2024-07-09T13:12:49-05:00 2023-12-31 382492570 DOEREN MAYHEW 56 CESAR E CHAVEZ AVE SW STE 100 GRAND RAPIDS MI 49503 990 2023-01-01 381902531 BETTER BUSINESS BUREAU OF WESTERN MICHIG BETT 6162340569 3330 CLAYSTONE ST SE GRAND RAPIDS MI 49546 DEREK STEELE TREASURER 6162340569 2024-07-08 1 DEREK STEELE 999009999 0 HOWARD L CUTLER CPA P00292927 6162355200 2 AAL1 IAL1 2023 2023-04-26 12:10:37Z DEREK STEELE 3330 CLAYSTONE ST SE GRAND RAPIDS MI 49546 2573768 0 X WWW.BBB.ORG/WESTERN-MICHIGAN X 1942 MI THE BETTER BUSINESS BUREAU OF WESTERN MICHIGAN, INC PROMOTES DISPUTE RESOLUTION, TRUST IN ADVERTISING AND ETHICAL BUSINESS PRACTICES. 19 19 37 19 17277 15153 1984524 2471365 27468 20877 2465 1872 84073 79654 2098530 2573768 0 0 0 0 1693468 1918132 0 0 0 564037 607362 2257505 2525494 -158975 48274 1834184 1851698 180760 150000 1653424 1701698 X THE BETTER BUSINESS BUREAU'S (BBB) MISSION IS TO BE THE LEADER IN ADVANCING MARKETPLACE TRUST. BBB ACCOMPLISHES THIS MISSION BY 1) CREATING A COMMUNITY OF TRUSTWORTHY BUSINESSES, 2) SETTING STANDARDS FOR MARKETPLACE TRUST, 3) ENCOURAGING AND SUPPORTING BEST PRACTICES, 4) CELEBRATING MARKETPLACE ROLE MODELS, AND; 5) DENOUNCING SUBSTANDARD MARKETPLACE BEHAVIOR. 0 0 CONSUMER INFORMATION REGARDING BUSINESSES IN THE WESTERN MICHIGAN AREA IS PROVIDED VIA WEBSITE TO A MAJORITY OF CONSUMERS. IN SOME CASES, INFORMATION IS DELIVERED VIA PHONE CONVERSATION. NEUTRAL DISPUTE RESOLUTION SERVICES - THE BUREAU STAFF PROCESS COMPLAINT INFORMATION RECEIVED ON AREA BUSINESSES. THE STAFF THEN WORKS WITH THE AFFECTED BUSINESS TO FACILITATE RESOLUTION OF THE COMPLAINT. THE BUREAU CONTRACTS WITH AN UNRELATED THIRD PARTY(COMPANY) TO PROVIDE CERTAIN MEMBERSHIP SERVICES. THE COMPANY IS ANACCREDITED ONLINE MARKETING COMPANY FOCUSED ON CREATING SUCCESSFULMARKETING STRATEGIES FOR SMALL TO MEDIUM SIZED BUSINESSES. HAVINGPARTNERED WITH BETTER BUSINESS BUREAUS AND CHAMBERS OF COMMERCENATIONWIDE, THE COMPANY HAS THE EXPERIENCE AND EXPERTISE TO HELP ALLTYPES OF BUSINESSES BECOME MORE VISIBLE ONLINE. BBB SERVING WESTERNMICHIGAN ACCREDITED BUSINESSES ARE OFFERED OPPORTUNITIES TO PARTICIPATEIN THE PARTNERED PROGRAM, DEEMED A TAXABLE ACTIVITY OF THE BUREAU. THE PARTNERED PROGRAM ALLOWS BBB ACCREDITED BUSINESSES TO PURCHASE ADVERTISING IN VARIOUS ONLINE DIRECTORIES OWNED AND OPERATED BY A COMPANY THE BBB HAS CONTRACTED WITH. THE BBB RECEIVES A COMMISSION BASED ON ALL ADVERTISING REVENUE DERIVED FROM THE CONTRACTED COMPANY. 0 1 0 0 0 0 0 0 0 1 0 0 0 0 1 0 0 0 0 0 0 0 0 0 0 0 0 0 1 0 0 0 0 0 0 0 0 0 0 0 1 1 0 0 1 8 0 1 37 1 1 1 0 0 0 0 0 0 0 X 19 19 0 0 0 0 0 0 0 1 1 0 0 1 1 1 1 1 1 1 0 0 MI X X X LISA FROHNAPFEL 6162340569 3330 CLAYSTONE ST SE GRAND RAPIDS MI 49546 ROB VAN SUILICHEM CHAIR 0.25 0.25 X X 0 0 0 MICHAEL STAPLETON VICE CHAIR 0.25 0.25 X X 0 0 0 TINA KYGER SECRETARY 0.25 0.25 X X 0 0 0 SHANNA REYNOLDS TREASURER 0.25 0.25 X X 0 0 0 JESSICA ANN TYSON DIRECTOR 0.25 0.25 X 0 0 0 JOHN GREKO IMMEDIATE PAST CHAIR 0.25 0.25 X X 0 0 0 LYNN CHEN-ZHANG DIRECTOR 0.25 0.25 X 0 0 0 DAVID CASTRO DIRECTOR 0.25 0.25 X 0 0 0 JASON REYES DIRECTOR 0.25 0.25 X 0 0 0 ANDREA OWENS DIRECTOR 0.25 0.25 X 0 0 0 TWO EAGLES MARCUS DIRECTOR 0.25 0.25 X 0 0 0 CHRISTINE KUIPER DIRECTOR 0.25 0.25 X 0 0 0 JANET ZAHN DIRECTOR 0.25 0.25 X 0 0 0 ADAM AUKERMAN DIRECTOR 0.25 0.25 X 0 0 0 TIM DYE DIRECTOR 0.25 0.25 X 0 0 0 DEREK STEELE DIRECTOR 0.25 0.25 X 0 0 0 SARAH RAYMOND DIRECTOR 0.25 0.25 X 0 0 0 MARCUS JACKSON DIRECTOR 0.25 0.25 X 0 0 0 DAN MORRISON DIRECTOR 0.25 0.25 X 0 0 0 LISA FROHNAPFEL PRESIDENT/CEO 25.00 20.00 X 184074 0 9757 184074 0 9757 1 0 1 0 0 2471365 2471365 ACCREDITED BUSINESS DI 900099 17102 17102 ADVERTISING REVIEW 900099 3600 3600 ARBITRATION FEES 541100 175 175 20877 1872 1872 SPONSORSHIP/AD SALES 900099 78887 78887 MISCELLANEOUS REVENUE 900099 767 767 79654 2573768 83254 17277 1872 193831 1435148 25086 132974 131093 5778 30950 4168 3433 20801 70658 161239 34817 12074 9615 557 5568 TAXES 6304 COUNCIL DUES 122123 BANK FEES 58293 MEMBERSHIP EXPENSES 23311 37673 2525494 31060 27007 814476 830817 55000 55000 929580 938364 29653 29143 4068 510 1834184 1851698 30760 0 150000 150000 0 0 180760 150000 X 1653424 1701698 0 1653424 1701698 1834184 1851698 48274 0 X X 1 X 0 1 0 RESTRICTED RESTRICTED RESTRICTED RESTRICTED RESTRICTED RESTRICTED RESTRICTED RESTRICTED 29653 29143 510 510 X 0 PART X, LINE 2: THE INTERNAL REVENUE SERVICE HAS RULED UNDER SECTION 501(C)(6) THAT THE BUREAU QUALIFIES AS A NONPROFIT CORPORATION EXEMPT FROM FEDERAL INCOME TAXES. ALTHOUGH THE BUREAU WAS GRANTED INCOME TAX EXEMPTION BY THE INTERNAL REVENUE SERVICE, THE EXEMPTION DOES NOT APPLY TO "UNRELATED BUSINESS INCOME". SUCH INCOME, PURSUANT TO THE INTERNAL REVENUE CODE AND RELATED REGULATIONS, INCLUDES ARBITRATION FEES AND NEUTRAL DISPUTE RESOLUTION INCOME. THERE WERE PAYMENTS OF $6,304 AND $2,410 FOR UNRELATED BUSINESS INCOME TAX FOR THE YEAR ENDED DECEMBER 31, 2023 AND 2022. TAX POSITIONS ARE ASSESSED FOR UNCERTAINTY AND A PROVISION MAY BE RECORDED IF A TAX POSITION IS NOT LIKELY TO BE SUSTAINED UPON EXAMINATION. X X 0 0 0 LISA FROHNAPFEL PRESIDENT/CEO 164074 0 20000 0 0 0 4681 0 5076 0 193831 0 0 0 FORM 990, PART VI, SECTION B, LINE 11B FORM 990 IS REVIEWED WITH MEMBERS OF THE BOARD OF DIRECTORS. THE TREASURER OF THE BOARD OF DIRECTORS SIGNS HIS/HER APPROVAL OF THE FORM PRIOR TO FILING. FORM 990, PART VI, SECTION B, LINE 12C THE CONFLICT OF INTEREST POLICY IS PROVIDED TO EACH MEMBER OF THE BOARD OF DIRECTORS ANNUALLY. AT THAT TIME, EACH INDIVIDUAL REAFFIRMS IN WRITING THAT THEY ARE CONFORMING TO THE POLICY AND/OR DISCLOSES ANY POTENTIAL CONFLICT OF INTEREST. ANY REPORTS OF POSSIBLE BREACHES OF SAID POLICY ARE HANDLED BY THE BOARD CHAIRPERSON AND/OR THE PRESIDENT/CEO. REPORTS ARE TREATED IN CONFIDENCE, ARE INVESTIGATED AS NECESSARY AND APPROPRIATE ACTION IS TAKEN BASED UPON THE POLICIES OF THE BUREAU. FORM 990, PART VI, SECTION B, LINE 15A PERIODIC REVIEW OF THE COMPENSATION OF THE PRESIDENT/CEO IS PERFORMED BY THE BOARD OF DIRECTORS. MINUTES OF THESE MEETINGS ARE MAINTAINED BY THE ASSOCIATION. FORM 990, PART VI, SECTION C, LINE 19 GOVERNING DOCUMENTS, ANNUAL REPORTS, AND THE FORM 990 ARE MADE AVAILABLE TO THE PUBLIC UPON REQUEST. FORM 990, PART XII, LINE 2C: THE BBB HAS A COMMITTEE THAT OVERSEES THE REVIEW OF THE FINANCIAL STATEMENTS. THE OVERSIGHT PROCESS HAS NOT CHANGED DURING THE YEAR. BETTER BUSINESS BUREAU OF WESTERN MICHIGAN EDUCATIONAL FOUNDATION 2627 EAST BELTLINE SUITE 320 GRAND RAPIDS MI 49546 TO SUPPORT THE CENTER FOR CHARACTER ETHICS AND OTHER EDUCATIONAL PROGRAMS MI SECTION 501(C)(3) 7 1 0 0 0 1 1 0 0 0 0 0 1 0 0 1 1 0 0 0 0 BETTER BUSINESS BUREAU OF WESTERN MICHIGAN EDUCATIONAL FOUNDATION D 938364 AMOUNT OF LOAN BETTER BUSINESS BUREAU OF WESTERN MICHIGAN EDUCATIONAL FOUNDATION K 153360 AMOUNT PAID FOR RENT