2025-08-04T11:02:14-07:00 2024-12-31 203082689 William L Woody Jr CPA PO Box 550351 GASTONIA NC 28055 990 2024-01-01 560517854 BETTER BUSINESS BUREAU OF SOUTHERN PIEDMONT INC BETT 7049278613 9719 NORTHEAST PARKWAY MATTHEWS NC 28105 PAUL T BARTHOLOMY CEO/PRESIDENT 7049278613 2025-08-04 true true William L Woody Jr P00159732 7048698520 2025-08-04 X 2024 2025-03-06 01:10:19Z PAUL T BARTHOLOMY 9719 NORTHEAST PARKWAY STE 300 MATTHEWS NC 28105 3510788 false X WWW.BBB.ORG/CHARLOTTE X 1949 NC THE BBB IS A PUBLIC SERVICE AGENCY DEVOTED TO THE PROTECTION OF THE CONSUMING PUBLIC AND THE VITALITY OF THE FREE ENTERPRISE SYSTEM. WORKING THROUGH AND WITH ITS MEMBERS, THE BBB WORKS TO PROTECT CONSUMERS INTERESTS THROUGH THE PROMOTION OF ETHICAL BUSINESS PRACTICES. 14 14 27 0 164592 0 0 3113631 3106219 34364 32409 0 3147995 3138628 0 0 0 0 2206683 2464668 0 0 0 923552 988683 3130235 3453351 17760 -314723 2462460 2172687 19724 44674 2442736 2128013 THE BBB IS A PUBLIC SERVICE AGENCY DEVOTED TO THE PROTECTION OF THE CONSUMING PUBLIC AND THE VITALITY OF THE FREE ENTERPRISE SYSTEM. WORKING THROUGH AND WITH ITS MEMBERS, THE BBB WORKS TO PROTECT CONSUMERS INTERESTS THROUGH THE PROMOTION OF ETHICAL BUSINESS PRACTICES. false false 2815861 0 3106219 IN THE YEAR ENDING DECEMBER 31, 2024, THE BBB STAFF HANDLED 23,531 CONSUMER COMPLAINTS WITH A 94.27% SUCCESSFUL RESOLUTION RATE. ALSO, IN 2024, THE ORGANIZATION HAD 33,059 CUSTOMER REVIEWS, 1,861,808 WEB VISITS AND CONDUCTED 921 MEDIA INTERVIEWS. 2815861 false false false false false false false false false true false false false false false false false false false false false false false false false false false false true false false false false false false false false false false false false false false true 0 0 27 true true true false false false false false X 14 14 true false false false false false false true true false false true true true true false false true false false PAUL T BARTHOLOMY 7049278611 9719 NORTHEAST PARKWAY STE 300 MATTHEWS NC 28105 X THOMAS M BARTHOLOMY CEO/PRESIDENT (RETIRED) 40.00 X 322764 0 0 PAUL T BARTHOLOMY CEO/PRESIDENT 40.00 X 189458 0 8000 DAVID B COLSON VP OF BUSINESS RELATIONS 40.00 X 100693 0 0 JULIANA C O'RORK VP OF MARKETING 40.00 X 157942 0 0 JULIANNE GOODWIN REGIONAL DIRECTOR ASHEVILLE 40.00 X 105304 0 0 JULIE HAACK DIRECTOR 1.00 X 0 0 0 LAUREN ACOSTA HUCKLEBERRY DIRECTOR 1.00 X 0 0 0 ANDY DOWNS DIRECTOR 1.00 X 0 0 0 WALTER BOWERS DIRECTOR 1.00 X 0 0 0 RONDA JABLONSKI DIRECTOR 1.00 X 0 0 0 MARILYNN BOWLER DIRECTOR 1.00 X 0 0 0 SCOTT CLARK DIRECTOR 1.00 X 0 0 0 FLOYD DAVIS DIRECTOR 1.00 X 0 0 0 R ROBERT FREEMAN III DIRECTOR 1.00 X 0 0 0 JANET GODFREY DIRECTOR 1.00 X 0 0 0 BARRY KLEMONS DIRECTOR 1.00 X 0 0 0 TISH ATKINS DIRECTOR 1.00 X 0 0 0 MARC TILEBAUM DIRECTOR 1.00 X 0 0 0 KIP COZART DIRECTOR 1.00 X 0 0 0 876161 8000 5 true true false ADVERTISING AND MEDIATION 541800 164592 164592 0 BUSINESS MEDIATION SERVICES 561499 3745 0 0 ACCREDITATION FEES 561499 2937882 0 0 3106219 39376 0 39376 336080 29113 344160 28000 -8080 1113 -6967 0 0 -6967 3138628 2941627 164592 32409 0 0 0 0 0 0 0 0 688734 465123 223611 0 0 0 0 0 1383554 1273312 110242 0 66014 55379 10635 0 179137 150277 28860 0 147229 123510 23719 0 57722 54836 2886 0 SUB-CONTRACTOR MARKETING FEES 379525 379525 0 0 SUPPLIES 7109 6754 355 0 MEMBER SERVICES 9375 9375 0 0 ADMINISTRATION 237182 0 237182 0 297770 297770 0 0 3453351 2815861 637490 0 73635 139922 1086812 423506 721490 663306 1667335 1369459 2462460 2172687 19724 44674 19724 44674 X 2442736 2128013 2442736 2128013 2462460 2172687 X -314723 X X false false false 0 0 783245 164737 618508 303567 258769 44798 663306 false false false THOMAS M BARTHOLOMY 226469 0 96295 0 0 0 0 0 0 0 322764 0 0 0 PAUL T BARTHOLOMY 189458 0 0 0 0 0 8000 0 0 0 197458 0 0 0 JULIANA C O'RORK 157942 0 0 0 0 0 10000 0 0 0 167942 0 0 0 Pt VI, Line 2 PREVIOUS CEO/PRESIDENT RETIRED AFTER 2023, VP/GENERAL MANAGER (RELATED TO PREVIOUS CEO) ASSUMED CEO/PRESIDENT. PREVIOUS CEO/PRESIDENT REMAINS AS A CONSULTANT TO THE ORGANIZATION. PREVIOUS CEO-TOM BARTHOLOMY, CURRENT CEO-PAUL T. BARTHOLOMY. FATHER/SON RELATIONSHIP. Pt VI, Line 6 MEMBER BUSINESSES. Pt VI, Line 7a MEMBERS OF THE GOVERNING BODY ARE SELECTED FROM BUSINESS MEMBERS. Pt VI, Line 11b THE AUDIT COMMITTEE OF THE FULL BOARD OF DIRECTORS RECEIVES A COPY OF THE 990 RETURN AND RELATED SCHEDULES PRIOR TO FILING AND PRESENTS ITS FINDINGS TO THE FULL BOARD OF DIRECTORS. Pt VI, Line 12c THE CONFLICT OF INTEREST POLICY REQUIRES ALL BOARD MEMBERS AND EMPLOYEES TO DISCLOSE ANY CONFLICTS OF INTEREST TO THE BOARD CHAIR AS SOON AS THE MAY OCCUR. Pt VI, Line 15a THE EXECUTIVE COMMITTEE OF THE FULL BOARD OF DIRECTORS ANNUALLY REVIEWS THE COMPENSATION OF THE PRESIDENT/CEO. THE COMMITTEE UTILIZES DATA FROM THE BBBS NATIONAL ORGANIZATION IN COMPARATIVE SALARIES, AS WELL AS PUBLISHED DATA FROM THE CHARLOTTE, NC MARKET. Pt VI, Line 19 THE BBBS GOVERNING DOCUMENTS, TAX RETURNS, CONFLICT OF INTEREST POLICY AND FINANCIAL STATEMENTS ARE AVAILABLE TO THE PUBLIC UPON REQUEST. Pt XII, Line 1 THE BBB PREPARES ITS FINANCIAL STATEMENTS AND TAX RETURN USING THE MODIFIED CASH BASIS OF ACCOUNTING WHEREIN REVENUES ARE RECOGNIZED WHEN RECEIVED AND EXPENSES WHEN PAID. SOME LIABILITIES LIKE EMPLOYEE WITHHOLDINGS MAY BE REFLECTED ON THE STATEMENT OF FINANCIAL POSITION. Pt XI AUDIT ADJUSTMENTS FROM APPLICATION OF NEW ACCOUNTING STANDARDS ADOPTED-CONVERSION TO COST METHOD FOR INVESTMENTS AND ADOPTION OF NEW LEASE STANDARD