2024-09-27T10:10:55-07:00 2023-12-31 330783983 West Rhode & Roberts 2741 4th Ave San Diego CA 92103 990 2023-01-01 860006552 BETTER BUSINESS BUREAU INC BETT 6022641721 1010 E MISSOURI AVENUE PHOENIX AZ 85014 PATTY BECKMAN CFO 2024-09-27 true true Christopher M Roberts P00235008 6196155380 2023 2024-10-15 13:58:12Z CURT HENCH 1010 E MISSOURI AVENUE PHOENIX AZ 85014 17522533 false X N/A X 1938 AZ TO BE THE LEADER IN ADVANCING MARKETPLACE TRUST. THE BUREAU ACCOMPLISHES THIS BY: CREATING A COMMUNITY OF TRUSTWORTHY BUSINESSES, SETTING STANDARDS FOR MARKETPLACE TRUST, ENCOURAGING AND SUPPORTING BEST PRACTICES, CELEBRATING ROLE MODELS, AND DENOUNCING SUBSTANDARD MARKETPLACE BEHAVIOR. 40 39 186 40 1744957 0 16023219 17326197 53254 486822 124916 16510041 17504367 0 0 11895000 12932269 0 0 4490027 4502234 16385027 17434503 125014 69864 13521438 13371455 6549345 6329498 6972093 7041957 TO BE THE LEADER IN ADVANCING MARKETPLACE TRUST. THE BUREAU ACCOMPLISHES THIS BY: CREATING A COMMUNITY OF TRUSTWORTHY BUSINESSES, SETTING STANDARDS FOR MARKETPLACE TRUST, ENCOURAGING AND SUPPORTING BEST PRACTICES, CELEBRATING ROLE MODELS, AND DENOUNCING SUBSTANDARD MARKETPLACE BEHAVIOR. false false SETTING AND UPHOLDING HIGH STANDARDS FOR FAIR AND HONEST BUSINESS BEHAVIOR. BUSINESSES THAT EARN BBB ACCREDITATION CONTRACTUALLY AGREE AND ADHERE TO THE ORGANIZATIONS HIGH STANDARDS FOR TRUST. INCORPORATED LOCALLY IN 1938, YOUR BBB SERVES COMMUNITIES IN SOUTHERN CALIFORNIA AND CENTRAL, NORTHERN AND WESTERN ARIZONA AND IS SUPPORTED BY OVER 20,225 BBB ACCREDITED BUSINESSES. BBB PROVIDES OBJECTIVE ADVICE, FREE BUSINESS REVIEWS, CHARITY REVIEWS AS WELL AS EDUCATIONAL INFORMATION ON TOPICS AFFECTING MARKETPLACE TRUST. ADDITIONALLY, BBB PROVIDES FREE DISPUTE RESOLUTION SERVICES, INCLUDING MEDIATION AND ARBITRATION, TO REALIZE ITS VISION OF A MARKETPLACE WHERE BUYERS AND SELLERS CAN TRUST EACH OTHER. false false false true false false false false false true false false true true true false true false false false false false false false false false false false true false false false false false false false false false false true true true false false true 66 0 true 186 true true true false false false false false false false X 40 39 true false false false true true false true true false false true true true true true true true false false AZ CA X X PATTY BECKMAN 6022122221 1010 E MISSOURI AVENUE PHOENIX AZ 85014 MATTHEW M FEHLING President & CEO 40.00 0.00 X X 599408 0 41223 JOHN G PONDER VP & CAO 40.00 0.00 X 459362 0 18021 CHAD R FRANK VP OF STRATEGY 40.00 0.00 X 240071 0 15733 BRIAN J LAWLER DIR. BUS RELATIONS 40.00 0.00 205693 0 17674 KORIANN MORALES VP & CPO 40.00 0.00 X 198072 0 12714 CURT HENCH CFO 40.00 0.00 X 201522 0 7937 MICHAEL SEDIO VP & COO 40.00 40.00 X 163252 40288 5219 KATHERYNE E SCHAAB DR OF COM. MRKTNG 40.00 0.00 155663 0 12469 NOELLE K ROOKE VP OF PEOPLE & CUL 40.00 0.00 159870 0 5367 BRENDA J GALINDO BUS. RELATIONS REP 40.00 0.00 152827 0 11976 RICHARD CHAPMAN DIR. BUS RELATIONS 40.00 0.00 138184 0 15225 PATTY BECKMAN CFO 40.00 0.00 X 31777 0 0 LAUREN COLES BOARD MEMBER 0.25 0.00 X 0 0 0 ROBERT BEHIC BOARD MEMBER 0.25 0.00 X 0 0 0 BRADLEY SMITH Treasurer 0.25 0.00 X X 0 0 0 CARRIE YOUNG Past Chair 0.25 0.00 X X 0 0 0 ROXANNE GOVARI BOARD MEMBER 0.25 0.00 X 0 0 0 ALLEN MAXWELL BOARD MEMBER 0.25 0.00 X 0 0 0 KIM ANDERSON-MATICH BOARD MEMBER 0.25 0.00 X 0 0 0 MARIA BARQUIN BOARD MEMBER 0.25 0.00 X 0 0 0 RYAN BUELL BOARD MEMBER 0.25 0.00 X 0 0 0 MIKE BONTRAGER BOARD MEMBER 0.25 0.00 X 0 0 0 JULIEN BRANDT BOARD MEMBER 0.25 0.00 X 0 0 0 BRIAN BURT BOARD MEMBER 0.25 0.00 X 0 0 0 TODD CAHILL BOARD MEMBER 0.25 0.00 X 0 0 0 AARON FRAZIER BOARD MEMBER 0.25 0.00 X 0 0 0 ANTHONY NARDO BOARD MEMBER 0.25 0.00 X 0 0 0 RICK DIRCKS BOARD MEMBER 0.25 0.00 X 0 0 0 MIKE DONLEY BOARD MEMBER 0.25 0.00 X 0 0 0 NICOLE DONNELLY Chairman 0.25 0.00 X X 0 0 0 VILLE HOUTTU BOARD MEMBER 0.25 0.00 X 0 0 0 BYRAM FROST BOARD MEMBER 0.25 0.00 X 0 0 0 DAVE MARTIN BOARD MEMBER 0.25 0.00 X 0 0 0 JODI LOW Vice Chairman 0.25 0.00 X X 0 0 0 CARMEN JANDACEK BOARD MEMBER 0.25 0.00 X 0 0 0 JACQUELYN KEENAN Secretary 0.25 0.00 X X 0 0 0 KEN BONHAM BOARD MEMBER 0.25 0.00 X 0 0 0 ELAINE LABEDZ BOARD MEMBER 0.25 0.00 X 0 0 0 MIKE LITTAU BOARD MEMBER 0.25 0.00 X 0 0 0 HARRY LANGENBERG BOARD MEMBER 0.25 0.00 X 0 0 0 MIKE MCGUIRK BOARD MEMBER 0.25 0.00 X 0 0 0 BRIAN MOHR BOARD MEMBER 0.25 0.00 X 0 0 0 JAMIE OGLE BOARD MEMBER 0.25 0.00 X 0 0 0 ELAINE RALLS BOARD MEMBER 0.25 0.00 X 0 0 0 CHRIS SHARFNER BOARD MEMBER 0.25 0.00 X 0 0 0 GERALD SMITHSON BOARD MEMBER 0.25 0.00 X 0 0 0 GARY SNEED BOARD MEMBER 0.25 0.00 X 0 0 0 DR PAMELA WILLIAMSON BOARD MEMBER 0.25 0.00 X 0 0 0 TYLER YATES BOARD MEMBER 0.25 0.00 X 0 0 0 CELIA WADDINGTON BOARD MEMBER 0.25 0.00 X 0 0 0 JONATHAN GALLAGHER BOARD MEMBER 0.25 0.00 X 0 0 0 2705701 40288 163558 26 false true false 0 0 ACCREDITATION 541900 13242257 13242257 SHARED SERVICES 900099 2237769 2237769 SPONSORSHIP/ADV PROGRAMS 511120 1846171 102000 1744171 17326197 53254 53254 0 0 18952 18166 786 786 786 0 0 0 0 OTHER RELATED INCOME 900099 124130 124130 124130 17504367 15706156 1744957 53254 0 0 0 0 1994311 0 8939969 0 1202273 795716 0 0 0 0 0 0 261279 197769 211494 314442 0 886471 342537 0 0 111071 0 201640 94107 IABBB DUES 857459 OTHER PROGRAM EXPENSES 479521 CREDIT CARD PROCESSING 321871 STAFF & BOARD EXPENSES 152751 69822 17434503 0 0 0 4360615 4261830 253920 0 1272835 1257589 0 0 0 0 649269 868824 6672540 1322118 5396898 5350422 0 0 0 0 1841821 1378870 13521438 13371455 1348151 1665094 536069 534628 2577567 2483892 2087558 1645884 6549345 6329498 X 6972093 7041957 6972093 7041957 13521438 13371455 69864 X false true X true false false true true false 2512902 2512902 2968470 602400 2366070 66155 35937 30218 388218 287685 100533 736795 396096 340699 5350422 Right of use assets 1378870 1378870 LEASE LIABILITY 1645884 1645884 X Part X : FIN48 Footnote Better Business Bureau Serving the Pacific Southwest, a not-for-profit organization, is exempt from income taxes under Internal Revenue Code Section 501(c)(6), is exempt from the State of Arizona income tax under Arizona Revised Statutes, section 43-1201(A) and is also exempt from the State of California franchise and income tax under Section 23701(d) of the State Revenue and Taxation Code. The Financial Accounting Standards Board (FASB) Accounting Standards Codification (ASC) 740-10, Accounting for Uncertainties in Income Tax, sets a minimum threshold for financial statement recognition of the benefit of a tax position taken or expected to be taken in a tax return. The Organization has reviewed its position for all open tax years and has determined that it has no uncertain tax positions requiring accrual or disclosure. X X X X false false false BRENDA J GALINDO BUS. RELATIONS REP 33916 118911 11976 164803 BRIAN J LAWLER DIR. BUS RELATIONS 45438 160255 17674 223367 CHAD R FRANK VP OF STRATEGY 47846 192225 15733 255804 CURT HENCH CFO 168049 33473 7937 209459 JOHN G PONDER VP & CAO 242754 216608 18021 477383 KATHERYNE E SCHAAB DR OF COM. MRKTNG 35365 120298 12469 168132 KORIANN MORALES VP & CPO 164051 34021 12714 210786 MATTHEW M FEHLING President & CEO 436840 152500 10068 41223 640631 MICHAEL SEDIO VP & COO 130042 40288 33210 5219 168471 40288 NOELLE K ROOKE VP OF PEOPLE & CUL 133590 26280 5367 165237 RICHARD CHAPMAN DIR. BUS RELATIONS 53793 84391 15225 153409 Part III, Additional Information Michael Sedio is an officer of a related organization and received total compensation of $40,288 from that organization. CHRIS SHARFNER BOARD MEMBER 44915 JANITORIAL SERVICES false JONATHAN GALLAGHER BOARD MEMBER 30980 PAYROLL PROCESSING false ELAINE RALLS BOARD MEMBER 157997 MARKETING SERVICES false GARY SNEED BOARD MEMBER 204746 MORTGAGE & LOAN SERV false MIKE DONLEY BOARD MEMBER 45630 HVAC MAINTENANCE false MIKE MCGUIRK BOARD MEMBER 33121 COPIER LEASE false LEE SCANZANO BOARD MEMBER 40664 MARKETING & INTERNET SERV false KEN BONHAM PAST CHAIR 24000 MARKETING SERVICES false Form 990, Part VI, Section A, Line 2 A BOARD MEMBER IS ALSO AN OFFICER OF THE FINANCIAL INSTITUTION USED BY BBB. Form 990, Part VI, Section B, Line 11b 990 IS PREPARED BY CPA. IT IS THEN SUBMITTED TO BBB TO BE REVIEWED BY THE CFO AND FINANCE COMMITTEE. ANY QUESTIONS ARE SUBMITTED BACK TO THE CPA. THEN IT IS PROVIDED TO THE EXECUTIVE COMMITTEE FOR REVIEW PRIOR TO FILING. A COPY WILL ALSO BE PROVIDED TO THE ENTIRE BOARD. Form 990, Part VI, Section B, Line 12c ALL MEMBERS OF THE BOARD OF DIRECTORS AND ALL EMPLOYEES COMPLETE A DISCLOSURE FORM, STATING IF THEY ARE AWARE OF ANY CONFLICTS THEY HAVE WITH THE ORGANIZATION. THESE FORMS ARE REQUIRED TO BE COMPLETED ON AN ANNUAL BASIS. ANY CONFLICTS DISCLOSED ARE DISCUSSED BY THE BOARD OF DIRECTORS. AT EACH BOARD MEETING, A DIRECTOR WITH A POTENTIAL CONFILICT WILL RECUSE THEMSELVES FROM THE VOTE. Form 990, Part VI, Section B, Line 15a THE BOARD OF DIRECTORS ANNUALLY REVIEWS AND APPROVES THE EXECUTIVE DIRECTORS COMPENSATION. Form 990, Part VI, Section C, Line 19 THE ORGANIZATION WILL MAKE THEIR CONFLICT OF INTEREST POLICY, GOVERNING DOCUMENTS AND FINANCIAL STATEMENTS AVAILABLE TO THE GENERAL PUBLIC UPON REQUEST. NEW BEGINNINGS COMMUNITY LLC 1010 E MISSOURI AVENUE PHOENIX AZ 85014 815154531 RESIDENTIAL REAL ESTATE AZ 280000 N/A BBB OF CENTRAL ARIZONA FOUNDATION 1010 E MISSOURI AVENUE PHOENIX AZ 85014 942860635 SUPPORT OF THE BBB AND ITS MEMBERS AZ 501(C)(3) CORPORATION BETTER BUSINESS BUREAU INC true BBB SERVING PACIFIC SW FDN FOR ED & ENTR 4747 VIEWRIDGE AVE 200 SAN DIEGO CA 92123 911786086 ADVANCE MARKET INTEGRITY FOR THE PUBLIC CA 501(C)(3) CORPORATION BETTER BUSINESS BUREAU INC true false false false false false false false false false false false false false false false true false false false BBB SERVING PACIFIC SW FDN FOR ED & ENTR p 59908 FMV