2024-09-12T15:25:32-05:00 2023-12-31 203985546 JOHNSON O'CONNOR FERON & CARUCCI LLP 101 EDGEWATER DRIVE SUITE 210 WAKEFIELD MA 01880 990 2023-01-01 043542817 MASSACHUSETTS HEALTH QUALITY PARTNERS INC MASS 6176004621 1380 SOLDIERS FIELD ROAD 3RD FLOOR BRIGHTON MA 02135 BARBRA RABSON PRESIDENT 6176004621 2024-08-23 1 0 JOSEPH GISO P00030126 7819143400 2024-08-23 2023 2024-08-08 14:25:15Z BARBRA RABSON 1380 SOLDIERS FIELD RD BRIGHTON MA 02135 4173352 0 X WWW.MHQP.ORG X 2000 MA MHQP'S MISSION IS TO IMPROVE THE QUALITY OF HEALTH CARE SERVICES DELIVERED TO THE RESIDENTS OF MASSACHUSETTS. WE DO THIS BY GATHERING USEFUL INFORMATION FROM PATIENTS AND PROVIDERS, MAKING SENSE OF COMPLEX DATA, AND EXTRACTING AND SHARING VALUABLE INSIGHTS WITH STAKEHOLDERS. MHQP'S PRIMARY FOCUS AREAS ARE IMPROVING PATIENT EXPERIENCE, ADVANCING HEALTH EQUITY, AND STRENGTHENING PRIMARY CARE. 14 13 20 13 0 0 545846 543922 2433833 3563260 8041 66170 0 0 2987720 4173352 0 0 0 0 1875520 1800953 0 0 295045 1436738 2304604 3312258 4105557 -324538 67795 1244782 1464420 152734 304577 1092048 1159843 X MHQP'S MISSION IS TO IMPROVE THE QUALITY OF HEALTH CARE SERVICES DELIVERED TO THE RESIDENTS OF MASSACHUSETTS. WE DO THIS BY GATHERING USEFUL INFORMATION FROM PATIENTS AND PROVIDERS, MAKING SENSE OF COMPLEX DATA, AND EXTRACTING AND SHARING VALUABLE INSIGHTS WITH STAKEHOLDERS. MHQP'S PRIMARY FOCUS AREAS ARE IMPROVING PATIENT EXPERIENCE, ADVANCING HEALTH EQUITY, AND STRENGTHENING PRIMARY CARE. 0 0 2100452 2157101 MASSHEALTH PATIENT EXPERIENCE SURVEY - UNDER THIS STATE CONTRACT MHQP MEASURES THE PATIENT EXPERIENCE FOR PRIMARY CARE, BEHAVIORAL HEALTH, AND LONG-TERM SERVICES AND SUPPORTS FOR MEMBERS ENROLLED IN MASSHEALTH'S ACCOUNTABLE CARE ORGANIZATIONS. THE SURVEYS MHQP DEVELOPED FOR MASSHEALTH ARE THE FIRST TO BE USED TO CARRY OUT STATEWIDE MEASUREMENT OF THE PATIENT EXPERIENCE FOR A MEDICAID POPULATION. 815017 826975 STATEWIDE SURVEY OF PATIENTS EXPERIENCES WITH PRIMARY CARE - MHQP ANNUALLY FIELDS THIS SURVEY MEASURING THE PATIENT EXPERIENCE OF PRIMARY CARE FOR COMMERCIALLY INSURED PATIENTS IN MASSACHUSETTS AND PUBLICLY REPORTS THE RESULTS ON MHQP'S WEBSITE, HTTP://WWW.HEALTHCARECOMPASSMA.ORG/. THIS SURVEY IS USED BY MASSACHUSETTS' HEALTH PLANS FOR RISK-BASED CONTRACTING AND IS ALSO USED BY THE STATE GOVERNMENT. AS A MULTI-STAKEHOLDER COLLABORATIVE MHQP REVISES AND UPDATES THIS SURVEY OVER TIME IN CONSULTATION WITH STAKEHOLDERS. THIS SURVEY CREATES A LEVEL OF TRANSPARENCY IN PRIMARY CARE WHICH HAS MOTIVATED PROVIDERS TO CONTINUALLY IMPROVE THEIR SERVICE TO PATIENTS. AN ANALYSIS OF RESULTS OF MHQP'S STATEWIDE PATIENT EXPERIENCE SURVEY FOUND STATISTICALLY SIGNIFICANT DIFFERENCES IN THE PRIMARY CARE EXPERIENCES REPORTED BY BLACK, HISPANIC AND ASIAN PATIENTS VERSUS WHITE PATIENTS. TO INVESTIGATE AND UNDERSTAND THESE DISPARITIES MHQP HAS LAUNCHED A MEASURED EQUITY, AN INITIATIVE TO CREATE A CONSISTENT AND EFFECTIVE APPROACH TO MEASURING RACIAL AND ETHNIC DISPARITIES IN PATIENT EXPERIENCES IN MASSACHUSETTS. THIS WILL ALLOW PARTICIPATING ORGANIZATIONS TO BETTER UNDERSTAND THE DRIVERS OF DISPARITIES, MAKE VALID COMPARISONS, AND IDENTIFY APPROACHES TO ADDRESSING THESE DISPARITIES. 251647 333104 DATA GATHERING, AGGREGATION, AND LICENSING - MHQP'S DATA GATHERING, AGGREGATION, AND LICENSING ACTIVITIES PROVIDE VALUE TO HEALTH PLANS AND PROVIDERS, STATE REGULATORY ENTITIES, AND ACADEMIC RESEARCHERS, AS WELL AS FOSTERING DEVELOPMENT AND IMPLEMENTATION OF HEALTH CARE QUALITY MEASURES IN MASSACHUSETTS. THIS WORK ALSO INCLUDES PUBLIC REPORTING OF MEASURES TO HELP ENSURE TRANSPARENCY IN HEALTHCARE. MHQP GATHERS AND AGGREGATES CLINICAL QUALITY DATA (CQ-HEDIS SCORES) AND OTHER QUALITY PERFORMANCE DATA ACROSS 6 MASSACHUSETTS HEALTH PLANS FOR THE CENTER FOR HEALTH INFORMATION AND ANALYSIS, AND PUBLICLY REPORTS THIS DATA AT THE PRACTICE SITE LEVEL. MHQP ALSO ANNUALLY UPDATES ITS MASSACHUSETTS PROVIDER DIRECTORY (MPD). THE MPD CAPTURES THE STRUCTURE OF AMBULATORY CARE IN MASSACHUSETTS AND PROVIDES A LOCATION-BASED SNAPSHOT OF MASSACHUSETTS PROVIDERS. IT IS THE ONLY VALID DATA SOURCE AVAILABLE THAT MAPS PRIMARY CARE AND SPECIALTY PROVIDERS STATEWIDE TO THE PRACTICE SITE, MEDICAL GROUP AND NETWORK IN WHICH THEY PROVIDE CARE. 337201 246080 1)PRIMARY CARE DASHBOARD, 2)CLINICAL GUIDELINES, 3)INEQUITIES IN PAIN CARE PATIENT CENTERED OUTCOMES RESEARCH INSTITUTE (PCORI) AWARDS, 4) DISPARITIES IN PATIENT EXPERIENCES OF CARE.1)IN COLLABORATION WITH MASSACHUSETTS' CENTER FOR HEALTHCARE INFORMATION AND ANALYSIS (CHIA) MHQP CREATED A DASHBOARD TO MONITOR THE HEALTH OF THE PRIMARY CARE SYSTEM IN THE STATE. PRIMARY CARE, THE FOUNDATION OF OUR HEALTHCARE SYSTEM HAS BEEN UNDER STRAIN FOR MANY YEARS AND THE COVID-19 PANDEMIC ADDED SIGNIFICANT CHALLENGES TO THE SURVIVAL OF PRIMARY CARE PRACTICES. MHQP AND CHIA'S DASHBOARD IS A FIRST IN THE NATION EFFORT TO MONITOR THE HEALTH OF PRIMARY CARE TO INFORM POLICYMAKING. 2)ANNUALLY, MHQP AND OUR EXPERT COLLABORATORS REVISE THREE SETS OF EVIDENCE-BASED CLINICAL CARE GUIDELINES FOR USE BY PAYERS AND PROVIDERS, IMPROVING EFFICIENCY BY CENTRALIZING THIS COMMON NEED. MHQP'S GUIDELINES ADDRESS ADULT AND PEDIATRIC PRIMARY CARE, AND PERINATAL CARE. MHQP'S GUIDELINES INCORPORATE HEALTH EQUITY FOCUSED MATERIAL AND IN 2023 WE WORKED WITH STAKEHOLDERS AND EXPERT ADVISORS TO EQUIP PROVIDERS WITH A NUANCED AND ACCURATE UNDERSTANDING OF THE DRIVERS OF HEALTH INEQUITIES. 3)MHQP DEVELOPED AND EXECUTED TWO MULTI-STAKEHOLDER CONVENINGS FOCUSED ON INEQUITIES IN PAIN CARE FUNDED THROUGH PCORI STAKEHOLDER CONVENING SUPPORT AWARDS WHICH DREW ON PATIENT EXPERIENCES OF CARE AND PATIENT PREFERRED OUTCOMES TO DEVELOP A RESEARCH AGENDA FOR FUTURE WORK TO INVESTIGATE INTERVENTIONS TO ADDRESS DISPARITIES IN CARE FOR INDIVIDUALS EXPERIENCING SICKLE CELL PAIN CRISES. 4)ANALYSIS OF DATA FROM MHQP'S ANNUAL STATEWIDE PATIENT EXPERIENCE SURVEY REVEALED THAT PATIENTS THAT IDENTIFY AS ASIAN REPORTED LOWER SCORES THAN ANY OTHER RACIAL OR ETHNICE GROUP AND WITH FUNDING FROM THE BLUE CROSS BLUE SHIELD OF MASSACHUSETTS FOUNDATION MHQP IMPLEMENTED A PROJECT TO INTERVIEW MEMBERS OF THE THREE LARGEST ASIAN COMMUNITIES IN MASSACHUSETTS TO INVESTIGATE THE DRIVERS OF THESE DISPARITIES. 337201 246080 3504317 1 1 0 0 0 0 0 0 0 0 1 0 0 0 0 1 1 0 0 0 0 0 0 0 0 0 0 0 0 1 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 1 13 0 1 20 1 0 0 0 0 0 0 0 0 0 0 0 0 X 14 13 0 0 0 0 0 1 0 1 1 0 0 1 1 1 1 1 1 1 1 0 MA X X BARBRA RABSON PRESIDENT AND CEO 6176004949 1380 SOLDIERS FIELD ROAD FLOOR 3 BRIGHTON MA 02135 BARBRA RABSON MPH PRESIDENT AND CEO, CLERK E 40.00 X X 259772 0 26563 JAMES ROOSEVELT JR JD CHAIR/CLERK 1.00 X X 0 0 0 RICHARD SIEGRISTJRMSMBACPA TREASURER/DIRECTOR 1.00 X X 0 0 0 RYAN BOXILL DIRECTOR 1.00 X 0 0 0 LOIS CORNELL JD DIRECTOR 1.00 X 0 0 0 MARK FRIEDBERG MD DIRECTOR 1.00 X 0 0 0 DENICE GARRETT DIRECTOR 1.00 X 0 0 0 JAMES HUFFMAN DIRECTOR 1.00 X 0 0 0 KIM ARIYABUDDHIPHONGS MD MBA DIRECTOR 1.00 X 0 0 0 TARIANA LITTLE DRPH DIRECTOR 1.00 X 0 0 0 MARK MANDELL MD DIRECTOR 1.00 X 0 0 0 LUCILIA PRATES DIRECTOR 1.00 X 0 0 0 DAVID MORALES DIRECTOR 1.00 X 0 0 0 JEAN YANG MBA DIRECTOR 1.00 X 0 0 0 JANET FLAHERTY VP, FINANCE AND ACCOUNTING 40.00 X 139141 0 29604 JAMES COURTEMANCHE VP PROGRAMS & ANALYTICS 40.00 X 173924 0 30637 RAJALAKSHMI RAJAN SR. PROGRAMMING MANAGER 40.00 X 132724 0 6149 JASON LEISTIKOW SR. IT ANALYST/DEVELOPER 40.00 X 116295 0 28752 ANDREW D'AMOUR DIRECTOR OF BUSINESS DEVEL 40.00 X 112022 0 26333 NATALYA MARTINS MPH VICE PRESIDENT, PROGRAMS 40.00 X 115561 0 13090 1049439 0 161128 7 0 1 0 CENTER FOR THE STUDY OF SERVICES 1625 K STREET NW SUITE 800 WASHINGTON DC 20006 SURVEY VENDOR 2053873 1 432778 111144 543922 PROGRAM-RELATED FEES 541900 3563260 3563260 3563260 66170 66170 4173352 3563260 0 66170 572837 434494 55703 82640 918672 696809 89332 132531 30551 23173 2971 4407 176628 133972 17175 25481 102265 77568 9944 14753 23852 23852 62762 43032 19730 3159 3159 11749 138 9088 2523 43378 4848 23188 15342 43421 26053 17368 8389 337 8052 2763 2763 3537 3537 SURVEY/REPORTING EXPENS 2053873 2053873 FOCUS GROUPS 16693 16693 BAD DEBT 16131 16131 OTHER MISCELLANEOUS 13017 6892 6125 1880 12488 -10608 4105557 3504317 306195 295045 88248 220547 985412 654582 9915 1819 117409 574776 3608 3788 11227 5819 2482 5408 37708 3500 1244782 1464420 118526 251627 0 52950 34208 0 152734 304577 X 1091765 1155753 283 4090 1092048 1159843 1244782 1464420 67795 0 X X 0 1 X 1 0 X 781562 928076 899570 545846 543922 3698976 3109767 2078301 3616230 2433833 3563260 14801391 3891329 3006377 4515800 2979679 4107182 18500367 0 265675 181550 45967 63254 99979 656425 265675 181550 45967 63254 99979 656425 17843942 16058 8711 1109 8041 66170 100089 16058 8711 1109 8041 66170 100089 20000 15000 35000 760 760 3927387 3030848 4516909 2987720 4173352 18636216 0.95750 0.95470 0.00540 0.00260 X RESTRICTED RESTRICTED RESTRICTED RESTRICTED RESTRICTED RESTRICTED RESTRICTED RESTRICTED 11227 5819 5408 5408 X 4173352 0 4173352 0 4173352 4105557 0 4105557 0 4105557 PART X, LINE 2: THE ORGANIZATION IS ORGANIZED AND OPERATED EXCLUSIVELY FOR CHARITABLE AND EDUCATIONAL PURPOSES. INCOME RELATED TO THESE PURPOSES IS EXEMPT FROM FEDERAL AND STATE INCOME TAXES UNDER THE PROVISIONS OF SECTION 501(C)(3) OF THE INTERNAL REVENUE CODE. UNRELATED BUSINESS INCOME WOULD BE TAXABLE ACCORDING TO APPLICABLE INTERNAL REVENUE CODE SECTIONS. THE ORGANIZATION REGULARLY REVIEWS AND EVALUATES ITS TAX POSITIONS TAKEN IN ITS FILED RETURNS AND RECOGNIZES THE BENEFIT FROM A TAX POSITION ONLY IF IT IS MORE LIKELY THAN NOT THAT THE POSITION WOULD BE SUSTAINED UPON AUDIT BASED SOLELY ON THE TECHNICAL MERITS OF THE TAX POSITION. THE ORGANIZATION ACCRUES INTEREST AND PENALTIES ON UNCERTAIN TAX POSITIONS AS A COMPONENT OF THE PROVISION FOR INCOME TAXES. THE ORGANIZATION FILES FEDERAL AND MASSACHUSETTS TAX RETURNS. THE STATUTE OF LIMITATIONS FOR THESE JURISDICTIONS IS GENERALLY THREE YEARS. THE ORGANIZATION HAD NO RETURNS UNDER EXAMINATION AS OF DECEMBER 31, 2023. X X 0 0 0 0 0 0 0 0 0 BARBRA RABSON MPH PRESIDENT AND CEO, CLERK E 259772 0 0 0 0 0 7699 0 18864 0 286335 0 0 0 JAMES COURTEMANCHE VP PROGRAMS & ANALYTICS 173924 0 0 0 0 0 5463 0 25174 0 204561 0 0 0 JANET FLAHERTY VP, FINANCE AND ACCOUNTING 139141 0 0 0 0 0 4430 0 25174 0 168745 0 0 0 PART I, LINE 3 THE BOARD-LEVEL FINANCE COMMITTEE AND FULL BOARD APPROVE THE PERMITTED SALARY INCREASE PERCENT FOR EACH YEAR FOR MHQP STAFF AS PART OF THE ANNUAL BUDGET PROCESS. FORM 990, PART VI, SECTION A, LINE 7A MHQP HAS A DUES-PAYING ADVISORY COMMITTEE CALLED THE "PHYSICIAN COUNCIL AND "HEALTH PLAN COUNCIL" WHO ELECT TWO MEMBERS TO REPRESENT THEM ON THE BOARD. FORM 990, PART VI, SECTION B, LINE 11B FORM 990 IS PROVIDED TO VOTING MEMBERS OF THE GOVERNING BODY FOR REVIEW PRIOR TO ELECTRONICALLY FILING WITH THE IRS. FORM 990, PART VI, SECTION B, LINE 12C EACH FIDUCIARY SHALL SIGN AN ANNUAL STATEMENT THAT HE OR SHE: (A)HAS RECEIVED A COPY OF MHQP'S CONFLICT OF INTEREST POLICY; (B)HAS READ AND UNDERSTANDS THE POLICY; (C)AGREES TO COMPLY WITH THE POLICY; (D)UNDERSTANDS THAT THE POLICY APPLIES TO THE BOARD AND ALL COMMITTEES HAVING BOARD-DELEGATED POWERS; (E)UNDERSTANDS THAT MHQP IS A TAX-EXEMPT ORGANIZATION AND THAT IN ORDER FOR IT TO MAINTAIN ITS TAX-EXEMPT STATUS, IT MUST CONTINUOUSLY ENGAGE PRIMARILY IN ACTIVITIES WHICH ACCOMPLISH ONE OR MORE OF ITS TAX-EXEMPT PURPOSES; AND (F)AGREES TO KEEP ALL MHQP INFORMATION LEARNED IN THE PERFORMANCE OF HIS OR HER ACTIVITIES THAT IS NOT GENERALLY AVAILABLE TO THE PUBLIC IN STRICT CONFIDENCE. IN CONNECTION WITH ANY ACTUAL OR POSSIBLE CONFLICTS OF INTEREST, A FIDUCIARY SHALL DISCLOSE TO THE MHQP CHIEF EXECUTIVE OFFICER OR CHAIRMAN ANY FINANCIAL OR OTHER CONFLICT OF INTEREST THAT MAY IMPEDE THE FIDUCIARY'S ABILITY TO ACT IN THE BEST INTEREST OF MHQP THROUGH AN ANNUAL DISCLOSURE STATEMENT AND AT THE EARLIEST POSSIBLE TIME AFTER A NEW FINANCIAL OR OTHER CONFLICT OF INTEREST BECOMES KNOWN TO THE FIDUCIARY. FORM 990, PART VI, SECTION B, LINE 15 THE PRESIDENT & CEO'S REVIEW AND COMPENSATION PROCESS IS CONDUCTED BY A BOARD-LEVEL SUB-COMMITTEE. OTHER OFFICERS AND KEY EMPLOYEES ARE REVIEWED BY THE PRESIDENT & CEO WITH INPUT FROM BOARD MEMBERS, STAFF, AND KEY MHQP PARTNERS AS APPROPRIATE. THE BOARD-LEVEL FINANCE COMMITTEE AND FULL BOARD APPROVE THE PERMITTED SALARY INCREASE PERCENT FOR EACH YEAR FOR MHQP STAFF AS PART OF THE ANNUAL BUDGET PROCESS. FORM 990, PART VI, SECTION C, LINE 18 THE ORGANZIATION MAKES ITS FORM 990 AVAILABLE FOR PUBLIC INSPECTION AS REQUIRED UNDER SECTION 6104 OF THE INTERNAL REVENUE CODE UPON REQUEST; IT CAN ALSO BE FOUND ON GUIDESTAR.ORG, MASS. ATTORNEY GENERAL'S WEBSITE -HTTP://WWW.CHARITIES.AGO.STATE.MA.US/CHARITIES/ AND OTHER SIMILAR TYPES OF WEBSITES. FORM 990, PART VI, SECTION C, LINE 19 MHQP'S GOVERNING DOCUMENTS, POLICIES AND FINANCIAL STATEMENTS ARE MADE AVAILABLE UPON REQUEST. GENERALLY, SOME OR ALL OF THESE DOCUMENTS ARE REQUESTED AS PART OF A RESPONSE TO A "REQUEST FOR PROPOSAL" FROM A GOVERNMENT ORGANIZATION AND/OR A PROPOSAL TO A FOUNDATION OR OTHER ORGANIZATION WHICH PROVIDES GRANTS. MHQP HAS NEVER HAD A REQUEST FROM THE GENERAL PUBLIC FOR ANY OF THIS INFORMATION. FORM 990, PAGE 12, LINE 2C THE ORGANIZATION DID NOT CHANGE ITS OVERSIGHT PROCESS OR SELECTION PROCESS DURING THE TAX YEAR.