2024-11-11T16:05:38-06:00 2023-12-31 742900215 MAXWELL LOCKE & RITTER LLP 401 CONGRESS AVENUE SUITE 1100 AUSTIN TX 787019682 990 2023-01-01 741116918 BETTER BUSINESS BUREAU BETT 5124454748 1805 RUTHERFORD LANE 100 AUSTIN TX 78754 CARRIE A HURT PRESIDENT/CEO 5124454748 2024-11-08 1 0 SEAN HOLCOMB P01249221 5123703200 2024-11-08 2023 2024-10-15 13:58:12Z BBB SERVING THE HEART OF TEXAS CARRIE A HURT 1805 RUTHERFORD LANE 100 AUSTIN TX 78754 13835980 0 X WWW.BBB.ORG X 1950 TX TO BE THE LEADER IN ADVANCING MARKETPLACE TRUST. 33 33 159 0 1375971 0 121207 50320 12792088 13402426 45389 167201 193645 170228 13152329 13790175 0 0 0 0 5792756 6363142 0 0 0 7165473 7296072 12958229 13659214 194100 130961 13216408 13161261 3905895 3719787 9310513 9441474 X BBB'S MISSION IS TO BE THE LEADER IN ADVANCING MARKETPLACE TRUST. BBB ACCOMPLISHES THIS MISSION BY:- DEVELOPING MEASURES, PROGRAMS, AND SERVICES FOR THE PROTECTION OF THE GENERAL PUBLIC- ENCOURAGING AND SUPPORTING BEST PRACTICES BY ENGAGING WITH AND EDUCATING CONSUMERS AND BUSINESSES- CELEBRATING MARKETPLACE ROLE MODELS- CALLING OUT AND ADDRESSING SUBSTANDARD MARKETPLACE BEHAVIOR- CREATING A COMMUNITY OF TRUSTWORTHY BUSINESSES AND CHARITIES 0 0 THE BBB PROMOTES A MARKETPLACE WHERE BUYERS AND CONSUMERS CAN TRUST EACH OTHER THROUGH BUSINESS REPORTING AND ACCREDITATION OF MORE THAN 15,000 ACCREDITED BUSINESSES. THE BBB PROVIDES CONSUMER PROTECTION THROUGH EDUCATION, CONSUMER WARNINGS, ALTERNATIVE DISPUTE RESOLUTION SERVICES, ADVERTISING MONITORING FOR TRUTH AND ACCURACY, AND BUSINESS REVIEWS. BBB PROVIDES CONSUMERS WITH RELIABLE BUSINESS INFORMATION THROUGH BBB SEARCH, HELPING THEM FIND ETHICAL, COMMUNITY-FOCUSED PARTNERS, REQUEST QUOTES, AND PROVIDE FREE BUSINESS REVIEWS. THE BBB PROVIDES APPROVED ACCREDITED BUSINESSES WITH BUSINESS BEST PRACTICES, AND SUPPORT THROUGH ENHANCED BUSINESS PROFILES, AND MARKETING AND PROMOTIONAL SERVICE OFFERINGS. AWARDS AND RECOGNITIONS IN 2023: - HONORED AS ONE OF THE BEST NON-PROFITS TO WORK FOR IN THE UNITED STATES BY THE NON PROFIT TIMES- HONORED AS ONE OF THE BEST PLACES TO WORK FOR IN TEXAS BY AUSTIN AMERICAN-STATESMAN- RECEIVED L PLATA MERIT: MEDIA RELATIONS CAMPAIGN AWARD FROM THE PUBLIC RELATIONS SOCIETY OF AMERICA OF SAN ANTONIO DEL ORO BOARD GOVERNANCE: BBB IS GOVERNED BY A DEDICATED AND DIVERSE BOARD OF DIRECTORS, REPRESENTING A WIDE RANGE OF INDUSTRIES AND EXPERTISE. THE BOARD MEETS REGULARLY TO PROVIDE STRATEGIC GUIDANCE AND OVERSIGHT ENSURING THE ORGANIZATION'S MISSION AND VALUES ARE UPHELD. SUPPORTED 3.9M WEBSITE VISITS AND 8.1M PAGE VIEWS BY CONSUMERS 0 1 0 0 0 0 0 0 1 1 0 0 0 0 0 0 1 0 0 0 0 0 0 0 0 0 0 0 1 0 0 0 0 0 0 0 0 0 0 0 1 0 0 1 18 0 1 159 1 1 1 0 0 0 0 0 0 0 X 33 33 0 0 0 0 1 1 0 1 1 0 0 1 1 1 1 1 1 1 1 0 X MAGDALENA BLANCO 5122011709 1805 RUTHERFORD LANE STE 100 AUSTIN TX 78754 ABBY MELLOTT DIRECTOR 1.00 X 0 0 0 PATTI SMITH DIRECTOR 1.00 X 0 0 0 JON ECKERT EXECUTIVE COMMITTEE 1.00 X 0 0 0 JUDY OSKAM DIRECTOR 1.00 X 0 0 0 JUSTIN WADSWORTH DIRECTOR 1.00 X 0 0 0 MONTE TOMASINO DIRECTOR 1.00 X 0 0 0 NICK ALTER DIRECTOR 1.00 X 0 0 0 JASON WEBBER DIRECTOR 1.00 X 0 0 0 PETE PHILLIPS DIRECTOR 1.00 X 0 0 0 PIERRE CARDENAS DIRECTOR 1.00 X 0 0 0 RICHARD JAMES DIRECTOR 1.00 X 0 0 0 RICK RAVEL EXECUTIVE COMMITTEE 1.00 X 0 0 0 RICK VALDEZ DIRECTOR 1.00 X 0 0 0 SALLY MIRANDA DIRECTOR 1.00 X 0 0 0 T GETTERMAN TREASURER 1.00 X X 0 0 0 PHILIP ROBINSON DIRECTOR 1.00 X 0 0 0 JADE OWENS DIRECTOR 1.00 X 0 0 0 JOHN CARLSON EXECUTIVE COMMITTEE 1.00 X 0 0 0 NANCY THOMPSON DIRECTOR 1.00 X 0 0 0 EVAN ISLAM DIRECTOR 1.00 X 0 0 0 ENRIQUE ROMERO DIRECTOR 1.00 X 0 0 0 ADAM DAVIS DIRECTOR 1.00 X 0 0 0 DUSTIN FAWCETT DIRECTOR 1.00 X 0 0 0 ALAN CUTTING DIRECTOR 1.00 X 0 0 0 ALICIA THRASHER EXECUTIVE COMMITTEE 1.00 X 0 0 0 ANGIE SINKFIELD DIRECTOR 1.00 X 0 0 0 CURT DUBOSE DIRECTOR 1.00 X 0 0 0 BRIAN FRANCIS DIRECTOR 1.00 X 0 0 0 HAROLD INGERSOLL DIRECTOR 1.00 X 0 0 0 BRIAN JONES IMMEDIATE PAST CHAIR 1.00 X X 0 0 0 WADE LOMBARD CHAIR 1.00 X X 0 0 0 MARK TITUS SECRETARY 1.00 X X 0 0 0 JESSICA PELACHE VICE CHAIR 1.00 X X 0 0 0 COLLEEN RUDIO CHEIF STRATEGY OFFICER 40.00 X 336790 0 11807 JOSHUA HARES REVENUE AND MARKETING OFFICER 40.00 X 397864 0 25868 CARRIE A HURT PRESIDENT/CEO 40.00 5.00 X 727348 0 24193 RENEE THOMAS BUSINESS DEVELOPMENT REP 40.00 X 195688 0 7200 CHELSEA ELLIS VP-CUSTOMER DEVELOPMENT 40.00 X 151604 0 15718 MAGDALENA BLANCO VP OF OPERATIONS 40.00 X 163030 0 15373 DAVID QUINLAN VP OF MARKETING 40.00 X 150976 0 14928 FRANCOIS MARAIS VP OF SALES 40.00 X 160954 0 18387 2284254 0 133474 8 0 1 0 0 50320 50320 MEMBERSHIP DUES 541900 12100642 12100642 DIRECTORY PROGRAM 561000 1292709 1292709 PROJECT REVENUE 541900 9075 9075 13402426 148506 148506 150613 0 150613 150613 83262 67351 64500 45805 18695 18695 18695 OTHER INCOME 541900 19615 19615 19615 13790175 12129332 1375971 234552 1523871 3554054 190147 568140 526930 105144 96316 90049 440325 902210 591531 508930 106394 124833 166171 534888 103866 COMMISSIONS 2647329 DUES & SUBSCRIPTIONS 783674 MISCELLANEOUS 94412 13659214 103678 540774 3854730 3693223 356 11100869 2227933 9215788 8872936 41856 54328 13216408 13161261 0 2508 3905895 3717279 3905895 3719787 X 9306182 9437474 4331 4000 9310513 9441474 13216408 13161261 130961 0 X X 0 1 X 1 0 RESTRICTED RESTRICTED RESTRICTED RESTRICTED RESTRICTED RESTRICTED RESTRICTED RESTRICTED 4000 4000 4000 4000 4000 1 1 4000 4000 1 1 4000 4000 3 3 4000 0 0 2067698 2067698 7693049 1397665 6295384 1340122 830268 509854 8872936 13861623 71448 71448 13790175 0 13790175 13739887 80673 80673 13659214 0 13659214 PART V, LINE 4: THE ENDOWMENT FUNDS SHALL BE USED TO PROMOTE EDUCATIONAL PROGRAMMING FOR ENTREPRENEURS. PART XI, LINE 2D - OTHER ADJUSTMENTS: BETTER BUSINESS BUREAU EDUCATION FOUNDATION REVENUE 71,448. PART XII, LINE 2D - OTHER ADJUSTMENTS: BETTER BUSINESS BUREAU EDUCATION FOUNDATION EXPENSES 80,673. X 1 0 X X X X X X 0 0 0 CARRIE A HURT PRESIDENT/CEO 407877 0 319471 0 0 0 16500 0 7693 0 751541 0 0 0 JOSHUA HARES REVENUE AND MARKETING OFFICER 63187 0 334677 0 0 0 16500 0 9368 0 423732 0 0 0 COLLEEN RUDIO CHEIF STRATEGY OFFICER 236310 0 100480 0 0 0 11504 0 303 0 348597 0 0 0 RENEE THOMAS BUSINESS DEVELOPMENT REP 5528 0 190160 0 0 0 7097 0 103 0 202888 0 0 0 FRANCOIS MARAIS VP OF SALES 34805 0 126149 0 0 0 9081 0 9306 0 179341 0 0 0 MAGDALENA BLANCO VP OF OPERATIONS 157415 0 5615 0 0 0 8271 0 7102 0 178403 0 0 0 CHELSEA ELLIS VP-CUSTOMER DEVELOPMENT 145556 0 6048 0 0 0 8213 0 7505 0 167322 0 0 0 DAVID QUINLAN VP OF MARKETING 145226 0 5750 0 0 0 7649 0 7279 0 165904 0 0 0 FORM 990, PART VI, SECTION A, LINE 6 THE ORGANIZATION IS COMPRISED OF NON-VOTING MEMBERS. FORM 990, PART VI, SECTION A, LINE 7A ALL BOARD MEMBERS ARE ELECTED BY THE MEMBERSHIP OF THE ORGANIZATION. FORM 990, PART VI, SECTION B, LINE 11B THE FORM 990 IS PROVIDED TO THE EXECUTIVE COMMITTEE OF THE BOARD FOR REVIEW PRIOR TO FILING. FORM 990, PART VI, SECTION B, LINE 12C THE BOARD REVIEWS DISCLOSURES ANNUALLY, AND EACH QUARTER, BBB REMINDS MEMBERS OF POTENTIAL CONFLICTS, ENSURING THEY ABSTAIN FROM RELATED VOTES AND DISCUSSIONS AS APPROPRIATE. FORM 990, PART VI, SECTION B, LINE 15 BBB CONTRACTED WITH NFP COMPENSATION CONSULTING, AN INDEPENDENT THIRD PARTY, FOR COMPENSATION REVIEW FOR OFFICERS OF BBB. RESULTS ARE PRESENTED TO THE BOARD OF DIRECTORS EXECUTIVE COMPENSATION COMMITTEE, WHO SET COMPENSATION, ANNUAL INCENTIVES, AND RETIREMENT/DEFERRED COMPENSATION FOR ALL EXECUTIVE OFFICERS. FORM 990, PART VI, SECTION C, LINE 19 THE ORGANIZATION'S GOVERNING DOCUMENTS, CONFLICT OF INTEREST POLICY, AND FINANCIAL STATEMENTS ARE MADE AVAILABLE TO THE PUBLIC UPON WRITTEN REQUEST. FORM 990, PART XII, LINE 1: MODIFIED CASH BASIS FORM 990, PART XII, LINE 2C: THE ORGANIZATION'S OVERSIGHT PROCESS AND ITS PROCESS FOR SELECTION OF AN INDEPENDENT ACCOUNTANT DID NOT CHANGE DURING THE TAX YEAR. BETTER BUSINESS BUREAU EDUCATION FOUNDATION 1805 RUTHERFORD LANE AUSTIN TX 78754 742367865 CHARITABLE FOUNDATION ESTABLISHED TO EDUCATE CONSUMERS TX 501(C)(3) LINE 7 N/A 0 HEART OF TEXAS BUSINESS SERVICES INC 1805 RUTHERFORD LN STE 100 AUSTIN TX 78754 934003480 MANAGEMENT SERVICES TX BETTER BUSINESS BUREAU C 1.00000 1 0 0 0 0 0 0 0 0 0 0 0 0 0 1 1 1 1 0 0