2024-11-15T16:47:32-06:00 2023-12-31 HW&CO 28601 Chagrin Blvd 210 Woodmere OH 44122 990 2023-01-01 340148880 BETTER BUSINESS BUREAU INC % SUE MCCONNELL BETT 2166238964 200 TREEWORTH BLVD BROADVIEW HEIGHTS OH 44147 SUE MCCONNELL PRESIDENT 2166238964 2024-11-11 true true David M Reape CPA P00068117 2168311200 2023 2024-10-15 13:58:12Z SUE MCCONNELL 200 TREEWORTH BLVD BROADVIEW HEIGHTS OH 44147 1905578 false X CLEVELAND.BBB.ORG X 1922 AS A LEADER IN ADVANCING MARKETPLACE BBB PROMOTES INFORMED BUYING & GIVING DECISIONS, TRUTHFUL ADVERTISING AND SELLING PRACTICES, & THE RESOLUTION OF MARKETPLACE DISPUTES. 26 26 1 0 207040 0 0 0 1807456 1839663 62129 65181 199506 734 2069091 1905578 0 0 0 0 1001100 1011265 0 0 0 963136 1065994 1964236 2077259 104855 -171681 4202114 4341612 255766 273436 3946348 4068176 X AS A LEADER IN ADVANCING MARKETPLACE TRUST AND ETHICS IN OUR COMMUNITY, AND WITH THE SUPPORT OF BBB ACCREDITED BUSINESSES MEETING HIGH STANDARDS, BBB PROMOTES INFORMED BUYING AND GIVING DECISIONS, TRUTHFUL ADVERTISING AND SELLING PRACTICES, AND THE RESOLUTION OF MARKETPLACE DISPUTES. false false RECEIVED NUMEROUS PHONE CALLS REQUESTING BBB COMPANY/CHARITY REPORTS, CONSUMER COUNSELING, BUYING TIPS, COMPLAINT ASSISTANCE AND/OR BUSINESS ASSISTANCE/SERVICES, IN ADDITION TO THE NUMEROUS VISITORS TO THE BBB WEBSITE. ISSUED REPORTS ON COMPANIES AND CHARITIES. ACCEPTED AND FORMALLY PROCESSED AND FACILITATED ATTEMPTED RESOLUTION OF MANY CONSUMER DISPUTES WITH BUSINESSES, HOSTING MEDIATION OR ARBITRATION SESSIONS. CORRESPONDED WITH BUSINESSES SEEKING SUBSTANTIATION OR MODIFICATION OF ADVERTISEMENTS. EDUCATED CONSUMERS THROUGH MEDIA DISSEMINATIONS THAT RESULTED IN MEDIA EXPOSURES. false false false true false false false false true true false false false true false true false false false false false false false false false false false false false false false false false false false false false false false false true false false true 2 0 true 1 true true true false false false false false false false X 26 26 false false false false true true false true true false false true true true true true true true false false X SUE MCCONNELL 2166238964 200 TEEWORTH BLVD BROADVIEW HEIGHTS OH 44147 SUE MCCONNELL PRESIDENT 39.5 0.5 X 135126 0 0 ANDY FIFFICK Vice Chair 0.5 0.0 X X 0 0 0 RICHARD LOWE DIRECTOR 0.5 0.0 X 0 0 0 Kris Toth Vice Chair 0.5 0.0 X X 0 0 0 Brandon Chrostowski DIRECTOR 0.5 0.0 X 0 0 0 TOM GRIFFIN DIRECTOR 0.5 0.0 X 0 0 0 ELLA FONG DIRECTOR 0.5 0.0 X 0 0 0 WAYNE LAWRENCE Chair 0.5 0.0 X X 0 0 0 MARK J SAMAR DIRECTOR 0.5 0.0 X 0 0 0 DELL DUNCAN TREASURER 0.5 0.0 X 0 0 0 AARON GARFUNKEL DIRECTOR 0.5 0.0 X 0 0 0 KAREN DISANTO DIRECTOR 0.0 0.0 X 0 0 0 TODD GOLDSTEIN DIRECTOR 0.5 0.0 X 0 0 0 JENNIE THOMAS DIRECTOR 0.5 0.5 X 0 0 0 HAL BECKER IMMEDIATE PAST CHAIR 0.5 0.0 X X 0 0 0 PATRICE BLAKEMORE SECRETARY 0.5 0.0 X 0 0 0 JAMES DROZDOWSKI DIRECTOR 0.5 0.0 X 0 0 0 TONDI ALLEN DIRECTOR 0.5 0.0 X 0 0 0 MARK BLUMENTHAL DIRECTOR 0.5 0.0 X 0 0 0 DAVID SHABEL DIRECTOR 0.5 0.0 X 0 0 0 BRAD SIENIASWKI Director 0.5 0.0 X 0 0 0 ELAD GRANOT DIRECTOR 0.5 0.0 X 0 0 0 INDIA HOBBS DIRECTOR 0.5 0.5 X 0 0 0 KEVIN ADELSTEIN DIRECTOR 0.5 0.0 X 0 0 0 MATTHEW MCCRACKEN DIRECTOR 0.5 0.0 X 0 0 0 RENEE LIGON DIRECTOR 0.5 0.0 X 0 0 0 135126 0 0 1 false false false 0 0 PROCESSING FEES 561499 25460 25460 RELATED PARTY SERVICES PERFORMED 561499 12000 12000 MEMBERSHIP DUES 561499 1588396 1588396 MEMBERSHIP PROGRAMS 561499 212162 6767 205395 ARBITRATION REIMBURSEMENT 561499 1645 1645 1839663 65181 65181 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 MISCELLANEOUS INCOME 900099 734 734 734 1905578 1633357 207040 65181 0 0 0 0 0 0 786392 52106 86108 86659 0 7815 0 0 0 0 112399 245545 51409 65089 0 49401 10663 0 0 811 0 31617 6630 MEMBERSHIP DEVELOPMENT 354294 DUES/SUBSCRIPTIONS 113678 MAINTENANCE AND REPAIRS 16430 MISCELLANEOUS 213 2077259 368937 261923 302509 304623 0 0 750 850 0 0 0 0 0 0 0 0 5329 6523 1334418 351044 1014602 983374 2350794 2603406 0 0 0 0 0 0 159193 180913 4202114 4341612 62680 64592 0 0 0 0 0 0 0 0 0 0 0 0 5962 0 187124 208844 255766 273436 X 3946348 4068176 0 0 3946348 4068176 4202114 4341612 -171681 293509 X X true X false true false false true false 2779767 -426697 358690 2711760 3306441 -367551 159123 2779767 2576906 281624 447911 3306441 2109214 156145 311547 2576906 2397984 443360 732130 2109214 1.00000 false false 282237 282237 771685 313395 458290 280496 37649 242847 983374 0 DEFERRED COMPENSATION PLAN 180913 CARES ACT PAYROLL TAX DEFERRAL 27931 208844 SCHEDULE D, PART V, #4 INTENDED USES OF THE ORGANIZATION'S ENDOWMENT FUNDS: THE ENDOWMENT FUND WAS ESTABLISHED TO PROVIDE ASSETS WHICH, THROUGH INVESTMENT, WILL PROVIDE INCOME TO SUPPORT THE BETTER BUSINESS BUREAU IN THE FURTHERANCE OF ITS PURPOSE. EARNINGS: ALL INVESTMENT EARNINGS (INTEREST AND DIVIDENDS BUT NOT CAPITAL GAINS) SHALL BE PERIODICALLY TRANSFERRED TO THE BETTER BUSINESS BUREAU'S OPERATING ACCOUNT TO BE USED FOR PROGRAM SUPPORT CONSISTENT WITH BUDGETARY REQUIREMENTS. WITHDRAWALS OF PRINCIPAL: THE FINANCE COMMITTEE SHALL ANNUALLY DETERMINE THE MAXIMUM AMOUNT OF PRINCIPAL THAT MAY BE WITHDRAWN FROM THE ENDOWMENT FUND IN ANY GIVEN YEAR ACCORDING TO THE SPENDING RULE BELOW. THE BOARD OF DIRECTORS HEREBY DELEGATES DISCRETIONARY AUTHORITY TO THE FINANCE COMMITTEE TO AUTHORIZE ANY AND ALL SUCH WITHDRAWALS UP TO THIS MAXIMUM AMOUNT BASED ON THE FINANCIAL NEEDS OF THE ORGANIZATION. EXTRAORDINARY WITHDRAWALS OF PRINCIPAL: THE BOARD OF DIRECTORS, UPON THE RECOMMENDATION OF THE FINANCE COMMITTEE, MAY AUTHORIZE THE WITHDRAWAL OF ADDITIONAL MONIES-FOR SPECIAL OPERATIONAL OR CAPITAL EXPENDITURE PURPOSES-IN EXCESS OF THE ANNUAL MAXIMUM AMOUNT DESCRIBED ABOVE. ANY SUCH EXTRAORDINARY WITHDRAWAL CAN BE MADE ONLY AFTER THE AFFIRMATIVE VOTE-IN PERSON AT A MEETING OF THE FULL BOARD OF DIRECTORS-OF TWO THIRDS OF THE BOARD OF DIRECTORS THEN IN OFFICE. INVESTMENT: THE FINANCE COMMITTEE WILL DIRECT THE INVESTMENT OF THE ENDOWMENT MONIES. THE GOAL IS TO MAXIMIZE GROWTH OF THE FUND IN ORDER TO PROVIDE 1) OPERATING FUNDS AND 2) A SOURCE OF FUNDS IN THE EVENT OF UNUSUAL OR EXTRAORDINARY FINANCIAL NEED. SPENDING POLICY: THE SPENDING RULE IS USED TO DETERMINE THE MAXIMUM AMOUNT OF PRINCIPAL THAT MAY BE WITHDRAWN FROM THE ENDOWMENT FUND IN A GIVEN YEAR ("ANNUAL COMPENSATING DISTRIBUTION"). THE ANNUAL COMPENSATING DISTRIBUTION IS CALCULATED FOR THE UPCOMING FISCAL YEAR (WHICH IS THE CALENDAR YEAR FOR BBB) IN THE 4TH QUARTER OF THE CURRENT YEAR, AS FOLLOWS: FIVE PERCENT OF THE AVERAGE FAIR VALUE OF THE ENDOWMENT FUND ON SEPTEMBER 30 OF THE CURRENT YEAR AND EACH OF THE TWO PRECEDING YEARS; LESS: ACTUAL INVESTMENT EARNINGS (INTEREST AND DIVIDENDS BUT NOT CAPITAL GAINS) OF THE ENDOWMENT FUND DURING THE FOUR QUARTERS ENDING SEPTEMBER 30TH OF THE CURRENT YEAR; EQUALS: ANNUAL COMPENSATING DISTRIBUTION FOR THE UPCOMING FISCAL YEAR. FOR EXAMPLE, THE ANNUAL COMPENSATING DISTRIBUTION FOR FISCAL/CALENDAR 2021 WOULD BE FIVE PERCENT OF THE AVERAGE FAIR VALUE OF THE ENDOWMENT FUND AT SEPTEMBER 30, 2021, SEPTEMBER 30, 2020; SEPTEMBER 30, 2019, LESS ACTUAL INTEREST AND DIVIDENDS EARNED BY THE ENDOWMENT FUND BETWEEN OCTOBER 1, 2020 AND SEPTEMBER 30, 2021. THE COMPENSATING DISTRIBUTION IS A DISCRETIONARY PAYMENT TO BE CONSIDERED BASED ON THE ORGANIZATION'S FINANCIAL NEED. AT ITS DISCRETION, THE FINANCE COMMITTEE MAY AUTHORIZE COMPENSATING DISTRIBUTIONS PERIODICALLY DURING THE YEAR (E.G., QUARTERLY); HOWEVER, THESE "INTERIM" DISTRIBUTIONS WILL BE RECONCILED ANNUALLY BASED ON THE SPENDING RULE ABOVE. FORM 990 PART IV, #11F AND SCHEDULE D PART X, #2 THE ORGANIZATION IS EXEMPT FROM FEDERAL INCOME TAX UNDER SECTION 501(C)(6) OF THE INTERNAL REVENUE CODE AND CLASSIFIED AS OTHER THAN A PRIVATE FOUNDATION. HOWEVER, INCOME FROM CERTAIN BUSINESS ACTIVITIES NOT RELATED TO THE ORGANIZATION'S TAX-EXEMPT PURPOSE IS SUBJECT TO TAXATION AS UNRELATED BUSINESS INCOME. UNRELATED BUSINESS TAXABLE INCOME INCLUDES THE ORGANIZATION'S ARBITRATION PROGRAM, MEMBER BENEFIT PROGRAMS OFFERING DISCOUNTS ON SUCH THINGS AS WORKERS' COMPENSATION AND TELEPHONE SERVICES, AND MEMBER ADVERTISING PROGRAMS. THE ORGANIZATION IS NO LONGER SUBJECT TO FEDERAL, STATE AND LOCAL INCOME TAX EXAMINATIONS BY TAX AUTHORITIES FOR YEARS BEFORE 2016. SCHEDULE D, PART XII, LINE 4B UNRELATED BUSINESS INCOME TAXES PER AUDIT: $745 FORM 990 PART VI, SECTION B, #12C CONFLICT OF INTEREST POLICY: IF A POTENTIAL CONFLICT COMES TO OUR ATTENTION, WE WILL INVESTIGATE IT.IN ADDITION, ALL BUSINESS DEALINGS WITH BOARD MEMBERS, REGARDLESS OF SIZE/SCOPE, ARE DISCLOSED AND APPROVED BEFORE PROCEEDING. FORM 990 PART VI, SECTION B, #15A PROCESS: THE PRESIDENT SETS COMPENSATION OF ALL EMPLOYEES UTILIZING SURVEYS SHOWING SALARIES OF SIMILARLY POSITIONED EMPLOYEES AT OTHER BETTER BUSINESS BUREAU'S WITH THE EXCEPTION OF THE VICE PRESIDENTS' COMPENSATION, WHICH IS SET BY THE BOARD MEMBERS. THE PROCESSES ARE DOCUMENTED AT THE TIME THE DECISIONS ARE MADE. FORM 990 PART VI, SECTION B, #11B FORM 990 REVIEW PROCESS: BETTER BUSINESS BUREAU'S FORMS 990 & 990-T ARE INTERNALLY REVIEWED BY MANAGEMENT. THE DRAFT REVIEWED BY MANAGEMENT WILL ALSO BE REVIEWED BY THE BOARD MEMBERS PRIOR TO FILING. FORM 990 PART VI, SECTION A, #6 MEMBER CLASSES: THE ORGANIZATION HAS ONLY ONE CLASS OF MEMBERS. AT ALL MEETINGS OF THE MEMBERS, EACH MEMBER SHALL BE ENTITLED TO CAST ONE VOTE ON ANY QUESTION. FORM 990 PART VI, SECTION A, #7A MEMBERS WHO MAY ELECT MEMBERS: THE BOARD OF DIRECTORS DOES MOST OF THE GOVERNING. THE ONLY MEMBER VOTE PERFORMED IS FOR THE ELECTION OF BOARD MEMBERS. FORM 990PART VI, SECTION C, #19 DOCUMENTS AVAILABLE TO THE PUBLIC THE ORGANIZATION MAKES ITS GOVERNING DOCUMENTS, CONFLICT OF INTEREST POLICY, AND FINANCIAL STATEMENTS AVAILABLE TO THE PUBLIC UPON REQUEST. FORM 990 PART XII, #1 ACCOUNTING METHOD: THE ACCOUNTING METHOD USED TO PREPARE THE 990 IS THE MODIFIED CASH BASIS. ON NOVEMBER 14, 2011, THE ORGANIZATION FILED FORM 3115 REQUESTING PERMISSION TO CHANGE ITS ACCOUNTING METHOD FROM ACCRUAL TO MODIFIED CASH. THIS REQUEST WAS APPROVED BY IRS ON MARCH 13, 2012. THE 2014 990 IS FILED UNDER THIS NEW METHOD OF ACCOUNTING. 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