH COMPASSION, TARGETED SUPPORTS, AND DATA-INFORMED INTERVENTIONS. DESPITE SHIFTING EXTERNAL CONDITIONS, THE PROGRAM CONTINUES TO GUIDE A MAJORITY OF PARTICIPANTS INTO PERMANENT HOUSING WHILE CONSISTENTLY SUPPORTING INCOME GROWTH AND UNIVERSAL ACCESS TO HEALTH COVERAGE-UNDERSCORING ITS ROLE AS A RELIABLE CATALYST FOR LONG-TERM STABILITY AND EMPOWERMENT. 1048645 PROGRAMS WITHIN THE HEALTH SERVICES DEPARTMENT ADDRESS COMPREHENSIVE MEDICAL AND BEHAVIORAL HEALTH NEEDS INCLUDING SOCIAL SERVICES AND HOUSING CASE MANAGEMENT, WHICH INFLUENCE AND IMPACT AN INDIVIDUAL'S ABILITY FOR SELF-CARE AND PURPOSEFUL DAILY FUNCTION. EMPLOYING A MULTIDISCIPLINARY APPROACH IN COLLABORATION WITH COMMUNITY PARTNERS, HOPE SERVICES HAWAI'I STRIVES TO INCREASE THE HEALTH LITERACY AND LIFE SKILLS THAT EMPOWER INDIVIDUALS TO SUSTAIN LONG-TERM, OPTIMAL QUALITY OF LIFE. THE MEDICAL RESPITE PROGRAM UNIQUELY PROVIDES A SAFE, COMFORTABLE, AND NURTURING SETTING WHERE INDIVIDUALS CAN CONTINUE RECUPERATION FROM A HOSPITAL ADMISSION, AND/OR DECREASE THE RISK OF PREVENTABLE OR UNNECESSARY ADMISSION TO THE HOSPITAL. THE MEDICAL RESPITE PROGRAM GREW FROM FOUR BEDS IN SEPTEMBER 2022 TO 12 BEDS IN JULY 2024, AND THEN TO 18 BEDS IN SEPTEMBER 2024. FROM MARCH 2023 THROUGH AUGUST 2024, 43 PATIENTS WERE ACCEPTED INTO A MEDICAL RESPITE BED. AN ADDITIONAL 20 PATIENTS WITH LOWER ACUITY WERE PLACED IN AN EMERGENCY SHELTER THROUGH THE MEDICAL RESPITE REFERRAL PROCESS. THE STREET AND SHELTER MEDICINE PROGRAMS OFFER HEALTH ASSESSMENT, EDUCATION, BASIC WOUND CARE, AND CARE PLAN GUIDANCE TO UNSHELTERED INDIVIDUALS AND TO THOSE IN EMERGENCY OR TRANSITIONAL SHELTERS, RESPECTIVELY, WHO ARE EXPERIENCING BARRIERS TO ACCESSING MEDICAL ATTENTION. THE STREET AND SHELTER MEDICINE PROGRAMS FOLLOW A PREVENTION AND EARLY INTERVENTION MODEL OF HEALTHCARE THAT PROMOTES OPTIMAL HEALTH AS A FOUNDATION FOR ACHIEVING LIFE GOALS. FROM APRIL 2023 THROUGH AUGUST 2024, THERE WERE 260 STREET MEDICINE ENCOUNTERS AND 273 SHELTER MEDICINE ENCOUNTERS. SUPPLEMENTAL SERVICES COORDINATED BY THE HEALTH SERVICES TEAM INCLUDE VACCINATION CLINICS, TB SCREENING CLINICS, VISION EXAMS WITH THE PROVISION OF FREE GLASSES, MOBILE PRIMARY CARE APPOINTMENTS, TWO NALOXONE VENDING MACHINES, AND PARTICIPATION IN COMMUNITY HEALTH EVENTS TO PROVIDE INFORMATION, EDUCATION, AND WOUND CARE. 1048645 10566661 true true false false false false false false false false true false false true true false true false false false false false false false false false false false true true false false false false false false false false true false false false false false false false false true 126 0 138 true false false false false false false false false false false false false X 7 7 false false false false true true true true true false false true true true true true true true false false HI X HOPE SERVICES HAWAII INC 8089353050 357 WAIANUENUE AVENUE HILO HI 96720 PETER HOFFMANN PRESIDENT 1.00 X X 0 0 0 CHARLENE IBOSHI VICE PRESIDE 1.00 X X 0 0 0 MICHAEL STIMSON TREASURER 1.00 X 0 0 0 REV ROBERT STARK SSS SECRETARY 1.00 X X 0 0 0 DEAN AU DIRECTOR 1.00 X 0 0 0 DAVID KUROHARA DIRECTOR 1.00 X 0 0 0 ANNE HARPHAM DIRECTOR 1.00 X 0 0 0 BRANDEE MENINO CHIEF EXEC. 40.00 X 168249 0 20779 168249 20779 1 false true false LUDWIG CONSTRUCTION 16-211 MIKAHALA ST KEAAU HI 96749 CONSTRUCTION 263177 ONE SLAP PROTECTION SERVICES 73-1139 LOLOA DRIVE KAILUA KONA HI 96740 SECURITY 237341 LOCAL LOCAL HOMES LLC 16-566 KEAAU-PAHOA RD STE 188-001 KEAAU HI 96749 LEASING 201836 MAKAMAE HOLDINGS LLC 5400 PRINCETON AVE SEATLE WA 98105 REAL ESTATE 123268 4 10314689 2020895 146435 12335584 PROGRAM FEES 624200 782834 782834 RENTAL INCOME 624200 476792 476792 1259626 11412 11412 21025 22544 3754 -1519 -3754 -5273 -5273 PURCHASE CARD REBATES 624200 6833 6833 LAUNDRY RECEIPTS 624200 6201 6201 OTHER INCOME 900099 2422 2422 15456 13616805 1275082 6139 1557308 1557308 189028 161680 23772 3576 5576062 4774857 696984 104221 136701 115826 18040 2835 915964 776095 120876 18993 436204 367557 59424 9223 14794 14794 38804 38804 476911 17722 459189 5740 5740 61184 34361 26823 17713 17713 1197896 1096615 101281 143891 126144 17747 1460 1172 288 638514 638514 90462 83186 7276 SUPPLIES 634674 558504 76170 STAFF TRAINING 136551 72549 64002 VEHICLE EXPENSES 100711 100619 92 EQUIPMENT PURCHASE & RENT 45905 42963 2942 33099 17536 15563 12449576 10566661 1744067 138848 1847295 688474 43601 43701 750000 636359 1195186 114446 145984 7064782 2588271 1605576 4476511 233604 222028 2295376 1326974 6776257 8848858 867036 1030683 571920 343568 351641 1321718 1790597 2695969 X 2412089 4184546 2573571 1968343 4985660 6152889 6776257 8848858 X 1167229 X false true X true true true X 10932937 14674661 13491885 10204313 12335584 61639380 109181 211827 334218 710349 1275082 2640657 11042118 14886488 13826103 10914662 13610666 64280037 2000 1835 2507 6342 2000 1835 2507 6342 64273695 13180 1486 2221 11332 11412 39631 13180 1486 2221 11332 11412 39631 4277 6081 10358 11059575 14894055 13828324 10925994 13622078 64330026 0.99910 0.99920 0.00000 0.00000 X PART III, LINE 12 10,358 RESTRICTED RESTRICTED RESTRICTED RESTRICTED RESTRICTED RESTRICTED RESTRICTED RESTRICTED 532352 532352 3438955 468570 2970385 2258354 1705694 552660 125258 35674 89584 709863 378333 331530 4476511 OPERATING LEASE 1212681 CONSTRUCTION IN PROGRESS 48225 LEASE SECURITY DEPOSITS 39308 FINANCE LEASE 26760 1326974 OPERATING LEASE 1212271 TENANT SECURITY DEPOSITS 80969 FINANCE LEASE 28478 1321718 13620559 3754 3754 13616805 13616805 12453330 3754 3754 12449576 12449576 SCHEDULE D, PAGE 4, PART XI, LINE 2D LOSS ON DISPOSAL 3,754 SCHEDULE D, PAGE 4, PART XII, LINE 2D LOSS ON DISPOSAL 3,754 true RENT AND UTILITIES 258 1557308 SCHEDULE I, PAGE 1, PART I, LINE 2 HOPE SERVICES HAWAII MAINTAINS RECORDS TO SUBSTANTIATE AMOUNTS, ELIGIBILITY, AND SELECTION CRITERIA USED FOR GRANTS. PROCEDURES EMPLOYED INCLUDE, BUT NOT EXCLUSIVE, AS FOLLOWS: (1) GRANTS ARE MADE TO PROVIDE TEMPORARY FINANCIAL ASSISTANCE; (2) CHECKS ARE ONLY MADE TO THE VENDOR AND MAILED DIRECTLY OR HAND DELIVERED TO THE VENDOR; (3) NO REIMBURSEMENTS ARE MADE FOR BILLS ALREADY PAID; (4) APPLICANTS COMPLETE AND INTAKE AND ASSESSMENT APPOINTMENT WITH AN AGENCY REPRESENTATIVE. APPLICANT PROVIDE SUPPORTING DOCUMENTATION TO VERIFY THEIR ELIGIBILITY, AND THE PROGRAM STAFF DETERMINES ELIGIBILITY AND VERIFIES THE TAX MAP KEY OF THE UNIT AS WELL AS THE GENERAL EXCISE TAX LICENSE AND IDENTIFICATION OF THE VENDOR. THE PROGRAM STAFF ALSO COLLECTS A SIGNED AND COMPLETED W-9 FORM FROM THE VENDOR, FORWARDING THE REQUEST TO THE TEAM LEADER. THE TEAM LEASER REVIEWS THE REQUEST AND MAKES A RECOMMENDATION FOR APPROVAL. ONCE APPROVED, A CHECK REQUEST IS APPROVED AND SUBMITTED TO THE ACCOUNTING SPECIALIST. THE FINANCE STAFF DISBURSES THE FUNDS WITH THE APPROVAL OF THE CHIEF EXECUTIVE OFFICER OR THE DIRECTOR OF OPERATIONS. APPLICATIONS CAN BE DENIED FOR VARIOUS REASONS, NOT LIMITED TO THE FOLLOWING: FALSE STATEMENTS, REFUSAL TO SIGN THE CONSENT TO RELEASE INFORMATION, DOES NOT MEET ELIGIBILITY, VERBAL ABUSE, PHYSICAL ABUSE OF THREAT THEREOF, SUBSTANCE ABUSE, MISSING APPOINTMENTS, OR THE PROGRAM LACKED SUFFICIENT FUNDS. X X X X false false false false false false false false false BRANDEE MENINO CHIEF EXEC. OFFICER 150000 18249 19862 917 189028 X SUPPLIES/MEALS 87 146435 FAIR MARKET VALUE false false false FORM 990 - ORGANIZATION'S MISSION HOPE SERVICES HAWAII PROVIDES HOUSING-FOCUSED INTERVENTIONS TO END HOMELESSNESS THROUGH A CONTINUUM OF SERVICES, INCLUDING HOMELESS PREVENTION AND DIVERSION, MOBILE OUTREACH, MEDICAL RESPITE, STREET MEDICINE, IN- SHELTER MEDICAL ATTENTION, BEHAVIORAL HEALTH SUPPORT, EMERGENCY TRANSITIONAL SHELTER, HOUSING NAVIGATION AND LOCATION, RENTAL ASSISTANCE, EMERGENCY FINANCIAL ASSISTANCE, REPRESENTATIVE PAYEE SERVICES, PERMANENT SUPPORTIVE HOUSING, AND PERSON-CENTERED CASE MANAGEMENT SERVICES. WE SUPPORT PEOPLE IN OVERCOMING THE ADVERSITY OF EXPERIENCING HOMELESSNESS BECAUSE WE BELIEVE THAT ALL PEOPLE DESERVE A HOME. IN THE FISCAL YEAR ENDING AUGUST 31, 2024, HOPE PROVIDED CORE HOMELESS SERVICES TO 799 HOUSEHOLDS OVERALL, REACHING 1,563 PEOPLE EXPERIENCING HOMELESSNESS ON HAWAII ISLAND. ALL FOUR OF OUR LARGEST PROGRAMS PROVIDE TRAUMA-INFORMED, PERSON-CENTERED HOUSING NAVIGATION AND CASE MANAGEMENT SERVICES UTILIZING BEST PRACTICES AND A COLLABORATIVE, PLANNED APPROACH. TO MAKE A LASTING DIFFERENCE IN THE LIVES OF OUR PARTICIPANTS, HOPE HAS BEEN COMMITTED TO LEADERSHIP AND COLLABORATIVE OPPORTUNITIES THAT CHALLENGE CONVENTIONAL METHODS OF PROVIDING SOCIAL SERVICES, AND TO PURSUE OPPORTUNITIES THAT MAKE HOMELESSNESS ON HAWAII ISLAND MORE BRIEF, RARE, AND NONRECURRING. FORM 990, PAGE 2, PART III, LINE 4A THROUGH OUR HOUSING PROGRAM, WE HELPED 113 HOUSEHOLDS EXPERIENCING HOMELESSNESS OBTAIN PERMANENT HOUSING, AND WE HAVE ALSO ASSISTED 69 HOUSEHOLDS WHO WERE AT RISK OF HOMELESSNESS MAINTAIN THEIR HOUSING THROUGH PREVENTION ASSISTANCE. RRH IS A SHORT- TO MEDIUM-TERM HOUSING INTERVENTION DESIGNED TO HELP INDIVIDUALS AND FAMILIES QUICKLY EXIT HOMELESSNESS, RETURN TO HOUSING IN THE COMMUNITY (USUALLY IN THE PRIVATE MARKET), AND NOT EXPERIENCE HOMELESSNESS AGAIN. RRH IS A HOUSING FIRST INTERVENTION, MEANING THAT THE PRIMARY FOCUS IS ON MOVING HOUSEHOLDS INTO HOUSING QUICKLY, WITHOUT PRECONDITIONS (SUCH AS THOSE RELATING TO EMPLOYMENT, INCOME, CRIMINAL RECORDS, "MOTIVATION,- OR SOBRIETY). THROUGH OUR HOUSING STABILITY SERVICES, WE SERVE 33 HOUSEHOLDS THAT EXPERIENCED CHRONIC HOMELESSNESS AND WHO HAVE A DISABILITY. WE PROVIDE RENTAL AND UTILITY ASSISTANCE COUPLED WITH SUPPORTIVE CASE MANAGEMENT THAT ASSISTS THE PARTICIPANTS WITH TENANCY SKILLS AND MAINTAINING HOUSING STABILITY. THROUGH OUR KUKUI SERVICES, WE SERVE 44 HOUSEHOLDS WITH PERMANENT SUPPORTIVE HOUSING (PSH), WHICH CONSISTS OF RENTAL ASSISTANCE AND CASE MANAGEMENT THAT HAVE EXPERIENCED CHRONIC HOMELESSNESS AND HAVE A DISABILITY. BOTH PROGRAMS ARE IN COMPLIANCE WITH HUD REGULATIONS TO PROVIDE THESE PARTICIPANTS WITH PERMANENT HOUSING, RENTAL ASSISTANCE, AND SUPPORT THROUGH THE JOURNEY FROM SECURING HOUSING TO LONG-TERM HOUSING STABILITY. FORM 990, PAGE 2, PART III, LINE 4B THROUGH OUR OUTREACH PROGRAM, HOUSING NAVIGATORS CONDUCT COMPREHENSIVE ASSESSMENTS TO UNDERSTAND EACH PERSON?S HOUSING NEEDS, BARRIERS, AND PREFERENCES. THE OUTREACH PROGRAM HELPS CLIENTS TO NAVIGATE THE PROCESS OF SECURING HOUSING, CONNECTING INDIVIDUALS AND FAMILIES WITH RESOURCES AND SERVICES THAT CAN SUPPORT THEIR HOUSING STABILITY, SUCH AS RENTAL ASSISTANCE PROGRAMS, AFFORDABLE HOUSING, HEALTHCARE, ACCESS TO MENTAL HEALTH AND EMPLOYMENT. THE OUTREACH PROGRAM SERVED 301 INDIVIDUALS, 225 HEAD OF HOUSEHOLDS, 15 NON HEAD, AMONG THOSE SERVED WERE 61 CHILDREN, AND 141 OF THE INDIVIDUALS SERVED WERE CHRONICALLY HOMELESS. ADDITIONALLY, THE PROGRAM ASSISTED 10 VETERANS, PROVIDING SUPPORT TO THOSE WHO SERVED. NOTABLY, THE PROGRAM SUCCESSFULLY PLACED 76 INDIVIDUALS IN PERMANENT HOUSING AND 47 INDIVIDUALS TO EMERGENCY SHELTERS. FORM 990, PAGE 2, PART III, LINE 4C THE EMERGENCY SHELTER PROGRAM PROVIDED A SAFE, SANITARY PLACE TO LIVE WHILE WORKING TOWARD PERMANENT HOUSING FOR 337 HOUSEHOLDS, COMPOSED OF 442 INDIVIDUALS, INCLUDING 78 CHILDREN 17 YEARS OLD AND YOUNGER AND 86 KUPUNA WHO WERE 62 YEARS OR OLDER. HOPE'S EMERGENCY SHELTERS PROVIDE TEMPORARY LIVING PLACES AND A TRANSFORMATIVE PROGRAM WHERE GUESTS AND STAFF REMAIN FOCUSED ON THE ULTIMATE GOAL OF PERMANENT HOUSING. DURING INITIAL INTAKE, HOPE STAFF FAMILIARIZE GUESTS WITH THE PROGRAM AND FACILITY AND PROVIDE NEEDED ITEMS SUCH AS BASIC TOILETRIES, PERSONAL HYGIENE ARTICLES, CLOTHING, AND FOOD. IN THE FIRST FEW DAYS OF PROGRAM ENTRY, STAFF WORK WITH PROGRAM GUESTS TO HELP CREATE MEANINGFUL GOALS THAT FOCUS ON THEIR STRENGTHS AND ARE PARTICIPANT-CENTERED, SPECIFIC, AND MEASURABLE. LEARNING ABOUT GUESTS' INDIVIDUAL NEEDS, STAFF CONNECT GUESTS TO SERVICES THAT ADDRESS BARRIERS, WHICH MAY INCLUDE ACCESS TO HEALTH INSURANCE, PRIMARY HEALTHCARE, DENTAL, AND MENTAL HEALTH SERVICES. STAFF ASSISTS GUESTS IN INCREASING THEIR INCOME AND ASSETS BY VERIFYING ELIGIBILITY FOR PUBLIC BENEFITS, WORKING ON AN HONEST BUDGET, AND CONNECTING THEM TO COMMUNITY RESOURCES FOR FINANCIAL LITERACY, BANKING, TAX PREPARATION, AND CREDIT REPAIR AND OPPORTUNITIES FOR LITERACY, EDUCATIONAL, AND VOCATIONAL SERVICES, COMPUTER SKILLS CLASSES, RESUME DEVELOPMENT, INTERVIEW COACHING, MENTORING, JOB TRAINING, HIGHER EDUCATION, JOB PLACEMENT, AND EMPLOYMENT SERVICES. HOPE SERVICES' EMERGENCY SHELTER PROGRAM STANDS AS A VITAL RESOURCE FOR INDIVIDUALS AND FAMILIES FACING HOUSING INSTABILITY. BY COMBINING SAFE, TEMPORARY SHELTER WITH PERSON-CENTERED, HOLISTIC SUPPORT-INCLUDING HEALTH, FINANCIAL, EDUCATIONAL, AND EMPLOYMENT SERVICES-THE PROGRAM EMPOWERS GUESTS TO OVERCOME BARRIERS AND WORK TOWARD LASTING STABILITY. WITH A STRONG FOCUS ON DIGNITY, SELF- DETERMINATION, AND COMPREHENSIVE CARE, HOPE'S APPROACH CONTINUES TO SERVE AS A BRIDGE FROM CRISIS TO PERMANENT HOUSING AND RENEWED INDEPENDENCE. THROUGHOUT THE YEAR, THERE WERE A TOTAL OF 136 HOUSEHOLDS THAT EXITED INTO PERMANENT HOUSING WITH A TOTAL OF 195 PERSONS. OF THOSE WHO EXITED TO PERMANENT HOUSING, 75% RECEIVED FINANCIAL BENEFITS, AND 99% WERE COVERED BY HEALTH INSURANCE. THESE OUTCOMES REFLECT: EFFECTIVE SERVICE DELIVERY, HIGH SUCCESS IN SECURING INCOME AND HEALTHCARE, AND SUBSTANTIAL TRANSITION RATES FROM TEMPORARY SHELTER TO PERMANENT HOUSING. HOPE COLLECTS DATA IN THE STATE HOMELESS MANAGEMENT INFORMATION SYSTEM, ENABLING OUR OUTCOMES TO BE MEASURED AGAINST INTERNAL AND SYSTEM-WIDE PERFORMANCE BENCHMARKS. IN FISCAL YEAR 2023-2024, HOPE SERVICES SHELTER PROGRAM SERVED 266 HOUSEHOLDS WITH A TOTAL OF 454 PEOPLE. THE PROGRAMS HAVE ACHIEVED A 77% EXIT RATE TO PERMANENT HOUSING WITH A MEDIAN LENGTH OF STAY OF 92 DAYS. 45% INCREASED EARNED INCOME AT EXIT 45%, ANOTHER 61% EXITED WITH NON-EARNED INCOME, AND 99% COVERED WITH MEDICAL INSURANCE. THESE OUTCOMES REFLECT HOPE SERVICES' ONGOING COMMITMENT TO ADDRESSING HOMELESSNESS WITH COMPASSION, TARGETED SUPPORTS, AND DATA-INFORMED INTERVENTIONS. DESPITE SHIFTING EXTERNAL CONDITIONS, THE PROGRAM CONTINUES TO GUIDE A MAJORITY OF PARTICIPANTS INTO PERMANENT HOUSING WHILE CONSISTENTLY SUPPORTING INCOME GROWTH AND UNIVERSAL ACCESS TO HEALTH COVERAGE-UNDERSCORING ITS ROLE AS A RELIABLE CATALYST FOR LONG-TERM STABILITY AND EMPOWERMENT. FORM 990, PAGE 2, PART III, LINE 4D PROGRAMS WITHIN THE HEALTH SERVICES DEPARTMENT ADDRESS COMPREHENSIVE MEDICAL AND BEHAVIORAL HEALTH NEEDS INCLUDING SOCIAL SERVICES AND HOUSING CASE MANAGEMENT, WHICH INFLUENCE AND IMPACT AN INDIVIDUAL'S ABILITY FOR SELF-CARE AND PURPOSEFUL DAILY FUNCTION. EMPLOYING A MULTIDISCIPLINARY APPROACH IN COLLABORATION WITH COMMUNITY PARTNERS, HOPE SERVICES HAWAI'I STRIVES TO INCREASE THE HEALTH LITERACY AND LIFE SKILLS THAT EMPOWER INDIVIDUALS TO SUSTAIN LONG-TERM, OPTIMAL QUALITY OF LIFE. THE MEDICAL RESPITE PROGRAM UNIQUELY PROVIDES A SAFE, COMFORTABLE, AND NURTURING SETTING WHERE INDIVIDUALS CAN CONTINUE RECUPERATION FROM A HOSPITAL ADMISSION, AND/OR DECREASE THE RISK OF PREVENTABLE OR UNNECESSARY ADMISSION TO THE HOSPITAL. THE MEDICAL RESPITE PROGRAM GREW FROM FOUR BEDS IN SEPTEMBER 2022 TO 12 BEDS IN JULY 2024, AND THEN TO 18 BEDS IN SEPTEMBER 2024. FROM MARCH 2023 THROUGH AUGUST 2024, 43 PATIENTS WERE ACCEPTED INTO A MEDICAL RESPITE BED. AN ADDITIONAL 20 PATIENTS WITH LOWER ACUITY WERE PLACED IN AN EMERGENCY SHELTER THROUGH THE MEDICAL RESPITE REFERRAL PROCESS. THE STREET AND SHELTER MEDICINE PROGRAMS OFFER HEALTH ASSESSMENT, EDUCATION, BASIC WOUND CARE, AND CARE PLAN GUIDANCE TO UNSHELTERED INDIVIDUALS AND TO THOSE IN EMERGENCY OR TRANSITIONAL SHELTERS, RESPECTIVELY, WHO ARE EXPERIENCING BARRIERS TO ACCESSING MEDICAL ATTENTION. THE STREET AND SHELTER MEDICINE PROGRAMS FOLLOW A PREVENTION AND EARLY INTERVENTION MODEL OF HEALTHCARE THAT PROMOTES OPTIMAL HEALTH AS A FOUNDATION FOR ACHIEVING LIFE GOALS. FROM APRIL 2023 THROUGH AUGUST 2024, THERE WERE 260 STREET MEDICINE ENCOUNTERS AND 273 SHELTER MEDICINE ENCOUNTERS. SUPPLEMENTAL SERVICES COORDINATED BY THE HEALTH SERVICES TEAM INCLUDE VACCINATION CLINICS, TB SCREENING CLINICS, VISION EXAMS WITH THE PROVISION OF FREE GLASSES, MOBILE PRIMARY CARE APPOINTMENTS, TWO NALOXONE VENDING MACHINES, AND PARTICIPATION IN COMMUNITY HEALTH EVENTS TO PROVIDE INFORMATION, EDUCATION, AND WOUND CARE. FORM 990, PAGE 6, PART VI, LINE 6 THE ORGANIZATION'S MEMBERS CONSIST OF THE INCUMBENT ROMAN CATHOLIC BISHOP OF HONOLULU, OR HIS CANONICAL EQUIVALENT, AS DETERMINE BY COMPETENT AUTHORITY OF THE ROMAN CATHOLIC CHURCH CHAIR; THE VICAR GENERAL OF THE DIOCESE OF HONOLULU, OR HIS CANONICAL EQUIVALENT AS DETERMINED BY COMPETENT AUTHORITY OF THE ROMAN CATHOLIC CHURCH; THE FINANCE OFFICER OF THE DIOCESE OF HONOLULU; AND THREE OTHER INDIVIDUALS APPOINTED BY THE BISHOP OF HONOLULU FROM TIME TO TIME, FOR TERMS OF THREE YEARS. FORM 990, PAGE 6, PART VI, LINE 7A DIRECTORS ARE ELECTED BY THE BOARD BY MEMBERS OF THE CORPORATION. FORM 990, PAGE 6, PART VI, LINE 7B AN AFFIRMATIVE VOTE OF THE MAJORITY OF THE MEMBERS REPRESENTED AND VOTING, INCLUDING THE CHAIR OF THE MEMBERS, IS REQUIRED TO TAKE OR DO ANY OF THE FOLLOWING ACTIONS; (1) INITIATE AND ADOPT ANY AMENDMENT OR REPEAL OF THE BYLAWS; (2) ADOPT ANY AMENDMENTS TO THE ARTICLES; (3) ADOPT ANY PLAN OF MERGER OF CONSOLIDATION OF THE CORPORATION; (4) APPROVE THE SALE, LEASE, EXCHANGE, OR PLEDGE OF ALL THE PERSONAL PROPERTY ASSETS OF THE CORPORATION, OR SUCH SUBSTANTIAL PART THEREOF AS WOULD RENDER CONTINUED OPERATION IMPRACTICAL; (5) CONSENT TO THE APPOINTMENT OF THE CHIEF EXECUTIVE OFFICER (CEO) OF THE CORPORATION; (6) AUTHORIZE THE SALE, EXCHANGE, OR MORTGAGE OF ANY OF THE REAL PROPERTY ASSETS OF THE CORPORATION; (7) AUTHORIZE THE VOLUNTARY DISSOLUTION OF THE CORPORATION OR REVOKE PROCEEDING THEREFOR; (8) ADOPT A PLAN FOR THE DISTRIBUTION OF THE ASSETS OF THE CORPORATION; AND (9) REVIEW AND APPROVE OR DISAPPROVE THE MISSION AND GUIDELINES OF THE CORPORATION. FORM 990, PAGE 6, PART VI, LINE 11B THE CEO AND BOARD OF DIRECTORS REVIEW THE FORM 990 PRIOR TO FILING. A DRAFT COPY OF THE FORM 990 IS SENT BY THE CEO TO THE BOARD OF DIRECTORS BY EMAIL. THE BOARD IS PROVIDED TIME TO REVIEW, ASK QUESTIONS, AND APPROVE THE 990 PRIOR TO FILING. IF TIME ALLOWS FOR THE BOARD TO RECEIVE, REVIEW WITH THE AUTHOR PRESENTATION IN A BOARD MEETING, AND THE VOTE. FORM 990, PAGE 6, PART VI, LINE 12C THE ORGANIZATION'S CONFLICT OF INTEREST IS INCLUDED IN EMPLOYEE HANDBOOK. THE ORGANIZATION REGULARLY AND CONSISTENTLY MONITORS AND ENFORCES ITS EMPLOYEES' COMPLIANCE WITH THE HANDBOOK. EMPLOYEES ARE REQUIRED TO SIGN AN ACKNOWLEDGEMENT OF RECEIPT OF THE HOPE SERVICES HAWAII PERSONNEL POLICIES HANDBOOK FOR EMPLOYEES. THERE IS AN ADDITIONAL CONFLICT OF INTEREST POLICY FOR THE GOVERNING BOARD. BOARD OF DIRECTORS ARE REQUIRED TO SIGN A DISCLOSURE STATEMENT AT LEAST ANNUALLY AND HAVE A DUTY TO INFORM THE CEO AT ANY TIME DURING THE YEAR OF A POTENTIAL CONFLICT. BASED ON THE POLICY, A DIRECTOR IS PROHIBITED FROM PARTICIPATING IN THE GOVERNING BODY DELIBERATIONS AND DECISIONS ON TRANSACTIONS WHERE A CONFLICT EXISTS. FORM 990, PAGE 6, PART VI, LINE 15A THE PROCESS FOR DETERMINING COMPENSATION OF THE CEO INCLUDES A REVIEW AND APPROVAL BY MEMBERS OF THE BOARD OF DIRECTORS AND USES COMPARABLE DATA DOCUMENTATION SUCH AS; (1) A DESCRIPTION OF THE COMPENSATION AND BENEFITS, AND THE DATE IT WAS APPROVED; (2) IDENTIFYING MEMBERS OF THE BOARD OF DIRECTORS WHO WERE PRESENT DURING THE DISCUSSION ABOUT COMPENSATION AND BENEFITS AND THE RESULTS OF THE VOTE; (3) A DESCRIPTION OF THE COMPARABILITY DATA RELIED UPON AND HOW THE DATA WAS OBTAINED; (4) ACTIONS TAKEN (SUCH AS ABSTAINING FROM DISCUSSION AND VOTE) WITH RESPECT TO CONSIDERATION OF THE COMPENSATION BY ANYONE WHO IS OTHERWISE A MEMBER OF THE BOARD BUT WHO HAD A CONFLICT OF INTEREST WITH RESPECT TO THE DECISION ON THE COMPENSATION AND BENEFITS. FORM 990, PAGE 6, PART VI, LINE 19 THE ORGANIZATION PROVIDES ITS GOVERNING DOCUMENTS, CONFLICT OF INTEREST POLICY, AND FINANCIAL STATEMENTS TO THE PUBLIC UPON REQUEST. FORM 990, PART XI, LINE 9 LOSS ON DISPOSAL 3,754 LOSS ON DISPOSAL -3,754