2024-11-15T13:57:43-06:00 2023-12-31 HURRICANE BERYL 7508A Pannell Kerr Forster of Texas PC 5847 San Felipe Suite 2600 Houston TX 770573092 990 2023-01-01 740510080 Better Business Bureau of Metropolitan Houston Inc % LILLIAN KELLY BETT 7138689500 1333 West Loop South Suite 1200 Houston TX 77027 Dan Parsons President 7138689500 2024-05-15 true true EMILY SMIKAL P01312781 7138601400 2024-05-15 2023 2024-10-15 13:58:12Z Dan Parsons 1333 West Loop South STE 1200 Houston TX 77027 4340212 false X WWW.BBBHOUSTON.ORG X 1922 TX TO BE THE LEADER IN ADVANCING MARKETPLACE TRUST. 48 48 55 0 357964 0 4293726 3898044 358167 360089 18668 80980 1129 1099 4671690 4340212 0 0 0 0 3110384 2952485 0 0 0 1376330 1447204 4486714 4399689 184976 -59477 4699842 5819506 2069924 3742439 2629918 2077067 TO PROMOTE AND FOSTER THE HIGHEST ETHICAL RELATIONSHIP BETWEEN BUSINESSES AND THE PUBLIC THROUGH SELF-REGULATION, CUSTOMER AND BUSINESS EDUCATION, AND SERVICE EXCELLENCE. false false ACCREDITATION: RECRUITS NEW MEMBERS THAT QUALIFY TO SUPPORT THE BETTER BUSINESS BUREAU. BUSINESS SERVICES: PROVIDES SERVICES TO THE MEMBER COMPANIES AFTER APPROVAL INCLUDING: TAKING THEIR CALLS, SENDING OUT MEMBER KITS, MAKING UPDATES AND MAILING RENEWAL NOTICES. INFORMATION SERVICES: THE CALL AND INFORMATION SERVICES CENTER FOR THE BETTER BUSINESS BUREAU THAT ANSWERS CALLS FROM THE PUBLIC, INCLUDING BUSINESSES AND CONSUMERS. THEY ANSWER APPROXIMATELY 31,000 CALLS OR LIVE CHAT SESSIONS PER YEAR. false false false true false false false false false true false false true true true false true false false false false false false false false false false false true false false false false false false false false false false false true true true false true 10 0 true 55 true true true false false false false false false false X 48 48 false false false false false false false true true false true true true true true true true true true true false X LILLIAN KELLY 7133416112 1333 WEST LOOP STE 1200 Houston TX 77027 Dan Parsons President 40.0 1.0 X 249343 0 17112 Lillian Kelly VP Finance & Administration 40.0 0.0 X 211414 0 14493 Jeff Shoemaker VP Accreditation 40.0 0.0 X 180747 0 14403 Jordan Rzad VP Marketing 40.0 0.0 X 132778 0 13587 Hilda Martinez VP South Texas 40.0 0.0 X 107172 0 6465 Leah Napoliello VP Public Affairs 40.0 0.0 X 105495 0 8138 Samantha Durham VP DR/ADR 40.0 0.0 X 101657 0 10284 Linda Tate-Hagins DIRECTOR 1.0 0.0 X 0 0 0 Henrique Paula DIRECTOR 1.0 0.0 X 0 0 0 David Roylance DIRECTOR 1.0 0.0 X 0 0 0 Dan Bawden DIRECTOR 1.0 1.0 X 0 0 0 D'Artagnan Bebel DIRECTOR 1.0 0.0 X 0 0 0 Leah Blache DIRECTOR 1.0 0.0 X 0 0 0 Sue Burnett DIRECTOR 1.0 0.0 X 0 0 0 Ruben Cepeda DIRECTOR 1.0 0.0 X 0 0 0 Brian Cogburn DIRECTOR 1.0 0.0 X 0 0 0 David Crabtree Past-Chair 1.0 0.0 X X 0 0 0 Linda Creswell Director 1.0 0.0 X 0 0 0 Lisa Dennis DIRECTOR 1.0 0.0 X 0 0 0 Katie Grahmann DIRECTOR 1.0 0.0 X 0 0 0 Brian Greene DIRECTOR 1.0 0.0 X 0 0 0 Michael Janakes DIRECTOR 1.0 0.0 X 0 0 0 Raymond Baker Chair 1.0 0.0 X X 0 0 0 Sonya Brazeal DIRECTOR 1.0 0.0 X 0 0 0 Gerald Cashiola DIRECTOR 1.0 0.0 X 0 0 0 Tom Connell DIRECTOR 1.0 0.0 X 0 0 0 George Connelly DIRECTOR 1.0 0.0 X 0 0 0 Michelle Costa DIRECTOR 1.0 0.0 X 0 0 0 Bery Crispin DIRECTOR 1.0 1.0 X 0 0 0 Shareef Defrawi DIRECTOR 1.0 0.0 X 0 0 0 Joe Emmitte Director 1.0 0.0 X 0 0 0 Tilman Fertitta DIRECTOR 1.0 0.0 X 0 0 0 Edmund Bill Garcia DIRECTOR 1.0 0.0 X 0 0 0 Alvin Gee Secretary 1.0 1.0 X X 0 0 0 Mark Goldie DIRECTOR 1.0 0.0 X 0 0 0 Michael Griffin DIRECTOR 1.0 0.0 X 0 0 0 Royce Heslep DIRECTOR 1.0 0.0 X 0 0 0 Candus Hinderer DIRECTOR 1.0 0.0 X 0 0 0 Steven Kaufman DIRECTOR 1.0 0.0 X 0 0 0 Craig Klein DIRECTOR 1.0 0.0 X 0 0 0 Steve Lufburrow Vice-Chair 1.0 1.0 X X 0 0 0 Scott McGrath DIRECTOR 1.0 0.0 X 0 0 0 Caroline McLeod DIRECTOR 1.0 0.0 X 0 0 0 Brandon Melia DIRECTOR 1.0 0.0 X 0 0 0 Nancy Meyer DIRECTOR 1.0 0.0 X 0 0 0 Robert Bob Neyland DIRECTOR 1.0 0.0 X 0 0 0 Taunya Painter DIRECTOR 1.0 0.0 X 0 0 0 Sarah Sagredo-Hammond DIRECTOR 1.0 0.0 X 0 0 0 Kyle Sheldon DIRECTOR 1.0 0.0 X 0 0 0 Scott Skrabanek DIRECTOR 1.0 0.0 X 0 0 0 Rex Solomon DIRECTOR 1.0 0.0 X 0 0 0 Edna Thompsen Treasurer 1.0 1.0 X X 0 0 0 Tracy Vaught DIRECTOR 1.0 0.0 X 0 0 0 Glenn Woo DIRECTOR 1.0 1.0 X 0 0 0 Johanna Watson DIRECTOR 1.0 0.0 X 0 0 0 John Huckaby DIRECTOR 1.0 0.0 X 0 0 0 Kristina Fenske DIRECTOR 1.0 0.0 X 0 0 0 Pat Choyce DIRECTOR 1.0 0.0 X 0 0 0 Fadi Agour DIRECTOR 1.0 0.0 X 0 0 0 1088606 0 84482 7 false true false 0 3898044 3898044 DIRECTORY ADVERTISING 541800 357964 357964 AUTO LINE 541900 2125 2125 360089 80980 80980 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 OTHER INCOME 900099 1099 1099 1099 4340212 3224 357964 80980 0 0 0 0 1173089 0 1325113 38963 239981 175339 0 17573 0 0 0 0 185491 254703 92028 0 0 411958 1606 0 27527 0 0 18430 26614 DUES/SUBSCRIPTIONS 298710 BANK FEES 98213 EQUIPMENT LEASED 13167 AWARDS 1184 4399689 2698156 2525157 1903611 1984592 0 0 57491 85818 0 0 0 0 0 0 0 0 9386 26629 140202 123589 31198 16613 0 0 0 0 0 0 0 0 0 1180697 4699842 5819506 157299 91301 0 0 1912625 2249771 0 0 0 0 0 0 0 0 0 0 0 1401367 2069924 3742439 X 2629918 2077067 0 0 2629918 2077067 4699842 5819506 -59477 -493374 X X false true X true false true true false 14786 14098 688 91216 79666 11550 34200 29826 4375 16613 OPERATING ROU ASSETS 1180697 1180697 0 ROU OPERATING LIABILITY 1401367 1401367 X Sch. D Part X Line 2 - FIN 48 (ASC 740) Footnote UNCERTAIN TAX POSITIONS ARE NOT RECOGNIZED IN THE COMBINING FINANCIAL STATEMENTS ONLY IF THAT POSITION IS MORE-LIKELY-THAN-NOT OF BEING SUSTAINED UPON EXAMINATION BY TAXING AUTHORITIES, BASED ON THE TECHNICAL MERITS OF THE POSITION. THE ORGANIZATION DID NOT RECOGNIZE ANY UNCERTAIN TAX POSITIONS OR ANY INTEREST AND PENALTIES RELATED TO UNCERTAIN TAX POSITIONS. X X X false false false Dan Parsons President 249343 15082 2030 266455 Jeff Shoemaker VP Accreditation 180747 10969 3434 195150 Lillian Kelly VP Finance & Administration 211414 12759 1734 225907 990 Part VI Line 1A - Delegate Board Authority To A Committee THE EXECUTIVE COMMITTEE SHALL CONSIST OF THE CHAIR, THE IMMEDIATE PAST-CHAIR, NINE (9) OTHER DIRECTORS OF THE CORPORATION, AND THE PRESIDENT AS A NON VOTING MEMBER. THE EXECUTIVE COMMITTEE HAS THE POWERS AND DUTIES TO CONDUCT THE GENERAL MANAGEMENT OF THE AFFAIRS OF THE ORGANIZATION AS ARE REGULARLY EXERCISED BY SUCH EXECUTIVE COMMITTEES DIRECTORS' OVERALL CONTROL AND DIRECTION. THE EXECUTIVE COMMITTEE SHALL ALSO MAKE THE FINAL DECISION WITH RESPECT TO THE REVOCATION OF MEMBERSHIP IN ACCORDANCE WITH SECTION B OF ARTICLE II AS STATED IN THE BYLAWS. THE PRESIDENT SHALL BE A NON-VOTING MEMBER OF THE EXECUTIVE COMMITTEE. 990, PART VI, LINE 11B - REVIEW OF FORM 990 BY GOVERNING BODY THE ORGANIZATION HAS ITS FORM 990 PREPARED BY AN OUTSIDE ACCOUNTING FIRM. THE ORGANIZATION RECEIVES A COPY OF THE FORM 990 WHICH IS REVIEWED BY THE AUDIT COMMITTEE, AND IS MADE AVAILABLE TO ALL BOARD MEMEBERS PRIOR TO FILING WITH THE IRS. 990, PART VI, LINE 12C - CONFLICT OF INTEREST POLICY THE POLICY APPLIES TO ALL DIRECTORS, OFFICERS, AND KEY PERSONS. SUCH PERSONS ARE REQUIRED TO DISCLOSE ANY ACTUAL OR POTENTIAL CONFLICTS OF INTEREST ANNUALLY AND AS THEY MAY ARISE TO THE BUREAU'S BOARD OF DIRECTORS. THE BOARD IS RESPONSIBLE FOR DETERMINING WHETHER A CONFLICT OF INTEREST EXISTS AND WHETHER OR NOT TO PROCEED WITH THE TRANSACTION. THE INTERESTED PERSON IS NOT PERMITTED TO VOTE ON OR EXERCISE ANY INFLUENCE ON THE DECISIONS. THE PROCEEDINGS ARE DOCUMENTED IN THE MINUTES OF THE MEETING. 990,PART VI,LINE 15A - COMPENSATION OF TOP MANAGEMENT OFFICIAL THE EXECUTIVE COMMITTEE OF THE BOARD OF DIRECTORS IS RESPONSIBLE FOR DETERMINING THE COMPENSATION OF THE ORGANIZATION'S PRESIDENT. THE COMMITTEE PRODUCES CONTEMPORANEOUS SUBSTANTIATION OF THE DELIBERATION AND THE DECISION. THE LAST REVIEW WAS PERFORMED IN AUGUST 2023. 990, PART VI, LINE 15B - COMPENSATION OF OTHER OFFICERS/KEY EMPLOYEES THE PRESIDENT OF THE ORGANIZATION IS RESPONSIBLE FOR DETERMINING THE COMPENSATION OF THE ORGANIZATION'S OTHER OFFICERS AND KEY EMPLOYEES. THE PRESIDENT SETS ANNUAL GOALS FOR EACH INDIVIDUAL. EACH OF THESE INDIVIDUALS' GOALS ARE THEN RATED IN ITS IMPORTANCE TOWARDS THE ORGANIZATIONS'S PURPOSE. COMPENSATION IS DETERMINED ON HOW WELL THE INDIVIDUAL COMPLETED EACH ASSIGNED GOAL. THIS PROCES IS PERFORMED ANNUALLY. 990, PART VI, LINE 19 - REQUIRED DOCUMENTS AVAILABLE TO THE PUBLIC THE ORGANIZATION MAKES ITS GOVERNING DOCUMENTS, CONFLICT OF INTEREST POLICY AND FINANCIAL STATEMENTS AVAILABLE TO THE PUBLIC UPON REQUEST. COPIES OF THESE DOCUMENTS ARE MAILED AND SENT TO THE PERSON MAKING THE REQUEST. 990, PART XII, LINE 2C - CHANGE OF OVERSIGHT PROCESS OR SELECTION PROCESS THE ORGANIZATION OBTAINS CONSOLIDATED, INDEPENDENT AUDITED FINANCIAL STATEMENTS FOR THE TAX YEAR. THE OVERSIGHT AND SELECTION PROCESS HAS NOT CHANGED FROM LAST YEAR. BBB of Metro Houston Educational Fdn 1333 West Loop SouthSTE 1200 Houston TX 77027 741662104 Education TX 501(c)(3) 7 Better Busin true false false false false false false false false false false false false false true true false true false false BBB OF Metropolitan HOUSTON EDUCATION Foundat Q 707729