2024-11-13T18:34:17-06:00 2023-12-31 873231666 PKF O'CONNOR DAVIES ADVISORY LLC 245 PARK AVENUE 12TH FLOOR NEW YORK NY 10167 990 2023-01-01 134955550 THE BETTER BUSINESS BUREAU OF METROPOLITAN NEW YORK INC BETT 2125337500 30 EAST 33RD STREET FLOOR 12 NEW YORK NY 100165337 CLAIRE ROSENZWEIG PRESIDENT AND CEO 2125337500 2024-11-11 1 1 GARRETT M HIGGINS P00543209 2122862600 2024-11-13 2023 2024-10-15 13:58:12Z CLAIRE ROSENZWEIG 30 EAST 33RD STREET FLOOR 12 NEW YORK NY 100165337 5184552 0 X NEWYORK.BBB.ORG X 1922 NY BBB'S MISSION IS TO BE THE LEADER IN ADVANCING MARKETPLACE TRUST. ITS VISION IS AN ETHICAL MARKETPLACE WHERE BUYERS AND SELLERS TRUST EACH OTHER. ITS UPHOLDS AND RECOGNIZES ETHICAL BUSINESS STANDARD AND PRACTICES IN THE NYS METROPOLITAN AREA. 19 19 61 21 0 0 2570 1885 5005118 5141036 316 41631 3401 0 5011405 5184552 0 0 0 0 3472177 3678430 0 0 0 1304626 1449988 4776803 5128418 234602 56134 5793934 5470638 3919159 3539729 1874775 1930909 TO PROMOTE POSITIVE RELATIONSHIPS BETWEEN BUSINESS AND THE PUBLIC THROUGH VOLUNTARY SELF-REGULATION, CONSUMER AND BUSINESS EDUCATION, AND SERVICE EXCELLENCE. THESE ACTIVITIES ARE CARRIED OUT THROUGH TWO PRINCIPAL PROGRAMS: CONSUMER SERVICES AND BUSINESS RELATIONS. 0 0 THE CONSUMER SERVICES PROGRAM INCLUDES: (I) RESOLVING DISPUTES AND COMPLAINTS THROUGH MEDIATION AND ARBITRATION;(II) PROVIDING INFORMATION TO CONSUMERS THROUGH BBB BUSINESS PROFILES ON THE RELIABILITY OF 153,373 COMPANIES IN THE METROPOLITAN AREA, INCLUDING THE RESULTS OF INVESTIGATIONS OF BUSINESSES' SELLING AND ADVERTISING PRACTICES; (III) OPERATING THE BBB'S CONSUMER HELP-LINE;(IV) EDUCATING CONSUMERS, INCLUDING THROUGH ITS WEBSITE; AND (V) THE OCCASIONAL PROCESSING OF RESTITUTION REFUNDS. THE BBB'S BUSINESS RELATIONS PROGRAM INCLUDES:(I) ACCREDITING BUSINESSES THAT MEET ALL BBB ACCREDITATION STANDARDS; AND (II) PROVIDING INFORMATION AND EDUCATION ON ETHICAL BUSINESS PRACTICES. 0 0 0 1 0 0 0 0 0 1 0 0 1 1 1 1 0 0 0 0 0 0 0 0 0 0 0 0 1 0 0 0 0 0 0 0 0 0 0 0 0 0 0 1 4 0 61 1 0 0 0 0 0 0 0 0 X 19 19 0 0 0 0 1 1 0 1 1 0 0 1 1 1 1 1 1 1 1 0 NY X X CLAIRE ROSENZWEIG 2125337500 30 EAST 33RD STREET FLOOR 12 NEW YORK NY 100165337 X LARRY BLACKMON CHAIR 0.20 X X 0 0 0 ERIC SOLOMON CHAIR UNTIL JAN 2023 0.20 X X 0 0 0 VINCE DELL'OSA VICE-CHAIR 0.20 X X 0 0 0 MARY ANN KERR VICE-CHAIR 0.20 X X 0 0 0 MICHAEL GATES VICE-CHAIR 0.20 X X 0 0 0 KEKOA CABRERA DIRECTOR 0.20 X 0 0 0 KATRINA DIBBINI DIRECTOR 0.20 X 0 0 0 JOEL GOLDBERG DIRECTOR 0.20 X 0 0 0 DAVID HUBBARD DIRECTOR 0.20 X 0 0 0 MELISSA KRANTZ DIRECTOR 0.20 X 0 0 0 JUDD LEVINE DIRECTOR 0.20 X 0 0 0 MARTIN LEE DIRECTOR 0.20 X 0 0 0 MARCI LOBEL-ESRIG DIRECTOR 0.20 X 0 0 0 LIMOR MANN DIRECTOR 0.20 X 0 0 0 JOAN MCGILLYCUDDY DIRECTOR 0.20 X 0 0 0 SABRINA MIZRACHI DIRECTOR 0.20 X 0 0 0 AMY NGUYEN DIRECTOR 0.20 X 0 0 0 CANDACE SADY DIRECTOR UNTIL NOV 2023 0.20 X 0 0 0 PATRICIA SAMPSON DIRECTOR 0.20 X 0 0 0 SHARONDA WEATHERSPOON DIRECTOR 0.20 X 0 0 0 TIM ZUBER DIRECTOR 0.20 X 0 0 0 CLAIRE ROSENZWEIG - SEE SCH O PRESIDENT AND CEO 35.00 X 194481 0 27631 STEVEN LONDON - SEE SCH O CONTROLLER 28.00 X 135671 0 33781 KATHLEEN PIERETH-HEENAN VP, SALES/EXECUTIVE DIRECTOR, LI 35.00 X 148373 0 24247 BRIAN RAUER GENERAL COUNSEL/EXECUTIVE DIRECTOR, MID-HUD 35.00 X 135277 0 7566 DAWN ALPERSTEIN SR. BUSINESS DEVELOPMENT ASSOCIATE 35.00 X 121438 0 21474 ROBERT YARNALL A.D OF BUSINESS DEVELOPMENT 35.00 X 115740 0 7248 LUANA LEWIS - SEE SCH O SR. PRESIDENT-PROGRAMS & SERVICES 14.00 X 111743 0 21902 962723 0 143849 9 0 1 0 0 1885 1885 ACCR. BUSINESS FEES 900099 4661847 4661847 SPONSORSHIP 900099 193013 193013 CONSUMER INFO SERVICES 900099 120000 120000 ADVERTISING CAMPAIGN 900099 110647 110647 PROGRAM ADMINISTRATION 900099 50000 50000 5529 5529 5141036 41631 41631 5184552 5141036 0 41631 392216 2655903 122503 252112 255696 10303 24480 101974 75482 228905 116115 471769 6825 4043 7797 25735 IABBB DUES 309511 EQUIPMENT RENTAL/LEASE 40122 BAD DEBT 17872 RECRUITING 3817 5238 5128418 2021072 645272 561815 1886402 314553 346552 17274 12826 510152 507711 10238 2441 2868982 2577145 5793934 5470638 177798 157194 453724 393222 90843 90843 148696 145047 3048098 2753423 3919159 3539729 X 1874775 1930909 1874775 1930909 5793934 5470638 56134 0 X X 0 1 X 1 0 0 1 0 0 1 X 36482 35476 1006 473670 472235 1435 2441 SECURITY DEPOSIT 4329 CASH HELD AS AGENT 90843 DUE FROM THE EDUCATION AND RESEARCH FOUNDATION OF THE BBB 17294 OTHER RECEIVABLES 120917 RIGHT OF USE ASSET - OPERATING LEASES, NET 2343762 2577145 DUE TO THE BBB OF METRO NY PENSION PLAN 145508 LEASE LIABILITY, OPERATING LEASES 2607915 2753423 X 5184552 0 5184552 0 5184552 5128418 0 5128418 0 5128418 PART IV, LINE 2B: THE ORGANIZATION ADMINISTERS FUNDS TO BE PAID AS RESTITUTION UNDER WRITTEN AGREEMENT WITH THE OFFICE OF THE NEW YORK STATE ATTORNEY GENERAL. PART X, LINE 2: THE BBB RECOGNIZES THE EFFECT OF INCOME TAX POSITIONS ONLY IF THOSE POSITIONS ARE MORE LIKELY THAN NOT TO BE SUSTAINED. MANAGEMENT HAS DETERMINED THAT THE BBB HAD NO UNCERTAIN TAX POSITIONS THAT WOULD REQUIRE FINANCIAL STATEMENT RECOGNITION OR DISCLOSURE. THE BBB IS NO LONGER SUBJECT TO EXAMINATIONS BY THE APPLICABLE TAXING JURISDICTIONS FOR YEARS PRIOR TO DECEMBER 31, 2020. X X X X 0 0 0 CLAIRE ROSENZWEIG - SEE SCH O PRESIDENT AND CEO 194271 0 0 0 210 0 11471 0 16160 0 222112 0 0 0 KATHLEEN PIERETH-HEENAN VP, SALES/EXECUTIVE DIRECTOR, LI 122750 0 25013 0 610 0 7569 0 16678 0 172620 0 0 0 STEVEN LONDON - SEE SCH O CONTROLLER 130778 0 4783 0 110 0 7072 0 26709 0 169452 0 0 0 FORM 990, PART VI, SECTION A, LINE 6 THE BETTER BUSINESS BUREAU HAS ONE CLASS OF MEMBERSHIP: BBB ACCREDITATION/MEMBERSHIP. FORM 990, PART VI, SECTION A, LINE 7A THE MEMBERS HAVE THE RIGHT TO ELECT THE BOARD OF DIRECTORS. FORM 990, PART VI, SECTION B, LINE 11B THE FORM 990 IS PREPARED BY BBB'S OUTSIDE ACCOUNTANT AND PROVIDED TO MANAGEMENT FOR REVIEW (INCLUDING THE OUTSOURCED CONTROLLER). ONCE APPROVED BY MANAGEMENT, THE FORM 990 IS THEN DISTRIBUTED TO THE FULL BOARD OF DIRECTORS PRIOR TO ELECTRONICALLY FILING THE FORM 990 WITH THE INTERNAL REVENUE SERVICE. FORM 990, PART VI, SECTION B, LINE 12C THE ORGANIZATION CURRENTLY HAS IN PLACE A CONFLICT OF INTEREST POLICY THAT APPLIES TO ANY DIRECTOR, OFFICER, OR KEY EMPLOYEE, WHICH IT ANNUALLY MONITORS AND ENFORCES. THE BOARD MANDATES THAT ALL MEMBERS OF THE GOVERNING BODY ANNUALLY SIGN A CONFLICT OF INTEREST STATEMENT AND DISCLOSE ANY POTENTIAL OR ACTUAL CONFLICTS THAT MAY EXIST. ANY DIRECTOR, OFFICER OR KEY EMPLOYEE WHO HAS AN INTEREST IN A RELATED PARTY TRANSACTION SHALL DISCLOSE IN GOOD FAITH TO THE BOARD OF DIRECTORS OR THE AUDIT COMMITTEE OF THE BOARD THE MATERIAL FACTS CONCERNING SUCH INTEREST. INDIVIDUALS WITH SUCH RELATIONSHIPS SHALL NOT BE PRESENT DURING, OR PARTICIPATE IN, ANY BOARD OR BOARD COMMITTEE DELIBERATIONS OR VOTE ON ANY MATTERS GIVING RISE TO THE CONFLICT, OR POTENTIAL CONFLICT, OF INTEREST, INCLUDING, BUT NOT LIMITED TO, MATTERS DIRECTLY PERTAINING TO THE BUSINESS TO BE TRANSACTED WITH THE IDENTIFIED PERSON OR ORGANIZATION OR ON ISSUES THAT MAY RESULT IN ANY BENEFIT INURING TO THE IDENTIFIED PERSON OR ORGANIZATION. THE EXISTENCE OF ALL SUCH CONFLICTS OF INTEREST AND THEIR RESOLUTION, AS WELL AS ANY ISSUES RELATING TO THEM, SHALL BE FULLY DOCUMENTED IN THE ORGANIZATION'S RECORDS, INCLUDING THE MINUTES OF ANY MEETING AT WHICH THE CONFLICT WAS DISCUSSED OR VOTED ON. ANY AND ALL DOCUMENTATION DEEMED NECESSARY AND APPROPRIATE BY THE BOARD FOR THE SUFFICIENT EVALUATION AND RESOLUTION OF THE CONFLICT OR POTENTIAL CONFLICT SHALL BE SUBMITTED TO THE BOARD. FORM 990, PART VI, SECTION B, LINE 15 COMPENSATION OF THE PRESIDENT OF THE BETTER BUSINESS BUREAU IS REVIEWED ON AN ANNUAL BASIS USING MARKET DATA FOR COMPARABLE POSITIONS (SUCH AS FORM 990S OF SIMILAR SIZE ORGANIZATIONS), AND IS SET BY THE COMPENSATION COMMITTEE OF THE BBB BOARD, AND APPROVED BY THE BOARD OF DIRECTORS. RECORDS OF COMMITTEE'S COMPENSATION DECISIONS ARE DOCUMENTED IN THE BOARD MINUTES. THIS PROCESS WAS LAST UNDERTAKEN IN 2023. COMPENSATION FOR THE OTHER KEY EMPLOYEES AND EXECUTIVES ARE SET BY THE PRESIDENT AND CEO BY USING COMPARABLE DATA FROM FORM 990S OF SIMILAR SIZE ORGANIZATIONS AND THEN PRESENTED TO THE BOARD OF DIRECTORS FOR APPROVAL AS PART OF THE OVERALL ANNUAL BUDGET PROCESS. RECORDS OF THE COMPENSATION DECISIONS ARE MAINTAINED IN HUMAN RESOURCES DEPARTMENT RECORD. THIS PROCESS WAS LAST UNDERTAKEN IN 2023. FORM 990, PART VI, SECTION C, LINE 19 BBB MAKES ITS FORM 990 AVAILABLE FOR PUBLIC INSPECTION AS REQUIRED UNDER SECTION 6104 OF THE INTERNAL REVENUE CODE. THE RETURN IS POSTED ON GUIDESTAR.ORG, CHARITIESNYS.COM AND OTHER SIMILAR TYPES OF WEBSITES. IN ADDITION, THE FINANCIAL STATEMENTS, ARTICLES OF INCORPORATION AND BY-LAWS ARE ALSO AVAILABLE UPON WRITTEN REQUEST OR BY CALLING THE ORGANIZATION DIRECTLY. FORM 990, PART VII, SECTION A, COLUMN (A): THE ORGANIZATION HAS SHARED EMPLOYEE ARRANGEMENTS WITH THE EDUCATION AND RESEARCH FOUNDATION OF THE BBB OF METRO NY, INC. (THE FOUNDATION). THE FOLLOWING EMPLOYEES ARE PAID BY THE BETTER BUSINESS BUREAU OF METROPOLITAN NEW YORK, INC., BUT A PORTION OF THEIR COMPENSATION IS ALLOCATED AND CHARGED TO THE FOUNDATION. SINCE W-2S ARE ISSUED BY THE BETTER BUSINESS BUREAU OF METROPOLITAN NEW YORK, INC., THE ENTIRE AMOUNT OF THEIR COMPENSATION IS REPORTED IN PART VII AND SCHEDULE J AS REPORTABLE COMPENSATION FROM THE ORGANIZATION. THE ALLOCATIONS ARE AS FOLLOWS: NAME: CLAIRE ROSENZWEIG TITLE: PRESIDENT AND CEO COMPENSATION ALLOCATED TO THE EDUCATION AND RESEARCH FOUNDATION OF THE BBB OF METRO NY, INC.: $47,500. COMPENSATION ALLOCATED TO THE BETTER BUSINESS BUREAU OF METROPOLITAN NEW YORK, INC.: $146,981. NAME: STEVEN LONDON TITLE: CONTROLLER COMPENSATION ALLOCATED TO THE EDUCATION AND RESEARCH FOUNDATION OF THE BBB OF METRO NY, INC.: $29,793. COMPENSATION ALLOCATED TO THE BETTER BUSINESS BUREAU OF METROPOLITAN NEW YORK, INC.: $105,878. NAME: LUANA LEWIS TITLE: SV PRESIDENT-PROGRAMS AND SERVICES COMPENSATION ALLOCATED TO THE EDUCATION AND RESEARCH FOUNDATION OF THE BBB OF METRO NY, INC.: $50,284. COMPENSATION ALLOCATED TO THE BETTER BUSINESS BUREAU OF METROPOLITAN NEW YORK, INC.: $61,459. FORM 990, PART XII, LINE 2C: THE BBB OF METRO NY HAS AN AUDIT COMMITTEE THAT IS RESPONSIBLE FOR THE OVERSIGHT OF THE AUDIT AND SELECTION OF THE INDEPENDENT AUDITORS. THIS PROCESS HAS NOT CHANGED FROM PRIOR YEARS.