2024-05-15T15:11:34-04:00 2023-06-30 561042836 GOULD KILLIAN CPA GROUP PA 100 COXE AVE ASHEVILLE NC 288012354 990 2022-07-01 237410586 COUNCIL ON AGING OF BUNCOMBE COUNTY INC COUN 8282778288 46 SHEFFIELD CIRCLE ASHEVILLE NC 28803 DEAN HILL SECRETARY/TREASURER 8282778288 2023-05-15 true FRANK HORN 999009999 true DAN MULLINIX CPA P01306232 8282580363 2024-05-15 2022 2023-04-26 12:10:37Z DEAN HILL 46 SHEFFIELD CIR ASHEVILLE NC 288033423 2342593 false X WWW.COABC.ORG X 1964 NC PROMOTING AND IMPROVING THE GENERAL HEALTH AND WELFARE OF SENIOR ADULTS IN BUNCOMBE COUNTY BY ADMINISTERING A VARIETY OF PROGRAMS AND SERVICES DESIGNED TO MEET THEIR NEEDS. 12 12 39 70 0 1842862 2028596 160086 151895 317 24026 59176 2003265 2263693 0 0 977979 1176180 0 46791 1074391 1301256 2052370 2477436 -49105 -213743 801271 506049 193050 207080 608221 298969 X PROMOTING AND IMPROVING THE GENERAL HEALTH AND WELFARE OF SENIOR ADULTS IN BUNCOMBE COUNTY BY ADMINISTERING A VARIETY OF PROGRAMS AND SERVICES DESIGNED TO MEET THEIR NEEDS. false false 1124415 151895 RESOURCE COORDINATION MEDICARE / BENEFITS ENROLLMENT CENTER - - IN 2022, MORE THAN 3,000 CONTACTS, 199 ENROLLMENT EVENTS, 22 CLASSES, AND MORE THAN 1,037,000 REACHED VIA ADS. IN THE FIRST QUARTER OF 2023, WE HAD 747 CLIENT CONTACTS, 54 OUTREACH AND ENROLLMENT EVENTS, 6 CLASSES, AND MORE THAN 1,200 REACHED THROUGH ADS. OUR BENEFITS ENROLLMENT PROGRAM FOR SENIORS IN NEED SERVED 1,046 CLIENTS, GARNERING 1.6 MILLION IN BENEFITS. WE OPENED OUR MEDICARE CENTER, WITH SUPPORT FROM THE DOGWOOD HEALTH TRUST AND DONORS. THE CENTER PROVIDES VOLUNTEERS WITH A COMFORTABLE SPACE TO MEET WITH CLIENTS IN THE HEART OF SOUTH ASHEVILLE. WE HAVE TWO NEW SPONSORS, VAN WINKLE LAW FIRM AND MAST GENERAL STORE, THAT WE HAVE EARMARKED FOR MEDICARE SERVICES. AFFORDABLE CARE ACT - - OVER THE PAST TWO YEARS, COABC INCREASED PROGRAM STAFFING TO INCLUDE THREE FULL-TIME BILINGUAL NAVIGATORS ALONG WITH OUR PROGRAM DIRECTOR SERVING NINE WESTERN NORTH CAROLINA COUNTIES. OVER THE LAST TWO OPEN ENROLLMENTS, WE SAW 289 MORE CLIENTS, FILLED 145 MORE APPOINTMENTS, AND HAD A 6% OVERALL INCREASE IN ENROLLMENTS. WE SAW PROMISING INCREASES IN SPANISH-SPEAKING ATTENDEES AND WE HAD 88 MORE RENEWALS OVERALL. AN AVERAGE OF 23% ARE FIRST-TIME ENROLLEES. WE INCREASED OUR OUTREACH EVENTS FROM 117 EVENTS TO 221 EVENTS THIS PAST YEAR. NOT ALL THE CREDIT FOR OUR SUCCESS RESTS WITH OUR COABC NAVIGATORS. MCDOWELL ACCESS TO CARE AND HEALTH (MATCH) AND TOE RIVER PROJECT ACCESS (TRPA) IN AVERY, YANCEY, AND MITCHELL COUNTIES ARE BOTH CAREREACH PROGRAMS. CAREREACH IS A PARTNER AND SUBGRANTEE OF OURS THAT WE HAVE WORKED CLOSELY WITH FOR YEARS. IN ADDITION TO ACA NAVIGATION, WE ASSIST CONSUMERS TO ENROLL IN PRIMARY CARE, SPECIALTY CARE, AND - WHEN NECESSARY - FINANCIAL ASSISTANCE. OUR NAVIGATORS WORKED WITH THE PREMIUM AND COPAYMENT ASSISTANCE PROGRAM (PCAP), A PART OF THE NORTH CAROLINA HIV MEDICATION ASSISTANCE PROGRAM (HMAP) TO HELP ENROLLEES ACROSS THE STATE FIND THE RIGHT ACA INSURANCE PLAN. 539386 COMMUNITY SERVICES - CARE MANAGEMENT COMMUNITY SERVICES STAFF ASSIST BUNCOMBE COUNTY RESIDENTS WITH UNDERSTANDING AND ACCESSING A VARIETY OF SERVICES THROUGHOUT THE COMMUNITY. OUR STAFF CONNECT ONLINE, OVER THE PHONE, IN-PERSON, OR VIA ANY "NO WRONG DOOR" APPROACH TO MEET OUR CLIENT'S NEEDS. WE HELPED OUR CLIENTS ACCESS 59,955 IN CAREGIVER RESPITE FUNDS, ANSWERED OVER 6,500 INFORMATION AND ASSISTANCE CALLS, COMPLETED 58 MINOR HOME REPAIR PROJECTS, AND DID CARE MANAGEMENT FOR 44 IN-HOME AIDE RECIPIENTS TOTALING MORE THAN 500,000. WE SERVED OVER 100 CLIENTS IN HOMEBOUND FOOD DELIVERY AND OUR VOLUNTEERS PROVIDED TRANSPORTATION FOR MORE THAN 150 CLIENT APPOINTMENTS. 399390 SENIOR DINING & WELLNESS - - SENIOR DINING CONTINUES TO GROW WE SERVED OVER 39,500 MEALS, INCLUDING COLD MEALS TO TAKE HOME AT THANKSGIVING, THANKS TO CONSUMER CONTRIBUTIONS, THE BLOCK GRANT FUNDING, AND ARPA FUNDING. WE WERE ABLE TO SERVE 224 NEW PARTICIPANTS AND 498 UNIQUE INDIVIDUALS. WE CONTINUED TO OFFER DINE-IN AND CURBSIDE PICK-UP THIS PAST YEAR. PARTICIPANTS ENJOYED THE FIRST ALL SITES PICNIC CELEBRATING OLDER AMERICANS MONTH. WHEN ASKED ABOUT OVERALL HEALTH 40% SAID THEIR HEALTH WAS BETTER SINCE ATTENDING SENIOR DINING. INTAKE OF FRUITS AND VEGETABLES INCREASED FOR 48% OF SURVEY TAKERS AND 41% STATED THEY INCREASED THEIR EXERCISE ACTIVITY. 45% OF RESPONDENTS REPORTED DECREASED FEELINGS OF DEPRESSION. 95% SAID THEY HAD MORE PEOPLE TO TALK TO BY PARTICIPATING IN THIS PROGRAM AND ALL RESPONDENTS SAID THEY WOULD RECOMMEND THE PROGRAM TO A FRIEND. 116862 OTHER ACCOMPLISHMENTS: OUR ORGANIZATION CONTINUES TO MAKE GREAT STRIDES TO INCREASE PRIVATE SUPPORT AS WELL AS ENHANCE OUR INFRASTRUCTURE TO EXPAND SERVICES, INNOVATE PROGRAMMING OUTSIDE OF TRADITIONAL GOVERNMENT GRANTS, AND COLLABORATE WITH GRASSROOTSORGANIZATIONS AND OTHER NONPROFITS. WE CONTINUE TO "STAND IN THE GAP" OF SERVICES FOR OLDER ADULTS IN OUR SERVICE AREA. WE CONTINUE TO BE A LIVING WAGE CERTIFIED EMPLOYER THROUGH JUSTECONOMICS AND FURTHER OUR EFFORTS FOR PROGRAM EVALUATION, IVERSITY/EQUITY/INCLUSION/ACCESSIBILITY, A "HUB AND SPOKE" MODEL OF SERVICE, AND INTEGRATING IN CROSS-SECTOR PARTNERSHIPS THAT INCLUDE CLINICAL SETTINGS. WE COMPLETED OUR RECOVERY FROM A RANSOMWARE INCIDENT IN FY22 AND SUCCESSFULLY REGAINED ACCESS TO OUR INFORMATION, BEGAN REBUILDING OUR IT ENVIRONMENT AND DEVELOPED A RELATIONSHIP WITH EPSILON, INC. FOR STAFF TRAINING, DARK WEB SCREENING, AND ENHANCED SECURITY MONITORING AS WELL AS ADDING CLOUD STORAGEAND ADDITIONAL NETWORK SUPPORT FOR THE ORGANIZATION. THIS HAS CAUSED OUR IT TECHNOLOGY EXPENSES TO INCREASE AS SHOWN ON THE FUNCTIONAL EXPENSES IN FY2023. 116862 2180053 true true false false false false false false false false true false false false true false false false false false false false false false false false false false false false false false false false false false false false true false false false false false false false false true 49 0 true 39 true false false false false false false false false false false false false X 12 12 false false false false false false false true true false false false true true true true true true false false X SARA CRAWFORD 8282778288 46 SHEFFIELD CIRCLE ASHEVILLE NC 28803 X HEATHER BAUER EXECUTIVE DI 40.00 X 88000 0 169 JONATHAN ALLRED BOARD MEMBER 1.00 X 0 0 0 ANDREW CELWYN VICE CHAIR 2.00 X X 0 0 0 JACKIE DULA BOARD MEMBER 4.00 X X 0 0 0 PASTOR SPENCER HARDAWAY BOARD MEMBER 1.00 X 0 0 0 PERRY HENDRIX BOARD MEMBER 1.00 X 0 0 0 DEAN HILL SECRETARY/TR 5.00 X X 0 0 0 JUANITA IGO BOARD MEMBER X 0 0 0 BRIAN LAWLER BOARD MEMBER 1.00 X 0 0 0 LEE SCOTT BOARD MEMBER 1.00 X 0 0 0 AMY SIEGLER BOARD MEMBER 1.00 X 0 0 0 LAURA UHERKA BOARD MEMBER 1.00 X 0 0 0 TASHA WOODALL BOARD MEMBER 1.00 X 0 0 0 88000 169 false false false 1600471 428125 81835 2028596 CARE MANAGEMENT-CONTRACT REV 624100 151895 151895 151895 2873 2873 100053 78900 21153 21153 21153 INSURANCE REIMBURSEMENT 56720 56720 OTHER 2456 2456 59176 2263693 232224 2873 X 89547 7531 57442 24574 893213 825961 64162 3090 11642 9097 1753 792 110480 89937 20537 6 71298 61120 8170 2008 55094 15485 39609 874996 874996 43309 31898 1269 10142 35768 21376 12678 1714 65156 48805 15408 943 136415 125621 8351 2443 19672 18652 754 266 11164 6000 5164 10197 8751 1156 290 TELEPHONE 25316 22526 2790 OTHER 15561 11700 3338 523 RANSOMWARE COST 7346 7346 TRAINING 1262 597 665 2477436 2180053 250592 46791 64895 104268 181865 10145 294554 293062 75092 9712 3387 10411 102932 83059 23530 19873 157948 58578 801271 506049 164185 178923 28865 28157 193050 207080 X 608221 298969 608221 298969 801271 506049 -213743 -95509 X false false X 919578 1099581 1631896 1842862 1924637 7418554 919578 1099581 1631896 1842862 1924637 7418554 406828 7011726 407 652 317 2873 4249 7422803 771715 0.94460 0.91870 X RESTRICTED RESTRICTED RESTRICTED RESTRICTED RESTRICTED RESTRICTED RESTRICTED RESTRICTED 102932 83059 19873 19873 ACCRUED COMPENSATED ABSENCES 23781 CAPITAL LEASE LIABILITY 4376 28157 X SPACE RENTAL 1 81835 FAIR RENT false false false FORM 990, PAGE 1, PART I, LINE 6 VOLUNTEERS ASSIST IN THE SENIOR DINING PROGRAM, PROVIDE COUNSELING REGARDING MEDICARE, PROVIDE RIDES FOR SENIORS AND HOMEBOUND FOOD DELIVERY. VOLUNTEERS ASSIST AT FUNDRAISING EVENTS AND WITH SPECIAL PROJECTS. FORM 990, PAGE 2, PART III, LINE 4A RESOURCE COORDINATION MEDICARE / BENEFITS ENROLLMENT CENTER - - IN 2022, MORE THAN 3,000 CONTACTS, 199 ENROLLMENT EVENTS, 22 CLASSES, AND MORE THAN 1,037,000 REACHED VIA ADS. IN THE FIRST QUARTER OF 2023, WE HAD 747 CLIENT CONTACTS, 54 OUTREACH AND ENROLLMENT EVENTS, 6 CLASSES, AND MORE THAN 1,200 REACHED THROUGH ADS. OUR BENEFITS ENROLLMENT PROGRAM FOR SENIORS IN NEED SERVED 1,046 CLIENTS, GARNERING 1.6 MILLION IN BENEFITS. WE OPENED OUR MEDICARE CENTER, WITH SUPPORT FROM THE DOGWOOD HEALTH TRUST AND DONORS. THE CENTER PROVIDES VOLUNTEERS WITH A COMFORTABLE SPACE TO MEET WITH CLIENTS IN THE HEART OF SOUTH ASHEVILLE. WE HAVE TWO NEW SPONSORS, VAN WINKLE LAW FIRM AND MAST GENERAL STORE, THAT WE HAVE EARMARKED FOR MEDICARE SERVICES. AFFORDABLE CARE ACT - - OVER THE PAST TWO YEARS, COABC INCREASED PROGRAM STAFFING TO INCLUDE THREE FULL-TIME BILINGUAL NAVIGATORS ALONG WITH OUR PROGRAM DIRECTOR SERVING NINE WESTERN NORTH CAROLINA COUNTIES. OVER THE LAST TWO OPEN ENROLLMENTS, WE SAW 289 MORE CLIENTS, FILLED 145 MORE APPOINTMENTS, AND HAD A 6% OVERALL INCREASE IN ENROLLMENTS. WE SAW PROMISING INCREASES IN SPANISH-SPEAKING ATTENDEES AND WE HAD 88 MORE RENEWALS OVERALL. AN AVERAGE OF 23% ARE FIRST-TIME ENROLLEES. WE INCREASED OUR OUTREACH EVENTS FROM 117 EVENTS TO 221 EVENTS THIS PAST YEAR. NOT ALL THE CREDIT FOR OUR SUCCESS RESTS WITH OUR COABC NAVIGATORS. MCDOWELL ACCESS TO CARE AND HEALTH (MATCH) AND TOE RIVER PROJECT ACCESS (TRPA) IN AVERY, YANCEY, AND MITCHELL COUNTIES ARE BOTH CAREREACH PROGRAMS. CAREREACH IS A PARTNER AND SUBGRANTEE OF OURS THAT WE HAVE WORKED CLOSELY WITH FOR YEARS. IN ADDITION TO ACA NAVIGATION, WE ASSIST CONSUMERS TO ENROLL IN PRIMARY CARE, SPECIALTY CARE, AND - WHEN NECESSARY - FINANCIAL ASSISTANCE. OUR NAVIGATORS WORKED WITH THE PREMIUM AND COPAYMENT ASSISTANCE PROGRAM (PCAP), A PART OF THE NORTH CAROLINA HIV MEDICATION ASSISTANCE PROGRAM (HMAP) TO HELP ENROLLEES ACROSS THE STATE FIND THE RIGHT ACA INSURANCE PLAN. FORM 990, PAGE 2, PART III, LINE 4B COMMUNITY SERVICES - CARE MANAGEMENT COMMUNITY SERVICES STAFF ASSIST BUNCOMBE COUNTY RESIDENTS WITH UNDERSTANDING AND ACCESSING A VARIETY OF SERVICES THROUGHOUT THE COMMUNITY. OUR STAFF CONNECT ONLINE, OVER THE PHONE, IN-PERSON, OR VIA ANY "NO WRONG DOOR" APPROACH TO MEET OUR CLIENT'S NEEDS. WE HELPED OUR CLIENTS ACCESS 59,955 IN CAREGIVER RESPITE FUNDS, ANSWERED OVER 6,500 INFORMATION AND ASSISTANCE CALLS, COMPLETED 58 MINOR HOME REPAIR PROJECTS, AND DID CARE MANAGEMENT FOR 44 IN-HOME AIDE RECIPIENTS TOTALING MORE THAN 500,000. WE SERVED OVER 100 CLIENTS IN HOMEBOUND FOOD DELIVERY AND OUR VOLUNTEERS PROVIDED TRANSPORTATION FOR MORE THAN 150 CLIENT APPOINTMENTS. FORM 990, PAGE 2, PART III, LINE 4C SENIOR DINING & WELLNESS - - SENIOR DINING CONTINUES TO GROW WE SERVED OVER 39,500 MEALS, INCLUDING COLD MEALS TO TAKE HOME AT THANKSGIVING, THANKS TO CONSUMER CONTRIBUTIONS, THE BLOCK GRANT FUNDING, AND ARPA FUNDING. WE WERE ABLE TO SERVE 224 NEW PARTICIPANTS AND 498 UNIQUE INDIVIDUALS. WE CONTINUED TO OFFER DINE-IN AND CURBSIDE PICK-UP THIS PAST YEAR. PARTICIPANTS ENJOYED THE FIRST ALL SITES PICNIC CELEBRATING OLDER AMERICANS MONTH. WHEN ASKED ABOUT OVERALL HEALTH 40% SAID THEIR HEALTH WAS BETTER SINCE ATTENDING SENIOR DINING. INTAKE OF FRUITS AND VEGETABLES INCREASED FOR 48% OF SURVEY TAKERS AND 41% STATED THEY INCREASED THEIR EXERCISE ACTIVITY. 45% OF RESPONDENTS REPORTED DECREASED FEELINGS OF DEPRESSION. 95% SAID THEY HAD MORE PEOPLE TO TALK TO BY PARTICIPATING IN THIS PROGRAM AND ALL RESPONDENTS SAID THEY WOULD RECOMMEND THE PROGRAM TO A FRIEND. FORM 990, PAGE 2, PART III, LINE 4D OTHER ACCOMPLISHMENTS: OUR ORGANIZATION CONTINUES TO MAKE GREAT STRIDES TO INCREASE PRIVATE SUPPORT AS WELL AS ENHANCE OUR INFRASTRUCTURE TO EXPAND SERVICES, INNOVATE PROGRAMMING OUTSIDE OF TRADITIONAL GOVERNMENT GRANTS, AND COLLABORATE WITH GRASSROOTSORGANIZATIONS AND OTHER NONPROFITS. WE CONTINUE TO "STAND IN THE GAP" OF SERVICES FOR OLDER ADULTS IN OUR SERVICE AREA. WE CONTINUE TO BE A LIVING WAGE CERTIFIED EMPLOYER THROUGH JUSTECONOMICS AND FURTHER OUR EFFORTS FOR PROGRAM EVALUATION, IVERSITY/EQUITY/INCLUSION/ACCESSIBILITY, A "HUB AND SPOKE" MODEL OF SERVICE, AND INTEGRATING IN CROSS-SECTOR PARTNERSHIPS THAT INCLUDE CLINICAL SETTINGS. WE COMPLETED OUR RECOVERY FROM A RANSOMWARE INCIDENT IN FY22 AND SUCCESSFULLY REGAINED ACCESS TO OUR INFORMATION, BEGAN REBUILDING OUR IT ENVIRONMENT AND DEVELOPED A RELATIONSHIP WITH EPSILON, INC. FOR STAFF TRAINING, DARK WEB SCREENING, AND ENHANCED SECURITY MONITORING AS WELL AS ADDING CLOUD STORAGEAND ADDITIONAL NETWORK SUPPORT FOR THE ORGANIZATION. THIS HAS CAUSED OUR IT TECHNOLOGY EXPENSES TO INCREASE AS SHOWN ON THE FUNCTIONAL EXPENSES IN FY2023. FORM 990, PAGE 6, PART VI, LINE 11B THE TREASURER AND EXECUTIVE DIRECTOR REVIEWED THE RETURN BEFORE FILING THE 990. ALL MEMBERS OF THE GOVERNING BOARD WERE ADVISED OF THE AVAILABILITY OF THE 990 FOR THEIR INDIVIDUAL REVIEW PRIOR TO ISSUANCE. FORM 990, PAGE 6, PART VI, LINE 12C A WRITTEN POLICY IS MAINTAINED BY THE COUNCIL AND ANNUAL REPORTING IS REQUIRED BY ALL STAFF AND BOARD MEMBERS. ALL EMPLOYEES AND BOARD MEMBERS MUST SIGN THE POLICY AND COMMIT TO COMPLIANCE WITH IT. FORM 990, PAGE 6, PART VI, LINE 15A THIS PROCESS IS APPROVED BY THE BOARD OF DIRECTORS. FORM 990, PAGE 6, PART VI, LINE 19 UPON REQUEST FORM 990, PART IX, LINE 11G FOOD PREPARATION SERVICES 246,998 0 0 CARE SERVICES / OTHER 627,998 0 0 TOTAL 874,996 0 0