2025-06-25T18:12:33-07:00 2024-12-31 300792051 Accounting Strategies to Solutions LLC PO Box 3151 Glen Allen VA 23058 990 2024-01-01 541872647 SUPPORTONE INC SUPP 8043401845 2112 West Laburnum Avenue Ste 100-C Richmond VA 23227 Cassandra Scarborough CPA Chief Executive Officer 8043401845 2025-06-15 1 1 Celia Powell CPA P09908266 8043504783 2025-06-01 X 2024 2025-03-06 01:10:19Z Cassandra Scarborough 2112 West Laburnum Avenue Ste 100-C Richmond VA 23227 3448626 0 X WWW.SUPPORTONE.ORG X 1998 VA SUPPORTONE'S MISSION IS TO PROMOTE INDEPENDENCE FOR ADULTS WITH INTELLECTUAL DISABILITIES THROUGH PERSON-CENTERED SUPPORTS AND SERVICES. 9 9 79 12 0 0 7095 2668 3347259 3409603 2097 11812 31214 3880 3387665 3427963 0 0 0 0 2190697 2503279 0 0 0 764311 790826 2955008 3294105 432657 133858 2285435 2334970 290875 151570 1994560 2183400 X SUPPORTONE'S MISSION IS TO PROMOTE INDEPENDENCE FOR ADULTS WITH INTELLECTUAL DISABILITIES THROUGH PERSON-CENTERED SUPPORTS AND SERVICES. 0 0 2335592 0 2335592 See Schedule O for 2024 Program Accomplishments. 0 0 0 2335592 1 0 0 0 0 0 0 0 0 0 1 1 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 1 10 0 1 79 1 0 0 0 0 0 0 0 0 0 0 0 0 0 0 X 9 9 1 0 0 0 0 0 0 1 1 0 0 1 1 1 1 0 1 1 1 0 VA X X Cassandra Scarborough CPA 8043401485 2112 W LABURNUM AVENUE SUITE 100-C RICHMOND VA 23227 Cassandra Scarborough Chief Executive Officer 40.00 0 X X X 145283 0 0 Cleo Gaston Jr Director 1.0 0 X 0 0 0 Cassandra Reynolds Director 1.0 0 X 0 0 0 Hannah Updike Director 1.0 0 X 0 0 0 Donna Sneed Director 1.0 0 X 0 0 0 Jonathan Caulder President 1 0 X X 0 0 0 Janet Scharer Secretary 1.0 0 X X 0 0 0 Edward Moss Treasurer 1 0 X X 0 0 0 Amy Williams Director 1.0 0 X 0 0 0 Brittany Watson Director 1.0 0 X 0 0 0 145283 0 0 1 0 0 0 0 0 0 0 0 0 2668 0 2668 Residential and Support Housing 623990 3409603 3409603 0 0 0 0 0 0 3409603 11812 11812 0 0 0 0 0 0 0 0 0 0 24287 0 20663 0 3624 0 3624 3624 0 0 0 0 0 256 256 0 0 256 3427963 3425295 0 0 0 0 0 0 0 0 0 0 145283 72642 72641 0 0 0 0 0 1974399 1409548 564851 0 31677 16264 15413 0 199524 117878 81646 0 152396 103317 49079 0 0 0 0 0 -38 0 -38 0 88936 44468 44468 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 16441 16441 0 0 50530 43103 7427 0 5948 5220 728 0 0 0 0 0 116955 69781 47174 0 0 0 0 0 0 0 0 0 19605 17507 2098 0 -633 -633 0 0 0 0 0 0 40906 0 40906 0 24016 24016 0 0 Repair and Maintenance 91131 90664 467 0 Vehicle and Transportation Expense 115331 97314 18017 0 Utilities 69431 55795 13636 0 Direct Program Expense 152267 152267 0 0 3294105 2335592 958513 0 300 300 1265565 1268901 144085 191031 0 0 0 0 0 0 0 0 0 32454 42723 1254677 691923 585532 562754 252047 263809 5452 5452 2285435 2334970 148169 151570 142706 0 0 0 0 290875 151570 X 1994560 2183400 0 0 1994560 2183400 2285435 2334970 X 133858 0 0 0 0 54982 X X 0 0 0 X 356293 1217 6289 7095 2668 373562 0 0 0 0 0 0 0 0 0 0 0 0 356293 1217 6289 7095 2668 373562 0 373562 595 51 48 2097 11812 14603 0 0 0 0 0 0 0 0 0 0 0 0 388165 3409603 0.96238 0.98308 X 0 0 0 686615 0 0 686615 118653 0 0 118653 149440 0 0 149440 299969 0 691923 -391954 562754 263809 C 263809 Form 990, Part III, Line 4a In 2024, SupportOne continued its mission of empowering individuals with developmental disabilities by strategically strengthening its financial position and investing in both human and physical capital assets. These efforts were designed to ensure long-term sustainability, enhance the quality of care, and support the well-being of both residents and staff. Key accomplishments included the following: 1. Eliminated Long-Term Debt SupportOne successfully paid off the mortgage loan on the Westbriar property. This was the last major loan obligation carried on the organization's balance sheet, significantly improving overall financial health and reducing long-term liabilities. 2. Strengthened Financial Reserves The organization acquired three Certificates of Deposit (CDs) totaling $250,000 to support future operational needs and long-term strategic planning, further stabilizing its financial position. 3. Enhanced Workforce Retention and Recruitment To support the acquisition and retention of qualified staff, SupportOne implemented several initiatives: Introduced shift differential pay to compensate employees working less desirable shifts. Launched an employee referral incentive program to encourage recruitment through internal networks. Engaged a new marketing firm to elevate recruitment outreach and employer branding. 4. Executed Market-Rate Wage Increases SupportOne implemented organization-wide wage adjustments to ensure staff compensation aligned with current market standards. This move was critical to remaining competitive in the human services sector and recognizing the value of its workforce. 5. Maintained Licensing Compliance The organization underwent and successfully completed a comprehensive audit by the Virginia Department of Behavioral Health and Developmental Services (DBHDS), Office of Licensing. The positive outcome reaffirms SupportOne's compliance with regulatory standards and commitment to high-quality care. 6. Advanced Capital Improvement Initiatives SupportOne continued its multi-year capital improvement plan by: Installing two new walk-in showers to improve accessibility and comfort for residents. Completing major paving projects to enhance safety and access. Renovating the crawlspaces in all residential homes to improve structural integrity and environmental quality. Form 990, Part VI, Section A, Line 2 Board member is first cousin to managerial staff. Form 990, Part VI, Section B, Line 11b Each Board of Directors receives a copy of the 990 for review prior to filing the return. Form 990, Part VI, Section B, Line 12c At its annual meeting the Board requires members to disclose any activities that may give rise to a conflict of interest,should one be disclosed the Board immediately addresses and removes it. Form 990, Part VI, Section B, Line 15 The Executive Director's performance evaluation and compensation are measured against the progress and the achievement of the strategic plan's goals, which are updated every five years. The governing board monitors the progress and effectiveness. Other key employees of SupportOne's compensation and performance evaluation are determined and measured against the market by conducting a wage study every three to five years to ensure that their salaries are in the strategic plans at their monthly meetings. Form 990, Part VI, Section C, Line 19 The Organization makes its governing and other financial documents available to the public upon request. Form 990, Part XI, Line 9 Organization reversed prior year accrual liabilities for payroll and vacation from the accounting records. Form 990, Part XII, Line 2a The governing body at SupportOne Inc. decided to have an independent Audit or Review every fie years due to the low risk control environment and highly functional system if internal controls within the Organization. Form 990, Part XII, Line 2b The governing body at SupportOne Inc. decided to have an independent Audit or Review every fie years due to the low risk control environment and highly functional system if internal controls within the Organization Tax preparer schedule conflict.